Cinnabon Introduce
For residents of Ohio, the scent of cinnamon and sweet, irresistible frosting is often a direct path to the bakery at Polaris Fashion Place: Cinnabon. More than just a simple bakery, Cinnabon has cultivated a global reputation built on one iconic product—the Classic Roll. Located in the heart of one of Central Ohio's busiest shopping districts, this location serves as a welcoming and indulgent stop for shoppers, families, and anyone needing a satisfying sweet fix in the Columbus metropolitan area.
The core philosophy of Cinnabon revolves around a commitment to a premium, signature ingredient: Makara® Cinnamon. This unique, potent spice blend is the secret behind the bakery's distinct aroma and flavor profile, creating a powerful, inviting experience from the moment you approach the counter. The Polaris Fashion Place store takes pride in delivering this world-famous treat, ensuring that the warm, gooey dough and waves of signature cream cheese frosting meet the high expectations of Ohio customers.
While the Classic Roll is the star, Cinnabon offers a variety of sweet baked treats and specialty beverages, positioning itself as a comprehensive dessert and coffee destination. From smaller, bite-sized options perfect for a quick indulgence to larger packs ideal for sharing at an office or family event, the bakery caters to various needs and portion preferences. It’s an ideal spot for a quick, comforting break during a long day of shopping or as a planned stop for dessert takeout.
In the context of the busy Polaris area, this Cinnabon location understands the local consumer’s need for efficiency combined with quality. The professional, friendly tone is meant to reassure customers that whether they are opting for delivery to their Columbus home or quickly picking up an order while at the mall, the service will be as warm as the baked goods. However, as noted by some local customer feedback, the experience can sometimes be inconsistent, particularly regarding the freshness of the product and certain pricing policies, which is a consideration for all prospective visitors.
Ultimately, Cinnabon at Polaris Fashion Place offers a consistently recognizable and comforting product. It’s an essential part of the Polaris retail food landscape, drawing customers in with its famous scent and providing a beloved, indulgent treat that has stood the test of time, all within a highly accessible location for the entire Central Ohio region.
Location and Accessibility
This specific Cinnabon bakery is situated in a high-traffic, easily identifiable spot within one of Columbus's major retail centers. The address is 1500 Polaris Parkway, middle 2nd floor, Columbus, OH 43240, USA. This places it directly inside the Polaris Fashion Place mall, a landmark destination for shopping and dining in Central Ohio.
Its location on the second floor, typically near the middle of the mall, ensures high visibility and convenience for shoppers navigating the retail center. Since the bakery is within the mall, access is directly tied to the mall's operating hours and logistics. For customers driving to the location, the massive parking facilities surrounding Polaris Fashion Place are available. Furthermore, the mall environment ensures that the location meets modern accessibility standards. Specifically, the Cinnabon bakery itself is accessible, featuring a wheelchair accessible entrance. Moreover, the mall offers wheelchair accessible parking lots, making the trip convenient for all members of the Ohio community.
For those planning a visit, the designation of a “Quick visit” experience means that whether you are stopping by for a single treat or picking up a larger pack, the service is designed for speed and efficiency, allowing you to easily integrate a Cinnabon stop into your day of shopping or errands.
Services Offered
The Cinnabon bakery at Polaris Fashion Place provides several key service options, focusing on convenience and accessibility for its Ohio customer base.
- Delivery: Customers across the Columbus area can order their favorite cinnamon rolls, CinnaPacks, and other treats for delivery directly to their homes or workplaces via third-party delivery partners, perfect for when the craving hits at home.
- Takeout: All menu items are available for takeout, allowing shoppers at the mall or customers just stopping by to quickly grab their order and continue with their day.
- Catering and CinnaPacks™: The bakery offers various CinnaPacks (multi-count options of Classic Rolls, MiniBons®, or BonBites™) which are ideal for catering small to medium-sized events, office breakfasts, or family treats. These packs are often sold "ready to heat and eat," providing flexibility.
- Multiple Payment Methods: To ensure a smooth transaction process for every customer, the store accepts various modern payment types, including Credit cards, Debit cards, and NFC mobile payments.
- Coffee and Beverages: Complementing the sweet baked goods, the bakery offers a range of beverages, including hot coffee, cold brew, specialty Mochalatta Chill®, and frozen options, providing a complete snack or breakfast option.
Features / Highlights
The Cinnabon experience is defined by specific features and product highlights that set it apart in the Columbus bakery scene.
- World-Famous Classic Roll: The signature item is the enormous, warm, gooey cinnamon roll made with Makara® Cinnamon and generously topped with waves of the iconic cream cheese frosting.
- Makara® Cinnamon: The use of this specific, highly aromatic, and flavorful cinnamon is central to the product’s unique and globally recognized taste profile.
- Variety of Sizes and Products: Beyond the Classic Roll, the menu features MiniBon® (a smaller version), BonBites™ (bite-sized snacks), and the Center of the Roll™ (the famously ooey-gooey center piece).
- Specialty Baked Treats: The offering expands beyond traditional rolls to include items like CinnaSweeties® (bite-size doughnut treats) and Cookie BonBite Sandwiches, which combine their signature frosting with chocolate chip cookies.
- Carvel Ice Cream and Frozen Treats: Many locations, including this one, offer a range of frozen beverages and Carvel ice cream treats, such as Chillattas® and Sundaes, providing a cold contrast to the warm baked goods.
