Absolutely amazing experience at Great American Cookie! The customer service was outstanding—better than ever before. The staff is friendly, attentive, and went above and beyond to make sure everything was perfect.The store looks so much cleaner and brighter now, creating an inviting and enjoyable atmosphere. And the cookies? Fresh, delicious, and absolutely irresistible! You can truly taste the difference.Highly recommend stopping by—this place just keeps getting better!
Jan 13 · Fatima FoodieBAKERY PROFILE
Great American Cookies
★ 3.059 recorded reviews$
6700 Douglas Blvd # 1365, Douglasville, GA 30135, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.
PLAN THE VISIT
Essential details
- Address
- 6700 Douglas Blvd # 1365, Douglasville, GA 30135, USA
- Phone
- (770) 341-2675
- Website
- Visit official site
- Rating signal
- 3.0 from 59 recorded reviews
HOURS
Listed operating hours
- Monday11:00 AM – 8:00 PM
- Tuesday11:00 AM – 8:00 PM
- Wednesday11:00 AM – 8:00 PM
- Thursday11:00 AM – 8:00 PM
- Friday11:00 AM – 8:00 PM
- Saturday11:00 AM – 8:00 PM
- Sunday12:00 AM – 6:00 PM
About and visit notes
Introduction / Overview
If you are searching for the ultimate destination for fresh-baked, indulgent cookies, brownies, and custom-decorated cookie cakes in West Georgia, look no further than Great American Cookies in Douglasville. Established as a beloved national brand with local roots in communities across the country, this particular cookie shop, conveniently located in the bustling Arbor Place Mall, has become a sweet staple for Douglasville residents and visitors alike. It's more than just a place to grab a quick treat; it's the go-to spot for celebrating life's big and small moments with a dessert that's guaranteed to bring a smile. Great American Cookies prides itself on crafting treats that are baked fresh daily, offering a signature taste that is chewy, decadent, and genuinely satisfying. Whether you're craving a single warm cookie after a shopping trip or a massive, personalized cookie cake for a milestone event, this local Georgia cookie shop delivers on quality and sweetness. The atmosphere is inviting, designed for a quick and pleasant visit, making it the perfect stop for dessert anytime the craving strikes.
The menu selection is comprehensive, covering all the classics and offering fun, limited-time flavors to keep things exciting. Their famed Original Chocolate Chip cookie is the foundation of their success, but the wide array of options ensures there’s a favorite for everyone. Beyond individual cookies, the store is famous for its centerpiece-worthy cookie cakes, which can be customized for virtually any occasion with different flavors, shapes, colors, and designs. For those who love a cookie sandwich, the Double Doozie®—two cookies with a layer of delicious icing in the middle—is a popular, hand-held treat that provides double the delight. The focus on customer satisfaction and high-quality, fresh ingredients has secured Great American Cookies' place as a top dessert destination in the Douglasville area, offering both classic favorites and new flavors to discover.
Location and Accessibility
Convenience is key for a local spot, and the Great American Cookies location in Douglasville, GA, offers excellent accessibility for all residents of Douglas and surrounding counties. You can find this sweet shop nestled within the popular Arbor Place Mall, a central retail hub in the community. The specific address is 6700 Douglas Blvd # 1365, Douglasville, GA 30135, USA. Being located inside a major shopping center makes it an easy stop for shoppers, movie-goers, and anyone running errands in the area.
For patrons with accessibility concerns, the location at Arbor Place Mall is well-equipped. The establishment features a wheelchair-accessible entrance, ensuring that all customers can easily enter and enjoy the offerings. Additionally, there is a wheelchair-accessible parking lot nearby, providing a convenient experience from the moment you arrive. The store is perfectly situated for a quick visit, whether you are planning to pick up a pre-ordered cake or simply grab a fresh, warm cookie on the spot. For local users in Georgia, particularly those near the Douglasville area, this central location in a major commercial area makes it a hassle-free and appealing choice for dessert needs. The phone number for the store is (770) 341-2675, or the mobile phone number +1 770-341-2675, so a quick call is all it takes to confirm your order or hours of operation.
