I ordered a cake for an event. Because I couldn't look at images prior to ordering, I just hoped for the best. It was beautiful, and my kids said it tasted great. Excited to get another cake to try when I visit them!
Nov 17 · OfficeThe Pâtisserie
96-1345 Waihona St, Pearl City, HI 96782, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 96-1345 Waihona St, Pearl City, HI 96782, USA
- Phone
- (808) 836-7900
- Website
- Visit official site
- Rating signal
- 3.0 from 15 recorded reviews
Listed operating hours
- Monday7:00 AM – 1:00 PM
- Tuesday7:00 AM – 1:00 PM
- Wednesday7:00 AM – 1:00 PM
- Thursday7:00 AM – 1:00 PM
- Friday7:00 AM – 1:00 PM
- Saturday7:00 AM – 1:00 PM
- Sunday7:00 AM – 1:00 PM
About and visit notes
Introduction / Overview: The Pâtisserie – Hawaii’s Undercover Bakery
For over 50 years, The Pâtisserie has been one of Hawaii's largest and oldest bakeries, serving as the essential "undercover bakery" for O‘ahu's most distinguished restaurants, hotels, grocery stores, and military buyers. Located in the Pearl City Industrial Park, this establishment is far more than a typical local cake shop; it is a premier full-service Wholesale Bakery specializing in large-scale production while also catering to the public with exceptional Cakes and Pastries available for direct pickup.
Tracing its roots back to a German and a Frenchman, and now owned by a dedicated Italian family, The Pâtisserie maintains a legacy of bringing authentic European-style breads, French pastries, and custom cakes to the Islands. While their retail storefronts have closed, their large-scale production facility in Pearl City remains operational for placing and picking up orders, ensuring that the local community can still access their high-quality goods directly. The core business involves daily deliveries across the state, but local residents in Pearl City and surrounding areas can easily call ahead to place an order and enjoy the quality that Hawai‘i’s top hospitality and food service businesses have relied on for decades.
They pride themselves on a wide variety of fresh-baked products, ensuring that whether you need a few delicate French pastries for a small treat or a custom-designed wedding cake, The Pâtisserie operates with a commitment to quality that they state is their daily bread.
Location and Accessibility
The Pâtisserie’s main production and pickup facility is situated in the industrial area of Pearl City, O‘ahu, making it a convenient, centrally located point for commercial partners and local residents who place pre-orders.
The official corporate address is: 96-1345 Waihona St, Pearl City, HI 96782, USA.
While not a traditional retail storefront, the location is designed to accommodate pickup services efficiently. For visitors coming to collect their orders, the facility provides a Wheelchair accessible parking lot, demonstrating a commitment to accessibility for all customers. Given its industrial setting, finding the specific pickup area may require a quick call to ensure a smooth Takeout experience. When paying for orders, the business accepts multiple convenient methods, including major Credit cards, Debit cards, and NFC mobile payments (such as Apple Pay or Google Pay).
Services Offered
The Pâtisserie provides a range of specialized services, primarily focused on wholesale and pre-ordered custom goods, though a daily selection of pastries and beverages is also available for direct takeout.
- Custom Cake Design: Specializing in customized Special Occasion and Wedding Cakes, customers work directly with a designer to create their perfect cake, including traditional and contemporary tiered designs.
- Wholesale Production and Distribution: Serving as a premier Wholesale Bakery, they supply fresh-baked goods daily to a vast network of local restaurants, hotels, grocery chains, and military accounts across the Islands.
- Co-Manufacturing and Contract Baking: Offering services for other bakeries or brands that require a facility with advanced food safety standards for contract packing, co-packing, and producing specialty product lines like Da Kine Donuts and Rolf's Lavosh.
- Direct-to-Public Takeout: Although primarily wholesale, the public can call and place orders for pickup, including their full line of Signature Cakes and European Breads.
- Fresh Pastry and Coffee Sales: A daily selection of individual pastries and coffee is available for walk-in takeout customers, featuring items such as:
- French Pastries: Including Napoleons, Éclairs, Fruit Tarts, Operas, and Petit Fours.
- Breakfast Goods: Such as Croissants (in various flavors and mini-sizes), Crobrios, Muffins, Scones, and Tea Breads.
- Specialty Macarons: Available in 6-Pack and 12-Pack Assorted Macarons.
