Sugar & Storm Introduce
## Introduction / Overview: Charlotte's Custom Cake and Dessert Specialist
For residents of **North Carolina** looking for a truly customized and high-quality centerpiece for any celebration, look no further than **Sugar & Storm**. Situated in the vibrant South End of **Charlotte, NC**, this bakery has rapidly established itself as a premier destination for bespoke cakes and specialty desserts. Unlike a traditional storefront bakery, Sugar & Storm operates as a custom-order specialist, dedicated to crafting edible works of art that perfectly match a client's vision and theme. The business proudly **Identifies as women-owned** and a **Small business**, bringing a personal touch and immense creativity to every order.
The core focus of Sugar & Storm is not on grab-and-go items, but on **custom celebration cakes**, **wedding cakes**, and a meticulously curated menu of accompanying mini-treats like cupcakes and brownies. The attention to detail and commitment to flavor are evident in customer feedback, which frequently highlights their ability to match complex inspiration photos and deliver rich, delicious results, such as the praised combination of **coconut flakes everywhere** and **strawberries in the filling** of a delicious custom cake.
Their reputation is backed by critical acclaim, including being named the **WINNER OF CHARLOTTE'S BEST CUPCAKES 2024** by *Charlotte Magazine* and receiving the title of **CHARLOTTE'S BEST COOKIES 2025** from the *Charlotte Observer*—a powerful endorsement for any local business. This high level of quality is sustained by their policy of baking in small batches, guaranteeing the freshest and most delicious product for your special occasion. To maintain this standard of excellence, ordering from Sugar & Storm requires advance planning and an **Appointment required** process.
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## Location and Accessibility in South End, Charlotte
Sugar & Storm is ideally located within one of Charlotte's most active and easily accessible neighborhoods. This strategic position makes it convenient for customers throughout the **North Carolina** region to pick up their custom orders.
The bakery's address is **2822 South Blvd, Charlotte, NC 28209, USA**. All custom orders are baked and designed inside their partner bakery, SWIRL Dessert Bar, at this South Boulevard location, where all pre-scheduled pickups take place. Key location features designed for customer convenience include:
- **Parking:** Customers benefit from easily accessible **Free parking garage** facilities, a welcome convenience in the busy South End area.
- **Physical Accessibility:** The location ensures inclusivity with a **Wheelchair accessible parking lot** available for patrons with mobility needs.
- **Seamless Pickup:** The entire operation is streamlined for a simple **In-store pickup** process at a pre-arranged time, respecting the 'appointment required' structure of the business.
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## Services Offered (Custom Order Focus)
As a specialist custom dessert studio, Sugar & Storm’s services revolve entirely around advanced order creation and personalized attention:
- **Custom Order Consultation:** All custom orders begin with a detailed consultation, often through an online 'Contact Me' form, to discuss the client's specific design, theme, flavor, and guest count requirements.
- **Bespoke Celebration Cakes:** Their primary service involves creating unique, elaborate cakes for birthdays, anniversaries, and other special events, often matching inspiration photos provided by the client (with the understanding that all cakes are custom and no two will be exactly the same).
- **Wedding Cake Expertise:** They offer specialized services for wedding clients, including a tasting box option and phone or Zoom consultations to finalize details, with booking required months in advance.
- **Mini Treat & Dessert Bar Options:** For clients needing a full dessert spread, they offer custom-decorated **Cupcakes** (starting at $60+/dozen), **Mini Cupcakes** ($40+/dozen), **Classy Cake Parfait Cups** ($60+/dozen), **Mini Cookies** ($40/dozen), and more.
- **Delivery Service:** They offer delivery for an additional fee, calculated based on the distance from the bakery location.
- **Advanced Notice Requirement:** A minimum of **72 hours' notice** is required for all custom celebration cake orders, with full payment required in advance to confirm the order.
- **Payment Acceptance:** For convenience, the business accepts **Credit cards** for all custom orders and payments.
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## Features / Highlights: Award-Winning Quality and Flavor Variety
Sugar & Storm’s highlights are rooted in their award-winning quality and their wide array of customization options, ensuring a perfect fit for any event in the **North Carolina** area:
- **Award-Winning Desserts:** They hold the prestigious title of **Charlotte's Best Cupcakes 2024** and **Charlotte's Best Cookies 2025**, demonstrating recognized excellence in their sweet offerings.
- **Extensive Cake Flavor Menu:** Customers can choose from a robust list of cake flavors including **Vanilla**, **Chocolate**, **Strawberry**, **Almond**, **Carrot***, **Churro**, **Coconut**, **Cookies n' Cream**, **Espresso**, **Funfetti**, **Lemon**, **Marble**, **Orange**, **Red Velvet**, **Salted Caramel**, and **Vanilla Chocolate Chip**.