Contact Information
For Ohio customers looking for information on menu items, catering, or general inquiries for the Cinnabon at Polaris Fashion Place, please use the following contact details:
Address: 1500 Polaris Parkway, middle 2nd floor, Columbus, OH 43240, USA
Phone: (614) 468-1223
What is Worth Choosing
Cinnabon at Polaris Fashion Place is worth choosing for Ohio residents primarily due to its unmatched expertise in the cinnamon roll category. When executed correctly, the Classic Roll is a high-quality, deeply satisfying, and highly indulgent treat that is difficult to replicate. The strength of this bakery lies in its singular focus on its famous Makara® Cinnamon and signature cream cheese frosting, a combination that has achieved a near-legendary status in comfort food. For those seeking a taste of nostalgia or a consistently rich and sweet experience, Cinnabon delivers a product that is instantly recognizable and often highly craveable.
Furthermore, the convenience for travelers and shoppers in the Central Ohio area is a major benefit. Located inside the prominent Polaris Fashion Place, it’s an easy stop during a busy day. The option for delivery also extends this convenience directly into Columbus homes, making it a simple choice for satisfying a sudden dessert craving or supplying a morning work meeting.
However, an honest review of the business must address the feedback from local patrons. Customers should be aware that product freshness and service policies have been raised as areas of inconsistency. Specifically, one review mentioned the product not tasting "super fresh," which directly impacts the core value proposition of a bakery. More strikingly, another review highlighted a significant upcharge for asking for "fresh out of the oven" rolls, suggesting an unusual and potentially off-putting pricing policy regarding product temperature and immediate availability. This may cause some patrons to question the value and customer-centricity of the service.
Therefore, Cinnabon is best chosen when the powerful craving for the unique Makara® cinnamon flavor and cream cheese frosting takes priority. Customers should set expectations for a quick-service, mall-based experience and may find the greatest satisfaction when opting for the smaller, more easily consumed items or pre-packaged CinnaPacks for parties. While the ultimate baked goods can be a comforting and delicious choice, a slightly cautious approach to product freshness and clarifying pricing beforehand is recommended for a fully positive experience.
Cinnabon Details
Service options
- Delivery
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Coffee
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Cinnabon Photos










Cinnabon Location
Cinnabon
1500 Polaris Parkway, middle 2nd floor, Columbus, OH 43240, USA
Cinnabon Reviews
cinnamon rollsmanagementmallsaturday
★ 5★ 4★ 3★ 2★ 1Service is was decent, though my Cinnabon didn’t taste super fresh. Yes, I could tell. It was like the buns were sitting there too long.
August 29 · JayWent to buy 6 cinnamon rolls as we approached the counter they were placing a sheet of fresh out of the oven half dozen rolls. We asked if we could get those instead. The male cashier said yes but it cost $20 MORE DOLLARS to buy fresh out of the oven! WHAT?????? I asked if he was joking. He was not. WOW... horrible service...
August 12 · T. O. (T.O.)Very poor service! I approached the counter waiting to be helped. I had to knock on the window to even get his attention. Finally, he proceeds to tell me he will be with me in a second then turns around to task again. Another minute or so goes by and he still tasking while I'm waiting. So I left!I work in the mall too, I get it. Work needs done but customers come first.I will be back, but not when he is working!Tuesday 11/26 2:15 pm
November 26 · Roman CockerellMy husband and I stopped by and got a regular Cinnabon and two churros to share one bite and we had to spit it out as it was not fully cooked. The churros were very try and did not taste very good.Was extremely disappointed.
December 15 · morgan shiflettMy granddaughter loved the mini cinnamon rolls. I just wanted say we appreciate Daniel for addressing some recent concerns with one of his employees when visiting last Saturday. Appreciate the great customer service!
April 09 · Lori Andrews
More Bakery Near Me
Momma Sue's5.0 (5 reviews)8413 Heath Rd, Colden, NY 14033, USA
King's Bakery4.0 (81 reviews)2800 Big Spring Rd, Blain, PA 17006, USA
Laura's Cakes And More LLC5.0 (3 reviews)249 Main St, Arcade, NY 14009, USA
King's Bakery4.0 (20 reviews)65 Pine Knob Rd, Newville, PA 17241, USA
Strickly Simple0.0 (0 reviews)124 Roxbury Rd, Newville, PA 17241, USA
Rokosha Coffee and Baking5.0 (5 reviews)29 W Main St, Angelica, NY 14709, USA
Valley Bread and Bounty4.0 (99 reviews)10 W Main St, Fillmore, NY 14735, USA
Greenpark Bakery4.0 (23 reviews)110 Green Park Rd, Elliottsburg, PA 17024, USA
Auntie Anne's2.0 (16 reviews)Milepost 219, 1 Eastbound Suite 1, Plainfield, PA 17081, USA
Bimbo Bakeries USA4.0 (77 reviews)1605 Shearer Dr, Carlisle, PA 17013, USA
Nutty's Treats & Sweets5.0 (13 reviews)1793 Austin Rd, Attica, NY 14011, USA
The Wholesome Loaf5.0 (11 reviews)800 Forbes Rd, Carlisle, PA 17013, USA
Categories
Top Visited Sites
Cinnabon2.0 (24 reviews)
Bernal Bagel & Donut4.0 (121 reviews)
Auntie Anne's3.0 (15 reviews)
Ararat Bakery4.0 (196 reviews)
Sugar Donuts4.0 (68 reviews)
Walmart Bakery2.0 (4 reviews)Top Searches
Trending Bakery Tales Posts
How to Create the Perfect Caramel Apple Pie: Expert Tips and Flavor Secrets
How to Create a Perfect Dessert Buffet with Your Favorite Pastries
How to Make the Best Pumpkin Churros from Scratch at Home
How to Make the Perfect Homemade Cinnamon Roll Cake
How to Bake the Best Homemade Apple Crisp with Real Flavor
How to Make Perfect Chocolate Lava Cakes from Scratch 
