Auntie Anne's Introduce
Welcome to Auntie Anne's, a beloved spot for fresh, warm, and delicious soft pretzels right here in Rochester, NY. If you're looking for that perfect, comforting snack, whether it's a quick bite while shopping or a treat to share with friends and family, Auntie Anne's has been a staple for many, offering that unmistakable aroma and taste of freshly baked goodness. It's more than just a pretzel; it's an experience that brings a smile, a comforting warmth, and a moment of simple joy to your day.
For years, Auntie Anne's has perfected the art of the soft pretzel, making sure each one is "pretzel perfect" – golden brown, butter-brushed, and ready to be enjoyed. The secret lies in their commitment to baking fresh throughout the day, ensuring that every pretzel you receive is hot out of the oven. This dedication to freshness is a huge part of what makes Auntie Anne's a go-to destination for locals and visitors alike. Whether you're craving something sweet or savory, their menu offers a variety of options that cater to every taste, making it a versatile choice for any time of day.
Beyond the pretzels themselves, Auntie Anne's is known for its friendly service. Customers often rave about the helpful and kind staff who go the extra mile to ensure a positive experience. The welcoming atmosphere and the tantalizing scent that fills the air create an inviting environment that draws people in, making it a memorable stop on any outing. It’s a place where quality food meets genuine hospitality, making your visit truly enjoyable.
The location of Auntie Anne's in Rochester is incredibly convenient, making it easily accessible for anyone in the New York region looking for a quick and satisfying treat. You can find Auntie Anne's nestled within The Marketplace Mall, a prominent shopping destination in Rochester. Specifically, the address is 15 Miracle Mile Dr Store 481, Rochester, NY 14623, USA.
Being located within a bustling mall means that accessibility is generally excellent. The Marketplace Mall offers ample parking, making it easy to drive and find a spot. The mall itself is designed for pedestrian traffic, providing a comfortable and safe environment to navigate to Auntie Anne's. Public transportation options that serve the mall area also contribute to its accessibility, allowing those without personal vehicles to easily reach this pretzel haven. Its position within a well-known retail hub ensures that it's a convenient stop for shoppers, movie-goers, or anyone simply passing through the area.
Services Offered:
- Freshly Baked Soft Pretzels: The core offering, including classic Original, Cinnamon Sugar, Sweet Almond, Pepperoni, and more.
- Pretzel Nuggets: Bite-sized versions of their popular pretzels, often available in various flavors.
- Pretzel Dogs: Hot dogs wrapped in Auntie Anne's signature pretzel dough.
- Variety of Dips: A range of savory and sweet dips to complement your pretzel, such as cheese dip, sweet glaze, marinara, honey mustard, and caramel.
- Refreshing Beverages: Including their famous freshly squeezed lemonade, lemonade mixers (e.g., Blue Raspberry, Mango, Strawberry), frozen lemonade, and fountain sodas.
- Pretzel Buckets and Party Trays: Available for larger gatherings, perfect for sharing with friends, family, or colleagues.
- Catering Services: For events, meetings, or parties, offering a convenient way to bring Auntie Anne's deliciousness to your gathering.
- Online Ordering and Delivery: Options for ordering ahead for pickup or having your favorites delivered to your doorstep through various delivery platforms.
Features / Highlights:
- Hot and Handmade Pretzels: All pretzels are made from scratch and baked fresh in-store throughout the day, ensuring optimal taste and texture.
- Vegan and Vegetarian-Friendly Options: The original pretzel dough is egg-free and dairy-free, allowing for vegan options when ordered without butter.
- Signature Aroma: The distinctive, enticing smell of baking pretzels often draws customers in, creating an immediate craving.
- Customer Service Excellence: Renowned for friendly, helpful, and accommodating staff who prioritize customer satisfaction.
- Diverse Menu Selection: Beyond the classic pretzels, they offer a wide array of flavors, sizes, and accompanying dips and drinks.
- Convenient Location: Situated in a high-traffic area within The Marketplace Mall, making it easily accessible for a quick snack or meal.
- Loyalty Programs and Promotions: Auntie Anne's often offers rewards programs and limited-time promotions for loyal customers.
- Visual Appeal: Customers can often watch the pretzel-making process, from mixing to twisting and baking, which adds to the fresh experience.
Contact Information:
Address: 15 Miracle Mile Dr Store 481, Rochester, NY 14623, USA
Phone: (585) 292-6360
Mobile Phone: +1 585-292-6360
For locals in Rochester, Auntie Anne's at The Marketplace Mall is more than just a place to grab a snack; it's a convenient and comforting local gem. The consistent quality of their fresh, warm pretzels, combined with the quick and friendly service, makes it an ideal stop whether you're running errands, catching a movie, or simply looking for a pick-me-up. The enticing aroma alone is often enough to remind you that a delicious treat is just around the corner.
The reviews from fellow New Yorkers truly highlight why this Auntie Anne's location resonates with the community. The dedication of staff members like Jake and Kayla, who are praised for their kindness and willingness to bake fresh pretzels upon request, exemplifies the excellent customer service you can expect. This personalized attention elevates the experience beyond a typical fast-food stop, making customers feel valued and well-cared for. It’s this kind of service that builds loyalty and keeps people coming back.
