Extremely disappointed—there was visible mold on the cake when I opened the box. This is completely unacceptable and raises serious concerns about freshness and food safety. I literally went to the store and show them it and they just said “sorry” and went to the back room and didn’t come back out. They didn’t even offer me a cookie or anything for the inconvenience. I won’t be ordering from here again.
May 7 · Jean Carlos LopezDortoni Bakery and Cafe
11 Vanderbilt Motor Pkwy, Commack, NY 11725, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 11 Vanderbilt Motor Pkwy, Commack, NY 11725, USA
- Phone
- (631) 623-6999
- Website
- Visit official site
- Rating signal
- 4.0 from 413 recorded reviews
Listed operating hours
- Monday7:00 AM – 8:00 PM
- Tuesday7:00 AM – 8:00 PM
- Wednesday7:00 AM – 8:00 PM
- Thursday7:00 AM – 8:00 PM
- Friday7:00 AM – 8:00 PM
- Saturday7:00 AM – 8:00 PM
- Sunday7:00 AM – 8:00 PM
About and visit notes
Dortoni Bakery and Cafe has been a staple in the New York community, particularly on Long Island, for decades. With a history stretching back to 1976, this beloved establishment has built a strong reputation for its commitment to using high-quality ingredients and traditional baking methods. Originally inspired by the classic pastry shops of Naples, Italy, Dortoni's offerings have expanded over the years to include a vast array of American and European desserts, making it a destination for anyone with a sweet tooth. The bakery's motto, "If you can dream it, we can create it," speaks to its dedication to crafting custom and specialty cakes for any occasion, from intimate birthdays to grand weddings.
For local residents of New York, Dortoni Bakery and Cafe represents more than just a place to buy baked goods; it's a part of the community's fabric, where generations have celebrated life's milestones with a Dortoni cake at the center. The bakery's long-standing presence and evolution from a simple pastry shop to a comprehensive bakery and cafe demonstrate its ability to adapt while staying true to its roots. Its master bakers and pastry artists are constantly learning new techniques to ensure every product is of the highest quality and visually stunning. This blend of tradition and innovation is what keeps customers coming back, whether it's for a daily coffee and pastry or a show-stopping cake for a special event.
The bakery's reputation is also built on its wide-ranging menu, which caters to a diverse set of tastes. While it holds a special place in the hearts of those seeking traditional Italian pastries and European tortes, it has also perfected classic American desserts. From fresh bread baked daily with natural ingredients to a variety of gluten-free options, Dortoni Bakery and Cafe strives to serve a broad clientele. The inviting atmosphere and friendly staff contribute to the overall positive experience, making every visit a pleasant one. The bakery is more than just a vendor; it's a partner in celebrating life's sweetest occasions.
The commitment to quality is evident in every bite. Using only the finest ingredients, Dortoni ensures that all baking is done on-premises. This control over the entire process guarantees freshness and flavor that are hard to find elsewhere. The bakery's extensive menu and services, which include dessert catering for corporate and private events, show its versatility and ability to handle both small, personal orders and large-scale needs. It’s a one-stop-shop for all things sweet, from simple cookies and cupcakes to elaborate tiered wedding cakes that are both delicious and works of art.
Dortoni Bakery and Cafe's legacy as a go-to bakery for custom cakes and everyday treats is well-established on Long Island. This is reflected in the numerous positive reviews from customers who have praised the quality of their products and the helpfulness of the staff. While some negative reviews exist, they are often overshadowed by the many loyal customers who vouch for the bakery's delicious and beautiful creations. The bakery's dedication to customer satisfaction is a key reason for its longevity and continued success in a competitive market.
This commitment extends to its specialty items and seasonal offerings, ensuring there's always something new and exciting to try. Whether it's a holiday pie, a themed cookie platter, or a unique seasonal dessert, Dortoni Bakery and Cafe keeps its menu fresh and engaging. This continuous innovation, combined with its classic mainstays, solidifies its position as a premier bakery in the New York area. For anyone in the region looking for a high-quality, reliable, and delicious bakery, Dortoni is a name that comes to mind for its rich history and exceptional products.
