Bruegger's Bagels Introduce
Introduction / Overview
For those in the Central Ohio area, particularly near the Ohio State University campus, Bruegger's Bagels at 1630 Neil Ave in Columbus, OH, stands as a fixture in the local breakfast and lunch scene. More than just a simple quick-stop shop, Bruegger's brings a time-honored tradition to its bagel preparation, distinguishing it from mass-produced competitors. Their bagels are famously kettle-boiled before being baked in a hearth oven, a process that locks in flavor and creates the distinct, chewy crust and dense, satisfying interior that loyal customers seek.
Bruegger’s offers a comprehensive menu that extends far beyond just bagels and cream cheese. Operating as a versatile establishment, it serves as a Bagel Shop, Breakfast Restaurant, Cafe, Coffee Shop, Sandwich Shop, and even a Caterer. This diverse offering makes it an ideal spot for everything from a quick morning coffee run and a fully loaded egg sandwich to a catered lunch for the office or a study break with Wi-Fi access. The menu is packed with a wide array of choices, including gourmet signature sandwiches, various styles of freshly brewed and iced coffee, and a collection of baked goods and sides to complement any meal.
While the commitment to quality preparation is a core promise, potential patrons should be aware that, as with any popular establishment, customer experiences can sometimes vary. Recent customer feedback has pointed to occasional issues with order accuracy and food freshness, such as receiving substituted items without notice or encountering product quality concerns. The company's customer service response to these specific issues has sometimes been described as automated or lacking a personal resolution. This highlights the importance of checking your order at the counter for accuracy, especially during busy times, to ensure you receive the quality and exact items expected.
Location and Accessibility
The Bruegger's Bagels location is strategically positioned at 1630 Neil Ave, Columbus, OH 43201, USA. This address places it directly in the vibrant energy of the University District, making it exceptionally convenient for Ohio State students, faculty, and nearby residents. Its central location also makes it an easy stop for commuters traveling through the area.
Accessibility is a clear priority at this location, ensuring a comfortable experience for all patrons in the Columbus community. The shop provides a wheelchair accessible entrance and a wheelchair accessible parking lot. For dine-in customers, a wheelchair accessible restroom is also available. Furthermore, the property features a free parking lot, a highly valuable amenity in this often-congested university area, eliminating the hassle of finding street parking. Customers planning a quick visit will appreciate the available free Wi-Fi and dedicated restrooms, rounding out the amenities that support both fast stops and casual dining.
Services Offered
Bruegger's Bagels provides a comprehensive suite of services and dining options to serve the diverse needs of the Central Ohio market:
- Variety of Dining Options: Dine-in, Takeout, Delivery, and In-store pickup are all available, allowing customers to choose the service that best fits their schedule.
- Catering Services: The shop operates as a Caterer, offering large orders like the Brunch Box, Baker’s Dozen, and tubs of cream cheese, perfect for office meetings, campus events, or weekend gatherings.
- Breakfast and Lunch Service: They offer Breakfast dining options, specializing in a wide range of Egg Sandwiches served all day, alongside Signature Lunch Sandwiches like the Smoked Salmon and Hot Pastrami.
- Coffee & Beverage Selection: A full Coffee Shop experience is available, featuring Fresh Brewed Coffee, Hot Tea, Iced Coffee, and specialty drinks like Classic Cold Brew and various Cream Cold Brew options (Caramel, Chocolate, Vanilla).
- Large Bagel Orders: Customers can purchase bagels in various bulk options, including the Baker’s Dozen (13 bagels) and Half Dozen (6 bagels), both with options to include tubs of cream cheese for easy preparation at home or the office.
- Mobile Payments: The store accepts multiple modern payment methods, including Credit cards, Debit cards, and convenient NFC mobile payments for quick, contactless transactions.
Features / Highlights
The appeal of Bruegger's Bagels in Columbus is built upon several key features that resonate with the local customer base:
- Authentic Bagel Preparation: The cornerstone of the shop’s reputation is the traditional method of making their bagels—they are kettle-boiled to achieve a unique, chewy texture and then hearth-baked to perfection, ensuring a superior taste compared to steamed or non-boiled bagels.
- Diverse Menu Variety: The menu goes beyond basic offerings, featuring over ten different Egg Sandwiches (e.g., Farmhouse, Pastrami, Egg & Swiss) and a robust selection of Signature Lunch Sandwiches (e.g., Western Brisket, Leonardo Da Veggie), providing options for every meal period.
- Gourmet Coffee & Cold Brew: Beyond standard drip coffee, the shop features specialty cold brews like the Caramel Cream Cold Brew and Chocolate Cream Cold Brew, making it a destination for quality coffee and tea offerings.
