Philly Pretzel Factory Introduce
philly pretzel factory massapequa menu
When it comes to unique and delicious snacks, New Yorkers have a special appreciation for a perfectly made soft pretzel. In the heart of Massapequa, a place that has captured this love is the Philly Pretzel Factory. This isn't your average bakery; it’s a specialized spot dedicated to the art of the soft pretzel. The establishment has become a go-to for locals looking for a quick and satisfying bite, as well as for those planning a party or gathering. Their pretzels and pretzel-based products are known for being fresh, flavorful, and a big hit at any event.
This article will provide an in-depth look at what makes the Philly Pretzel Factory in Massapequa a standout choice for residents of the New York region. We'll explore its convenient location, the specific services it offers, and the special features that have made it a favorite among its customers. The reviews highlight not only the quality of the food but also the exceptional customer service that can turn a complicated situation into a positive experience. This combination of great food and great people is a recipe for a successful local business.
The reputation of Philly Pretzel Factory is built on the foundation of its core product: the soft pretzel. Customers consistently praise the "top notch" food, a testament to the bakery’s commitment to quality. The menu extends beyond the simple pretzel, offering a variety of unique and delicious items like pretzel hot dogs. These products are not just snacks; they are often the centerpiece of gatherings and parties, with pretzel trays being a "big hit" that many customers order on a regular basis.
The customer service at this location is a significant highlight. One reviewer's experience with the manager, Joe, during a particularly busy day illustrates the dedication of the staff. Despite a mistake with the order location, the manager was "extremely accommodating" and went above and beyond to ensure the customer was taken care of. This kind of service, where a business prioritizes its customers and finds a solution, is what builds loyalty and strengthens a company's standing in the community. It’s the kind of service that makes a difference, especially when a customer feels like their time is valued.
While some customers have had mixed experiences, especially during busy holidays, the overall sentiment is positive. The fact that customers "order all the time" speaks volumes about the consistent quality and value of the products. The occasional hiccup, like a less-than-full tray, is a point of concern, but the business's ability to handle issues with a good attitude, as demonstrated by the manager, is what keeps customers coming back. This blend of a great product and a commitment to customer satisfaction is what makes Philly Pretzel Factory a cherished part of the Massapequa community.
Philly Pretzel Factory is conveniently located at 5099 Merrick Rd, Massapequa, NY 11758, USA. This address places it in a prime location within the Massapequa community, on a major thoroughfare. Merrick Road is a well-known road that runs through much of Long Island, making the bakery an easy-to-reach destination for residents of Massapequa and the surrounding areas. Its position on this main road ensures that it's visible and straightforward to find, whether you are running errands or specifically making a trip for a snack.
The accessibility of Philly Pretzel Factory is a key factor in its suitability for locals. Being located on Merrick Road means that it is easily reachable by car from various parts of Massapequa and neighboring communities. This makes it a practical choice for picking up a quick snack on the go or a large catering order for a gathering. Ample parking is a typical feature of businesses on this type of road, which further enhances the convenience for customers.
For New Yorkers on Long Island, a location like this is invaluable. It saves time and effort, allowing them to quickly pop in, grab their order, and be on their way. The bakery's presence on a major roadway also means it catches the eye of many commuters and shoppers, helping to build a steady customer base. This strategic placement ensures that Philly Pretzel Factory is not just a destination for special occasions but a convenient part of the weekly routine for many families and individuals.
In addition to its prime location, the bakery is part of a larger commercial area that includes other shops and businesses. This means that customers can easily combine a trip to Philly Pretzel Factory with other tasks, such as grocery shopping or visiting other local stores. This integration into the community’s commercial hub makes it a natural and logical choice for locals, reinforcing its role as a key player in the Massapequa business landscape. The combination of a visible location and a convenient setting makes it a highly accessible and practical choice.
Philly Pretzel Factory offers a variety of services and products centered around its fresh, signature soft pretzels.
Soft Pretzels: The core product, these are fresh, delicious, and a staple for many customers. They are available in various forms and sizes, perfect for individual enjoyment or sharing.
Pretzel Trays: A popular service for parties and gatherings, these trays are filled with a variety of pretzels and are a known "big hit." They are a convenient and tasty option for catering and events.
Pretzel Hot Dogs: A unique and satisfying product that combines a classic hot dog with the bakery's fresh pretzel dough. It’s a popular choice for a hearty snack or a quick meal.
Catering and Large Orders: The bakery is well-equipped to handle large orders, as evidenced by its popularity for trays and its ability to manage a busy holiday season. This makes it a great resource for parties and events.
Custom and Special Orders: While not explicitly stated, the business's ability to handle diverse orders (like half hot dogs and half pretzels) suggests a flexibility to accommodate customer requests, which is a valuable service.
Philly Pretzel Factory is distinguished by several unique features and highlights that make it a local favorite.
Specialized Menu: The focus on fresh soft pretzels and related products, like pretzel hot dogs, gives the bakery a unique identity and a reputation for doing one thing exceptionally well.
