Kroger Bakery Introduce
The Kroger Bakery, located within the expansive Kroger grocery store at 199 Graceland Blvd in Columbus, Ohio, stands as a major resource for local residents requiring immediate, convenient access to a wide assortment of baked goods. This location functions as much more than a standalone bakery; it is a full-service department within one of the region's largest grocery providers, offering everything from daily artisan breads and fresh donuts to specialty and custom-order celebration cakes.
As a critical part of the overall supermarket experience, the bakery is designed to deliver speed, variety, and accessibility to busy Ohio shoppers. It is categorized not just as a Bakery but also encompasses specific product areas, serving as a dedicated Bagel shop, Cake shop, Cupcake shop, Dessert shop, Donut shop, and Pie shop. This multi-faceted approach ensures that whether a customer needs a dozen fresh dinner rolls, a weekend treat, or a fully customized birthday cake, the Kroger Graceland Blvd location is equipped to handle the demand.
One of the core benefits of relying on a supermarket bakery like this is the inherent convenience of consolidating all shopping needs into a single trip. Customers can pick up their fresh bread and dessert items while completing their weekly grocery run, streamlining the entire process for families and individuals across Columbus. The bakery capitalizes on this convenience by offering multiple service options and flexible payment methods to match the fast-paced lifestyle of local users.
However, it is factual to note that the very nature of a high-volume, department-based operation sometimes leads to highly variable customer service experiences, particularly concerning complex, time-sensitive orders like custom cakes. While some customers report that the team "Did a good job on cake," reflecting the successful execution of a custom order, others have expressed significant frustration. One detailed account from a local user highlighted severe communication issues, extreme wait times (up to an hour for pickup), lack of on-site staff availability to resolve issues, and a critical failure in the order fulfillment process, which resulted in a cake being ready more than 24 hours late. This contrast underscores that the bakery is a powerhouse of production and convenience for standard and simple orders, but customers placing specialized, time-critical orders must be diligent in following up to ensure smooth execution, as the departmental resources may be stretched during peak times. The bakery excels at providing a Quick visit for pre-made items and simple pickups, but the complexity of large-scale custom orders requires careful management by both the customer and the store staff.
---Location and Accessibility
The Kroger Bakery is conveniently situated inside the Kroger grocery store located at 199 Graceland Blvd, Columbus, OH 43214, USA. This places it strategically within the Graceland Shopping Center area, making it an easy drive for residents of Clintonville, Worthington, and the surrounding Columbus neighborhoods.
The location is highly focused on broad consumer accessibility and convenience, essential for a major grocery retailer serving a diverse Ohio demographic. The key accessibility features include:
- Wheelchair accessible entrance: The primary store entrance, granting access to the bakery department, is designed to be easily navigable for all patrons.
- Wheelchair accessible parking lot: Ample accessible parking spaces are available throughout the large shopping center lot, ensuring convenient entry and exit.
The central location and the store's extensive hours make the bakery department accessible throughout the day for everything from morning bagels to late-evening dessert pickups.
---Services Offered
The Kroger Bakery provides flexible and diverse service options tailored for maximum customer convenience, leveraging the infrastructure of the entire grocery store.
- In-store pickup: Seamless collection of all baked goods, including pre-ordered and custom cakes, located within the grocery store.
- Delivery: Leveraging the Kroger grocery delivery service, many bakery items can be delivered directly to a customer's home in the Columbus area.
- Takeout: The standard model for purchasing fresh, ready-to-go items like donuts, cookies, and sliced bread.
- Onsite services: Includes the ability to order personalized special occasion cakes, such as those utilizing PhotoCake Edible Images for personalized designs.
- Coffee Offerings: Availability of prepared Coffee, perfect for pairing with morning donuts, bagels, or fresh pastries.
- Online Ordering: Customers can build custom cakes online, choosing flavors, icings, and personalized messages for quick pickup.
Features / Highlights
The Kroger Bakery’s highlights are rooted in its tremendous variety, convenience, and status as a single-stop solution for food and party needs.
- Extensive Product Range: The bakery's department encompasses nine distinct product categories (Bakery, Bagel shop, Cake shop, Cupcake shop, Dessert shop, Donut shop, Grocery store, Pie shop), ensuring virtually any fresh-baked need can be met.