- Convenient Bulk & Catering Options: With options like the Baker’s Dozen & Cream Cheese and the Brunch Box, it’s an efficient solution for feeding large groups, a valuable service for a community near a major university and business hub.
- Accessibility and Amenities: The combination of a free parking lot, wheelchair accessibility, and free Wi-Fi makes it a highly convenient and inclusive spot for both quick visits and short study/work sessions.
Contact Information
For direct inquiries, placing a catering order, or confirming store hours for the 1630 Neil Ave location, please use the following contact details:
Address: 1630 Neil Ave, Columbus, OH 43201, USA
Phone: (614) 429-6042 or +1 614-429-6042
What is worth choosing
For Ohio residents, especially those in the Columbus area, Bruegger's Bagels is worth choosing primarily for its adherence to the traditional bagel-making process. In a world of fast food shortcuts, the commitment to kettle-boiling and hearth-baking delivers an authentic, high-quality bagel experience that is difficult to find elsewhere locally. This process results in a product with a distinct, satisfying texture that elevates any sandwich or simply pairs perfectly with one of their many Cream Cheese Tubs.
Beyond the excellent bagels themselves, the sheer menu variety and convenience make it a highly valuable stop. Where else can you get a quick, hearty breakfast featuring a Smokehouse Brisket Egg sandwich or a full lunch with a Smoked Salmon bagel alongside a gourmet Chocolate Cream Cold Brew? The ability to cater to different needs—from a commuter needing a fast Single Bagel to a university department ordering a Brunch Box—is a major advantage. The convenience of a free parking lot in the high-traffic University District cannot be overstated, making a quick visit genuinely quick.
While it's important to acknowledge reports regarding occasional issues with order fulfillment and customer service follow-up, the central reasons for choosing Bruegger's remain rooted in their superior product quality and extensive menu offerings. Their position as a multi-faceted bagel shop, cafe, and caterer makes them a practical, delicious choice for both daily routines and special occasions across Central Ohio. For the definitive taste of a properly made bagel in Columbus, Bruegger's on Neil Ave remains a top destination.
Bruegger's Bagels Food & drink
Coffee & Tea
- Iced Coffee $0.00
Our dark roast, brewed and chilled to perfection.
- Classic Cold Brew $0.00
Classic cold brew coffee, served over ice.
- Hot Tea $0.00
Earl grey, green, pomegranate, chamomile citrus, english breakfast.
- Caramel Cream Cold Brew $0.00
Classic cold brew coffee, swirled with caramel and cream, served over ice.
- Chocolate Cream Cold Brew $0.00
Classic cold brew coffee, swirled with chocolate sauce and cream, served over ice.
- Vanilla Cream Cold Brew $0.00
Classic cold brew coffee, swirled with vanilla and cream, served over ice.
- Fresh Brewed Coffee $0.00
Our signature house blend. A medium roast freshly brewed.
Signature Lunch Sandwiches
- Smoked Salmon $12.09
Delicious farm-raised Atlantic smoked salmon, plain cream cheese, fresh tomato, red onions, and capers on a plain bagel. ***Cold Smoked Salmon is not cooked. Consuming raw or undercooked seafood may increase your risk of foodborne illness, especially if you have certain medical conditions.
- Leonardo Da Veggie $10.09
Light herb garlic cream cheese, red peppers, swiss cheese, lettuce, tomato, and red onion on our Asiago bagel.
- Western Brisket $12.09
A NEW spin on the fan favorite Western Breakfast Sandwich. Brisket and a mix of our Fresh Green and Red Pepper Rings, Red Onion with Chipotle Mayo Sauce on a Gourmet 5 Cheese Bagel
- Hot Pastrami $10.69
Pastrami, Swiss cheese, slied red onion, diced pickles, and spice brown mustard, toasted and served up hot on an Everything Bagel.
- Herby Turkey $10.49
Roasted turkey, light herb garlic cream cheese, sun-dried tomato spread, lettuce, and red onions on a sesame bagel.
- Turkey Chipotle $11.29
Roasted turkey, peppered bacon, lettuce, tomato, and chipotle mayo on an everything bagel.
Sides & Desserts
- Twice Baked Hashbrown $2.59
Crispy shredded potatoes mixed with mozzarella, provolone, cheddar, parmesan, asiago, and romano cheese, filled with both plain and onion and chive cream cheese.
- Sea Salt Kettle Chips $2.59
A bag of classic, sea salt kettle chips.
- Blueberry Muffin $3.39
A baked-in-house muffin filled with fresh blueberries and topped with sweet streusel.
- Chocolate Chip Cookie $3.69
Our signature traditional baked-in-house chocolate chip cookie.
- New! White Chocolate Egg Sugar Cookie $4.09
A classic sugar cookie topped with chocolatey sweet icing.
