What kind of salted pretzel only has 1 grain of salt per lucky piece? I should've waited to tip until I got the balls of dry flavorless dough.They're busy do to location, not quality, customer experience, or speed.
Jul 23 · Nick G.Auntie Anne's
5506 New Fashion Way #325, Charlotte, NC 28278, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 5506 New Fashion Way #325, Charlotte, NC 28278, USA
- Phone
- (704) 504-9002
- Website
- Visit official site
- Rating signal
- 3.0 from 174 recorded reviews
Listed operating hours
- Monday10:00 AM – 8:00 PM
- Tuesday10:00 AM – 8:00 PM
- Wednesday10:00 AM – 8:00 PM
- Thursday10:00 AM – 8:00 PM
- Friday10:00 AM – 9:00 PM
- Saturday10:00 AM – 9:00 PM
- Sunday12:00 AM – 6:00 PM
About and visit notes
For residents and shoppers across the North Carolina Piedmont region, the aroma of a fresh, hot pretzel is an irresistible call. Auntie Anne's, specifically the location at 5506 New Fashion Way in Charlotte, NC, stands as a reliable, convenient source for these iconic, hand-rolled treats. While traditionally categorized as a Bakery, Auntie Anne's specializes in one thing: the perfect soft pretzel—a snack that manages to be both simple and completely satisfying.
This particular Charlotte location is a staple for those visiting the surrounding retail areas, offering a much-needed break and a savory or sweet refueling opportunity. The core promise remains consistent: Every Auntie Anne's pretzel is hand-rolled and freshly baked to golden brown perfection. This commitment to fresh, made-to-order product is what keeps customers returning for the classic taste and soft, buttery texture.
The menu extends far beyond the signature Original salted pretzel, catering to every craving. Whether you prefer the sweet indulgence of Cinnamon Sugar or Sweet Almond, or lean toward a savory bite like Pepperoni or Jalapeño, there's a pretzel to match. For those looking to share or grab a quick bite during a busy shopping trip, the Pretzel Nuggets and Pretzel Buckets are highly popular choices. And no Auntie Anne's experience is complete without one of their signature beverages, especially the Original Lemonade or one of the vibrant Lemonade Mixers, which provide the perfect tangy complement to the rich, warm dough. This location is geared toward speed and efficiency, making it ideal for a Quick visit whether you're shopping or just passing through the area.
---The Auntie Anne's location is strategically placed in a busy commercial area of South Charlotte, ensuring it is a highly accessible stop for local North Carolina patrons looking for a fast, delicious snack.
The specific address for this Charlotte, NC Bakery is:
5506 New Fashion Way #325, Charlotte, NC 28278, USA
This prime spot is designed for convenience, offering multiple ways to place and receive your order with ease:
Service Options:
Reflecting modern consumer needs, this location provides comprehensive service options, including Curbside pickup, Delivery, In-store pickup, In-store shopping, Onsite services, and Takeout. This flexibility ensures you can get your pretzel fix whether you're on a tight schedule or taking a break inside.Accessibility Features:
The facility ensures comfort for all customers with a confirmed Wheelchair accessible entrance and Wheelchair accessible parking lot, making it an inclusive stop for the entire community.Speed and Planning:
The business model is focused on the Quick visit, recognizing that most patrons are looking for a fast, satisfying snack amidst other activities.Payment Methods:
Transactions are easy and efficient, accepting Credit cards, Debit cards, and NFC mobile payments.
Auntie Anne's offers a specialized menu built around its core product—the soft pretzel—along with complementary drinks and dipping sauces to complete the perfect snack experience.
The primary products and services available include:
Classic Soft Pretzels:
The signature hand-rolled pretzels are available in various flavors, including Original (salted), Cinnamon Sugar, Sweet Almond, Sour Cream & Onion, Roasted Garlic & Parmesan, Pepperoni, Jalapeño, and Raisin.Bite-Sized Treats:
Pretzel Nuggets, the popular bite-sized versions of the classic flavors, are perfect for easy snacking or sharing, offered in both Original and Cinnamon Sugar varieties.Pretzel Dogs:
A savory fusion of the famous pretzel dough wrapped around a Nathan’s Famous® hot dog, available in Original Pretzel Dog, Cheese Pretzel Dog, Jalapeño & Cheese Pretzel Dog, and Mini Pretzel Dogs.Bulk and Sharing Options:
Pretzel Buckets (Original Nuggets, Cinnamon Sugar Nuggets, Pepperoni Nuggets, and Mini Pretzel Dogs) provide a great option for gatherings, parties, or family snacking at home in North Carolina.Variety of Dips:
Enhancements for all pretzels, featuring both sweet and savory choices such as Caramel Dip, Cheese Dip, Hot Salsa Cheese Dip, Light Cream Cheese Dip, Marinara Dip, Sweet Glaze Dip, and Honey Mustard Dip.Signature Beverages:
A full line of refreshing drinks to pair with the warm pretzels, including the famous Original Lemonade, various Lemonade Mixers, Frozen Lemonade Mixers, Lemonade Iced Tea, Iced Tea, and Coca-Cola® Products.