Exceptional Customer Service: The actions of the manager, Joe, highlight a commitment to going above and beyond for customers. This level of service, especially on a busy day, is a significant feature that builds trust and loyalty.
Top-Notch Food Quality: Customers consistently describe the food as "top notch," a testament to the quality and freshness of the pretzels and other menu items.
Perfect for Gatherings: The pretzel trays are a known "big hit" at parties and gatherings, making the bakery a go-to for catering and social events. This feature adds significant value for locals.
Convenient Location: Its prime location on Merrick Road makes it easily accessible for a wide range of customers, ensuring that a delicious pretzel is never far away.
To get in touch with Philly Pretzel Factory, you can use the following information:
Address: 5099 Merrick Rd, Massapequa, NY 11758, USA
Phone: (516) 797-6000
Mobile Phone: +1 516-797-6000
In conclusion, the Philly Pretzel Factory is a fantastic local business for residents in the New York region, particularly in Massapequa, for several key reasons. Its specialized focus on fresh, delicious pretzels and related products makes it a unique and reliable destination for a quick snack or a party treat. The quality of the food is consistently praised, and the unique offerings, like pretzel hot dogs, set it apart from other bakeries.
For locals, the convenience of its location on Merrick Road and its ability to provide catering-style trays make it a perfect fit for the community’s needs. The excellent customer service, as highlighted by the manager's accommodating nature, is a significant factor in building trust and loyalty. It's a business that not only provides a great product but also demonstrates a genuine care for its customers.
Philly Pretzel Factory is more than just a place to buy a pretzel; it’s a community hub for delicious snacks that are a "big hit" at any gathering. It’s a business that is easy to access, reliable, and run by people who care. For these reasons, it is a cherished local gem and a top choice for anyone with a craving for a top-notch soft pretzel.
Philly Pretzel Factory Services
Mustard Bottles
- Bottle - Spicy Mustard US$4.00
- Bottle - Yellow Mustard US$4.00
- Bottle - Honey Mustard US$4.00
- Bottle - Super Hot Mustard US$4.00
Large Dips
- Lg - Super Hot Mustard US$4.50
- Lg - Cinnamon Dip US$4.50
- Lg - Cheddar Cheese US$4.50
It’s cheese. need we say more?. 8 oz container
- Lg - Spicy Mustard US$4.50
The perfect blend of spice with just the right amount of heat. 8 oz container
- Lg - Honey Mustard US$4.50
Tangy. tasty. sweet. 8 oz container
- Lg - Brownie Batter US$4.50
You’ll never go wrong with a chocolate covered pretzel. 8 oz container
- Lg - Yellow Mustard US$4.50
A classic. 8oz container
- Lg - Butter Cream US$4.50
A buttercream dream come true. 8 oz container
Specialties
- 2 Pretzel Dogs US$6.00
Philly Pretzel, wrapped around an all-beef hot dog that is covered in American cheese? Dreams do come true!
- Pretzel Dog US$3.50
A Philly Pretzel, wrapped around an all-beef hot dog that is covered in American cheese? Dreams do come true!
- Mini Cheesesteak Cup US$9.00
When two philly classics combine - the cheesesteak & the pretzel. no onions - just beef and cheese stuffed in a pretzel bite. 4 in a pack.
- Cinnamon Rivet Shaker US$7.00
Our fresh-baked, bite-size cinnamon pretzel nuggets served in a shaker cup. Grab and go!
- Rivet Shaker US$6.00
Our fresh-baked, bite-size pretzel nuggets served in a shaker cup. Grab and go. Comes with 1 small dip of your choice. 40 cal. per rivet.
- Rivet Bucket US$20.00
Our delicious pretzels in bite size (rivets) approx. 50 salted pretzels, comes with choice of 1 - 8 oz. dip. Perfect to order for a last minute get together.
- Mini Dog Cup US$6.00
- Rivet Box US$8.00
Our fresh-baked, bite-size pretzel nuggets served in a box. Grab and go!
Party Trays
- Small Rivet Tray US$42.00
Pair your Small Size Rivets Party Tray with any 2 of our wide assortment of Pretzel Dips. Serves approximately 10-15 guests.
- Large Rivet Tray US$55.00
Pair your Large Size Rivets Party Tray with any 3 of our wide assortment of Pretzel Dips. Serves approximately 20-25 guests.
- Mini Dogs & Rivets US$60.00
A winning pair: all beef mini pretzel dogs with bite-sized rivets, plus any 2 of our dips. Serves approximately 20-25 guests.
- Mini Cheesesteaks & Mini Dog US$85.00
Can it get any better? Mini cheese steaks bites and mini Dietz & Watson all-beef hot dogs wrapped in pretzel dough. Includes any two 8 oz dips. Serves approximately 20-25 individuals.
- All Mini Cheesesteaks US$90.00
Mini cheese steaks bites and includes any two 8 oz dips. Serves approximately 20-25 individuals.
- Mini Cheesesteaks & Rivets US$70.00
Mini cheese steak bites accompanied with salted bite size rivets. Includes two 8 oz dips. Serves approximately 20-25 individuals.