- Beverages: Offering both Drip Coffee and Specialty Coffee.
Features / Highlights
The Pâtisserie’s long history and unique business model make it a standout among bakeries in the Islands, focusing on a blend of European tradition and local flavor.
- Deep Local Heritage and Experience: As one of Hawaii's largest and oldest bakeries, founded nearly 50 years ago, their longevity speaks to a commitment to quality and consistency that has earned the trust of countless businesses and families across the state.
- European-Hawaiian Fusion: The product line seamlessly blends Old World techniques—offering Rustic European Breads, Baguettes, and delicate French Pastries—with highly-requested local favorites.
- Signature Hawaiian Cakes: They are renowned for their classic, sought-after island cakes and pies, including Chantilly Cake, Dobash Cake, Lilikoi Whip Pie or Cake, Guava Whip Pie or Cake, Tiramisu, Cheesecake, Mocha Cake, and Dream Cake.
- Exceptional Capacity for Large Events: Having produced Hawai‘i's Largest Cake (weighing over 1,170 pounds) for major city anniversaries, the facility has proven its capability to handle events of any scale, offering expertise in wedding and special occasion cakes.
- High Food Safety Standards: Their large, modern 27,000-square-foot facility and team of approximately 70 talented employees are equipped to maintain stringent food safety standards, allowing them to serve top-tier restaurants and military bases.
Contact Information
To place a pre-order for a specialty cake, wedding consultation, or for general inquiries and takeout order pickups, please use the contact details provided below.
Address: 96-1345 Waihona St, Pearl City, HI 96782, USA
Phone (Office and Order Placement): (808) 836-7900
Mobile Phone: +1 808-836-7900
What is Worth Choosing
For residents of O‘ahu, choosing The Pâtisserie is opting for a piece of local history and a level of professional baking scale that few island businesses can match. What is most worth choosing from The Pâtisserie is their Special Occasion Cake Design Service and their classic Signature Hawaiian Cakes. Customers consistently note the beauty and taste of their event cakes, confirming the skill of their cake designers. The ability to source a reliable, large-scale custom cake—whether it's a tiered masterpiece or a beloved local flavor like Lilikoi Whip or Dobash—directly from the same central bakery that supplies Hawaii’s finest hotels and restaurants is a massive advantage.
Furthermore, for those who value authentic European and French baking, their vast menu of French Pastries and European Rustic Breads offers a unique, direct-from-the-source experience in the Pearl City area. While one customer review expresses internal concerns about the working environment, and the public-facing service is strictly "Takeout," the long-standing professional reputation and the confirmed quality of the custom cakes and high-end wholesale products remain the primary reasons that The Pâtisserie is a valuable and respected cornerstone of Hawaii's baking industry and a strong choice for those seeking superior celebratory baked goods. It is a vital local institution that has defined a segment of Hawaii’s food service industry for over half a century.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Takeout
Accessibility
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
I feel sorry for whoever works at this company. For a place that sells sweets, they’re foul. They like to ridicule you for everything you do instead of teach you. They belittle you, they look down at everything you do and play favorites. They constantly change schedules and then don’t tell you until the day you supposed to work? Guess what ? You don’t, because they had no courtesy to tell you this prior to making the drive. This company is the opposite of sweet. If you just started working there, get out. They’ll find anything to use against you so that they can say they fired you. These people are not people, just a blood sucking establishment that wants your money. The funniest thing too! their desserts aren’t even good ! 😂 you can go to mikes bakery (way better customer service & locally owned, super amazing staff ) and get all this FOR CHEAPER & BETTER QUALITY AND THEY ACCEPT EBT. It’s located in Waianae but they open arm welcomes anyone and everyone despite their background. THOSE ARE THE ONES YOU SHOULD BE SUPPORTING. Not this trash.
Jan 11 · Maya BoltThere facility is dirty and the owners have no respect for their employees they have no medical no 401k plan they have no holiday pay and they make you work on holidays. They pay their workers minimum wages for years now because they are a different ethnicity and they don't know there getting ripped off for the type of work they are doing someone should really look into that place very unsanitary.
Feb 25 · calvin salasNo signs no doors no openings all closed up
Apr 25 · Warren SunadaFantastic service every year! They always help by taking the Gingerbread Men (cookies) to my car. Great service and personable as well!
Dec 4 · Lorrie ChungCompare another bakery nearby
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