For over five decades, Dortoni Bakery and Cafe has dedicated itself to serving the New York community with delicious and beautifully crafted baked goods. The bakery’s success is a testament to its unwavering commitment to quality, tradition, and customer satisfaction. It's a place where every pastry, cake, and loaf of bread is made with care and a passion for baking. From the moment you step inside and are greeted by the massive display cases filled with a wide variety of goodies, you know you've found a special place. It’s an experience that goes beyond just buying dessert; it's about being a part of a long-standing tradition.
Beyond the delicious food, Dortoni is also known for its welcoming atmosphere. The brightly lit exterior and well-organized interior create an environment that is both inviting and professional. This attention to detail, from the decor to the presentation of their products, enhances the customer experience. The bakery’s reputation for having a friendly and approachable staff is another reason why it has a loyal customer base. They are not just selling baked goods; they are building relationships with the community, one delicious treat at a time. This is a local business that truly understands the value of its customers and the importance of being a positive force in the community.
The bakery's influence on local events and celebrations is immense. As a preferred vendor for many of Long Island's top wedding venues, Dortoni has been a key part of countless couples' special days. Their ability to create a dream wedding cake that is both visually stunning and incredibly tasty has earned them numerous accolades and a stellar reputation in the wedding industry. They work closely with clients to ensure every detail is perfect, from the flavor profiles to the intricate designs. This personalized service is what sets them apart and makes them a trusted choice for such an important occasion.
Dortoni's commitment to excellence is also reflected in their everyday products. Their fresh breads, rolls, and bagels are baked daily, ensuring the highest level of quality and taste. The smell of freshly baked bread is a simple pleasure that many locals enjoy when they visit the bakery. It’s these small touches that make a big difference and create a memorable experience. The bakery also offers a premium coffee bar, providing the perfect pairing for their pastries and a great way to start the day.
Dortoni Bakery and Cafe is a true institution on Long Island, and its reputation is well-deserved. The bakery has consistently provided its customers with delicious, high-quality products for over half a century. From their wide selection of European and American desserts to their bespoke custom cakes, they offer something for everyone. Their dedication to using the finest ingredients and their passion for the craft of baking are evident in every item they sell. For anyone in the New York area looking for a bakery that combines tradition, quality, and exceptional service, Dortoni is an excellent choice. It is a place that continues to be a part of the community’s story, one celebration at a time.
Location and Accessibility
Dortoni Bakery and Cafe is conveniently located in Commack, New York. Its address is 11 Vanderbilt Motor Pkwy, Commack, NY 11725, USA. This location is easily accessible for residents across Long Island and the wider New York region. Situated on Vanderbilt Motor Parkway, it provides a central and easy-to-find spot for both pick-up orders and casual visits. While there might be some parking constraints, the bakery is situated in a location that is manageable for a quick stop to grab a coffee and a pastry or to pick up a large order for a special event. Its position within the community makes it a go-to destination for many local customers.
Services Offered
- Custom Wedding and Specialty Cakes: Dortoni Bakery and Cafe specializes in creating custom cakes for all occasions, including weddings, birthdays, and anniversaries. Their master bakers and pastry artists work closely with clients to bring their unique visions to life.
- European Tortes and Italian Pastries: The bakery offers a wide variety of traditional European tortes and classic Italian pastries, staying true to its founding inspiration.
- Freshly Baked Breads and Rolls: A selection of breads, rolls, and bagels are baked fresh daily on the premises, using 100% natural ingredients.
- Cookies and Cake Pops: Dortoni provides an extensive assortment of cookies and cake pops, perfect for everyday treats or party platters.
- Dessert Catering Services: The bakery offers catering for both corporate and private events, with options ranging from cookie platters to custom holiday gifts and baskets.
- Premium Coffee Bar: A full coffee bar is available, offering a variety of hot and cold beverages to pair with their baked goods.
- Gluten-Free Options: To accommodate a wider range of customers, Dortoni also provides a selection of gluten-free treats.
