Cinnabon Introduce
For decades, the name Cinnabon has been synonymous with a specific kind of irresistible indulgence: the warm, gooey, cinnamon-laden roll smothered in rich cream cheese frosting. In Albany, New York, residents can find this iconic bakery experience right within the bustling Colonie Center at 131 Colonie Center. Cinnabon, as a global franchise, brings its signature sweet treats to the Capital Region, offering a quick and satisfying escape for shoppers, movie-goers, or anyone simply craving that distinctive cinnamon aroma and taste. While individual experiences may vary, the core promise of Cinnabon remains a moment of pure, sweet delight.
The Cinnabon location in Colonie Center serves as a convenient spot for local New Yorkers to grab a classic cinnamon roll, a smaller bite, or a refreshing beverage. It’s a place that often evokes a sense of comfort and indulgence, perfect for a treat during a busy day or a moment to slow down and savor something sweet. Beyond the famous Classic Roll, the menu has evolved to include a variety of options, catering to different preferences and portion sizes, ensuring that there’s a Cinnabon treat for almost every craving.
---Cinnabon is strategically located within the Colonie Center mall at 131 Colonie Center, Albany, NY 12205, USA. Colonie Center is one of the Capital Region's largest and most popular shopping destinations, situated conveniently off major roadways, including Central Avenue and Wolf Road, which are easily accessible from I-87 and other routes.
Being located inside a major shopping mall means accessibility is generally excellent. There is ample parking available throughout the large mall complex, making it convenient for customers to visit, whether they are specifically going for Cinnabon or incorporating it into a larger shopping trip. Public transportation also serves Colonie Center, with various CDTA bus routes providing connections from different parts of Albany and the surrounding areas. This central and well-connected location ensures that the sweet aroma of Cinnabon is never too far for local New Yorkers looking for a treat.
---Cinnabon at Colonie Center offers a focused menu of classic and contemporary sweet treats, alongside beverages, designed for quick service and satisfying cravings. Their primary offerings include:
Classic Cinnamon Rolls: The flagship product, featuring warm dough, Makara® cinnamon, and signature cream cheese frosting. Available in the full-size Classic Roll and the slightly smaller MiniBon®.
Center of the Roll™: For those who love the gooey, soft center of the cinnamon roll, this offering provides just that, often available in Classic and Caramel PecanBon® flavors.
BonBites™: Adorably bite-sized versions of the classic cinnamon roll, perfect for a small treat or sharing. These often come in packs.
Topped Bons: Varieties of the classic roll topped with additional indulgent ingredients like caramel (Caramel Lover), pecans and caramel (Caramel PecanBon®), Ghirardelli chocolate sauce and OREO® pieces (OREO® Bon), or chocolate, caramel, and pecans (TurtleBon). Limited-time offerings might include flavors with Reese's Pieces or Peanut Butter Cups.
CinnaPacks™: Multi-packs of Classic Rolls, MiniBons®, or BonBites™ designed for heating and eating at home. These are ideal for sharing with family or bringing to gatherings.
Quick Bites: Other baked treats beyond cinnamon rolls, which may include CinnaSweeties® (bite-sized doughnut treats), Churro Sticks, and Cookie BonBites (cinnamon rolls inside chocolate chip cookies).
Frozen & Hot Beverages: A selection of drinks to complement the sweet treats. This includes Chillattas® (creamy, blended beverages), Cold Brew Frozen Coffee, Mochalatta Chill® (coffee and chocolate blend), hot coffee, hot cocoa, and various lemonades (classic, raspberry, strawberry, mango, blue raspberry).
Catering: Cinnabon offers catering services, with trays of Classic MiniBons, CinnaSweeties, Classic Rolls, and BonBites, along with beverage options, for events and gatherings.
Delivery Services: Customers can order Cinnabon treats for delivery through third-party platforms like Uber Eats, DoorDash, and Seamless, providing added convenience for those in the Capital Region.
Cinnabon at Colonie Center, despite some evolving perceptions, continues to offer several key features and highlights that draw in customers:
Iconic Cinnamon Aroma: For many, the signature scent of cinnamon and sugar radiating from a Cinnabon bakery is an immediate draw. While one review suggests it might not be as potent as in the past, the core characteristic of a warm, inviting bakery aroma often persists, acting as a powerful enticement for mall-goers.
