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Mar 11 · Sean MaherWalker's Shortbread, Inc. (USA)
170 Commerce Dr, Hauppauge, NY 11788, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 170 Commerce Dr, Hauppauge, NY 11788, USA
- Phone
- (800) 521-0141
- Website
- Visit official site
- Rating signal
- 4.0 from 14 recorded reviews
Listed operating hours
- Monday9:00 AM – 4:30 PM
- Tuesday9:00 AM – 4:30 PM
- Wednesday9:00 AM – 4:30 PM
- Thursday9:00 AM – 4:30 PM
- Friday9:00 AM – 2:00 PM
- SaturdayClosed
- SundayClosed
About and visit notes
In the sprawling industrial landscape of Hauppauge, New York, lies the American hub for a globally recognized name in baking: Walker's Shortbread, Inc. (USA). While the heart of their baking tradition remains in the Scottish Highlands, this facility serves as the vital link that brings their famously delicious products to American shelves and into the homes of New Yorkers. For those who associate the iconic red tartan packaging with a melt-in-your-mouth, buttery treat, the Hauppauge location is the operational center that ensures a steady supply of these beloved biscuits. It's an important piece of the puzzle for a brand that has been a family-run business for over 125 years, maintaining a reputation for quality and using a simple, time-tested recipe.
While not a traditional retail storefront or a local bakery with a walk-in cafe, Walker's Shortbread, Inc. (USA) plays a crucial role in the New York food scene. It functions primarily as a distribution and administrative center, a hub of activity that supports the brand's extensive presence across the country. The facility is a testament to the brand's international success and its commitment to serving the American market. The information available suggests a busy, professional environment, with positive feedback from logistics professionals who appreciate the efficient and friendly nature of their operations. This behind-the-scenes efficiency is what allows New York’s supermarkets, specialty food stores, and cafes to keep their shelves stocked with a taste of Scotland.
The brand's history is a story of tradition and quality. Founded by Joseph Walker in 1898 in the village of Aberlour, Scotland, the company has always prided itself on using only the finest ingredients. This dedication to purity, without artificial flavorings, colorings, or additives, is a core part of the Walker's identity. New Yorkers who enjoy these products can be confident they are savoring a treat made with a recipe that has been passed down through generations. This commitment to simple, natural ingredients is a major selling point in today's health-conscious market, making Walker's a trusted brand for many families.
Beyond the classic shortbread fingers and rounds, Walker's has expanded its offerings to include a variety of other baked goods and even gluten-free options. This evolution shows a brand that, while rooted in tradition, is also responsive to modern consumer needs. For New Yorkers with dietary restrictions, the availability of gluten-free shortbread means they don't have to miss out on the rich, buttery flavor. The company's diverse product line ensures that whether you're looking for a simple tea biscuit, a festive tin for the holidays, or a special treat, there is a Walker's product to fit the occasion. This extensive selection is a direct result of the efficient distribution network managed from the Hauppauge office, making these products widely available across the New York region.
The brand’s global reputation for excellence is a source of pride for its local American team. The Hauppauge office is the face of this international success story in the United States, managing the logistics and customer relations that are essential for a brand of this scale. The smooth operations and positive feedback from those who interact with the facility highlight the professionalism and effectiveness of the team. For New Yorkers, this means they can consistently find their favorite shortbread products fresh and readily available, whether they’re shopping at a major supermarket or a local gourmet food shop. This local presence ensures that a taste of Scotland is never far from home.
Walker's Shortbread, Inc. (USA) is located at 170 Commerce Dr, Hauppauge, NY 11788, USA. Situated within a major Long Island industrial park, the location is highly accessible for commercial vehicles and those conducting business with the company. Hauppauge is a central hub in Suffolk County, making the address convenient for distribution and logistics operations throughout the New York metropolitan area. The facility is easily reached from major Long Island highways, including the Long Island Expressway (I-495), ensuring efficient transport of products to various retail partners and warehouses.
The area is well-suited for a distribution center, with a network of local roads designed to handle heavy commercial traffic. The accessibility of the location is crucial for maintaining the consistent supply chain that brings Walker's products to store shelves. For business partners, the reviews indicate that the location offers a fast and streamlined process for loading and unloading, which is a key factor in efficient operations. This emphasis on smooth logistics makes the Hauppauge facility an effective and reliable partner in the American distribution network for the brand.
