Caroline's Cakes Introduce
Introduction / Overview
South Carolinians are proud of their rich culinary heritage, and few establishments embody that Southern grace and tradition quite like Caroline's Cakes, a nationally revered bakery with its heart right here in Spartanburg, SC. What began over four decades ago with a single, decadent seven-layer caramel cake served at a family christening has blossomed into a business celebrated across the country, even earning praise from iconic figures. The physical bakery location on Beaumont Avenue serves as both the operational hub for its extensive mail-order business and, more recently, a beautiful storefront that welcomes the local community to experience the magic firsthand.
The company’s philosophy, established by founder Caroline Ragsdale Reutter and carried on by her family, is centered on making the world a “smaller and sweeter place.” The products, from the signature layered cakes to the savory Southern specialties, are all crafted with a commitment to quality, a sense of nostalgia, and the spirit of gracious hospitality. Growing up in Lake City, South Carolina, Caroline's life revolved around entertaining and good food, a legacy that the Spartanburg bakery faithfully continues.
While the brand is famous for shipping its meticulously layered cakes—often packed in a signature red tin—to customers nationwide, the Spartanburg storefront provides a unique and valuable local touch. It's a place where you can step inside, be greeted with true Southern hospitality, and procure the renowned treats instantly, perfect for last-minute celebrations or simply satisfying a sweet craving. This local presence cements Caroline's Cakes not just as a national brand, but as a cherished part of the Upstate's community.
Location and Accessibility
Caroline's Cakes is centrally located in Spartanburg, SC, making it a convenient destination for residents across the Upstate region. The bakery's storefront and operations are situated in a well-known area, easily accessible from main thoroughfares, which is ideal for both quick pickups and leisurely visits.
The dedication to making the storefront a welcoming destination for all is evident in its accessibility features. The company has ensured that guests with varying mobility needs can comfortably visit, embodying a modern sense of Southern hospitality that leaves no one out.
The establishment's commitment to accessibility is highlighted by the following key features, ensuring a hassle-free experience for every South Carolina patron:
- Wheelchair Accessible Entrance: Providing smooth entry and exit for all guests.
- Wheelchair Accessible Parking Lot: Offering convenient and designated parking spots close to the entrance.
This focus on ease and convenience reflects the bakery's understanding of the local customer's needs, transforming a national brand's headquarters into a true community hub where every person is welcome to share in the tradition of good food and celebration.
Services Offered
The Spartanburg storefront of Caroline's Cakes offers a comprehensive range of services designed to meet the needs of their local 'cake community,' blending the convenience of retail with the quality of a gourmet bakery. For those in South Carolina, the local storefront provides options far beyond what a typical mail-order facility can offer.
- In-Store Shopping: Patrons can visit the beautiful retail space to browse a curated selection of cakes, savory items, entertaining essentials, and culinary goods.
- Takeout Service: Offering quick and convenient pickup of whole cakes, grab-and-go cake slices, and Cake Bites, perfect for immediate consumption or a swift stop on your way to an event.
- Dine-in Option: The recently expanded storefront welcomes guests to sit, stay awhile, and enjoy a slice of cake paired with coffee or wine, transforming the space into a true cake café.
- Grab-and-Go Offerings: Ready-to-enjoy cake slices, cupcakes, and savory specialties are available in the bakery case, and frozen layer cakes and seasonal flavors can be picked up for same-day thawing.
- Custom Cakes and Bulk Orders: While famous for their classic layers, the bakery also specializes in custom cakes and can accommodate large orders for catering events of any size.
- Nationwide Mail-Order Fulfillment: The Spartanburg location operates as the main facility for shipping their gourmet cakes, ensuring South Carolinians can easily send a taste of home to friends and family across the country.
- Private Parties and Events: The storefront is available for hosting private events, from book clubs to birthday parties, complete with sweet and savory selections.
- Variety of Payment Options: The store accepts major Credit Cards, Debit Cards, and NFC Mobile Payments for convenient transactions.
Features / Highlights
Caroline's Cakes has a unique set of features that have solidified its reputation as a premier bakery, both locally in Spartanburg and nationally. For South Carolina residents, these highlights represent the best of Southern baking traditions.
- The Legendary 7-Layer Caramel Cake: This best-selling cake, which started it all, features seven thin layers of tender yellow cake separated by time-intensive, melt-in-your-mouth caramel icing, a true Southern classic.
- Expanded Storefront Experience: The retail space is a destination itself, recently refurbished to serve as a community hub where guests can enjoy cake, coffee, and wine, surrounded by charming, curated culinary goods.
- More Than Just Cake: The menu has expanded beyond sweet treats to include a variety of beloved Southern Savory Specialties like Southern Cheese Biscuits, Carolina-Style BBQ, and Brunswick Stew, bringing back memories of traditional family gatherings.
- Wide Cake Flavor Portfolio: The bakery offers over thirty signature cake flavors, including Southern Chocolate, Coconut Cloud, Red Velvet, Sweet Potato Cake, and seasonal varieties like Pumpkin, along with gluten-free options.
- Cake Bites: An excellent option for sampling flavors or for party platters, these bite-sized versions of their popular cakes are a customer favorite.
- Celebrity Endorsements and National Recognition: The bakery has been lauded by major publications and tastemakers, including being famously featured by Oprah Winfrey, solidifying its place in the gourmet food landscape.