Signature Cream Cheese Frosting: The generous, thick, and creamy cream cheese frosting is a hallmark of Cinnabon and a major highlight for many patrons. It's the distinctive element that truly completes the Cinnabon experience, providing that extra layer of sweetness and richness.
Gooey and Sweet Indulgence: Cinnabon products are known for being unapologetically sweet and gooey. They are designed as an indulgent treat, perfect for satisfying a sweet tooth. Even if the recipe has evolved, the fundamental "ooey gooey goodness" remains a key characteristic.
Exceptional Customer Service (Positive Experiences): As highlighted by a customer review, staff members like "Branica" can provide "exceptional customer service," being "friendly, welcoming, efficient, knowledgeable, and clearly passionate." This level of service significantly enhances the customer experience, making visits truly "sweet."
Convenient Mall Location: Being situated in Colonie Center offers unparalleled convenience for shoppers. It provides an easy stop for a quick snack or a pick-me-up during a day of errands or leisure.
Variety of Sizes and Flavors: Beyond the Classic Roll, the range of MiniBons, BonBites, Center of the Roll, and various "Topped Bons" allows customers to choose a treat that fits their appetite and flavor preferences, adding to the bakery's versatility.
Take-Home Options (CinnaPacks): The availability of CinnaPacks allows customers to bring the Cinnabon experience home. These ready-to-heat packs are perfect for enjoying fresh cinnamon rolls with family and friends at any time.
While some customers express nostalgia for perceived past recipes or a more potent aroma, the core products still offer a beloved sweet treat experience, often elevated by dedicated customer service.
---Ready to grab a warm cinnamon roll or learn more about catering options? Here’s how you can connect with Cinnabon at Colonie Center:
Address: 131 Colonie Center, Albany, NY 12205, USA
Phone: (518) 650-6539
You can also check their official website or third-party delivery apps for current hours, menu updates, and delivery services.
---For residents of Albany and the broader New York Capital Region, Cinnabon at Colonie Center continues to be a suitable and often cherished stop for a sweet indulgence. While perceptions of recipe changes may lead to nostalgic comparisons for some, the fundamental appeal of a warm, gooey cinnamon roll remains a powerful draw. It offers a unique and distinct treat that stands apart from typical bakery fare, perfect for satisfying a specific craving for that classic cinnamon-and-cream-cheese combination. The consistency of the brand’s core product ensures that locals know what they are getting: a decadent, sweet escape.
The convenience of its location within Colonie Center is a major advantage for local New Yorkers. Whether you're at the mall for shopping, catching a movie, or simply passing through, Cinnabon provides an easily accessible spot for a quick snack or a larger treat to share. This mall setting means ample parking and easy integration into a day's activities, making it a practical choice for a spontaneous sweet craving. Furthermore, the availability of various sizes, from the full Classic Roll to the bite-sized BonBites and take-home CinnaPacks, means there’s an option for every need, whether it’s a personal indulgence or a treat for the family.
Beyond the product itself, the potential for exceptional customer service, as exemplified by positive experiences with staff members like Branica, significantly enhances the local appeal. A friendly, welcoming, and efficient interaction can transform a simple purchase into a truly "sweet" experience, reinforcing positive perceptions of the brand within the community. In a retail environment, good service can make all the difference, and Cinnabon at Colonie Center demonstrates its capacity to deliver on this front.
Ultimately, for those in the Capital Region seeking a familiar, comforting, and undeniably sweet treat, Cinnabon at Colonie Center remains a reliable destination. It offers a moment of joyful indulgence, backed by the convenience of its mall location and the potential for great customer interactions. It’s a place where the simple pleasure of a cinnamon roll continues to be a go-to for many New Yorkers.
Cinnabon Vibe
Frozen Drinks
- Chocolate Peanut Butter Cup Chillatta® Made With REESE'S US$6.62
Chocolate, REESE’S Peanut Cups, and REESE’S PIECES. This Chillatta is sure to mesmerize your tastebuds
- Frozen Lemonade US$4.99
A refreshingly frosty spin on our lemonade. Available in Classic or Raspberry flavors.
