We stopped in here excited, but left with disappointment..... I had given a friend a ride for an out of town medical procedure. We were starving when we stopped in as she hasn't eaten for the procedure. Lady was not personable enough to be working at a Krispy Kreme. Krispy Kreme workers are like Chick-fil-A workers. Delighted to be there & working. Not this lady. You expect a certain vibe when walking into a K.K. It's part of the "experience". We did not get our usual K.K. experience in the Gastonia location, at all. Donuts were hard & lacked filling. We thought, possibly 2 day old donuts. No one wants to pay close to $20 for 12 days old donuts. She was nice in exchanging a few of them for us but that was it. We didn't appreciate attitudes because we didn't want to purchase donuts we knew wouldn't be eaten. 🤷🏼♀️ Donate the old ones. These donuts were several days old. 😞 I am an AVID Krispy Kreme visitor & that's why this visit has thrown me for such a loop. I've never experienced this at a Krispy Kreme. These were the donuts you'd expect from Dunkin..... Total let down. 😞Location was clean & tidy. Didn't seem as wicked as other locations.
Apr 19 · AshleyKrispy Kreme
2990 E Franklin Blvd, Gastonia, NC 28052, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 2990 E Franklin Blvd, Gastonia, NC 28052, USA
- Phone
- (704) 853-1060
- Website
- Visit official site
- Rating signal
- 3.0 from 1,754 recorded reviews
Listed operating hours
- Monday6:00 AM – 10:00 PM
- Tuesday6:00 AM – 10:00 PM
- Wednesday6:00 AM – 10:00 PM
- Thursday6:00 AM – 10:00 PM
- Friday6:00 AM – 11:00 PM
- Saturday6:00 AM – 11:00 PM
- Sunday6:00 AM – 10:00 PM
About and visit notes
For North Carolina residents, few things evoke a sense of nostalgic comfort quite like the glowing red sign of a Krispy Kreme "Hot Light." This iconic establishment, deeply rooted in the state's culinary landscape, is a trusted destination for that unique, melt-in-your-mouth delight that only a freshly made doughnut can provide. The location at 2990 E Franklin Blvd in Gastonia, NC, stands as a beacon for local sweet tooth cravings, serving not only as a classic Donut shop but also as a full-service Coffee shop and convenient Fast food restaurant for breakfast and dessert.
The foundation of the Krispy Kreme experience is, of course, the Original Glazed® Doughnut. This timeless classic sets the standard for doughnut perfection, and its immediate availability when the "Hot Light" is on is a celebrated local phenomenon. For decades, the brand has symbolized more than just dessert; it represents a friendly, approachable, and quick treat for families, individuals, and large groups across the country. The Gastonia shop carries on this tradition, offering an atmosphere that is intentionally Casual and Family-friendly, welcoming everyone from those grabbing a quick morning coffee to those celebrating milestones with dozens of sweet treats.
While the Original Glazed® is the foundation, the Gastonia location offers a truly comprehensive menu that ensures there is something for every taste and occasion. Beyond the classic choices, the menu features specialty doughnuts, including the popular Classic Assorted Dozen and seasonal, Limited Time Only offerings like the CHOCOLATE ORIGINAL GLAZED® DOZEN. Complementing these treats is an extensive beverage program. Far from being an afterthought, their coffee menu is robust, encompassing everything from a Classic Brewed Coffee to sophisticated Iced Golden Snitch™ Latte creations, establishing the shop as a genuine competitor in the local coffee market. The combination of quick service, broad menu options, and multiple fulfillment avenues (including Drive-through and Delivery) ensures this location is perfectly equipped to meet the demands of the busy North Carolina consumer.
The service model at this location is designed for maximum customer flexibility. Whether you need a quick pick-me-up for Solo dining or are organizing a large order for a community event or wedding (a service for which the team has received specific local praise), the staff is prepared to assist. The commitment to maintaining a clean & tidy environment, as noted by local patrons, further enhances the overall experience. When the craving hits—or when the Hot Light is on—the 2990 E Franklin Blvd location is a reliable, accessible, and high-volume stop for sweet indulgence in Gaston County.
Location and Accessibility
The Krispy Kreme shop in Gastonia is strategically located to serve the community efficiently and accessibly, regardless of how you choose to visit.
The exact address is: 2990 E Franklin Blvd, Gastonia, NC 28052, USA.
This prime location on East Franklin Boulevard ensures easy visibility and access for both local traffic and commuters. Accessibility features are a priority at this site:
- Vehicle Access: The location features a dedicated Drive-through service for maximum speed and convenience, alongside a spacious Free parking lot for those who wish to enter the store. Free street parking is also an option nearby.
- Mobility Access: The shop is designed with complete accessibility in mind, providing a Wheelchair accessible entrance, Wheelchair accessible parking lot, and a Wheelchair accessible restroom.
- Atmosphere & Amenities: The internal atmosphere is welcoming and Casual, designated as Family-friendly and LGBTQ+ friendly. Patrons can enjoy available amenities, including a clean Restroom and complimentary Wi-Fi, for those choosing to Dine-in or conduct a quick business stop.
Services Offered
This Gastonia Krispy Kreme location provides a robust menu of service options tailored for maximum convenience, covering everything from individual grab-and-go purchases to large-scale event needs.
- Drive-through: The highly popular service option for quick, efficient purchasing without leaving your vehicle.
- Delivery: Customers can place orders online or via app for delivery to homes and businesses across the local service area.
- In-store Pickup: Allowing customers to place orders ahead of time and retrieve them quickly inside the store.
- Takeout: All items are readily packaged and available for traditional takeout.