While a national brand, this Charlotte Auntie Anne's location delivers several key features that make it a standout choice for local snack enthusiasts in North Carolina.
Key features and highlights that enhance the customer experience:
Commitment to Freshness:
The operational standard requires every pretzel to be hand-rolled and freshly baked, ensuring customers always receive a product that is warm, soft, and straight from the oven, fulfilling the core expectation of a quality soft pretzel experience.Extensive Menu Variety:
The menu successfully balances the iconic Original pretzel with a large selection of both sweet and savory options, including unique items like the Jalapeño Pretzel and the Mini Pretzel Dogs, catering to diverse palates.Unmatched Convenience:
The wide array of service options—including Curbside pickup and Delivery—means patrons can easily grab their snack without disrupting their schedule, perfect for busy shoppers or professionals in South Charlotte.Perfect for Shopping Trips:
Located amidst a bustling retail hub (New Fashion Way), it is recognized as a "Great place to snack on before/during/after spending a couple hundred $$ on the shopping trip," serving as an essential break spot.Iconic Beverage Pairings:
The signature Lemonade and Lemonade Mixers are a key attraction, specifically designed to complement the buttery, warm pretzels, creating a classic and highly refreshing snack combo.
For North Carolina residents planning a visit, placing a group order, or inquiring about Pretzel Buckets for an event, you can easily reach the Auntie Anne's location at the following contact points.
Physical Address:
5506 New Fashion Way #325, Charlotte, NC 28278, USA
Phone Numbers:
(704) 504-9002 (Local)
+1 704-504-9002 (Mobile)
---For residents across North Carolina, choosing Auntie Anne's at the New Fashion Way location in Charlotte is worthwhile because it offers a perfect blend of dependable quality, unparalleled convenience, and satisfying variety in a single, accessible location.
Firstly, you are choosing a Guaranteed Fresh Experience. The entire operation is built around serving pretzels that are hand-rolled and freshly baked throughout the day. While some isolated incidents might occur—as evidenced by one customer's negative review about salt—the consistent commitment to this standard is what defines the brand's success. When you bite into an Original or a Cinnamon Sugar pretzel here, you are tasting a treat that is warm, soft, and prepared just moments before you receive it.
Secondly, the Ultimate in Convenience makes it ideal for the busy North Carolina lifestyle. Located in a high-traffic retail area, this Bakery understands the need for speed. With options spanning Curbside pickup, Delivery, and a system geared toward a Quick visit, you can satisfy a sudden craving or grab a planned snack without significant interruption to your day. This efficiency makes it the perfect complement to your shopping trip or quick errands.
Finally, you get Exceptional Variety in a Simple Format. Auntie Anne's expertly transforms simple dough into a large menu of delights. Whether your family wants a savory Pretzel Dog for a light lunch, a sweet Sweet Almond pretzel for dessert, or a Pretzel Bucket for a gathering, this location has the perfect solution, all paired with their refreshing, signature Lemonade Mixers. It’s the reliable, fun, and flavorful Bakery experience that every local snack lover deserves.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
Great place to snack on before/during/after spending a couple hundred $$ on the shopping trip. The food is pretty freshly baked. The churro and cinnamon roll is my favorite.
Nov 8 · Rajendra ThapaThis one located inside the Charlotte Premium Outlet. As always, it was very busy especially during the weekend but not much pretzel was made especially the cinnamon sugar. Also, the mini dogs or nathan dog pretzel are all made to order. We had to wait for 15 minutes for mini dogs to be made. One good thing about it is i know that it is fresh compare to the one that was premade. The mini dogs was good but a little bit oily. The service was great.
Oct 29 · Steven JangAwful service, cashier was rude and gave me the wrong order when I clarified what I asked for she had a smart comment towards me even though I did placed the order correctly, do better please.
Apr 18 · Tommy MontoyaThis place strangely still has an archaic pandemic law where only few people are allowed in. The server will kick out people if they have more than 5 people inside the store. The pandemic is over and somehow this place think that COVID is still running amok.The place is also closed in the middle of the day and reopened around 3 PM. Why bother running a restaurant when you can close at random times.I ended up not going to this place as I have no patience for this kind of shenanigans.
Oct 6 · Daniel JudahCompare another bakery nearby
Sorted by geographic proximity from this bakery.





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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
