BAKERY PROFILE

Bagels Road

★ 3.086 recorded reviewsUS$1–10

1424 Sheepshead Bay Rd, Brooklyn, NY 11235, USA

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Bagels Road
PLAN THE VISIT

Essential details

Address
1424 Sheepshead Bay Rd, Brooklyn, NY 11235, USA
Phone
(718) 676-1471
Rating signal
3.0 from 86 recorded reviews
HOURS

Listed operating hours

  • Monday7:00 AM – 5:00 PM
  • Tuesday7:00 AM – 5:00 PM
  • Wednesday7:00 AM – 5:00 PM
  • Thursday7:00 AM – 5:00 PM
  • Friday7:00 AM – 5:00 PM
  • Saturday7:00 AM – 5:00 PM
  • Sunday7:00 AM – 5:00 PM
About and visit notes

In the bustling and vibrant Sheepshead Bay neighborhood of Brooklyn, where a wide variety of local businesses cater to the diverse community, a bagel shop called Bagels Road holds its place on a prominent commercial street. As a staple in the neighborhood food scene, a bagel shop is often a cornerstone of daily life for many New Yorkers, providing the essential morning coffee and bagel, or a quick, satisfying lunch. Bagels Road aims to serve this need, but as with many local spots, the customer experience can be a subject of varied opinions.

A look at public feedback reveals a significant divide in customer experiences. On one hand, the bakery is praised for its food by some. A reviewer on Seamless noted, "Good food, fast delivery," with another adding, "Delicious Food as ALWAYS." This suggests that when the food and service are on point, Bagels Road can provide a satisfying and reliable experience. The menu is also quite extensive, which can be a draw for locals who are looking for more than just a bagel, with offerings ranging from breakfast platters to a variety of wraps and other sandwiches.

However, there are also numerous and significant negative reviews that prospective customers should be aware of. A common complaint revolves around poor customer service. One customer was put on hold for eight minutes only to be rushed by the person taking the order, who told them to "hurry up because it's busy here." This unprofessional behavior can be a major turn-off for patrons who expect a basic level of courtesy. Another customer reported "terrible service, terrible food and terrible people who answer the phone," painting a very negative picture of the overall customer experience.

Food quality is another area of concern. A customer complained about receiving "burnt" bagels and rolls, while others have reported food being cold upon arrival or having ingredients that seemed old or of poor quality. Issues with their delivery service are also mentioned, with reports of long wait times and inconsistent order accuracy. The bakery's coffee cups have also been singled out for being of "poor quality," leading to them tearing and spilling the contents, a frustrating and messy experience for any customer.

The conflicting reviews highlight the inconsistency of the experience at Bagels Road. For every positive comment about a good bagel or fast delivery, there is a negative one about rude service or poor quality. This mixed reputation is something that locals in a fast-paced city like New York often navigate. It means that while the bakery has the potential to deliver a great product, there is a risk of a less-than-ideal experience.

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Location and Accessibility

Bagels Road is located at 1424 Sheepshead Bay Rd, Brooklyn, NY 11235, USA. This address places it in the heart of Sheepshead Bay, a bustling and highly populated neighborhood in Brooklyn. Sheepshead Bay Road is a prominent street known for its diverse commercial offerings, and the bakery's location makes it a central and convenient spot for many residents.

Accessibility to the bakery is a significant advantage. The neighborhood is well-served by New York City's public transportation system. The Sheepshead Bay subway station, serving the B and Q lines, is a short walk away, providing easy access for those commuting from other parts of Brooklyn or Manhattan. The area is also well-connected by several bus routes, making it a straightforward destination for a wide range of customers.

For locals, the bakery’s placement on a main road means it is easily reachable on foot or by bike, integrating it into the daily routines of the community. As is typical for a busy New York City street, parking can be a challenge, so public transit is often the most convenient way to visit. The presence of Bagels Road in such a central location helps it serve as a focal point for the neighborhood's breakfast and lunch needs.

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Services Offered

Bagels Road offers a wide range of services and food items that go beyond just a simple bagel. Their menu is extensive, catering to various breakfast and lunch preferences. Here is a list of some of their key services and products based on their menu and customer feedback:

  • Bagels: The core product, offered with various spreads and toppings, for a classic New York bagel experience.
  • Breakfast Items: A full breakfast menu including breakfast platters, omelettes, pancakes, French toast, and breakfast sandwiches on a roll.
  • Coffee and Tea: A selection of hot and iced coffee and tea, though some customers have noted issues with the quality of the cups.
  • Lunch Options: An array of sandwiches, wraps, salads, and more, providing a full-service deli and cafe experience.
  • Delivery Service: Bagels Road provides delivery, which is a convenient option for many New Yorkers, though some reviews have pointed to long wait times and potential delivery fees.