- Chillattas® US$6.62
Creamy, blended beverages available in various signature flavors and topped with whipped cream.
- Cold Brew Frozen Coffee US$6.02
For the perfect frozen pick-me-up cool off with our premium, high-altitude Arabica cold brew frozen coffee.
Add Ons
- Side Of Pecans US$1.09
Add a side of pecans to your order for an added crunch!
- Side Of Cream Cheese Frosting US$1.09
There is no such thing as too much frosting.
- Side Of Chocolate Sauce US$1.09
- Side Of Caramel Frosting US$1.09
Featured
- Chocolate Peanut Butter Cup With REESE's Bon US$5.99
Peanut butter lovers rejoice! Topped with REESE’S Peanut Butter Cups and an extra little swirl of caramel, this bon will make you say WOW. Available in multiple Bon sizes, and Center of the Roll. Available while supplies last
- Chocolate Peanut Butter Candy Bon Made With REESE'S PIECES US$5.99
Topped Bon made with extra wow (REESE’S PIECES and chocolate sauce). Available in multiple Bon sizes, and Center of the Roll. Available while supplies last
- Chocolate Peanut Butter Cup Chillatta® Made With REESE'S US$6.62
Chocolate, REESE’S Peanut Cups, and REESE’S PIECES. This Chillatta is sure to mesmerize your tastebuds
CinnaPacks™
- Colorful Frosting CinnaPacks US$22.99
CinnaPacks topped with colorful frosting swirls. Ready to heat and eat. Heating instructions included. Listed calories are per serving.
- Quick Bites Pack US$17.99
Something for everyone! Have a taste of each of our Quick Bites baked treats with this sharable pack which includes 5 CinnaSweeties®, 4 BonBites™, 3 Cookie BonBites™, 2 Churros, and a side of frosting.
- Topped Bons CinnaPacks™ US$20.99
Tasty toppings and tempting options! Try a variety of Topped Bon flavors, available in different CinnaPack and Bon sizes. CinnaPacks are served ready to heat and eat with heating instructions included.
- BonBites™ CinnaPacks™ US$22.99
Ready to heat & eat! The classic Cinnabon flavors you love, but adorably bite-sized! Bring our irresistible BonBites™ home in a 16-count CinnaPacks™ to share the fun. Heating instructions included.
- MiniBon® CinnaPacks™ US$25.99
Ready to heat & eat! Share the love of our mini-sized Cinnabon with our MiniBon® CinnaPacks™. With your choice of 9-count and 15-count options, you’ll have enough to treat the whole family. Heating instructions included.
- Classic CinnaPacks™ US$23.99
Ready to heat & eat! Bring home the best of our bakery with the perfectly shareable Classic CinnaPacks™. With 4-count and 6-count options, you’ll have enough to treat the whole family. Heating instructions included.
Topped Bons
- TurtleBon US$5.99
Topped with drippy caramel, rich Ghirardelli chocolate sauce, and pecans, TurtleBon is a sweet and nutty treat.
- Chocolate Peanut Butter Candy Bon Made With REESE'S PIECES US$5.99
Topped Bon made with extra wow (REESE’S PIECES and chocolate sauce). Available in multiple Bon sizes, and Center of the Roll. Available while supplies last
- Caramel Lover US$5.99
Caramel frosting and caramel sauce make this bon irresistible for the serious caramel lover.
- Chocolate Peanut Butter Cup Bon Made With REESE’S US$5.99
Peanut butter lovers rejoice! Topped with REESE’S Peanut Butter Cups and an extra little swirl of caramel, this bon will make you say WOW. Available in multiple Bon sizes, and Center of the Roll. Available while supplies last
- Caramel PecanBon® US$8.42
Our Signature Classic Roll with decadent caramel and pecan topping for the perfect crunch.
- OREO® Bon US$5.99
Rich Ghirardelli chocolate sauce and OREO® pieces make for an insanely chocolatey, crunchy treat.
