Coffee is excellent, and the place is cute but gets very hectic in the morning, and pastries are just ok. You can get a cup of coffee and sit in the courtyard for a lovely experience. They also sell some packed cookies and nuts if you are looking for edible souvenirs or just want to grab something for later.
Sep 1 · KaterinaPomme Palais
Lotte New York Palace, 30 E 51st St, New York, NY 10022, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- Lotte New York Palace, 30 E 51st St, New York, NY 10022, USA
- Phone
- (212) 303-7755
- Rating signal
- 4.0 from 138 recorded reviews
Listed operating hours
- Monday6:30 AM – 5:00 PM
- Tuesday6:30 AM – 5:00 PM
- Wednesday6:30 AM – 5:00 PM
- Thursday6:30 AM – 5:00 PM
- Friday6:30 AM – 5:00 PM
- Saturday6:30 AM – 5:00 PM
- Sunday6:30 AM – 5:00 PM
About and visit notes
In the heart of Midtown East, amidst the grandeur of New York City, lies Pomme Palais, a delightful bakery and café nestled within the prestigious Lotte New York Palace hotel. This charming spot offers a touch of Parisian elegance, bringing a refined approach to baked goods, coffee, and light bites. For New Yorkers navigating the busy streets of Manhattan, Pomme Palais presents itself as a sophisticated oasis, perfect for a moment of indulgence or a quick, quality pick-me-up. This article is crafted to provide a clear, engaging, and informative overview for local users in New York, highlighting what makes Pomme Palais a distinctive choice in the city's diverse culinary landscape.
Pomme Palais, whose name evokes a sense of both apple (pomme) and palace, perfectly encapsulates its identity: a place of sweet delights within a luxurious setting. It's designed to offer a taste of European sophistication, with an emphasis on beautifully crafted pastries and excellent coffee. While the hotel setting might suggest an exclusive atmosphere, Pomme Palais is open to the public, inviting anyone to step in and experience its charm. It's a place where attention to detail is evident, from the aesthetic presentation of the food to the elegant, albeit often bustling, environment.
For locals, the appeal of Pomme Palais extends beyond just its offerings; it's about finding a consistent source of quality and a unique atmosphere. Whether you're a professional working in the surrounding corporate towers, a resident of the vibrant Midtown East neighborhood, or someone simply passing through, Pomme Palais aims to cater to your needs with its selection of gourmet treats and beverages. This guide will delve into the specifics of this 51st Street location, covering its prime accessibility, the range of services and products available, its standout features, and why it holds a particular appeal for New Yorkers seeking a touch of everyday luxury. We'll also provide essential contact information to ensure your visit is as smooth as possible.
The distinctive character of Pomme Palais lies in its blend of high-end hotel quality with the approachable convenience of a city bakery. It’s a place where you can enjoy a quiet moment with a cup of coffee and a pastry, or grab a beautifully packaged treat to go, all within a setting that feels a world away from the city's hustle and bustle, even if just for a few minutes. As you continue reading, you'll gain a deeper understanding of why Pomme Palais is a suitable and appealing choice for the discerning palates and busy schedules of New Yorkers.
Pomme Palais is exceptionally well-situated at 30 E 51st St, right within the grand Lotte New York Palace hotel, placing it in a prime spot in Midtown East. This location offers unparalleled accessibility for both professionals and residents in the heart of Manhattan. The surrounding area is a high-density commercial and residential zone, bustling with activity, making Pomme Palais a convenient stop for a vast array of New Yorkers throughout the day.
When it comes to public transportation, the bakery's address provides excellent connectivity. It's just a short walk from several major subway stations. The 51st Street station, serving the 6 train, is practically at its doorstep. Additionally, the Lexington Avenue-53rd Street station, offering access to the E and M trains, is also very close by, providing direct links to various parts of Manhattan and even into Queens. For those utilizing the Grand Central Terminal, a major transportation hub for Metro-North Railroad and numerous subway lines (4, 5, 6, 7, S), Pomme Palais is a manageable and pleasant walk away, making it an ideal stop before or after your commute.
Numerous bus routes also operate along 1st, 2nd, 3rd, and Lexington Avenues, as well as 49th and 50th Streets, providing extensive bus coverage right to the vicinity of the hotel. This comprehensive network of public transport ensures that whether you are coming from Uptown, Downtown, or crosstown, reaching Pomme Palais is straightforward and efficient. Its central location within a prestigious hotel also means it benefits from a well-maintained and secure immediate environment, adding to the comfort of the visit. The ability to easily access the bakery from various points makes it an appealing choice for a quick coffee break, a light lunch, or to pick up an elegant dessert.
Pomme Palais, while compact, offers a curated selection of high-quality baked goods, coffee, and light fare, consistent with its luxury hotel setting. Here's an overview of the services and products you can expect:
- Gourmet Pastries and Desserts: A refined selection of French-inspired pastries, including tarts, éclairs, individual cakes, and macarons. These are often noted for their elegant presentation. While reviews mention "pastries are just ok," their appearance is often highlighted.
- Cupcakes: A variety of cupcakes, though customers have noted concerns about packaging for take-out, despite the higher price point.
- Coffee and Espresso Drinks: An emphasis on high-quality coffee, including drip coffee, lattes, cappuccinos, and espresso. Customer reviews specifically praise the "excellent coffee."
