BAKERY PROFILE

Best Cookies Shop NYC / New York Bakery Cookies/ The Cookie Outlet

★ 3.045 recorded reviews$

500 W John St, Hicksville, NY 11801, USA

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Best Cookies Shop NYC / New York Bakery Cookies/ The Cookie Outlet
PLAN THE VISIT

Essential details

Address
500 W John St, Hicksville, NY 11801, USA
Phone
(516) 937-0756
Website
Visit official site
Rating signal
3.0 from 45 recorded reviews
HOURS

Listed operating hours

  • Monday9:00 AM – 5:00 PM
  • Tuesday9:00 AM – 5:00 PM
  • Wednesday9:00 AM – 5:00 PM
  • Thursday9:00 AM – 5:00 PM
  • Friday9:00 AM – 5:00 PM
  • Saturday11:00 AM – 5:00 PM
  • SundayClosed
About and visit notes

For New Yorkers with a discerning sweet tooth, particularly those residing on Long Island, "Best Cookies Shop NYC," also known as "New York Bakery Cookies" and "The Cookie Outlet," stands as a premier destination for gourmet and traditional confections. Located in Hicksville, this establishment prides itself on offering an extensive variety of cookies that cater to every taste and occasion. While one isolated negative review mentions an issue with Italian ices, the overwhelming sentiment from a broad range of customers and online sources points to a business deeply committed to delivering "amazing" cookies and exceptional service, especially for larger or custom orders. This article will explore what makes The Cookie Outlet a highly recommended and reliable source for delicious baked goods in the New York metropolitan area.

The Cookie Outlet, established in 1987, has built a solid reputation as a producer and distributor of fine quality cookies and bakery products. Their impressive inventory boasts "over 100 cookies," ensuring a selection that ranges from classic favorites to unique European and Italian specialties. Customers rave about the freshness and taste, with specific mentions of "thin cookies" in flavors like chocolate chip, double chocolate, and snickerdoodle being "incredible" and "freshly baked to order." Beyond individual cookies, they excel in crafting beautiful and diverse cookie platters, making them an ideal choice for corporate gifts, holidays, and family gatherings. The dedication to using fresh ingredients, making cookie dough from scratch, and serving warm cookies straight from the oven underscores their commitment to a superior product. This focus on quality and variety firmly establishes The Cookie Outlet as a go-to for cookie enthusiasts across Long Island.

The Cookie Outlet is conveniently located at 500 W John St, Hicksville, NY 11801, USA. This address places it in a well-established commercial area of Hicksville, a central hub on Long Island that offers excellent accessibility for residents throughout Nassau County and beyond. For New Yorkers who primarily travel by car, the location on West John Street is easily reachable from major Long Island expressways and parkways, including the Long Island Expressway (I-495) and Northern State Parkway. The area typically provides ample parking, which is a significant convenience for customers making larger purchases or simply stopping by for a quick treat, alleviating the common urban stress of finding a parking spot.

For those relying on public transportation, Hicksville is a major transit point. The Hicksville LIRR (Long Island Rail Road) station is a significant hub, connecting commuters from various parts of Long Island and New York City. While The Cookie Outlet might require a short walk or a brief bus ride from the LIRR station, the overall connectivity of Hicksville makes it accessible. The business's operational hours, typically Monday to Friday from 9:00 AM to 5:00 PM and Saturday from 11:00 AM to 5:00 PM, also cater to both weekday errands and weekend indulgence. This blend of convenient road access and public transit options ensures that The Cookie Outlet is a practical and easy destination for Long Island residents seeking quality baked goods.

Services Offered:

  • Extensive Cookie Selection: Offers "over 100 cookies," including classic American favorites, Italian cookies (e.g., Anisette Biscotti, Rainbow Cookies, Chocolate Sprinkled Fingers), European varieties (e.g., Vanilla Vienna Roll, Chocolate Florentine), and gourmet options.
  • Freshly Baked Cookies: Specializes in cookies baked fresh to order, often served warm out of the oven, including "thin cookies" like chocolate chip, double chocolate, and snickerdoodle.
  • Cookie Platters & Gift Baskets: Provides pre-arranged and customizable cookie platters and gift options for various occasions, including holiday-themed platters (Patriotic, Christmas, Chanukah, Easter, etc.) and corporate gifts.
  • Sugar-Free Cookies: Offers options for specific dietary needs, including sugar-free cookies.
  • Corporate Gifting Programs: Specializes in providing corporate cookie gifts and platters.
  • Candy, Nuts & Snacks: Beyond cookies, they offer a selection of candy, nuts, dried fruits, and other snacks.
  • Wholesale & Distribution: Functions as a producer and distributor of cookies and bakery products for other bakeries, caterers, and supermarkets.
  • Online Ordering and Shipping: Offers free shipping on orders over $125, allowing for convenient nationwide delivery.
  • Local Pickup: Customers can pick up their orders directly from the Hicksville location.
  • Holiday and Seasonal Specialties: Features specific cookie assortments and platters tailored for various holidays and seasons.

