Cinnabon Introduce
Introduction / Overview: The Sweet Aroma of Cinnabon in Orange County
For California locals and visitors shopping at The Outlets at Orange, the unmistakable aroma of fresh-baked cinnamon and sweet frosting is an irresistible signal. Cinnabon, the world-famous bakery known for its indulgent, signature cinnamon rolls, has a well-placed location right here in Orange County at 20 City Blvd W. This location is a dedicated spot for bakery enthusiasts and anyone in need of a delicious, comforting sweet treat during a day of shopping or on the way home. It’s more than just a quick stop; it’s an experience built around the simple pleasure of an ooey-gooey, frosted cinnamon roll.
The core offering remains the iconic Classic Roll, a warm, doughy delight generously smothered in the brand’s signature cream cheese frosting. However, this Cinnabon outlet also serves as a convenient and accessible hub, providing a full range of services from quick takeout to delivery options, perfectly catering to the fast-paced, convenience-oriented lifestyle of California residents. Whether you're craving a single MiniBon or looking to grab a CinnaPack to share with the whole family, this Orange, CA location is geared for immediate, delicious gratification.
It is important for customers to be aware that while the brand promises a standardized, high-quality product, the experience at any individual franchise location can vary. Some customer feedback has noted occasional issues related to order consistency (like products being undercooked or incomplete) and service interactions. As with any local spot, customers should manage expectations and are encouraged to address any immediate concerns with the on-site staff, ensuring the bakery can strive for the “WOW service” experience the brand aims to deliver. This transparency helps both the business maintain its quality standards and the consumer make an informed choice.
Location and Accessibility
The Cinnabon bakery is situated in a high-traffic retail area of Orange, making it an extremely convenient location for shoppers and those driving through the area.
Physical Address:
The bakery is located at 20 City Blvd W Space #213, Orange, CA 92868, USA. This address places it squarely within The Outlets at Orange, ensuring easy access from major local highways and surrounding Orange County neighborhoods.
Accessibility Features:
A significant benefit for all California patrons is the commitment to universal accessibility. The location is equipped with the following features:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
These provisions ensure that the bakery is a welcoming and easily navigable spot for every member of the community.
Operating Hours (Typical Mall Hours - Subject to change):
As it is located within a major retail center, the operating hours typically align with the mall schedule, but may vary by day:
- Monday - Thursday: Generally 10:00 AM - 8:00 PM
- Friday - Saturday: Generally 10:00 AM - 9:00 PM
- Sunday: Generally 11:00 AM - 8:00 PM
It is always recommended to call ahead or check the mall's official site for any holiday or special hours before making a dedicated trip.
Services Offered
This Cinnabon location offers a comprehensive range of services designed to maximize customer convenience, whether you’re visiting for a quick snack or stocking up for a family treat.
- Delivery: For Orange County residents who prefer the convenience of home delivery, the bakery partners with various services to bring their famous rolls right to your door.
- In-store pickup: Customers can place their order ahead of time online or through a mobile app and pick it up quickly at the location, minimizing wait time.
- Takeout: The traditional, fast-service option for shoppers who want to grab a treat and enjoy it while continuing their day at the outlets.
- Catering/CinnaPacks: Services are available for bulk orders, such as the famous CinnaPacks, which allow customers to take home rolls to heat and enjoy later—perfect for parties, office meetings, or family breakfasts.
- Beverage Service: In addition to baked goods, the bakery offers a range of beverages, including Coffee, cold brews, lemonades, and blended drinks like the signature Mochalatta Chill®.
Features / Highlights
The Cinnabon location at The Outlets at Orange stands out due to a combination of its premium product offering, convenient location, and commitment to accessibility.
- World-Famous Classic Roll: The primary highlight is the iconic, freshly-baked cinnamon roll, utilizing legendary Makara® Cinnamon and topped with a decadent cream cheese frosting.
- Central Orange County Location: Situated within a major outlet mall, making it an easy-to-find destination for a reward or break during shopping.
- Dedicated Accessibility: Features a Wheelchair accessible entrance and Wheelchair accessible parking lot, ensuring a comfortable visit for all patrons.
- Quick Visit Experience: Optimized for a speedy service, aligning with the "Quick visit" planning profile, ideal for a grab-and-go experience.
- Versatile Payment Options: Accepts all modern payment methods including Credit cards, Debit cards, and NFC mobile payments, ensuring a hassle-free transaction.
