BAKERY PROFILE

Auntie Anne's

★ 2.063 recorded reviews$1–10

3320 Silas Creek Pkwy, Winston-Salem, NC 27103, USA

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Auntie Anne's
PLAN THE VISIT

Essential details

Address
3320 Silas Creek Pkwy, Winston-Salem, NC 27103, USA
Phone
(336) 760-2103
Website
Visit official site
Rating signal
2.0 from 63 recorded reviews
HOURS

Listed operating hours

  • Monday11:00 AM – 8:00 PM
  • Tuesday11:00 AM – 8:00 PM
  • Wednesday11:00 AM – 8:00 PM
  • Thursday11:00 AM – 8:00 PM
  • Friday11:00 AM – 8:00 PM
  • Saturday11:00 AM – 8:00 PM
  • Sunday12:00 AM – 6:00 PM
About and visit notes

Introduction / Overview: Auntie Anne's - A Local Favorite for Fresh Soft Pretzels

For North Carolina residents in the Winston-Salem area, Auntie Anne's offers a distinctive and appealing alternative to traditional bakeries, specializing in their globally recognized, iconic soft pretzels. Located conveniently on Silas Creek Parkway, this location ensures that the community has easy access to their signature hand-rolled, golden-brown treats.

This bakery concept is built entirely around freshness and simplicity. Every pretzel, whether it's the classic twisted shape or the popular Pretzel Nuggets and Pretzel Dogs, is hand-rolled and freshly baked on-site. This commitment to a quick, consistent, and satisfying product is what drives local users to choose Auntie Anne’s for an immediate snack or a quick treat for the family. The menu is perfectly designed for a Quick visit, pairing savory and sweet pretzel flavors with refreshing drinks, most notably their famous Original Lemonade and Lemonade Mixers.

While the product quality—the freshly baked pretzels and the variety of dipping sauces—is consistently praised, customer feedback occasionally highlights issues related to service experience and consistency. Patrons value the ability to get a fresh pretzel but have noted instances where staff interaction fell short of professional expectations or where products were hard/old, indicating a variable customer service environment that local patrons should be aware of. Despite these sporadic reports, the allure of a warm, freshly baked pretzel often keeps customers coming back, though they may choose their visit times carefully.

Ultimately, Auntie Anne's in Winston-Salem remains a fixture for affordable, fast, and satisfying snacks in the bakery category.


Location and Accessibility

Auntie Anne's is situated at 3320 Silas Creek Pkwy, Winston-Salem, NC 27103, USA. This location places it along a major thoroughfare in Winston-Salem, often inside or immediately adjacent to a primary shopping area or center. This positioning maximizes visibility and accessibility for local shoppers and commuters in Forsyth County.

The location is set up for convenient access for all customers:

  • A Wheelchair accessible entrance ensures ease of entry for all patrons.
  • The nearby parking area features a Wheelchair accessible parking lot with designated spaces.
  • The layout is optimized for a fast-paced environment, making it perfect for customers needing a speedy grab-and-go item.

Services Offered

Auntie Anne's in Winston-Salem provides multiple flexible service options, recognizing that local North Carolina customers value speed and convenience:

  • In-store shopping: Patrons can walk up, place an order, and watch the fresh pretzels being prepared.
  • Takeout: Quick service for those who want to grab their order and leave immediately.
  • In-store pickup: Convenient for picking up orders placed ahead of time, ensuring minimal wait.
  • Curbside pickup: The ultimate convenience option, allowing customers to receive their order without leaving their vehicle.
  • Delivery: Pretzels and drinks can be delivered directly to homes or businesses in the surrounding Winston-Salem area, making it ideal for group orders or office treats.
  • Payment Flexibility: Accepts all major forms of payment, including Credit cards, Debit cards, and NFC mobile payments.

Features / Highlights

The menu and operational features of Auntie Anne's make it a unique and specialized offering in the local bakery landscape:

  • Commitment to Freshness: The core promise is that every pretzel is hand-rolled and freshly baked to a golden brown, minimizing the chance of receiving a pre-made or stale product—though customers do sometimes need to request a fresh batch.
  • Diverse Pretzel Flavors: The selection includes 8 classic flavors, ranging from the buttery Original and the sweet Cinnamon Sugar and Sweet Almond, to savory options like Pepperoni, Jalapeño, Sour Cream & Onion, and Roasted Garlic & Parmesan.
  • Specialty Pretzel Dogs: A popular savory offering that wraps Auntie Anne’s famous pretzel dough around a quality Nathan’s Famous® hot dog, available in Original, Cheese, and Jalapeño & Cheese varieties.
  • Pretzel Buckets for Groups: Pretzel Buckets of Original or Cinnamon Sugar Pretzel Nuggets, or Mini Pretzel Dogs, are an ideal solution for parties, office gatherings, or family movie nights, offering plenty for sharing.
  • Signature Lemonade:** The perfectly refreshing Original Lemonade and its various Mixers (including Frozen options) are a staple, often considered the perfect acidic and sweet complement to the salty pretzel dough.
  • Variety of Dips: The experience is completed by a selection of seven dipping sauces, including fan favorites like Caramel Dip, Sweet Glaze Dip, and savory choices like Cheese Dip and Hot Salsa Cheese Dip.

