Privacy Policy - Heavenly Delights Bakery

Welcome to Heavenly Delights Bakery. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

Personal Information: such as your name, email address, phone number, and billing/shipping information when you place an order or sign up for our newsletter.
Non-Personal Information: such as browser type, device information, IP address, pages visited, and website usage data.
Cookies and Similar Technologies: used to improve your experience, analyze traffic, and provide targeted content or advertisements.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To process orders, payments, and inquiries.
To provide customer support and respond to requests.
To send important notifications, updates, or promotional materials (you can opt-out at any time).
To analyze website usage and improve our services.
To comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in:

Payment processing
Order fulfillment and shipping
Email delivery and marketing
Website analytics

These third parties are obligated to protect your information and use it only for the services they provide to us.

4. Your Privacy Rights (CCPA)

If you are a California resident, you have the right under the California Consumer Privacy Act (CCPA) to:

Request information about the personal data we collect and how we use it.
Request deletion of your personal data, subject to certain exceptions.
Opt-out of the sale of personal information (we do not sell personal information).
Request that we provide your information in a portable format.

To exercise your rights, please contact us using the information below.

5. Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, or destruction.

6. Third-Party Services

Our website may use third-party services for analytics, advertising, or other purposes. These third parties may collect information about your interaction with our site. Please review their privacy policies for details.