As the American headquarters for a global brand, Walker's Shortbread, Inc. (USA) offers a range of services primarily focused on business-to-business operations and customer support.
- Wholesale Distribution: The Hauppauge facility serves as a key distribution hub for the company’s products, supplying retailers, supermarkets, and specialty food stores across the United States.
- Logistics and Supply Chain Management: The location manages the logistics of importing and distributing Walker's products from Scotland to the American market, ensuring a consistent and fresh supply.
- Customer Support: The provided phone number, (800) 521-0141, connects customers with the USA-based customer service team for inquiries regarding products, orders, and other support.
- Product Availability: The facility handles the distribution of a wide variety of Walker's products, including traditional shortbread fingers, rounds, and petticoat tails, as well as new items like gluten-free shortbread, cookies, cakes, oat crackers, and holiday-themed tins.
- Efficient Shipping: Feedback from commercial partners highlights a fast and efficient loading process, indicating a streamlined and professional approach to shipping and receiving goods.
Walker's Shortbread, Inc. is a company defined by its heritage, quality, and commitment to excellence. These values are reflected in its products and operations.
- Authentic Scottish Shortbread: The core feature is the product itself—traditional, all-butter shortbread baked in the Scottish Highlands using a century-old family recipe with only four simple ingredients: flour, butter, sugar, and salt.
- Family-Owned and Operated: The company remains family-owned, a testament to its enduring commitment to quality and tradition that sets it apart from larger, more impersonal corporations.
- Kosher and Vegetarian-Friendly: Many of the products are suitable for vegetarians and are certified Kosher, making them accessible to a wider range of consumers in New York and beyond.
- High-Quality Ingredients: A major highlight is the brand's insistence on using pure creamery butter and no artificial flavorings, colors, or preservatives, ensuring a premium taste and texture.
- Diverse Product Range: In addition to the classic shortbread, the brand offers a variety of other items, including oat crackers, cakes, and gluten-free options, catering to different tastes and dietary needs.
- Iconic Packaging: The distinctive red tartan packaging is a well-known feature that makes the products easily recognizable and gives them a charming, traditional appeal, often making them popular choices for gifts.
Address: 170 Commerce Dr, Hauppauge, NY 11788, USA
Phone: (800) 521-0141
While not a bakery in the traditional sense that a New Yorker might visit for a daily coffee and pastry, Walker's Shortbread, Inc. (USA) is highly suitable for locals in its own, distinct way. Its Hauppauge location is the lynchpin that ensures the consistent availability of a high-quality, beloved international product throughout the New York region. For a city that prides itself on access to a world of flavors, having a reliable domestic hub for a revered Scottish brand is a significant advantage. It means that whether you’re a lifelong fan of their shortbread or a newcomer looking for an authentic treat, you can easily find their products on local grocery store shelves, often with little to no disruption.
The suitability for locals also stems from the values the brand embodies—a commitment to quality, simple ingredients, and a rich tradition that stands the test of time. New Yorkers appreciate authenticity and excellence, and Walker's delivers on both fronts. The ability to purchase shortbread that is made with just four natural ingredients, without the use of artificial additives, resonates with consumers who are increasingly mindful of what they eat. The brand's expansion into gluten-free products further shows its responsiveness to the diverse needs of the local population, ensuring that more people can enjoy their offerings. The efficiency of the Hauppauge facility, as highlighted by commercial reviews, directly benefits locals by ensuring that the supply chain is robust and that products are delivered fresh to stores. Ultimately, Walker's Shortbread, Inc. (USA) serves New York by acting as the professional, reliable, and essential connection between a global legacy of baking and the local community's desire for a truly delicious, authentic shortbread.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Takeaway
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Dining options
- Dessert
Payments
- Debit cards
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
Nice people and fast loading tank you !!!And good waiting room
Oct 21 · jonibek khamidovNice people and fast loading
Sep 22 · S Z (Best Global)Very nice peeps
Apr 12 · Emmanuel TiburcioCompare another bakery nearby
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