- All Mini Dogs US$70.00
Mini Dietz & Watson all-beef hot dogs wrapped in pretzel dough. Includes two 8 oz dips. Serves approximately 20-25 individuals.
Small Dips
- Sm - Spicy Mustard US$1.00
- Sm - Yellow Mustard US$1.00
- Sm - Honey Mustard US$1.00
- Sm - Cinnamon Dip US$1.00
Add some sweet to your salty
- Sm - Cheddar Cheese US$1.00
It’s cheese need we say more?
- Sm - Super Hot Mustard US$1.00
Feel the heat with our super hot mustard.
- Sm - Brownie Batter US$1.00
- Sm - Butter Cream US$1.00
A buttercream dream come true.
Pretzels
- 50 Pretzels US$50.00
Hand-twisted. Fresh-baked. Always delicious.
- 100 Pretzels US$100.00
Hand-twisted. Fresh-baked. Always delicious.
- 5 Pretzels US$5.00
Hand-twisted. Fresh-baked. Always delicious.
- 1 Pretzel US$2.60
Hand-twisted. Fresh-baked. Always delicious.
- 10 Pretzels US$12.00
Hand-twisted. Fresh-baked. Always delicious.
- 3 Pretzels US$4.00
Hand-twisted. Fresh-baked. Always delicious.
- 20 Pretzels US$23.00
Hand-twisted. Fresh-baked. Always delicious.
- 25 Crowd Pleaser US$28.00
The answer to any gathering. 25 soft pretzels and a bottle of mustard.
Drinks
- Brisk US$3.00
Lemon-flavored iced tea with a refreshing citrus taste.
- 20oz Pepsi Mango Zero Sugar US$3.90
- Frozen Lemonade Blue Raspberry US$3.00
- 20oz Grape Crush US$3.90
- Bottled Water US$2.50
If unavailable we will substitute with a similar product. if similar product is unavailable, we will substitute with a pepsi.
- Frozen Lemonade Mango US$3.00
- 20oz Diet Mt Dew US$3.90
- 20oz Pepsi Zero Sugar W/Cherry US$3.90
- 20oz Mt Dew Major Melon US$3.90
- Frozen Lemonade US$2.75
Get twisted with one of our signature frozen drinks. current flavors: blue raspberry and green apple
- 20oz Starry Zero US$3.90
- 20oz Pepsi Wild Cherry US$3.90
- 20oz Starry US$3.90
- 20oz Schweppes Ginger Ale US$3.90
- Pure Leaf US$3.00
If unavailable we will substitute with a similar product. if similar product is unavailable, we will substitute with a pepsi.
- 20oz Pineapple Crush US$3.90
- 20oz Orange Crush US$3.90
Bright orange soda with a sweet, citrus flavor. 20oz serving.
- 20oz Pepsi Cherry Vanilla US$3.90
- 20oz Mt Dew US$3.90
A 20-ounce bottle of mt dew, a citrus-flavored carbonated soft drink.
- 20oz Pepsi US$3.90
The bold, refreshing, robust cola, click to add to your meal.
- 20oz Diet Pepsi Wild Cherry US$3.90
- 20oz Diet Pepsi US$3.90
A crisp tasting, refreshing pop of sweet, fizzy bubbles without calories. click to add to your meal.
Philly Pretzel Factory Details
Service options
- Delivery
- In-store pick-up
- In-store shopping
- On-site services
- Takeaway
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Philly Pretzel Factory Photos










Philly Pretzel Factory Location
Philly Pretzel Factory
5099 Merrick Rd, Massapequa, NY 11758, USA
Philly Pretzel Factory Reviews
dipkidstrayhot dogsrivetscheese steaktipprice
★ 5★ 4★ 3★ 2★ 1Picked up my order the tray is not full I can see the bottom. I order all the time this was the first time the tray was half empty. I said something to the young person they said it was because I ordered half hot dogs half pretzel but that's my normal order. This tray is always a big hit at gatherings.I know it's a holiday & I feel bad for staff. I printed my receipt and had it most people didn't have receipts and were picking up orders at wrong time and staff could find their orders. I guss I will not be ordering anymore on a holiday.
July 04 · Cathy DManager here Joe was exceptional. Had a very busy day and line. I made a mistake with my order and location. He was extremely accommodating and got on the phone with other location having my order ready within minutes. Didn’t have to do it but it was very appreciated. And the food as always is top notch.
February 13 · Joe GallaceI walked in around 6pm. You would think they were closed they had barely anything including some of the r good dips. There looked like kids running the place with no clue about customer service he drop the cup and spilled about 8 pieces and said he would replace but only put 3 pieces back because that’s what was left. Then when paying it asking for a tip like the big jar with the note asking for tips wasn’t enough. Sorry but you’re putting pieces in a container and they ask for a tip. Out of controlI blame the owner you need adults running your store.
August 28 · Robert MageeThey give you old stale pretzels that make you sick because they won’t throw them out
June 09 · M Rbest service, always fresh party rivet trays.
May 09 · Meenu Kumar
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