Services Offered
The Douglasville Great American Cookies location provides a variety of services designed to meet diverse customer needs, from a simple snack to a fully customized party dessert.
- Cookie Cakes for Every Occasion: A wide range of custom-decorated Cookie Cakes are available, including special designs for:
- Birthdays (Motorcycle, Princess Crown, Dog, Popcorn, Dinosaur, Guitar, Horse & Flowers, Jeep, Island, Ballons, Pirate Ship, Forever 29, and more)
- Holidays (Father's Day, Mother's Day, Valentine's Day, Winter Holidays & New Years, Easter, Summer & Patriotic, Thanksgiving & Fall, Halloween, St. Patrick's Day)
- Sports and Team Events (Football Field, Cheerleaders, Basketball, Baseball, Helmet designs)
- Life Milestones (Graduation/School, Baby, Work Occasions like Boss's Day and Nurse's Day)
- General Special Occasion & Thank You (Poker Night, Girls' Night Out Martini, Get Well, Family Reunion, Thanks A Latte, Good Luck Moving)
- Fresh-Baked Cookie Selection: Offering a variety of individual cookies, available as Regular Cookies, Big Bite Cookies, or Colossal Cookies. Flavors include core favorites and Limited Time Only options like Pumpkin Spice and Caramel Churro.
- Double Doozies®: Custom-made cookie sandwiches, perfect for individual indulgence or small gifts.
- Brownies: A selection of rich, decadent brownies.
- Cookie Cake by the Slice: Convenient for a single serving or on-the-go snack.
- Takeout Service: Quick and easy in-store pickup for all orders.
- In-Store Pickup: Pre-order online or by phone for convenient collection.
- Delivery Service: Offering delivery options through various platforms, bringing the sweetness right to your door in the Georgia area.
- Beverages: A selection of Soda and Bottled Beverages to complement your sweet treat.
Features / Highlights
What makes Great American Cookies in Douglasville a standout choice for local residents? The store offers several key features that enhance the customer experience and the quality of their products.
- Signature Original Cookie Cake: The cornerstone product, celebrated for its unique flavor and ability to serve as a customizable, visually appealing dessert for any celebration.
- Made-Fresh Daily Treats: Commitment to baking all cookies and other treats fresh daily ensures a warm, soft, and delicious product every time you visit.
- Extensive Customization Options: Unmatched flexibility in personalizing cookie cakes with over 40 distinct themes for various holidays and life events, offering a truly unique gift or party centerpiece.
- Fast and Convenient Service: Options for Delivery, In-store pickup, and Takeout make acquiring your favorite sweets hassle-free, perfect for those planning a party or just needing a quick treat during a shopping trip.
- Accessibility for All Patrons: The store is committed to an inclusive experience, featuring both a wheelchair-accessible entrance and a wheelchair-accessible parking lot at the mall location.
- Multiple Payment Methods: Customers have flexible payment options, including Credit cards, Debit cards, and the convenience of NFC mobile payments.
- Reputation for Friendly Service: Recent customer reviews highlight the outstanding, friendly, and attentive customer service, creating a welcoming and enjoyable shopping atmosphere.
- Great for a Quick Visit: Positioned for quick service, it is an ideal spot for dessert when time is of the essence, whether you're alone or with family.
Contact Information
For orders, inquiries, or to check on the latest limited-time flavors, you can easily reach the Douglasville location of Great American Cookies using the following details.