Contact Information
Connect with the Spartanburg team at Caroline's Cakes for orders, inquiries, or to learn more about the storefront offerings. As a South Carolina local, you may find the local number useful for quick communication.
Address: 925 Beaumont Ave, Spartanburg, SC 29303, USA
Toll-Free Phone: (888) 801-2253
Mobile Phone: +1 888-801-2253
What is Worth Choosing
For residents in South Carolina, Caroline's Cakes is worth choosing because it offers a perfect blend of high-quality, time-honored Southern recipes and local, accessible convenience. The value here lies in the rich history and commitment to tradition that goes into every single layer of their famous cakes. The caramel recipe, for instance, is noted as being time-intensive and crafted the same way for decades, ensuring a nostalgic taste that is both authentic and exceptional.
While the business has achieved national acclaim, the Spartanburg storefront means locals don't have to rely on shipping. You can walk in and immediately procure a centerpiece dessert for a holiday, a stunning birthday cake, or simply a quick, delicious slice to brighten your afternoon. The ability to dine in and enjoy a slice with a coffee elevates the experience from a mere transaction to a delightful local outing. Moreover, for South Carolinians hosting out-of-town guests, this bakery provides an authentic, high-end taste of the region, perfect for showcasing Southern hospitality.
It is important to note that, as with any high-volume bakery, occasional issues with product quality or shipping can occur, as highlighted by some customer reviews referencing dry cake or packing concerns. However, the company’s dedication to a superior product and the consistent rave reviews for its caramel and chocolate cakes over four decades suggest these instances are exceptions to the rule. Their customer service has been known to address such issues, maintaining their commitment to customer satisfaction. Choosing Caroline’s Cakes means investing in a slice of South Carolina history and tradition, ensuring your next celebration is adorned with a dessert that is truly legendary.
Caroline's Cakes Details
Service options
- In-store shopping
- Takeout
- Dine-in
- Delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Caroline's Cakes Photos










Caroline's Cakes Location
Caroline's Cakes
925 Beaumont Ave, Spartanburg, SC 29303, USA
Caroline's Cakes Reviews
caramel cakegiftcoconut cakeshippingthanksgivingtindry icelayer cakecaramel icingpink champagne cake
★ 5★ 4★ 3★ 2★ 1I hate that this last cake was no where near the standards that all of our previous cakes have been. I think what makes it worse is how much you are paying and then it is disappointing when your special occasion has to figure out something else. The first time I tried Caroline’s Cakes was last June. That cake and the ones ordered after that were all amazing. This time not only was the box/packing in horrible shape and almost thawed, the cake itself was so dry. And at that price point obviously the directions were followed to prepare to serve it. I have to wonder if the condition the cake arrived in had anything to do with the cake being so dry. Yes, it is HOT IN GA but not any hotter than it was this last year. It definitely makes me leery to purchase another cake especially when your paying the extra $20.00 to have it delivered fresh.
June 30 · Brandy SchleinI got a caramel cake slice and 4 cupcakes. It cost me $19. The yellow cake on the caramel slice was very dry. The caramel icing was ok. All four of the cupcakes are incredibly dry very tough to eat. They taste like they may be old. The strawberry icing on the strawberry cupcake split and they piped it on there anyway. That cupcake was disgusting and I couldn’t even attempt to try anything but the icing which was gross. The lime cupcake really had no flavor both of the white icing tasted just like whipped butter. They had no flavor to them at all. On the caramel cupcake again, the cake was very dry, and the caramel on that cupcake was grainy. This was like a 1 out of 10 for me. $19 is not bad but $19 spent on something I really couldn’t eat is terrible.
April 16 · Shannon ScottHello, I bought a Red Velet cake for my brother's birthday. I had it shipped directly to him and the process came off very easy and so satisfying. The cake arrived in perfect condition and on time. The cake was so easy to remove from the tin due to the smart way it was packed with the plastic to lift it from the tin. The best part was the cake. Everyone enjoyed the cake and said how moist it was. We shared with the waitress a couple of slices of the cake and she enjoyed it so much she took a picture of the tin in which the cake was shipped to get the name of the company. She should be a new customer as she loved this Red Velvet cake....I have also bought the 7 layer caramel and the coconut cakes. I love all of them. Every cake has been delicious!!! This is a must try cake company!!!! 🎂 😊
August 04 · Randy JohnsonDeeply sorry to have to write this review, but honesty is the best route for my fellow gluten-free friends out there. This gluten free cake we ordered was one of the hardest things we have ever tried to eat. Never have I ever sliced a portion of a cake for 3 people and end up watching them barely touch it and then having to toss 85 percent of the cake. I wanted so much to love this! Truly! I appreciate that some bakeries want to offer a gluten free option. But it can taste incredible. It really can.
July 16 · 774 ProductionsI have ordered their delicious cakes as gifts for years- always to rave reviews. Beautiful packaging, time delivery and all truly delicious. I needed help with a last minute order today and Susan was a Superstar! My bestie is extremely ill and I didn’t order in time to get her cake delivered on her birthday. Susan worked hard and made this happen and I am eternally grateful. I will continue to send your wonderful cakes and praise your outstanding customer service. Thank you so much!
August 21 · Donna Thompson
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