- **Gourmet Filling Options:** Customization extends to the filling, with options like **Fresh Fruit**, **Lemon Curd**, **Strawberry Jam**, **Chocolate Ganache**, **Nutella**, **Salted Caramel Sauce**, and **Crushed Oreos**.
- **Custom Mini Dessert Selection:** Beyond cakes, they offer specialized treats like **Mini S'mores Brownies**, **Mini Lemon Bars**, and **Mini Apple Pie Bars**, all baked to order with a minimum quantity of one dozen per treat.
- **Adaptability for Dietary Needs:** While not a verified allergen-free facility, the bakery makes efforts to accommodate requests, including options for **vegan, gluten-free (GF), and vegan-gluten-free (VGF) cakes**.
- **Creative Design Execution:** A defining feature is their ability to execute complex and thematic designs, ensuring the final product is both beautiful and delicious, as noted by customers who received cakes that "turned out amazing" and "matched the inspo picture... perfectly."
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## Contact Information
As an appointment-required custom bakery, contacting Sugar & Storm is most effective through their preferred channels (e.g., website contact form for custom orders), but they provide clear communication details for the Charlotte, NC local community:
- **Address:** 2822 South Blvd, Charlotte, NC 28209, USA (Pickup Location)
- **Phone:** (980) 349-6891
- **Mobile Phone:** +1 980-349-6891
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## What is Worth Choosing Sugar & Storm
For residents of **Charlotte** and the surrounding **North Carolina** areas, **Sugar & Storm** is the definitive choice for any occasion that demands a spectacular, personalized dessert. What makes this custom bakery truly worth choosing is their unmatched blend of artistic customization and award-winning taste.
Firstly, you are choosing a **proven leader in quality**, as evidenced by the local media recognition for having the best cupcakes and cookies. This ensures that the base of your custom creation—whether it’s a tiered wedding cake or a simple dozen cupcakes—starts with a superior, delicious foundation. You aren't just paying for a beautiful design; you're paying for **fantastic flavor** and a quality product that will genuinely impress your guests. Customer testimonials consistently rate their work and **customer service as 10/10**, a rare achievement in the service industry.
Secondly, by operating as an **Appointment Required, women-owned small business**, Sugar & Storm guarantees a level of personal attention that large, walk-in bakeries simply cannot offer. This focused approach allows them to specialize in intricate and highly specific requests. They excel at fulfilling complex visions, whether that means flawlessly recreating an inspiration picture or perfectly incorporating custom flavors like **Coconut** and **Strawberry** to meet a client's exact desires. This commitment to detail ensures your cake is not just a dessert, but a personalized centerpiece crafted specifically for your event.
Finally, the convenience of the **South End location** with **free parking garage** access makes the scheduled pickup process stress-free. For your next major milestone—be it a birthday, anniversary, or wedding—choosing Sugar & Storm means trusting an acclaimed local expert to deliver a dessert that is memorable, beautifully executed, and undeniably delicious.
Sugar & Storm Details
From the business
- Identifies as women-owned
- Small business
Service options
- In-store pickup
Accessibility
- Wheelchair accessible parking lot
Planning
- Appointment required
Payments
- Credit cards
Parking
- Free parking garage
Sugar & Storm Photos










Sugar & Storm Location
Sugar & Storm
2822 South Blvd, Charlotte, NC 28209, USA
Sugar & Storm Reviews
custom cakescommunicationphotospartyunderstandingcelebration cakescream cheese frostingpinterestbridal showerresponsive
★ 5★ 4★ 3★ 2★ 1Maria made my birthday cake and it turned out amazing. Everybody loved it, and she matched the inspo picture I sent perfectly. I’ll for sure be back for more cakes.
September 24 · BrianaThis cake was fantastic just like I hoped for! I asked for coconut flakes everywhere and they delivered. It was really delicious and also had strawberries in the filling. Customer service is a 10/10
September 14 · KeniaMaria made an amazing birthday cake for my wife! She was very easy to work with and thorough in understanding my asks. Would definitely recommend her for your dessert needs!
September 17 · Noah CottonMy boyfriend and I come to Swirl Dessert Bar for ice cream dates all the time. So when I found out they also offer custom cakes through Sugar & Storm, of course I had to order one from them! I ordered a 6” heart shaped cake for our one year anniversary and Chef Maria did not disappoint! The cake was so good! Chef Maria was a dream to work with! She listened to my concerns and executed the cake exactly how I wanted! She was very understanding and kind. Also important to note, the moist chocolate cake and caramel cream cheese frosting were the perfect combination! Chef Maria also texted me after our anniversary was over and asked how everything went which made me feel valued as a customer. I highly recommend ordering a cake from this business, you will not be disappointed😊
October 28 · Morgan BelardoMaria did our wedding cake for our small intimate wedding! I needed a gluten free cake so that’s what we went with. Our family loved it, commenting that the couldn’t tell it was gluten free. The presentation was beautiful! Overall the best experience! Thanks!!
October 07 · Amy Fair
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