- Fruity Cereal Pop $1.29
Fruity cereal rice crisps swirled together with marshmallows and served on a stick for the perfect breakfast dessert.
Egg Sandwiches
- Western $9.29
Fresh-cracked egg, bacon, cheddar cheese, chipotle sauce, and a mix of green peppers, red peppers, and red onions on an everything bagel.
- Egg & Cheese $7.88
A perfectly seasoned fresh-cracked egg with your choice of cheese on any one of our authentic New York style bagels.
- Pastrami, Egg & Swiss $9.18
Perfectly seasoned, fresh-cracked eggs plus thinly sliced pastrami, served up hot with Swiss cheese on a Pumpernickel Bagel.
- Egg, Turkey Sausage & Cheese $8.78
A perfectly seasoned fresh-cracked egg along with turkey sausage topped with your choice of cheese on any one of our authentic New York style bagels.
- Bacon, Avocado & Tomato Egg White $9.89
A thin cut Everything Bagel loaded with fresh flavor from perfectly seasoned egg-whites, black-pepper bacon, avocado, fresh tomatoes, and our signatured sun-dried tomato spread.
- Egg, Ham & Cheese $8.78
A perfectly seasoned fresh-cracked egg along with thinly sliced ham topped with your choice of cheese on any one of our authentic New York style bagels.
- Egg, Sausage & Cheese $8.78
A perfectly seasoned fresh-cracked egg along with breakfast pork sausage topped with your choice of cheese on any one of our authentic New York style bagels.
- Farmhouse $9.79
Farm-inspired and stacked with layers of flavor, the new farmhouse egg sandwich, made with two fresh-cracked eggs, slices of savory peppered bacon, ham, cheddar cheese, and country pepper cream cheese on a toasted cheesy hash brown bagel provides a hearty start to the day.
- Smokehouse Brisket Egg $10.19
Fresh-Cracked Egg, Smoky Brisket topped with Cheddar Cheese, and extra heat added with Jalapeno Cream Cheese on a Plain Bagel.
- Egg, Peppered Bacon & Cheese $8.78
A perfectly seasoned fresh-cracked egg topped with peppered bacon and with your choice of cheese on any one of our authentic New York style bagels.
- NEW! Double-Stack $10.79
Cage-free eggs with peppered bacon, American cheese and chipotle mayo on a fresh-baked Cheesy Hash Brown Gourmet Bagel.
- Sriracha Honey Sunrise $9.19
Seasoned fresh-cracked egg, peppered bacon, cheddar cheese, and delicious sriracha honey cream cheese on a toasted everything bagel. The sweet heat and creaminess of the cream cheese blends all these flavors together to create a flavor explosion for your taste buds.
- Vermonter $9.79
Cage-free eggs with pork sausage, bacon, cheddar cheese, Honey Walnut Cream Cheese, and sweet syrup on a fresh-baked Maple French Toast Gourmet Bagel. If selected bagel is not available, sandwich will be made on a Plain Bagel.
Juices & More
- Bottled Coke ® $4.39
Arizona locations may substitute Pepsi
- Bottled Monster Energy® $4.19
16oz
- Bottled Diet Coke ® $4.39
Arizona locations may substitute Diet Pepsi
- Bottled Water $3.79
Per person.
- Orange Juice, Small $6.09
Free Pour Orange Juice.
- Bottled Vitamin Water XXX $4.19
16.9oz
- Bottled OJ $4.49
Fresh-Baked Bagels
- Single Bagel With Cream Cheese $3.48
Authentic NY style kettle-boiled bagel baked fresh all day with any delicious cream cheese flavor or spread.
- Baker’s Dozen & Cream Cheese- Build Your Own $26.76
13 kettle-boiled bagels of your choosing and two tubs of cream cheese. Please select up to 4 bagel flavors. We bake our bagels fresh daily. If any selected flavors are not available, a team member will assist you on a replacement.
- Baker’s Dozen- Build Your Own $20.96
13 kettle-boiled bagels of your choosing. Please select up to 4 bagel flavors. We bake our bagels fresh daily. If any selected flavors are not available, a team member will assist you on a replacement.
- Brunch Box $51.99
Brunch for the whole family. Includes 6 New York style bagels (2 Plain, 1 Sesame, 1 Asiago Parmesan, 1 Blueberry, and 1 Cinnamon Raisin), 1 tub of Plain Cream Cheese, 1 Farmhouse Egg Sandwich, 2 Bacon & Cheddar Egg Sandwiches, 4 Twice Baked Hashbrowns, and 4 Blueberry Muffins.
- Cream Cheese Tubs $6.29
Our signature, made-in-Vermont, thick, direct-set cream cheese.
- Half Dozen- Build Your Own $12.97
6 kettle-boiled bagels of your choosing. Please select up to 3 bagel flavors. We bake our bagels fresh daily. If any selected flavors are not available, a team member will assist you on a replacement.
