Cakes Candy & Flowers Introduce
## Introduction / Overview
Cakes Candy & Flowers is a local business operating as a bakery located in the heart of Elyria, Ohio. Established to serve the community's demand for baked goods and custom orders, this establishment provides key services such as delivery and takeout for residents in the area. For local users in Ohio, especially those in Lorain County and the greater Cleveland area, it is a business that offers a range of convenience features designed to accommodate busy schedules and various mobility needs, including options for a quick visit.
The core business focuses on offering various baked items, with cakes being a notable type of product frequently ordered by customers for significant events such as weddings and celebrations. As a local entity, its primary goal is to fulfill custom baking requests for the community. However, potential patrons are strongly advised to consider the detailed customer feedback provided below before placing any critical or non-traditional orders, as the available information highlights severe discrepancies between expectations and the final product.
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## Location and Accessibility
Cakes Candy & Flowers is situated in a central, accessible location within Elyria, Ohio, making it a potentially convenient stop for local customers. The physical address is 8 Chestnut St #1/2, Elyria, OH 44035, USA. This placement in a recognizable area of Elyria aids in its visibility and ease of access for residents of the 44035 zip code and surrounding communities.
Accessibility is a notable feature of the location, designed to accommodate a diverse clientele. The business offers both a **wheelchair accessible entrance** and a dedicated **wheelchair accessible parking lot**. These features indicate a commitment to making the physical premises navigable and available to all potential customers, underscoring the business's ability to serve a broad segment of the local Ohio population who may require specific accessibility considerations when visiting a physical retail location.
The ease of access and the availability of on-site parking for those with mobility challenges are important logistical considerations for anyone planning a visit to pick up an order or to discuss a custom cake request.
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## Services Offered
Cakes Candy & Flowers provides several service options aimed at accommodating customer convenience and modern transactional needs. These services are standard offerings for a contemporary local bakery:
- Delivery: The option to have orders brought directly to the customer's specified location, a crucial service for large custom orders like event cakes.
- Takeout: Allows customers to pick up their orders directly from the store, ideal for those making a quick stop or who prefer self-transport.
- Custom Baking: Primarily centered around cakes for events, though customer feedback suggests a significant caution is warranted, especially for non-traditional or detail-oriented requests.
- Payment Flexibility: Accepts a variety of modern payment methods for customer convenience.
The combination of delivery and takeout services provides flexibility, addressing the needs of customers who may not have the time or means to linger at the physical location, reinforcing the offering of a **quick visit** option for time-sensitive patrons.
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## Features / Highlights
The business highlights focus mainly on logistical convenience and payment flexibility, which are important operational aspects for any local enterprise:
- Accessibility Compliance: Features a **wheelchair accessible entrance** and **wheelchair accessible parking lot** to ensure ease of entry and parking for all customers.
- Time Efficiency: Classified for a **quick visit**, meaning the business structure is intended to facilitate swift transactions and pickups.
- Modern Payment Options: Accepts multiple forms of payment, including **Credit cards**, **Debit cards**, and **NFC mobile payments** (such as Apple Pay or Google Pay), minimizing cash-only reliance.
- Good Flavor Profile: According to a detailed customer review, the flavor of the cakes ordered was consistently **good**, suggesting the core recipe taste is satisfactory.
While logistical features like accessibility and payment are strong points, the customer feedback severely detracts from the service and product quality, which must be considered by prospective customers.
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## Contact Information
Prospective customers and those with existing orders can use the following information to contact Cakes Candy & Flowers:
Address: 8 Chestnut St #1/2, Elyria, OH 44035, USA
Phone: (440) 323-2212
Mobile Phone: +1 440-323-2212
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## What is Worth Choosing (A Critical Assessment)
The decision to choose Cakes Candy & Flowers must be weighed carefully against the available and provided customer experiences. A local bakery is typically chosen for both product quality and reliable service, yet the provided reviews offer significant warnings concerning the latter two points. What is "worth choosing" here is largely based on accepting the risks articulated by former patrons.
### Positives to Consider
The primary redeeming quality, noted in a review, is that the **flavor was consistently good** across multiple cake orders. For a customer whose sole priority is the taste of a basic cake and is not concerned with presentation, custom details, or customer service, this might be a factor. Additionally, the **convenient location, accessibility features, and modern payment options** are logistical benefits for Elyria residents.
### Critical Warnings from Public Feedback
The bulk of the customer reviews provided paint a deeply concerning picture of the business's execution and professional conduct, which prospective customers must seriously consider. Specific and severe issues repeatedly mentioned include:
- Significant Decoration Failures: Customers reported "visible mistakes" on multiple cakes and described a wedding cake as a "disaster," with one guest mistaking it for being made by a child. This suggests a major deficiency in execution, particularly for non-traditional or detailed requests.
