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Heavenly Delights BakeryBakery Near MeVirginiaHenrico CountyRichmondBakery in Gaskins RoadKroger Bakery
Kroger Bakery ico

Kroger Bakery

Bakery, Bagel shop ★3.0·$$

1356 Gaskins Rd, Richmond, VA 23238, USA

3.0
We approached the bakery at 8:45 to ask for some of their premade desserts. A man was unpacking boxes not twenty feet from us. We waited patiently before I decided to multitask and get our other groceries while my husband waited. A few minutes later my husband found me but had no desserts. We contemplate other grocery options for a while, before I told him that I'd get the desserts. I approached the bakery alone with a smile on my face. The employee turned around to face me in the process of moving a box. Our eyes connected. I opened my mouth, ready to speak, and then was taken aback as he simply turned around and went back to his task. I figured he wanted to finish the box before coming to me. But then he grabbed another box. Then another. Then another.I went to customer service and asked to speak with a manager. The young lady called over a supervisor, who seemed really sweet. I explained to both the supervisor and the young lady that my husband and I had just been ignored by the employee at the bakery, and I wanted them to be aware of it in case it was a protocol violation. I acknowledged the time and that I didn't know whether they were short staffed, but at the end of the day we were waiting patiently for items we never received, nor were we told that they were closed.I don't know what I expected, but the reaction I got was dismissive. The supervisor and the customer service lady just told me that the bakery employed a lot of socially awkward people, and I'd be better off talking to a manager. Okay, well I'd like to speak to them. But they told me the manager "might" be in the store in the morning. And there was no apology, no expression of "Oh I'll go get your items for you ma'am," nothing. I don't know what I expected, but a chuckle and a dismissive reference to a hypothetical manager was not my expectation.I gave up with them at that point. I intend to call tomorrow and express this to the "manager." Hopefully they'll be able to take some action. In the meantime, I will not be buying from this bakery until I know the issue has been addressed. - Ashley Taylor
Kroger Bakery Overview Intro Detail Photos Location Reviews

Kroger Bakery Introduce

For residents in the **West End of Richmond, Virginia**, the **Kroger Bakery** located at the Gayton Crossing store is a highly convenient and comprehensive resource for all their fresh-baked needs. Unlike small, specialized, or boutique operations, this location offers the wide variety and accessibility expected from a major grocery store bakery, providing everything from daily essentials like bread and rolls to celebratory items such as custom cakes and party platters. The bakery is integrated into the larger Kroger store, meaning it serves as a central point for shopping, making it ideal for a quick visit where you can pick up a birthday cake alongside your week's groceries.

The **Kroger Bakery** at this **Richmond** location provides a truly vast array of baked goods, fitting multiple categories from a casual **bagel shop** or **donut shop** stop in the morning to a full-service **cake shop** for a major event. They cater to a broad spectrum of consumer needs with items that are ready-made and on display, as well as customizable options that can be ordered ahead. This dual focus ensures that whether you’re looking for a quick, tasty treat or a meticulously designed custom cake, the resources are available right here in the **23238** zip code.

However, it is important for **local Virginia customers** to set realistic expectations regarding the operational rhythm and customer service, as is common with large-scale, high-volume grocery operations. While the product quality is reliably good for the price point, some customer feedback indicates occasional challenges with staff availability and responsiveness, particularly during non-peak or closing times. Shoppers should be prepared for the realities of a busy supermarket environment, prioritizing clear communication or utilizing the convenient online ordering system for custom items to ensure a smooth experience.


Location and Accessibility

The **Kroger Bakery** is located within the **Gayton Crossing** Kroger store, a well-known and central shopping destination for the **Richmond West End** community:

Address: **1356 Gaskins Rd, Richmond, VA 23238, USA**

Located on **Gaskins Road**, the store is easy to access for drivers in the **23238** area and is designed with comprehensive amenities and accessibility features to serve all members of the **Virginia** community. This location is designed for maximum convenience and ease of shopping:

  • Wheelchair Accessible Entrance: Ensures smooth entry for all customers.
  • Wheelchair Accessible Parking Lot: Dedicated spaces are available close to the entrance for convenience.
  • Wheelchair Accessible Restroom: The store’s full amenities include an easily accessible restroom.
  • Planning for Quick Visit: The integrated grocery store model is structured to allow customers to easily manage a quick visit, picking up bakery items while simultaneously completing other shopping tasks.