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Features / Highlights

Bagels Road has several features that define its place in the Sheepshead Bay neighborhood.

  • Extensive Menu: The wide variety of breakfast and lunch items means there is something for everyone, from bagels to omelettes to sandwiches.
  • Convenient Location: Situated on a main street and near public transportation, the bakery is easily accessible for a large portion of the Brooklyn community.
  • Local Staple: As a local business, it serves as a familiar and consistent option for daily meals, a key role for a neighborhood bagel shop.

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Contact Information

For placing an order or for more information, you can contact Bagels Road using the following details:

Address: 1424 Sheepshead Bay Rd, Brooklyn, NY 11235, USA

Phone: (718) 676-1471

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Conclusion: Why This Place is Suitable for Locals

For New Yorkers in the Sheepshead Bay area, Bagels Road presents a convenient and comprehensive option for breakfast and lunch. Its wide menu, which goes beyond just bagels, makes it a one-stop shop for a variety of meals and preferences. The central location and proximity to public transit make it an easily accessible choice for busy locals. As a neighborhood spot, it has the potential to become a part of one's daily routine, especially for those looking for a quick and easy bite to eat.

However, it is crucial for local residents to be aware of the mixed feedback regarding service and consistency. While some customers have had great experiences, others have encountered issues that can be frustrating. This means that a visit to Bagels Road might require a bit of patience, and it may be wise to check your order and coffee cups before leaving. For the local who values convenience and an extensive menu, and is willing to navigate a potentially inconsistent service, Bagels Road remains a viable and present part of the Sheepshead Bay food scene.

VISIT FEATURES

Services and accessibility

These attributes come from the directory record and should be confirmed when essential.

Service options

  • Delivery
  • In-store pick-up
  • Takeaway

Accessibility

    Offerings

    • Coffee

    Dining options

    • Breakfast

    Planning

    • Quick visit

    Payments

    • Credit cards
    • Debit cards
    • NFC mobile payments
    • Credit cards
    PHOTOS

    See the bakery

    VISITOR FEEDBACK

    Reviews and recurring themes

    Read individual comments as personal experiences, not verified guarantees.

    sandwich 9price 9phone 3nachos 2tacos 2inflation 2BOY 2whole wheat 2train station 2school 2
    ★ 1.0

    Terrible service, terrible food and terrible people who answer the phone. I order food with 2 hot coffees a couple of times and their coffee cups easily tear from the bottom. They try to blame the driver instead when clearly its the cups. The cups are clearly poor quality and they choose not to listen to recommendations. I will never order from here again. See photos of both cups torn because of quality or how hot the coffee is.

    Jul 15 · Ramon Soto Gonzalez
    ★ 2.0

    I am disappointed with this place, just when I thought I have found someone I can call frequently while volunteering at my son's school. Someone taking my order puts me on hold for 8 minutes then proceeds to ask me what do you want, hurry up because it's busy here. Sir tone it down, I pay just like everyone else and for that keep your breakfast I'm good. Not very professional.

    Feb 24 · Miracle M
    ★ 1.0

    So I order a bagel with the cream cheese lox. However, he gave me a bagel with cream cheese and lox pieces on top which is not what I ordered. At the register he tells me its $10, I asked him how come its so much. He told me he doesn’t know….. I was in a rush so I payed and left. When I took a few bites of the bagel it tasted really bad. The fish was expired. I looked inside and the fish was brown and expired. It smelled really bad and when I took a few first bites in a few minutes my stomach started to hurt. Honestly I hope I don’t get sick….this is really gross. Unprofessional and unsanitary.

    Jan 15 · Sanadiana
    ★ 5.0

    I have been coming to this spot for my bagels for over 5yrs. Their bagels are fresh and fill me up without feeling over full. The price of their food is most reasonable compared to all the other stores in the neighborhood. The workers are always nice and respectful. I even bring their bagels to FL every year when visiting family. I love this place.Note: they are the only bagel spot with multi grain bagel.

    Dec 28 · V. U.C.
    ★ 3.0

    I went for some breakfast during my lunch . I got a platter with 2 eggs, bacon and home fries . I requested cheese on the eggs and was charged $1 extra . I then went to pay and there was a surcharge . I saw this sign and told the guy im paying with debit card and he told me regardless if im not paying cash there’s still a surcharge . So whats the point of having a sign saying no surcharge for debit card and you guys are still charging people extra ? The food was literally okay, but i will not be returning here .

    Jun 12 · Shanice Johnson
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    About this listing

    This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.

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