- Fresh & Ready Baker’s Dozen & Cream Cheese $23.99
13 of our most popular kettle-boiled bagels (3 Plain, 3 Blueberry, 2 Sesame, 2 Cinnamon Raisin, 2 Asiago Parmesan and 1 Whole Wheat) with your choice of 2 tubs of cream cheese. If any of the pre-selected flavors are not available, a team member will assist you on a replacement.
- Fresh & Ready Baker’s Dozen $17.99
13 of our most popular kettle-boiled bagels (3 Plain, 3 Blueberry, 2 Sesame, 2 Cinnamon Raisin, 2 Asiago Parmesan and 1 Whole Wheat). If any of the pre-selected flavors are not available, a team member will assist you on a replacement.
- Bagels (3) $7.09
Three authentic NY style kettle-boiled bagels of your choice.
- Half Dozen & Cream Cheese- Build Your Own $16.87
6 kettle-boiled bagels and one tub of cream cheese of your choosing. Please select up to 3 bagel flavors. We bake our bagels fresh daily. If any selected flavors are not available, a team member will assist you on a replacement.
- Single Bagel Without Cream Cheese $3.48
Authentic NY style kettle-boiled bagel baked fresh all day.
Bruegger's Bagels Details
Service options
- Delivery
- In-store pickup
- In-store shopping
- Takeout
- Dine-in
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Offerings
- Coffee
Dining options
- Breakfast
Amenities
- Restroom
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking lot
Bruegger's Bagels Photos










Bruegger's Bagels Location
Bruegger's Bagels
1630 Neil Ave, Columbus, OH 43201, USA
Bruegger's Bagels Reviews
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★ 5★ 4★ 3★ 2★ 1It is my first time trying this eatery, yeah, it is a recommendation from my friend. But I am really frustrated now.I ordered the Gourmet Cheesy Hash Brown, but it is sold out. I can understand that the hash browns were sold out, and it would have been fine if you had replaced them with another bagel. But what really upset me is that no one discussed this with me. Instead, I was just handed a bagel I didn’t recognize—when I went to pick up my order, the staff only checked my order number and gave me the food, without mentioning the change.It wasn’t until I got back to the office and was about to open the bag that I noticed some handwritten words on it. At that point, I was still hoping it might be a good bagel. But after just one bite, I found it really hard to continue eating. Now I’m left feeling very hungry and very disappointed.
September 25 · Danni LI (Danny)I placed my first order here and received two bagels that were so hard I couldn't bite through them. I had to throw away the food and contacted Bruegger's for a refund through their website.Their response was disappointing - they insisted their bagels are "prepared fresh each day" and that they "do not utilize any stale bagels," while simultaneously forwarding my complaint to the regional manager. This felt dismissive rather than helpful.When I followed up pointing out the contradiction in their response, I only received automated replies. No refund was offered, and no real resolution was provided. Based on this experience, I wouldn't recommend this company's customer service team if you're expecting responsiveness and solutions when issues arise. The lack of accountability for product quality and dismissive customer service approach left much to be desired.
July 31 · AJA great breakfast bagel place near Thompson library. Really love the berry cream and freshly baked bagels. Their bagels tasted phenomenal even only with vegetables and creams without proteins.
July 19 · Vincent LamIf I could give this location a zero or negative 10 stars I would have. This store is by far the most incompetent of the 3 in the Columbus OH area. I try to avoid using this store but unfortunately it is the closest to my office for door dash. Whenever I order from them, the online door dash options are always pre-set to "not accepting special requests" a button I know for a fact that the store can select. This means that I have to physically call in to request my special order. I always get the same thing: zesty egg white on plain not cut skinny + egg white turkey sausage cheddar cheese on a plain bagel with red pepper and siracha sauce (NOT THE CREAM CHEESE SIRACHA HONEY). I say this because this store somehow doesn't understand the difference. I call them to specifically tell them this is what I want and they always say yes we will take care of it only for the order to arrive (late mind you but that is the door dash driver's fault) incorrect EVERY SINGLE TIME. These photos are from the order I just got today - does that look like egg white to you? & it is covered in the siracha honey cream cheese with no cheddar cheese to be found. What's worse, the $2 refund from door dash barely covers the difference from the price of the sandwich in the store vs. the price from its doordash. Someone needs fired for continuously messing up this order. I rarely have to order via door dash usually due to snow. Never again.
January 19 · Super MexI ordered a DoorDash and it would not let me add a side of bacon to my maple French toast bagel. I called in and spoke with Kaitlyn and she said she would add it to the order with no issues. I truly love their bagels and the customer service is excellent!
April 05 · Erin Ritter
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