- Packaged Snacks and Souvenirs: They sell a selection of pre-packaged items such as cookies, nuts, and other edible treats, which can be ideal for a grab-and-go snack or as "edible souvenirs."
- Teas and Other Beverages: A selection of hot and cold beverages to complement the food offerings.
- Light Breakfast Items: Often includes croissants, muffins, and other classic breakfast pastries.
- Limited Savory Options: While primarily sweet, there might be a small selection of savory items like quiches or sandwiches, typical of a European-style patisserie.
- Take-out Service: All items are available for take-out, making it convenient for those on the go.
- Courtyard Seating Access: Customers can often take their purchases to the Lotte New York Palace's beautiful outdoor courtyard, offering a lovely and serene setting, especially when the weather permits.
Pomme Palais, situated within the Lotte New York Palace, possesses several distinctive features and highlights that contribute to its appeal, particularly for those seeking a touch of elegance in their daily routine:
- Elegant Ambiance: The bakery boasts a charming and sophisticated Parisian-inspired decor. Despite being a relatively small space, its design evokes a sense of luxury, consistent with its hotel location.
- Access to the Palace Courtyard: A significant highlight, especially during pleasant weather, is the ability to take your coffee and pastry to the stunning Lotte New York Palace courtyard. This offers a tranquil, beautiful setting for a break, a rare luxury in busy Midtown.
- High-Quality Coffee: Customer reviews frequently praise the "excellent coffee," suggesting it's a strong point for coffee enthusiasts looking for a superior brew.
- Gourmet Presentation: The pastries and desserts are often beautifully crafted and presented, making them appealing to the eye as well as the palate, even if the taste is sometimes described as "just ok" by some.
- Convenient Midtown Location: Its prime address on E 51st Street makes it highly accessible for professionals, tourists, and residents in Midtown East, offering a quick and upscale option.
- Grab-and-Go Options: The availability of pre-packaged cookies and nuts makes it convenient for those looking for quick snacks or unique edible gifts.
- Hotel-Level Service (Varies): While some customer feedback mentions staff being "in their own world," the expectation from a hotel-affiliated establishment is generally a higher standard of service, which can be a highlight when met.
- Sophisticated Treat Destination: It serves as a go-to spot for those looking for a more refined bakery experience compared to standard chain coffee shops, perfect for a business meeting or a personal treat.
For inquiries, placing orders, or visiting the bakery, here is the contact information for Pomme Palais at the Lotte New York Palace:
Address: Lotte New York Palace, 30 E 51st St, New York, NY 10022, USA
Phone: (212) 303-7755
Mobile Phone: +1 212-303-7755
For New Yorkers, Pomme Palais offers a distinct and often appreciated experience, making it a suitable spot for various reasons, particularly for those seeking a blend of convenience, quality, and atmosphere in Midtown East.
Firstly, its prime location within the Lotte New York Palace on 51st Street provides exceptional accessibility. For professionals working in the surrounding corporate buildings or residents of Midtown, it's an ideal spot for a quick, quality coffee break or to grab a sophisticated treat on the go. The ease of access via multiple subway lines and bus routes integrates seamlessly into a busy urban schedule, minimizing travel time for a moment of indulgence.
Secondly, the offering of "excellent coffee" is a significant draw for many New Yorkers, for whom a good cup of coffee is an essential part of the day. Paired with elegantly presented pastries, it provides a more refined experience than typical grab-and-go coffee shops. The option to enjoy these treats in the beautiful Lotte New York Palace courtyard is a major highlight, offering a rare and peaceful respite from the city's ceaseless energy, a true luxury for locals seeking a moment of tranquility.
While some feedback points to areas for improvement in service or consistency of pastry taste, the overall appeal for locals lies in its ability to offer a taste of refined European-style baking in a convenient, upscale setting. It’s a suitable choice for those seeking a sophisticated daily treat, a quick and pleasant meeting spot, or simply a charming place to pause and recharge amidst the demands of New York City life.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- In-store pick-up
- On-site services
- Takeaway
- Dine-in
Accessibility
- Wheelchair-accessible entrance
Offerings
- Coffee
Dining options
- Breakfast
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
Not the best way to pack cupcakes people! If you're asking customers to pay close to $8.00 for a cupcake, you should invest in some boxes, and teach your staff how to package your items better! The staff was also in their own world, not friendly at all.
Nov 21 · V SinghAll of our orders came on/in paper plates and cups, but that was ok. The staffs were nice and polite. The place was very clean, and while our visit, I saw one staff coming out from behind the counter to clean out the trash and such. We had a nice afternoon snack here, high quality and tasty. I am glad we discovered another dessert place in the city!
Jul 2 · Foodlover GirlNice décor- colorful, well lit, cheery. It was packed when we went but the busy atmosphere gave it a vibrant, living feel. The baked goods left something to be desired though-in my opinion, too pricey for taste and quality. Tried the eclairs and chocolate tart and coffee. Maybe the savories are better.
Nov 27 · Albert WuYes, this place is expensive. We spent over $140 on coffees, sandwich and some cookies but this is a patisserie located in a 5 star hotel.6 stars go to the friendly staff here, everyday a service with a smile and they made a real fuss of our children.Coffee was to our European taste, pastries amazing and the sandwiches very fresh.Highly recommended!
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