The location’s integration within the grocery store makes it an extremely accessible choice for both planned custom orders and impulse pastry purchases.


Services Offered

The **Kroger Bakery** at this **Richmond** location provides a wide variety of services typical of a modern, full-service grocery store bakery:

  • In-Store Pickup: Easily collect custom cake orders or online grocery orders, including all baked goods, right at the store.
  • Delivery: Customers in the surrounding **Virginia** area can arrange for delivery of their baked goods, often alongside a full grocery order.
  • Onsite Services: The staff provides basic decorating and personalization for cakes and cupcakes within the store.
  • Takeout: All items on display—including fresh **donuts, pies, cookies, and rolls**—are available for immediate purchase and takeout.
  • Custom Cake Ordering: The bakery facilitates online or in-person ordering for custom-designed **birthday cakes, wedding cakes, and special occasion cakes**.
  • Fresh Coffee: Customers can enjoy a cup of coffee, making the bakery an easy stop for a quick, traditional breakfast or mid-day treat.

Features and Highlights

The bakery’s main appeal lies in its extensive selection and convenience, serving a wide base of **Virginia** customers:

  • Comprehensive Product Assortment: The bakery functions as a multi-specialty outlet, offering **cakes, cupcakes, pies, fresh breads, artisan breads, dinner rolls, bagels, and donuts** all under one roof, providing a one-stop-shop for dessert and bread needs.
  • Custom Cake Capabilities: Despite being a large grocery chain, the bakery specializes in **custom cakes** that can be easily ordered online or in-store, bringing a personalized touch to celebrations across the **Richmond** area.
  • Convenience and Accessibility: The integration into a large **Kroger grocery store** means excellent accessibility (parking, restrooms, entrance) and the efficiency of combining bakery trips with routine grocery shopping, appealing to busy families in **Henrico County**.
  • Flexible Payment Options: Offering modern payment methods, including **Credit Cards, Debit Cards, and NFC Mobile Payments**, ensures a quick and hassle-free transaction experience.
  • Everyday Value: The bakery is known for providing a wide array of baked goods at prices and with coupons often more accessible than those of independent specialty bakeries, providing great value for the local consumer.

Contact Information

Customers in the **Richmond, VA** area seeking information on custom orders, stock availability, or store hours for the **Gayton Crossing Kroger** store can use the following details:

Address: Kroger Bakery, 1356 Gaskins Rd, Richmond, VA 23238, USA

Phone: **(804) 740-1718**

Mobile Phone: **+1 804-740-1718**


What is Worth Choosing: Convenience and Selection

For **Virginia** residents, the **Kroger Bakery** at the **Gayton Crossing** location is worth choosing primarily for its unparalleled **convenience and comprehensive selection**. No other single-source bakery in the **23238** area is likely to offer fresh **bagels**, customized **birthday cakes**, and a full selection of **artisan breads** all in one accessible location. This is the ideal solution for the busy shopper who values time and efficiency.

While an isolated negative review mentions specific instances of service challenges—indicating that customers may occasionally need to be persistent or seek management—other feedback highlights the **"Great selection and friendly staff"** and **"Tasty treats."** The vast majority of everyday transactions at this high-volume location are quick and satisfactory. The ability to order **custom cakes online** for quick pickup or to utilize the **Delivery** service for a full range of baked goods makes it a highly practical choice for everyday life and routine celebrations in **Richmond**. If you need reliability, variety, and the ease of a one-stop-shop for your bread, pastries, and party desserts, the **Kroger Bakery** on **Gaskins Road** is a staple for the local **Virginia** community.

Kroger Bakery Details

  • Service options

  • Delivery
  • In-store pickup
  • Onsite services
  • Takeout
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Offerings

  • Coffee
  • Amenities

  • Restroom
  • Planning

  • Quick visit
  • Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Kroger Bakery Photos

Kroger Bakery Picture 1Kroger Bakery Picture 2Kroger Bakery Picture 3

Kroger Bakery Location

Kroger Bakery

1356 Gaskins Rd, Richmond, VA 23238, USA

Kroger Bakery Reviews

An average rating of ★3.7 from 3 user reviews.★ 5★ 4★ 3★ 2★ 1

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