Quick Bites
- Cookie BonBite US$3.69
Ooey gooey cinnamon rolls INSIDE chewy chocolate chip cookies. With one bite, you’re wrapped in a warm, all-encompassing sense of sweet, sheer euphoria.
- CinnaSweeties® US$5.42
Bite-size doughnut treats rolled in our famous Cinnamon sugar, for a perfectly poppable treat.
- Center Of The Roll™ US$6.62
The ooey-gooey center of the Cinnabon universe. Available in Classic and Caramel PecanBon® flavors, this is the definition of a perfect treat.
- Churro Stick US$4.79
Our spin on the classic beloved snack, baked to perfection and topped with our world-famous Makara® Cinnamon and sugar.
Drinks
- Fountain Soda US$2.59
Some bubbles to go with your Bons.
- Flavored Cold Brew US$4.54
Take on your day with our premium, high-altitude Arabica cold brew iced coffee in-hand.
- Lemonade US$4.69
A little sweet, a little tart, and very delicious.
- Hot Cocoa US$3.99
A classic chocolatey comfort.
- Mochalatta Chill® US$6.02
A decadent combination of coffee and chocolate that will perk you right up with a cold, refreshing dose of delicious.
- Hot Coffee US$2.79
The perfect pick-me-up to pair with any of our sweet treats
Cinnamon Rolls
- BonBites™ US$6.62
The classic Cinnabon flavors you love, but in 4 adorably bite-sized bons!
- Classic Roll US$7.23
Our world-famous cinnamon roll is made with a combination of warm dough, legendary Makara cinnamon, and signature cream cheese frosting for a freshly baked, irresistible sweet treat.
- Minibon® US$5.72
Our world famous cinnamon roll, just slightly smaller.
Cinnabon Details
Service options
- Delivery
- In-store pick-up
- Takeaway
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Offerings
- Coffee
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Cinnabon Photos










Cinnabon Location
Cinnabon Reviews
mallcinnamon bunfrosting
★ 5★ 4★ 3★ 2★ 1Hey, where's the cream cheese frosting?I remember the good ol' days when a regular Cinnamon Bun from Cinnabon meant ooey gooey goodness in every bite, soft pastry-like dough that pulls apart with ease, a cinnamon tar that oozed from every crevasse, and of course the top layer of cream cheese frosting that was thick and covered the entire creation.That was 20 years ago, and because of the healthy/nutritious arcs we as a society went through, Cinnabon altered their recipe, adjust the levels, and in the end made a wholly less appealing baked good. What's the point of being bad, when it's just this sad?Clearly nostalgia is what was motivating me to buy a regular Cinnamon Bun in hopes of reliving some childhood memories, but that was a whiff.The place itself doesn't even smell the same, as I clearly recall the Cinnabons of old radiating an aura of cinnamon and sugar from at least 100 feet away. Enticing any impulsive or hungry passerby into standing in a line that was a little too long, but the wait would be worth it!Yeah, no lines here. Just sadness.Still, I won't begrudge Cinnabon that much. The cinnamon bun is still good, just, no where nears as good as it once was.
August 17 · iMacOfDeathExcellent customer service:"I stopped by the Cinnabon location at Colony Mall, Albany and was blown away by the exceptional customer service! Branica was friendly, welcoming, and made me feel like I was the only customer in the store.She went above and beyond to ensure I had an amazing experience. She answered all my questions about their menu,She was efficient, knowledgeable, and clearly passionate about providing outstanding service. My experience was truly sweet!
February 09 · NisarThe lady ripped me off. I got 2 cinnamon buns and a thing of frosting. I gave her a $20. She gave me $3 back. it does NOT cost $17 ! I should have got $6 back! Absolutely ridiculous. DONT GO HERE.
January 18 · Chelsea Bthe man running the counter couldnt be bothered to take out hus headphones in order to hear what i was ordering. extremely rude and on top of it all he gave me 2 stale buns that were hard as rocks. completely unacceptable
May 05 · scott dethorneI'm so happy this store opened up! The Cinnabons are delicious and the staff there is so nice!
January 24 · Bobby Channan
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