Furthermore, the sheer appeal of a freshly baked pretzel is undeniable. As one local noted, "Follow the smell. I think the smell is illegal lol. They just make you want to get their food even if you had no plan to get it, or planned to get it later." This sentiment perfectly captures the irresistible draw of Auntie Anne's. It's a place that consistently delivers on its promise of hot, delicious treats, making it a perfect spot for a spontaneous indulgence or a planned snack break. The tip about eating them warm also underscores the freshness that is a hallmark of this bakery.
Whether you're craving a sweet cinnamon sugar pretzel, a savory original with a cheese dip, or a quick pretzel dog, Auntie Anne's offers that reliable, satisfying experience that locals appreciate. It’s an accessible, friendly, and consistently delicious option right in your neighborhood, making it a highly suitable and cherished establishment for anyone in the Rochester area looking for a taste of pretzel perfection.
Auntie Anne's Food & drink
Soft Pretzels
Every Auntie Anne's pretzel is hand-rolled and freshly baked to golden brown perfection.
- Original
Every single pretzel is an original, and freshly baked to raise the standard of snacking.
- Cinnamon Sugar
A soft pretzel hot from the oven, sprinkled with fresh cinnamon, sweet sugar, and handed right over.
- Sweet Almond
This sweet yet salty pretzel is baked fresh and topped with Auntie Anne's own toasted almond crunch.
- Sour Cream & Onion
A hint of sour cream and onion are freshly baked into a warm, soft pretzel for you to savor bite by bite.
- Roasted Garlic & Parmesan
The aroma of garlic and fresh parmesan makes this savory treat the best thing since sliced garlic bread.
- Pepperoni
Crowned with nine scrumptious slices of pepperoni and a savory three-cheese blend freshly baked into a warm, soft pretzel.
- Jalapeño
A pretzel topped with delicious jalapeño peppers, hot from the oven, is a refreshingly spicy treat.
- Raisin
A sweet snacking surprise with fresh raisins baked into warm delicious dough.
Pretzel Nuggets
Bite-sized versions of Auntie Anne's classic pretzel flavors are perfect for sharing.
- Original Pretzel Nuggets
Each pretzel nugget is freshly baked to a golden brown.
- Cinnamon Sugar Pretzel Nuggets
Small and sweet pretzel nuggets, sprinkled with simple cinnamon sugar, can satisfy even the hungriest.
Pretzel Dogs
Enjoy Auntie Anne's famous pretzel dough wrapped around a Nathan’s Famous® hot dog.
- Original Pretzel Dog
Auntie Anne's famous pretzel dough wrapped around a Nathan’s Famous® hot dog is not your average snack.
- Cheese Pretzel Dog
Auntie Anne's famous pretzel dough wrapped around a Nathan’s Famous® hot dog and topped with a simple three-cheese blend.
- Jalapeño & Cheese Pretzel Dog
A crispy three-cheese pretzel, topped with spicy jalapeño slices wrapped around a delicious Nathan’s Famous® hot dog.
- Mini Pretzel Dogs
Mini Pretzel Dogs made with Nathan’s Famous® hot dogs and Auntie Anne's famous pretzel dough pack a bite.
Pretzel Buckets
Freshly baked and golden brown, Auntie Anne's Pretzel Buckets have plenty to go around.
- Original Pretzel Nuggets Bucket
A bucket of Original Pretzel Nuggets is perfect for sharing.
- Cinnamon Sugar Pretzel Nuggets Bucket
Bite-size versions of the sweet Cinnamon Sugar Pretzel in a shareable bucket.
- Pepperoni Pretzel Nuggets Bucket
Perfect for a group, each nugget is topped with a slice of pepperoni and a sprinkle of three-cheese blend.
- Mini Pretzel Dogs Bucket
A fun shareable snack for anyone who loves Nathan’s Famous® hot dogs and Auntie Anne's famous pretzel dough.
Dips
The perfect complement to your Auntie Anne's pretzel.
- Caramel Dip
Sticky Caramel Dip will get on any pretzel’s sweet side.
- Cheese Dip
This is the cheese that’s sure to please any pretzel or pretzel dog. Simply cheesy and delicious.
- Hot Salsa Cheese Dip
Hot Salsa Cheese Dip is the perfect amount of spicy and cheesy.
- Light Cream Cheese Dip
A rich, delicious cream cheese dip to top off a sweet or salty pretzel.
- Marinara Dip
Marinara Dip is the savory, slightly sweet sauce every pretzel craves.
- Sweet Glaze Dip
A creamy sweet glaze for the freshest, warmest batch of pretzels you’ve ever tasted.
- Honey Mustard Dip
Everything goes better with Honey Mustard. But nothing goes quite as well as an Auntie Anne’s pretzel.
Drinks
Enjoy Auntie Anne's refreshing beverages.
- Original Lemonade
Auntie Anne’s very own refreshing lemonade is a sweet way to make any day feel like summer.