Features / Highlights:

  • Vast Selection: Boasts one of the largest assortments of gourmet cookies, with "over 100" varieties available.
  • Freshness & Quality: Emphasizes freshly baked cookies made from scratch, ensuring superior taste and texture.
  • Highly Praised Thin Cookies: Reviewers specifically highlight their "thin cookies" as "incredible" and "perfect."
  • Exceptional Customer Service: Despite an isolated negative review, multiple testimonials praise staff like "Albert" for being "amazing," "helpful," and ensuring orders are completed perfectly.
  • "Cookie Outlet" Pricing: Offers "top quality gourmet treats at competitive outlet pricing," providing excellent value.
  • Versatility for Occasions: Ideal for both everyday indulgence and special events, with extensive platter and gifting options.
  • Established History: Founded in 1987, indicating a long-standing commitment to quality and a deep understanding of the cookie business.
  • Online Accessibility: A comprehensive website allows for easy Browse, ordering, and delivery.
  • Positive Aroma: The interior is described as smelling of "delicious freshly baked cookies," enhancing the customer experience.

Contact Information:

Address: 500 W John St, Hicksville, NY 11801, USA

Phone: (516) 937-0756

The Cookie Outlet in Hicksville is an exceptional choice for locals in the New York region, especially those on Long Island, for several compelling reasons. Firstly, its unparalleled selection of over 100 cookie varieties ensures that every palate can find its perfect match, from classic chocolate chip to authentic Italian and European specialties. This vast array makes it a go-to for everyday treats, last-minute cravings, and elaborate party planning.

Secondly, the commitment to freshness and quality is evident in their practice of baking cookies to order, often serving them warm. This dedication to a superior product, coupled with competitive "outlet pricing," provides immense value that is highly appreciated by New Yorkers. The consistent praise for their "amazing" and "helpful" staff, despite one reported isolated incident, underscores a general commitment to excellent customer service, making the shopping experience pleasant and efficient.

Finally, the convenient location in Hicksville with ample parking, alongside robust online ordering and shipping options, caters perfectly to the diverse needs of busy Long Islanders. Whether you're planning a corporate event, a holiday gathering, or simply craving a freshly baked cookie, The Cookie Outlet stands as a highly suitable and cherished local business, ready to deliver deliciousness right to your door or hand.

VISIT FEATURES

Services and accessibility

These attributes come from the directory record and should be confirmed when essential.

Service options

  • Delivery
  • In-store pick-up
  • In-store shopping

Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Planning

  • Quick visit

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards
PHOTOS

See the bakery

VISITOR FEEDBACK

Reviews and recurring themes

Read individual comments as personal experiences, not verified guarantees.

prices 6rainbow cookies 5candy 2
★ 1.0

I took a walk over from the pool next-door got a couple of Italian ices with my son. I was disappointed it was expensive and had an artificial taste. And when I told the owner, he got nasty with me

May 21 · MrGto2004
★ 5.0

Albert and everyone here are amazing! They helped me complete my order even though I was dropping the ball and made sure everyone I cared about got some amazing cookies this year!

Dec 23 · Naldoven Seizeme
★ 5.0

Absolutely love this little gem of a shop!! Not only do I buy for myself, but send gifts as well. My oldest moved to NC w/ her family & for some reason they don't make rainbow cookies like they do here. Sent her family a 3lb box for Christmas. The packaging was amazing as there was not 1 broken cookie when they arrived! I won't mention their name, but her father recently went down & brought some from this well known bakery in Levittown & my daughter said they were horrible!! Thank you for making my grandsons bellies happy!!

Dec 23 · Deborah Gula
★ 1.0

Placed an order on the too good to go app and was excited to get cookies or some kind of baked goods. When I picked up I got 6 containers (48 pieces) of the school safe brand brownie bars. So disappointed.

Aug 24 · Kaitlyn Wilson
★ 5.0

I recently started ordering from The Cookie Outlet. Although I have never tasted their products, the first review from one of my recipients was quite favorable. Additionally, they ship very quickly and their Customer Service has been prompt, efficient, friendly (Diane, I think her name was) and overall, outstanding. They really work for your business and to keep the customer happy - an ethic that has too often become a lost art, unfortunately. Great job, Cookie Outlet!

Dec 22 · Candy
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About this listing

This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.

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