- Specialty Cake Customization: Offers easy online customization and on-site special order options, including edible image printing for popular themes and personalized photos.
- High-Volume Freshness: Due to its integration with a high-traffic grocery store, the bakery maintains a continuous supply of freshly prepared items such as cookies, brownies, artisan breads, and donuts.
- Financial Convenience: The acceptance of Credit cards, Debit cards, and NFC mobile payments (like Kroger Pay) allows for extremely fast and secure transactions.
- Party Planning Integration: Customers can coordinate bakery orders (cakes, cookie trays) with all other party essentials—catering, party trays, party supplies, and flowers—all in the same store.
- Value and Savings: As part of the Kroger chain, the bakery products are frequently included in weekly ad specials, digital coupons, and fuel point programs, offering tangible value to budget-conscious Ohio consumers.
Contact Information
For general inquiries, order status checks, or to speak with the bakery staff at the Graceland Blvd location, please use the following contact details.
Address: 199 Graceland Blvd, Columbus, OH 43214, USA
Phone: (614) 410-1095
Mobile Phone: +1 614-410-1095
---What is Worth Choosing
The Kroger Bakery at Graceland Blvd is the optimal choice for Columbus users who prioritize extreme convenience, selection variety, and value for their baked goods. It is unmatched in its ability to serve as a one-stop location for all household and party needs, from simple daily bread to elaborate celebration cakes.
The bakery shines when customers utilize its infrastructure for routine and simple purchases. Picking up a dozen fresh donuts, a ready-made cheesecake, or a sheet cake with simple writing during a regular grocery trip is the most efficient way to use this service. The availability of online ordering and delivery services further solidifies its advantage in terms of ease of access, making it a powerful resource for busy families and event planners managing multiple logistics.
However, based on factual local user reports, customers ordering high-stakes, highly customized cakes should be prepared to be proactive. While the service for a simple cake is often successful, the complexity of a special, personalized order within a large supermarket environment sometimes introduces organizational challenges. If a custom cake order is mission-critical and non-negotiable on timing or specific detail, users should place the order well in advance and initiate follow-up calls to confirm its status, effectively managing the communication process to mitigate the risk of the documented service shortfalls.
Ultimately, the Kroger Bakery remains a cornerstone for baked goods in the Columbus Graceland area because it provides an accessible, affordable, and incredibly diverse range of products. It is the practical choice for everyday treats, last-minute needs, and personalized cakes that benefit from the speed and accessibility of a major grocery store operation. The unparalleled convenience of In-store pickup and the ability to knock out all shopping needs simultaneously makes this bakery department a staple for the Ohio community.
Kroger Bakery Details
Service options
- Delivery
- In-store pickup
- Onsite services
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Coffee
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Kroger Bakery Photos



Kroger Bakery Location
Kroger Bakery
199 Graceland Blvd, Columbus, OH 43214, USA
Kroger Bakery Reviews
I would give zero stars if I could, I ordered a cake for my friend's birthday. When picking it up I waited for almost an hour and still wasn't able to pick it up. I called the front store 4 times, they only answered once. They had told me they would page the bakery and then hung up the phone. I still proceeded to wait, I then walked around the store to ask for help. I asked the cashiers, the deli, and anyone on duty all of them told me they couldn't help. That everyone in their bakery was out and the manager was on lunch. Meaning after all that wait with no help they told me they couldn't help me whatsoever. I tried to ask if I could come later if the cake was ready, they told me they had no way of knowing. So I wasted my time, never received any cake, and was provided no customer service whatsoever. What made me the most upset was I recieved a call saying the cake was ready for pickup over 24 hours after my pickup time, a whole day and a half later. Also, I had placed the original order at the WN Broadway location only to receive a phone call telling me they no longer have cake services and that I would have to call Missy (the decorator) myself to ask if she was available and to have it transfered to graceland. She told me I had to replace it and that it would be completed and ready for pickup at my scheduled time. This left me completely appalled due to the lack of customer service and not receiving any service at all. I repeat DO NOT GO HERE! I still after waiting a full week after discussing it with them received no cake, service, or compensation.
April 12 · _JJ7502_Did a good job on cake
April 13 · Anthony Dammond- September 02 · Gwendolyn Selvey
- November 29 · Valerie B
- October 15 · Lieutenant Dangle
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