We stopped by on 7/18/25 around 5pm, and the two ladies who helped us were incredibly friendly and kind. One of them, who was getting ready to finish her shift, packed our Super Hero limited edition donuts and still took the time to check on us before leaving—she even asked if we got our fresh, warm donuts! That extra bit of care really stood out. The donuts were delicious, and the facility was very clean and welcoming. Great experience overall!
Jul 19 · Chanel CBAKERY PROFILE
Krispy Kreme
★ 3.0451 recorded reviews$10–20
2643 Richmond Ave, Staten Island, NY 10314, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.
PLAN THE VISIT
Essential details
- Address
- 2643 Richmond Ave, Staten Island, NY 10314, USA
- Phone
- (347) 205-8349
- Website
- Visit official site
- Rating signal
- 3.0 from 451 recorded reviews
HOURS
Listed operating hours
- Monday6:00 AM – 10:00 PM
- Tuesday6:00 AM – 10:00 PM
- Wednesday6:00 AM – 10:00 PM
- Thursday6:00 AM – 10:00 PM
- Friday6:00 AM – 11:00 PM
- Saturday6:00 AM – 11:00 PM
- Sunday6:00 AM – 10:00 PM
About and visit notes
For New Yorkers with a serious sweet tooth, few names in the donut world hold the same legendary status as Krispy Kreme. Synonymous with the phrase "hot and fresh," this international favorite has established a key location right here in Staten Island, serving up the iconic confection that has captured hearts across the globe: the Original Glazed® Doughnut.
More than just a donut shop, the Krispy Kreme at 2643 Richmond Ave functions as a full-service experience, combining the quick convenience of a fast food restaurant with the inviting offerings of a coffee shop and dessert shop. Whether you're a long-time fan chasing that elusive "Hot Now" light for a warm treat, or simply looking for a quality cup of coffee paired with a freshly baked good for your morning commute, this Staten Island outpost is designed to satisfy.
The shop provides an extensive menu of classics and seasonal favorites, ensuring there’s always something new and exciting to try, from their classic Original Glazed® Dozen to their variety of specialty lattes and chillers. It’s a popular spot for a quick visit, catering to those dining solo or looking for a family-friendly treat, and its modern facilities make it a highly accessible and welcoming location for the entire Staten Island community.
## Location and Accessibility
The Krispy Kreme shop is strategically located at 2643 Richmond Ave, Staten Island, NY 10314, USA. This places it on a major thoroughfare and in a bustling commercial zone, making it easy to spot and access for those traveling around the borough.
A major advantage for New Yorkers who rely on personal vehicles is the excellent accessibility features:
- Drive-Through Service: The availability of a dedicated drive-through is a huge convenience for customers on the go, allowing for swift and easy pickup without leaving the car.
- Free Parking Lot: The location provides a dedicated free parking lot, eliminating the typical hassle of finding a spot in a busy urban area.
- Full Accessibility: The facility is fully equipped to accommodate all guests, offering a Wheelchair Accessible Entrance, a Wheelchair Accessible Parking Lot, and a Wheelchair Accessible Restroom.
## Services Offered
Krispy Kreme has optimized its service model to provide multiple convenient options for enjoying its menu, catering to the diverse needs of the New York consumer.
- Dine-in: Guests can enjoy their treats and coffee in a casual, welcoming atmosphere.
- Takeout: The traditional quick-service option for customers who want to grab their order and head out.
- Drive-through: Extremely popular for speed and convenience, especially during the morning rush.
- Delivery: For the ultimate convenience, customers can order dozens of doughnuts, coffee, and other items directly to their home or office.
- In-store pickup: Allows customers to place an order ahead of time and quickly pick it up, minimizing wait times at the counter.
- Onsite Services: This includes immediate, over-the-counter service for a quick experience.
- Large Quantity Options: The menu is perfectly structured for groups and events, offering Dozens and Coffee Brew Box options for easy catering.
- Modern Payments: Accepts all major payment methods, including Credit cards, Debit cards, and NFC mobile payments.
## Features / Highlights
The appeal of Krispy Kreme lies in its iconic product and its commitment to providing an excellent overall experience for customers looking for quality breakfast or dessert options.
- The Original Glazed® Experience: The signature item—the light, airy, and warm yeast doughnut coated in a sweet glaze—is a major draw. The availability of the Original Glazed® Dozen is a cornerstone of their offering.
- Extensive Coffee & Specialty Drink Menu: Recognized for having Great coffee, the shop offers a wide array of beverages, including Classic Brewed Coffee, various Iced Coffees, and a deep selection of Iced, Frozen, and Hot Lattes and Specialty Lattes. Options like the Original Glazed® Latte are a unique highlight.
- Limited-Time and Seasonal Offerings: The menu is constantly refreshed with exciting new items like the CHOCOLATE ORIGINAL GLAZED® DOZEN and creative specialty drinks (e.g., the Golden Snitch™ Latte), keeping the experience fresh and engaging for repeat customers.
- Build Your Own Options: Customers can create personalized boxes of Doughnuts in counts of 3, 6, or a dozen, allowing them to mix and match classic flavors with limited-time offerings.
- Variety of Doughnut Formats: Beyond the full-size dozens, they offer convenient 16 Count Minis and easily shareable Doughnut Dots in both Original Glazed® and Assorted flavors, perfect for group snacking.
