They do not have an oven. The cookies are not made on sight, who knows how old they are. I bought a 4 pack, tried 2, both were totally stale. Did not eat the rest. Just as expensive as Crumbl and the other places. Just go there instead.
Sep 12 · Andrew AdamsSüss Cookie Company Provo
4801 N University Ave #210, Provo, UT 84604, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 4801 N University Ave #210, Provo, UT 84604, USA
- Phone
- (801) 879-0356
- Website
- Visit official site
- Rating signal
- 4.0 from 78 recorded reviews
Listed operating hours
- Monday12:00 AM – 9:00 PM
- Tuesday12:00 AM – 9:00 PM
- Wednesday12:00 AM – 9:00 PM
- Thursday12:00 AM – 9:00 PM
- Friday12:00 AM – 9:00 PM
- Saturday12:00 AM – 9:00 PM
- SundayClosed
About and visit notes
Süss Cookie Company: Gourmet Cookies and Sweet Treats in Provo, Utah
When the craving for a truly premium cookie strikes in Utah County, locals turn to the delightful offerings at Süss Cookie Company in Provo, UT. This specialized cookie shop is dedicated to perfecting the ultimate dessert experience, focusing on high-quality ingredients and a rotating selection of classic and unique flavors. Süss, which translates to "sweet" in German, lives up to its name by providing rich, gourmet cookies that stand out in the competitive Utah dessert scene.
Unlike some trendy spots, Süss prides itself on a diverse menu that goes beyond the basic chocolate chip, featuring specialty concoctions like the Cowboy cookie, the layered Cocamel, and the seasonal Cookie Of The Month. While their prices are comparable to other gourmet cookie shops in the area, customers note that the quality of the product—including their high-end cookies and macaroons—is worth the investment for a truly satisfying treat. Whether you’re stopping in for a single indulgence or picking up a full dozen for an office party, Süss Cookie Company offers an elevated experience for dessert lovers in the Provo area.
Location and Accessibility at The Shops at Riverwoods
Süss Cookie Company is strategically located within the popular Shops at Riverwoods area in Provo, Utah, making it a convenient stop for shopping visitors, students, and locals throughout the valley.
The address is: 4801 N University Ave #210, Provo, UT 84604, USA.
The Riverwoods location places the bakery close to major thoroughfares, offering ease of access for customers traveling from Orem, Lindon, and Spanish Fork.
- Accessibility: The shop is designed with customer comfort in mind, featuring a wheelchair accessible entrance and wheelchair accessible parking lot.
- Convenience: Located within the shopping center, it’s ideal for a quick visit to grab a sweet treat while running errands or enjoying an evening out.
- Payment: The business accepts multiple quick payment methods, including Credit Cards, Debit Cards, and NFC Mobile Payments.
Services Offered
Süss Cookie Company is focused on efficiency and convenience, making it easy for customers in Utah County to get their cookie fix.
- Takeout: Customers can visit the shop to quickly pick up their favorite cookies or larger pre-orders.
- Delivery: Orders can be placed for local delivery, ensuring fresh cookies arrive directly at your home or office.
- Fast Service: The shop is highlighted for its Fast service, making it an efficient choice for those on a tight schedule.
- Large Quantity Orders: Available in various pack sizes, including the 4 Pack Cookies ($15.00), ½ Dozen Cookies ($22.00), and the 1 Dozen Cookies ($42.00), perfect for events, gifts, or stocking up.
- Dessert Focus: The core business centers entirely on premium desserts, catering specifically to the gourmet cookie and pastry niche.
Features and Highlights: The Gourmet Cookie Menu
The heart of Süss Cookie Company is its exciting menu, which features a strong lineup of classic cookies and unique, expertly crafted recipes.
- Gourmet Cookie Selection: All cookies are individually priced at $4.00, reflecting their premium size and ingredient quality.
- Signature Flavors: Must-try cookies include the Cowboy (a hearty oatmeal cookie with dried cranberry, white chocolate chips, coconut, and pecans), the Cocamel (a soft shortbread drizzled with chocolate, caramel, and coconut), and the Peanut Butter Deluxe (featuring chips and a chocolate drizzle).
- Classics with a Twist: They offer perfected versions of classics like Chocolate Chip, Double Chocolate, Sugar, Lemon (with a sour cream glaze), and Snickerdoodle (with a toffee surprise).
- Rotating Cookie Of The Month: To keep the menu exciting and seasonal, they feature a Cookie Of The Month flavor, encouraging repeat visits.
- Macaroons: Customer reviews specifically call out the macaroon prices are very expensive but worth it, suggesting a high-quality, specialty product beyond their primary cookie offerings.
Contact Information
To place an order for delivery, inquire about the Cookie Of The Month, or check the current availability of their gourmet desserts, please use the contact information below.
Address: 4801 N University Ave #210, Provo, UT 84604, USA
Phone: (801) 879-0356
What Is Worth Choosing at Süss Cookie Company
For residents of Utah looking for a dessert shop, Süss Cookie Company is worth choosing primarily for the high quality of its gourmet cookies and specialty pastries like macaroons. Customers agree that the product itself is of a premium standard, offering complex, satisfying flavors that justify the higher price point when compared to standard bakeries. If your priority is a richly flavored, dense, and unique cookie—and you enjoy distinctive flavors like Cowboy or Cocamel—Süss delivers a top-tier product.
However, local users should be aware that customer reviews highlight some ongoing concerns, particularly regarding inconsistent store hours and service quality, especially since a change in ownership in 2023. There are reports of unexpected closures during regular hours and frustration over the perceived freshness of some products, as the cookies are reportedly not baked on-site. Therefore, the best way to choose Süss is for a planned order—such as delivery or a confirmed pickup for a specific time—rather than relying on a last-minute walk-in, which may be impacted by the operational unpredictability mentioned in recent customer feedback. If you can secure your order reliably, the consensus is that the quality product itself is a superior treat for your next Utah dessert indulgence.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- Takeout
Highlights
- Fast service
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Dining options
- Dessert
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
No longer gives samples since new ownership in 2023. Open less often since new ownership and will frequently randomly be closed during regular business hours. Perhaps, employees are leaving in the middle of a shift or not showing up (it's a one-person operation). Cookie prices are a little expensive but worth it. Macaroon prices are very expensive but worth it. Overall, a quality product delivered with exceptionally poor quality service that makes the high price not worth paying....... Thought I'd try it again but same story, supposedly "be back in 5 minutes" during regular business hours as of February 2025
Feb 5 · yellowstreetlamps !* I changed my rating. The cookies taste great but the lower rating is because they did away with their smaller size. That was what made them unique to the other places. Anytime I gave these to people as a gift a did the smaller size and they always commented how they loved they weren’t so big like the other places. I’ve stopped ordering for other people now that they only offer one size.
May 7 · Amy BrownVery mid. They don’t cook the cookies there so the cookies aren’t warm or fresh. I’d take a day old cookie from Chip any day over what they’ve got. If you’re in a bind, it’ll do the trick, but it’s not a place to “go to”.
Apr 20 · Mark HansonBeautiful, delicious, amazing! We got a half dozen so tried chocolate chip, cocamel, marshmallow crunch, the cowboy, lemon, and birthday cake! They were amazing. I would totally recommend them
Dec 23 · Julia McKaskeyCompare another bakery nearby
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