- Lemonade Mixers
Auntie Anne’s famous lemonade in fun, fruity flavors, such as Blue Raspberry, Cherry, Mango, and Strawberry.
- Frozen Lemonade Mixers
Enjoy the famous Lemonade Mixer flavors as a frozen treat, such as Blue Raspberry, Cherry, Mango, and Strawberry.
- Lemonade Iced Tea
Auntie Anne’s signature lemonade is mixed with freshly brewed iced tea for a refreshing twist on a classic drink.
- Iced Tea
A refreshing beverage at its best! Auntie Anne’s serves Iced Tea in sweet and unsweet options.
- Coca-Cola® Products
Auntie Anne’s proudly serves Coca-Cola® products to pair perfectly with our pretzels.
Auntie Anne's Details
Service options
- Kerbside pickup
- Delivery
- In-store pick-up
- In-store shopping
- Takeaway
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking lot
Auntie Anne's Photos










Auntie Anne's Location
Auntie Anne's
15 Miracle Mile Dr Store 481, Rochester, NY 14623, USA
Auntie Anne's Reviews
pretzelmalllemonadeovenalmondteamhot dogcinnamon
★ 5★ 4★ 3★ 2★ 1My husband and I just received amazing service @ Auntie Anne’s. The gentleman, Jake, behind the counter baked us fresh pretzels upon request (and was KIND about it!). Both Jake & Kayla were very helpful to us and others, and I feel that Jake is an amazing employee & deserves a big fat raise! 🤩 Hubby points out that Kayla & Jake work great together, excellent teammates. Thank you for the wonderful experience, it cheered us up after our not so awesome visit to Dick’s Sporting Goods… 🙃
July 20 · Mo DodgeFollow the smell. I think the smell is illegal lol. They just make you want to get their food even if you had no plan to get it, or planed to get it later. If it is just got out of the oven it is one of the best treats. Years of enjoying AA food.Tip: Not the same when getting cold. So try to eat right when you get it.
March 24 · Karen TowerAlways hot and tasty pretzels at this location with a friendly staff that provides service with a smile.
July 19 · Joshua PeterPretzel was just slightly warm. Didn't honor the august deal of buy a pretzel get a small lemonade free. Not impressed at all.
August 10 · Jessi SanchezMy daughter had me pick up a very large order as I was in the area. When I arrived a few minutes after she placed the order, the very kind, sweet, and helpful young people working, had that order, freshly baked, out to me in less than 2 minutes. They were helpful, fun and engaging and the food was absolutely fabulous. They made me hope that every Sunday when I visit Rochester, that they're working, knowing what a great experience it was!
March 15 · ZsaZsa McKenna-Green
More Bakery Near Me
Mochinut Rochester3.0 (302 reviews)544 Jefferson Rd, Rochester, NY 14623, USA
Bruegger's Bagels4.0 (391 reviews)3333 W Henrietta Rd, Rochester, NY 14623, USA
Brads Cookie Nook5.0 (7 reviews)35 Flatt Rd, Rochester, NY 14623, USA
Walmart Bakery3.0 (6 reviews)1200 Marketplace Dr, Rochester, NY 14623, USA
Newbury Park Pastries5.0 (42 reviews)205 Mushroom Blvd, Rochester, NY 14623, USA
Nothing Bundt Cakes4.0 (118 reviews)720 Jefferson Rd Suite 900, Rochester, NY 14623, USA
Golden Harvest Bakery & Cafe LLC4.0 (500 reviews)368 Jefferson Rd, Rochester, NY 14623, USA
Cheesy Eddie's4.0 (264 reviews)Regional Market, 900 Jefferson Rd Bldg 21, Rochester, NY 14623, USA
Donna Marie's Gluten Free Bakery4.0 (142 reviews)900 Jefferson Rd Suite 905, Rochester, NY 14623, USA
Jenny's Bakery4.0 (150 reviews)125 White Spruce Blvd #200, Rochester, NY 14623, USA
Costco Bakery2.0 (1 reviews)335 Westfall Rd, Rochester, NY 14620, USA
To Die For Decor-Bakery5.0 (20 reviews)99 Viscount Dr, Rochester, NY 14623, USA
Categories
Top Visited Sites
The Peach Cobbler Factory Tampa/USF4.0 (761 reviews)
Auntie Anne's5.0 (2 reviews)
502 Baking Company4.0 (198 reviews)
Safeway Bakery0.0 (0 reviews)
Bloomin' Bagels4.0 (268 reviews)
Sweet Treats Pastry Shoppe4.0 (49 reviews)Top Searches
Trending Bakery Tales Posts
How to Create the Perfect Caramel Apple Pie: Expert Tips and Flavor Secrets
How to Create a Perfect Dessert Buffet with Your Favorite Pastries
How to Make the Best Pumpkin Churros from Scratch at Home
How to Make the Perfect Homemade Cinnamon Roll Cake
How to Bake the Best Homemade Apple Crisp with Real Flavor
How to Make Perfect Chocolate Lava Cakes from Scratch 