- Ample Amenities & Welcoming Atmosphere: The presence of a Restroom and a Casual atmosphere, combined with a reputation for being Family-friendly and LGBTQ+ friendly, ensures a comfortable environment for all guests.
- Full-Service Beverage Catering: The Coffee Brew Box provides a ready-to-serve solution for hot coffee, perfect for meetings or gatherings.
## Contact Information
Whether you need a quick morning coffee or a dozen doughnuts for the office, you can reach the Krispy Kreme Staten Island location using the details below:
- Address: 2643 Richmond Ave, Staten Island, NY 10314, USA
- Phone: (347) 205-8349
## What is Worth Choosing
For any New Yorker seeking an exceptional treat or a reliable breakfast spot, the Krispy Kreme on Richmond Avenue offers a distinct value proposition rooted in its product quality and high-convenience service model.
The number one reason to visit is to experience the legendary Original Glazed® Doughnut when it is truly fresh. This light, fluffy texture is unparalleled, and the experience of getting a warm doughnut is a treat that justifies the trip. For maximum enjoyment, look for the 'Hot Now' sign, although even their regularly served doughnuts maintain a higher standard of freshness than many competitors.
Beyond the famous classic, a visit here is worthwhile for the coffee and specialty drink variety. Unlike many fast-food spots, Krispy Kreme excels as a coffee shop with its extensive selection of lattes, chillers, and espresso drinks. Pairing a savory Mocha Specialty Latte or a tart Lemonade Chiller with your doughnut creates a perfectly balanced breakfast or afternoon pick-me-up.
Finally, the sheer convenience is a major selling point in busy Staten Island. The Drive-through service is perfect for morning commuters, and the full range of accessibility options makes it a comfortable choice for everyone. When you need a guaranteed crowd-pleaser for a party or event, the ability to quickly grab a Classic Assorted Dozen or a Coffee Brew Box solidifies this Krispy Kreme as a reliable, high-quality, and highly convenient choice in the New York area.
VISIT FEATURES
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- Drive-through
- In-store pickup
- Onsite services
- Takeout
- Dine-in
Highlights
- Great coffee
Popular for
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Offerings
- Coffee
Dining options
- Breakfast
- Dessert
Amenities
- Restroom
Atmosphere
- Casual
Crowd
- Family-friendly
- LGBTQ+ friendly
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking lot
PHOTOS
See the bakery
VISITOR FEEDBACK
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
dozen 24drive thru 14glazed donuts 11raspberry 7cashier 7management 7people 6app 6receipt 5needs 5
I recently visited this Krispy Kreme and unfortunately, my experience was disappointing from start to finish. First, there was one cashier taking orders while four other employees were standing around, laughing, and talking with a trailing waiting line.As for the donuts, they were far from fresh. The texture was dense and hard, not the light experience you’d expect. It’s clear they had been sitting out for far too long and were not made fresh that day.To add to the frustration, the packing of the donuts were dismal. 4 donuts had look like they’ve been crushed by fingers and the overall arrangement was messy. Never had a problem at any other Krispy Kreme’s.Overall, I wouldn’t recommend this specific Krispy Kreme to anyone looking for quality donuts or good service. There are plenty of other places to get a better experience for your money. Save yourself the trip and avoid this spot!
Nov 10 · Alyssa DioAnother very disappointing visit to Krispy Kreme in Staten Island. It seems that when you thought it couldn’t get worse it does. All we wanted was a good dozen original glazed donuts. We got the dozen, but definitely didn’t get “good”. What should’ve taken only a few minutes to order ends up taking well over 25. Ridiculous…one employee processing orders, while many other employees stand around laughing and talking, not involving themselves in assisting customers. Management clearly doesn’t seem to genuinely show concern about their brand. Once we arrived home with these, what should be, amazing delights. Turns into an amazing disappointment! A complete lack of quality control and care for its customers. Krispy Kreme Staten Island, when are you going to show care for your brand and sincere concern for your customers? What a shame!!!
Nov 10 · Frederick DI don’t usually write reviews, but I feel like this needs to be said. I walked in and noticed a long line, which I didn’t mind since I have plenty of patience. However, after 10 minutes, the line wasn’t moving because no one was at the register to assist customers. There was about 4-5 workers in there and they only had one girl helping customers, while the others were laughing and goofing off in the back. Another 10 minutes passed, and I finally reached the counter. The cashier asked if I was paying with cash or card, and when I said cash, she quickly left. I was confused—after waiting 20 minutes, she was leaving again? She returned to refill the register but then had to leave again to find a manager. Then, she left once more because she couldn’t close the register properly. Nearly 10 more minutes passed before I could finally pay and leave. How does it take almost 30 minutes to get a dozen donuts?When I got home and looked at the donuts, three of them look as if someone manhandled them and punctured the donut with a finger. Seriously? They weren’t even hot, so they weren’t fragile. How do you damage donuts like that? Plus, they were cracked and looked like they were tossed into the box without care. I’ve been to too many Krispy Kreme’s and this one is just trash quality. It’s time for some new management and better training/standards for the workers.
Nov 10 · DivineExtremely friendly staff and engaging with my 3 year old while he looked at the fresh donuts being made. He loved the pac man chocolate filled “ghost” donut.
Jun 1 · EL HngNEARBY ALTERNATIVES
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