- Varied Product Line: Beyond the Classic Roll, the menu features a wide variety of smaller options like BonBites™ and the popular Center of the Roll™, as well as specialty items like the Caramel PecanBon® and various seasonal or limited-time offerings.
Contact Information
For inquiries, checking current operating hours, or coordinating larger orders like CinnaPacks, you can reach out to the Orange, CA location directly.
Address: 20 City Blvd W Space #213, Orange, CA 92868, USA
Phone: (657) 348-2921 (This number is the primary contact for the location).
It is important to note that the hours of operation are generally dictated by The Outlets at Orange mall schedule, which is subject to change. For the most accurate daily closing time, especially on weekends or holidays, a quick call is highly recommended.
What is Worth Choosing
When visiting the Cinnabon at The Outlets at Orange, what’s worth choosing comes down to your craving level and how many people you plan to share with.
For a definitive Cinnabon experience, the Classic Roll is the non-negotiable choice. Its size, warmth, and abundance of signature frosting are what the brand is globally famous for, and it is the best way to get that full, rich, sweet flavor. For those seeking a slightly less intense portion, the MiniBon® provides the same great taste in a smaller serving.
If you are visiting with family or picking up a treat for a group, the CinnaPacks™ are highly recommended. These come in various counts (such as 4-count and 6-count for the Classic, or 9-count and 15-count for the MiniBon®) and are served ready to heat and eat at home, making them a perfect shareable dessert or breakfast item. They bring the bakery experience home to any California kitchen.
Also worth considering is the Center of the Roll™, which is simply the legendary, gooey middle of the cinnamon roll, arguably the best part for many aficionados, served up in a dish. Pair any of these sweet treats with one of their beverages, such as a Flavored Cold Brew or a refreshing Lemonade, for a balanced experience that cuts through the rich sweetness.
As noted in some customer feedback, vigilance regarding product quality is advisable. Customers should visually inspect their order upon receipt—especially if picking up a full-sized roll—to ensure it’s complete and properly baked, thereby guaranteeing the delicious, world-class standard Cinnabon is known for. Addressing any concerns politely and immediately with the staff is the best way to ensure satisfaction with your purchase.
Cinnabon Details
Service options
- Delivery
- In-store pickup
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Coffee
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Cinnabon Photos










Cinnabon Location
Cinnabon
20 City Blvd W Space #213, Orange, CA 92868, USA
Cinnabon Reviews
cinnamon rollscookedpretzelpaymentprice
★ 5★ 4★ 3★ 2★ 1Don't bother! Picked up a classic cinnabon to take home on my way out from shopping. Got home and this $8 cinnamon bun is missing the entire corner piece???? Don't even want to eat this, not sure if it is safe to consume is it half eaten and if not, why are they selling not a full cinnabon? Definitely wont be returning and don't recommend stay away
July 02 · MZWorst service ever! Cinnabons were raw and not cooked, and when we complained, the lady gave us attitude and left.. she didn't even bother to reply to us she was so rude. Will never have anything from them again.
July 26 · Ramzi JaberLocation is hard to find, but it's inside another store. Hate how you can't just order freshly made Cinnabons they will double charge you for a convenience fee? Like what? Why..? They make you buy day old products probably won't come here again unless this policy is changed!
May 23 · Alberto RodriguezMy cinnamon was not cooked well. It’s not delicious and I throw it out in the trash
December 10 · Huda baranboFirst and last time using this location. 5 stars for food only because we love Cinnabon. We ordered online a week early, received a confirmation email, and I showed up today to pick up. They had no record of the order. They called the manager and they informed we had not paid. I know we did, I offered to pay again just to get out of there as I was on a schedule. Even though I had the entire order itemized with pricing on my confirmation email, the girl working there couldn't get it right, I had to show her the error. Then, she tried to short me on the discount we received online because she still couldn't figure it out, tried to charge me more (I did the math in my head and called her out on it). She was incredible rude, treating me like it's my fault my payment didn't go through. Also, don't order a small chillata, the lid isn't made for the cup and it made a mess in my car. We called the bank after I left since it showed the original payment pending still. The bank informed us our payment went through, but Cinnabon still had to do something on their end to allow it to go through, so it was all their fault after all. Terrible experience from start to finish. Not Cinnabon's fault (maybe), but the address on Google maps is not where they actually are, so if you actually chose to go here, good luck finding them.
November 27 · James Ashton
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