- Lack of Professionalism and Customer Service: A primary complaint is the complete lack of apology or offer of a refund for what customers considered ruined products. This indicates a concerning level of poor business decorum and customer care.
- Poor Organization and Talent: One reviewer explicitly advised others to "stay far away," alleging the owner is "unorganized and lacks all sense of business decorum and talent," and will "ruin any event you have planned."
- Risk for Major Events: The advice is direct: "Don't risk it," especially for high-stakes events like weddings, with specific warnings directed toward Arab brides and parties, indicating a severe failure to meet the standards required for complex cultural events.
In summary, while the business provides basic logistics like delivery and accessibility, the factual evidence presented through multiple customer accounts strongly suggests that choosing Cakes Candy & Flowers, especially for custom, detailed, or event-critical orders, carries a **very high risk of disappointment, financial loss, and severe emotional stress**. Patrons are strongly advised to prioritize a business with a proven track record of professionalism, high-quality execution, and responsive customer service when planning a significant event. Based on the provided data, this business appears to be suitable only for the most basic, non-critical baked goods where presentation and service are not concerns.
Cakes Candy & Flowers Details
Service options
- Delivery
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Cakes Candy & Flowers Photos




Cakes Candy & Flowers Location
Cakes Candy & Flowers
8 Chestnut St #1/2, Elyria, OH 44035, USA
Cakes Candy & Flowers Reviews
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★ 5★ 4★ 3★ 2★ 1This place did a good job on the decoration 1out of 4 cakes orders.Though the flavor was good every time, visible mistakes were found on 3 out of four cakes and the fourth cake, a wedding cake, was a disaster. We were going for a rustic cake and the cake was so poorly decorated that a guest thought it was made by a child. There was no apology and no refund. Very disappointing customer service. This place is not good at non-traditional requests and not good with details on the cake. Note the S on shower cake is doubled due to mistake and a divet next to it. This two layer cake IS their version of a wedding cake, showing foil at the bottom and the provide wood unevenly cut, making the uneven cake look worse. Full sheet cake is scored on top as if needing direction to cut, when we wanted it to look like a tree, not squares, too. No apology, no refund, and the cutting cake was not even on top. So sorry we used them, though the first wedding cake we bought, more traditional, was fine. Don't risk it.
July 23 · Yvonne CPlease stay far away from this place. They will ruin any event you have planned. From cake to decor, she will get nothing right and over charge you. She is unorganized and lacks all sense of business decorum and talent. If you do not want your wedding ruined especially ARAB BRIDES AND PARTIES/WEDDINGS, stay far away!!! Anyone who brings this place up to me I always advice them to RUN.
June 23 · Hanan E.If I could give them 5 negative stars I would! The customer service & unprofessionalism from Kitty the owner was beyond horrible. I placed an order the day before to have balloons & cupcakes delivered to my grandson for his 1st birthday. I was asked what time I would like them delivered I requested early in the morning. I was told I would get a call back with the total, which I didn't! The next day@ 10:00 am I called to confirm my total & the delivery. I was told that order was being prepared & will be going out shortly. I called back at 12:30pm & was told that they were waiting on a helium tank & the order would be going out in 30mins at 3:30pm I called back again & was told they were still waiting for the helium tank. I asked why wasn't I notified & the nasty reply was "they don't guarantee when the delivery will go out" it's 3:30pm & you close at 4pm when was the delivery going to get there on his 2nd birthday?? Not one time did I receive an apology. NO WORRIES!! You may not go under, but you'll NEVER GET ANOTHER $$ OUT OF Me, and this is coming from a loyal customer since 1992 that no longer lives in Elyria but still chooses to support her business...NEVER AGAIN!
July 17 · Vonya LynchIf I could give 0 stars I would. My best friend and I both have our weddings a week apart. His wedding is 3 times the size of mine but the quote he got from this place was half of the quote they gave me, with much less stuff. This place is a rip off. Do not recommend doing business with them.
August 23 · Ali RajabThis lady tried to ruin my 60th birthday. I brought her a picture of the cake I wanted in December for June and asked if she could do it. She stated that she could. I went back in February and paid for my cake in full. Come pick up day and she told me what time to come in. I waited an hour after I arrived there.. tears began to roll down my face as her young worker told me that the owner said that's the best she could do. I wish I could submit a picture with this review. She truly does not deserve one star.
May 31 · D B
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