Features / Highlights
- Decades of Tradition: With over 50 years of history, Dortoni Bakery and Cafe has become one of Long Island's most beloved and trusted bakeries, known for its dedication to quality and tradition.
- Custom Creations: The bakery's ability to create highly customized and intricately designed cakes is a major highlight, earning them a reputation as a sought-after creator of custom cakes for weddings and other special events.
- High-Quality Ingredients: Dortoni prides itself on using only the highest quality ingredients, with all baking done on-premises to ensure freshness and superior flavor.
- Diverse Product Range: The extensive menu includes everything from classic American desserts to traditional Italian and European pastries, catering to a wide array of tastes and preferences.
- Award-Winning Team: The team of master bakers and pastry artists are continually learning new techniques, ensuring that every product is a work of art.
Contact Information
Address: 11 Vanderbilt Motor Pkwy, Commack, NY 11725, USA
Phone: (631) 623-6999
Conclusion: Why Dortoni Bakery and Cafe is Suitable for Locals
Dortoni Bakery and Cafe is an ideal choice for New York locals seeking a reliable and high-quality bakery. The bakery's decades-long presence on Long Island has made it an integral part of the community, where customers feel a sense of familiarity and trust. Its wide range of products means that whether you need a quick morning pastry, a loaf of fresh bread for dinner, or an elaborate cake for a major celebration, Dortoni has you covered. The commitment to using the best ingredients and baking everything on-site guarantees a fresh and delicious product every time. While some customer experiences may vary, the overwhelming sentiment is one of satisfaction with the quality and taste of the food. The bakery’s specialization in custom cakes, particularly for weddings, makes it a destination for life's most significant events, while its everyday offerings make it a convenient and welcoming spot for daily indulgence. The friendly and professional staff further enhance the experience, ensuring that every visit is a pleasant one. For these reasons, Dortoni Bakery and Cafe continues to be a trusted and cherished local institution.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pick-up
- In-store shopping
- Takeaway
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Offerings
- Coffee
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Parking
- Free parking lot
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
I came to this place only because a coworker brought cheesecake from here and it was delicious so I decided to get a cheesecake for my fiancé’s 49th birthday. I am in shock that there are some bad reviews because this cheesecake was amazing. And the staff was approachable and friendly. Don’t always go by the bad reviews, obviously they have redeemed themselves because everything looks good and I will definitely go back to try it all. Yum!😋
Jun 5 · Wendy CintronI use to love the cakes here I ordered a cake for my brother birthday and told them to cancel the cake since we weren’t going to celebrate till Friday 8-31-24. They said it was fine . My parent went to pick up the tres leches cake and we sang happy birthday and I took a bite of it as well as my younger brother and tasted weird like gui and sour I looked at cake and saw the fruits had fungus on it . The cake was bad I called and ask for the manager I told the girl what had happened and she said let me transfer to the manager when I already thought I was talking to the manager . She then said we will give you a free cake and a refund but had to bring the cake back so we drove about 25 minutes when we got there a girl said they were only giving us another cake and no refund . They didn’t even say sorry nothing . So we never got a refund but got another cake . The cake didn’t taste good either like the bread needed to be cooked more . So sad because this was our favorite spot to order cakes after this we notice it’s best we look for another place
Aug 31 · Cynthia IpanaqueThe cookies were excessively sweet, lacking the balance and subtlety one might expect from a good pastry. But the conduct of the staff was worse. Two to three of the female employees at the front counter engaged in behavior that was both unprofessional and pointed. As I FaceTimed my mother while selecting a pastry, I was met with prolonged stares, visible amusement and giggles from the staff which is, at best, immature. Don’t just take it from me; read the other reviews on the customer service here ( or lack thereof).I will absolutely not be back
Jul 21 · Ravi BajajUnbelievable cakes, pastries. Great custom cakes. Had my wedding cake made in 1987 and they are still going strong. Just had my daughter's engagement cake made and all my guests were talking about the cake. Also had lemon shaped cookie which were sugar cookies.
Jun 4 · Alan ZysbergCompare another bakery nearby
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