- Address: 6700 Douglas Blvd # 1365, Douglasville, GA 30135, USA (Inside Arbor Place Mall)
- Phone: (770) 341-2675
- Mobile Phone: +1 770-341-2675
What is Worth Choosing
When you choose Great American Cookies in Douglasville, GA, you are not just purchasing a dessert; you are choosing a memorable, fresh-baked experience backed by a commitment to local customer satisfaction. The variety of options is a key reason to visit. For everyday cravings, the classic Regular Cookies in flavors like Original Chocolate Chip or Peanut Butter Supreme are irresistible, and the Cookie Cake By The Slice is a simple luxury. For events, the fully customizable Cookie Cakes are the undisputed champions. With options to celebrate everything from a child's birthday (with designs like Dinosaur or Princess Crown) to a major milestone (Grad Class Of 2024), they remove the stress of finding the perfect, unique party centerpiece. You can personalize the flavor, shape, and decoration to match your theme perfectly.
Furthermore, the Double Doozies® are a legendary treat that provides a fun, shareable, or single-serving explosion of flavor with creamy icing sandwiched between two perfect cookies. Recent customer feedback has also highlighted a significant focus on improving the in-store experience, with patrons noting the staff's friendly and attentive nature and the overall clean and bright atmosphere. This commitment to excellent customer service, combined with their core offering of fresh, quality baked goods—from Big Bite Cookies to various decadent Brownies—makes Great American Cookies an easy and worthwhile choice for any sweet occasion in the Douglasville, Georgia community. Whether you need a treat for yourself or a spectacular dessert for a crowd, this local cookie shop delivers unparalleled sweetness and value.
VISIT FEATURES
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pickup
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Dining options
- Dessert
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
PHOTOS
See the bakery
VISITOR FEEDBACK
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
mall 6cookie cake 5birthday 5roaches 3icing 2
I didn’t expect perfection, but more effort could have been given. You charge almost $50 for a cookie cake. I am disappointed. I’m pretty sure my 7 year old could have done better with placement as well as penmanship.
Dec 17 · Chelsea MaxwellCalled Saturday evening and placed an order for 2 cookie cakes. Confirmed with the girl that they open at 12 noon on Sunday. When I arrived at 12:30 the main location and the secondary location at the food court where closed we waited until after 1pm. We were celebrating 2 birthdays and now we have no cookie cake. Great American Cookie, more like Fake American Cookie.
Aug 7 · Buster RayOrdered a cookie two days ago for my grandson’s birthday. Said I would be there at 2. Arrived at 2:15 they said it would be ready in 10 minutes. Wait 15 min still not ready. Waited 15 more nope not ready. Waited until 3:25 pm. The lady at the cash register said no it isn’t ready. I ask what is that. It was out cookie she had not even kept up with it was ready!!!!!! She said oh are you Bennett 😳😳I had ask her four times for the order for Bennett !!!! It would be different if they had been busy at the counter but they were not. She hands me the cookie box but the sides, corners, lids had not been put together. The corners were not notch, the lid collapsed onto the cooker and when we were trying to balance the box the cookie slide out if the box onto the floor. I picked up the box. Slid the cookie and assembled the box the way it should have been. The B on birthday was messed up. I ask the lady at the counter could she please fix the B in Birthday. She looked at me like are you crazy. Again the only person busy was the lady decorating cookies. The cash register lady was not busy.Will Never buy anything from Great American cookie company. And this location needs to clean house
Dec 24 · Patti Davis BennettGreat customer service and showing available products. Raquel is a peach and always a pleasure to deal with. We frequent the mall and my kiddo knows if he is good he will get to pick a treat. Cookies are always fresh and so so yummy. Will continue shopping at this location.
Apr 22 · Stacey OliverNEARBY ALTERNATIVES
Compare another bakery nearby
Sorted by geographic proximity from this bakery.
★ 4.0 · 98 reviews · 0.5 mi
Nothing Bundt Cakes
2911 Chapel Hill Rd Suite 220, Douglasville, GA 30135, USA
★ 4.0 · 657 reviews · 4.3 mi
Jewel's Treats & More
2562 Fairburn Rd Suite E-10, Douglasville, GA 30135, USA
This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.