- Dine-in: The Casual dining area is available for those who wish to sit and enjoy their coffee and doughnuts, often utilized for Solo dining or small family stops.
- Onsite services: This includes the fulfillment of specialized large orders and Catering solutions, such as the popular Coffee Brew Box ($25.59) and dozens of customized doughnuts for corporate or private events.
Features / Highlights
What makes the Gastonia Krispy Kreme stand out is the breadth of its menu combined with the quintessential doughnut-making experience.
- The Original Glazed® Doughnut: The undisputed star and flagship product, best experienced when the "Hot Light" is on. It is available in various sizes, including the standard Original Glazed® Dozen ($20.19), a smaller 6 Count ($14.79), and 16 Count Original Glazed® Minis ($21.59).
- Extensive Coffee and Specialty Beverage Menu: The location is highlighted for its Great coffee offerings. Options range from Classic Brewed Coffee to fully customizable specialty drinks, including seven types of Iced Lattes and seven types of Frozen Lattes, such as the popular Iced Original Glazed® Coffee With Milk and seasonal favorites.
- Build Your Own Options: Flexibility is key, with patrons able to Build Your Own Dozen ($22.29), allowing for a personalized mix of classic and limited-time flavors.
- Doughnut Dots & Minis: Perfect for kids, parties, or tasting variety, the smaller options like the 24 Count Assorted Doughnut Dots ($10.79) provide excellent value and variety for sharing.
- Event and Large Order Capabilities: The dedicated team is experienced in handling significant orders for local events, showing a commitment to customer service and fulfillment for large community gatherings.
Contact Information
For all inquiries, including large order placement, drive-through details, or general questions about product availability, please use the following contact information:
- Address: 2990 E Franklin Blvd, Gastonia, NC 28052, USA
- Phone: (704) 853-1060
What is Worth Choosing
Choosing the Krispy Kreme in Gastonia is worth it for two primary reasons: the definitive product freshness that is often available and the ultimate convenience of choice and service. For North Carolina residents, the brand represents a cultural benchmark for the perfect doughnut, and this location is equipped to deliver that promise.
The core value proposition is the Authentic Doughnut Experience, defined by the Original Glazed® Doughnut. The simple fact is that when those doughnuts are fresh, they are unparalleled—a fluffy, warm indulgence that few other dessert shops can rival. While the store aims to provide this high quality consistently, the reward of catching the famed "Hot Light" and receiving a perfect, warm dozen remains the single most compelling reason to visit. For those organizing an event, the demonstrated capability of the team, as evidenced by positive feedback regarding the successful servicing of large orders for family weddings, highlights the store’s professional commitment to going the extra mile for planned, high-volume needs.
Beyond the iconic doughnut, the selection is expansive. This is not a single-product stop. The Great coffee is a huge factor, offering complex, modern beverages like the Frozen Original Glazed® Specialty Latte alongside reliable, high-quality Classic Brewed Coffee. This breadth of menu means it can fully satisfy the morning coffee crowd, the afternoon dessert seekers, and the late-night sweet treat hunters. Furthermore, the numerous ways to acquire the products—Drive-through, Delivery, Takeout, and easy NFC mobile payments—make this location an essential Quick visit stop for busy North Carolinians. When you need a fast, reliable, and family-friendly place to satisfy a sweet craving or cater a large group, this Gastonia location offers the perfect blend of iconic brand reliability and modern service convenience.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- Drive-through
- In-store pickup
- Onsite services
- Takeout
- Dine-in
Highlights
- Great coffee
Popular for
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Offerings
- Coffee
Dining options
- Breakfast
- Dessert
Amenities
- Restroom
- Wi-Fi
- Wi-Fi
Atmosphere
- Casual
Crowd
- Family-friendly
- LGBTQ+ friendly
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking lot
- Free street parking
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
Matt and his team did a great job servicing our large order for a family wedding event. Their phone system was experiencing problems which challenged our communications. But Matt freely gave me his cell phone number. We actually arrived earlier than our agreed upon pickup time. They just had bagged our order up. I so wanted to give a well earned tip but he said it was against company policy.When in Gastonia, NC be sure to stop by their store at 2990 E. Franklin Blvd. You’ll be glad you did!
Sep 19 · Andy SmithEvery time we come to this Krispy Kreme we are disappointed. This time the Hot was on and we received COLD donuts. Didn’t have donuts that were requested as per usual. I wish Krispy Kreme was something I look forward to going to here in town! $12 is a lot to spend on dessert when the Hot light is on and you get not fresh donuts.
Mar 31 · Tara GreenThere's no way to know when ordering online that they are either not open or out of donuts. This is not the first time this happened at this location, but today I put in an order for donuts for my son's birthday to pick at 8am. I get there at 8 and there's a sign scribbled on the door that says they won't open until 9. So I drive home and return at nine. There are others waiting in their car, but I'm the first one at the door and it's now several minutes past nine and I see the worker sitting in the back on her phone. They finally open and say they are completely out of all donuts except for glazed. I would've canceled my order. The first time I went if there was a way to do so on the app, but there wasn't. So hopefully I will receive my money back. Put an order in for Dunkin' Donuts and within five minutes was headed home with donuts in hand.I definitely will not be depending on this location for any preplanned celebrations or donuts as they are very undependable. This happened last year when I was attempting to pick up donuts for my son's class.
Aug 3 · Tiffany MorrowHighly recommend to step inside rather than to use the drive thru. Although they were not understaffed or had a long line of customers inside, it seems that they prioritize in-person vs drive thru.Aside from that, lovely experience inside! Nice customer service. We ordered a dozen glazed and they were all picked freshly from the conveyor belt!
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