Contact Information

For general inquiries, placing a pickup order, or confirming delivery details for a Pretzel Bucket in the Winston-Salem area, use the following information:

  • Address: 3320 Silas Creek Pkwy, Winston-Salem, NC 27103, USA
  • Phone: (336) 760-2103
  • Mobile Phone: +1 336-760-2103

What is Worth Choosing

Choosing Auntie Anne's on Silas Creek Parkway is choosing a guaranteed, immediate satisfaction that few other bakeries can offer. For the North Carolina customer looking for a hot, fresh, and savory or sweet snack right now, Auntie Anne's is unparalleled. The hand-rolled promise means that, when fresh, the pretzels have an unparalleled chewy-soft texture and a perfectly salted or cinnamon-sugared coating.

This location shines due to its operational convenience. The comprehensive service options—including Curbside pickup and Delivery—mean you can quickly satisfy a craving without disrupting your day. It’s the ideal spot for a quick break from shopping or a convenient, affordable family treat.

However, in light of customer feedback concerning service and product consistency, local users are encouraged to politely confirm they are receiving a freshly baked item, especially when the pretzels are visibly sitting out. The product is what keeps people coming back, so ensuring you receive a golden-brown, warm pretzel is key to the best experience. If you're planning a party or event, the large Pretzel Buckets are an excellent, crowd-pleasing option that offers tremendous value and convenience. Pair any order with the iconic, tart Original Lemonade for the complete, refreshing Auntie Anne's experience.

VISIT FEATURES

Services and accessibility

These attributes come from the directory record and should be confirmed when essential.

Service options

  • Curbside pickup
  • Delivery
  • In-store pickup
  • In-store shopping
  • Takeout

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Planning

  • Quick visit

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards
PHOTOS

See the bakery

VISITOR FEEDBACK

Reviews and recurring themes

Read individual comments as personal experiences, not verified guarantees.

pretzels 21mall 6snack 3money 3employees 2mask 2oven 2kids 2manager 2price 2
★ 1.0

I just asked if we can have the fresh pretzel. Since we got have gotten some old ones before but never complained. The one time we asked for fresh ones the African American middle age woman got offended and started talking about how we want the fresh ones and the younger ones started laughing at us. Dude I have teen age kids we live a the mall. We live on pretzels. You are really fast to take my money every single time. But the one time that I said something, you were offended. You guys could at least wait it until we walked away to start talking about us. And laughing the way you did. It's okay to be ratchet, but not at work. Will this stop me from coming back, No. But I won't stop here if I see the same people. You are not hurting your business because it's not yours.You're hurting others.People's business by behaving this way.

Aug 3 · Candy Candy
★ 2.0

I usually go to Auntie Anne’s in malls. The one in Winston-Salem is bizarre and poor service. I asked for a small pretzel bite & they point and only said they had regular size & said if i can get a whole pretzel bc it’s cheaper (??? which i didn’t ask for). I said no and asked to wait because i seen they had a new batch about to go in the oven. The manager said no and that the regular was 30 cents more which again was rude & i didn’t ask for. I ultimately just walked away because I don’t like being upsold (which is clearly what they were doing) & lied to because i had gotten a small from the exact location not long ago. Oh the time i went before that the pretzels bites were hard.

Aug 4 · Shakiyah M
★ 5.0

Met the sweetest gentleman today! Judah's big smile was a breath of fresh air after a long day. Even my little guy enjoys his high fives and of course the amazing snacks

Apr 22 · Jess Moscoffian
★ 5.0

Their recipe is consistent and they do a good job keeping fresh ones ready without getting them too hard. Cinnamon is my favorite but the typical salted is delicious as well. Price is not cheap, but since we can't make them at home yet we will keep getting these.

Aug 29 · Jennifer Martin
★ 5.0

Best crew that we’ve ever seen at this location. I’ve lived in multiple states and this location is fantastic. Store manager Victoria is always pleasant to deal with.

May 8 · Cheryl Harward-Belue
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About this listing

This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.

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