The Cookie Factory Bakery and Cafe Introduce
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For residents across the **Alton, IL** area and Southern Illinois, **The Cookie Factory Bakery and Cafe** is far more than just a place to satisfy a sweet tooth; it’s a long-standing local tradition. This establishment successfully operates as a triple threat: a dedicated **Bakery** specializing in various cookies and treats, a charming **Cafe** serving excellent coffee and quick snacks, and a full-service **Restaurant** providing delicious breakfast and lunch menus.
After decades serving the community, The Cookie Factory recently settled into a **new, cozy, and welcoming location** near the Alton Square Mall, allowing the owners to significantly expand both their operations and their menu. While their signature cookies and fast, friendly service remain the heart of the business, the expansion into a full-fledged cafe and restaurant means that Illinois customers can rely on them for everything from a morning **Breakfast Burrito** and **Coffee** to a hearty **Chicken Sandwich** or **Taco Salad** for lunch. Their commitment to making everything from **scratch** and slicing their own meat demonstrates a dedication to quality that has secured their status as a beloved Alton small business.
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The Cookie Factory Bakery and Cafe is situated in a convenient, easily accessible spot at **192 Alton Square Mall Dr Suite B, Alton, IL 62002, USA**. The new location, just across the street from the Alton Square Mall, offers several improvements and amenities for local patrons.
Accessibility is a clear priority for the location, ensuring that all community members can visit comfortably. The facility features a **Wheelchair accessible entrance** and a **Wheelchair accessible parking lot**.
For those traveling by car, parking is simplified with plenty of availability in both the **Free parking lot** and designated **Free street parking**. Customers have a variety of service options to fit their schedule, including **Dine-in** at the new location with plenty of seating and big windows, quick **Takeout**, **In-store shopping**, and even **Delivery** or **In-store pickup** for those on a tight schedule. The cafe also provides **Wi-Fi** for customers, making it a perfect spot for an informal business meeting, study session, or a relaxing pause during a shopping trip. For payments, convenience is key, with acceptance of **Credit cards**, **Debit cards**, and **NFC mobile payments**.
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The menu at The Cookie Factory is extensive and covers all dining options throughout the day, ensuring there is something delicious for every craving:
- **Signature Cookie & Dessert Creations:**
- **Cookie Cakes:** Highly popular, ranging from 12-inch and 15-inch **Happy Birthday Cookie Cakes** to large **COOKIE SHEET CAKE** options, with the ability to get premade cakes customized quickly.
- **Gourmet Cookies:** Including **SUPER COOKIES**, **GOURMET COOKIES**, and specialty items like **BUTTERCREAM/FUDGE SANDWICH COOKIE** and the whimsical **CRITTER** cookie.
- **Brownies and Bars:** Offering rich options like the **FUDGE BROWNIE** and the decadent **SMORES BAR**.
- **Novelty Treats:** Unique items like the **RICE KRISPY CAKE** (available in sheet cake size) and **DOG TREAT** or **DOGGIE BAG** for four-legged friends.
- **Full Breakfast and Lunch Menu:** Catering to savory needs from morning to afternoon:
- **Breakfast Staples:** Including the popular **BREAKFAST BURRITO**, **BISCUITS AND GRAVY**, and simple **EGG AND CHEESE TOAST**.
- **Lunch Sandwiches & Wraps:** Offering hearty meals like the **HAM AND CHEESE SANDWICH**, **TURKEY AND CHEESE SANDWICH**, **CHICKEN SANDWICH**, **TACO WRAP**, and **CHICKEN BACON RANCH WRAP**, all made with freshly sliced meat.
- **Salads, Soups, and Snacks:** Providing lighter fare such as **TACO SALAD**, **CUP OF SOUP**, **BOWL OF SOUP**, and **NACHOS**.
- **Cafe and Beverage Service:**
- **Hot and Iced Drinks:** Serving **COFFEE**, **ICED COFFEE**, **ICED TEA**, and **MILK**.
- **Fountain Drinks:** Available in **MEDIUM FOUNTAIN** and **LARGE FOUNTAIN** sizes.
- **Retail and Kits:** Selling **DECORATING KITS** (for fun at home) and branded items like the **CLAY MUG**.
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The Cookie Factory stands out in the Alton community for several excellent reasons that emphasize quality and convenience:
- **Exceptional Cookie Cakes:** They are widely known for their delicious **cookie cakes**, which customers praise for being "demolished" at parties and the speed with which they can be customized, even for last-minute needs.
- **Quality You Can Taste:** The owner’s commitment to making everything **from scratch** and even **slicing their own meat** for sandwiches ensures a high quality and fresh flavor that differentiates their food from many competitors.
- **Expansive New Location:** The move to the new spot provides a **cozy and welcoming** atmosphere with ample seating, addressing a need for a comfortable local gathering spot that was missing in their previous location.
- **True All-Day Destination:** Successfully blending a **Bakery**, **Cafe**, and **Restaurant** into one. This means customers can grab a gourmet cookie and coffee in the morning and return later for a full, satisfying lunch or a grab-and-go meal.
- **Friendly and Dedicated Staff:** Customers consistently highlight the **great service** from the friendly and accommodating staff, including the owner, who remains hands-on and checks in on patrons, creating a true small business, family feel.
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For anyone in the Alton or greater Southern Illinois area looking to enjoy a meal, grab a coffee, or order a custom treat, here is the essential contact information:
- **Address:** 192 Alton Square Mall Dr Suite B, Alton, IL 62002, USA
- **Phone Number:** (618) 462-5731
- **Service Options:** Offers **Dine-in**, **Takeout**, **Delivery**, **In-store pickup**, and **In-store shopping**.
- **Payment:** Accepts **Credit cards**, **Debit cards**, and **NFC mobile payments**.
Customers are encouraged to visit the new, spacious location for a relaxed **Dine-in** experience or to use one of the convenient service options for a **Quick visit**.
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**The Cookie Factory Bakery and Cafe** is worth choosing because it provides a rare blend of **historic local charm** and **modern, comprehensive service** right in the heart of Alton. Illinois residents looking for a reliable, multi-faceted local establishment will find that this spot delivers on all fronts.
You don't have to choose between a quality meal and an amazing dessert. You can start your day with their popular **BREAKFAST BURRITO** or **BISCUITS AND GRAVY**, enjoy a freshly prepared **CHICKEN BACON RANCH WRAP** for lunch, and then top it all off with one of their famous **BUTTERCREAM/FUDGE SANDWICH COOKIES** or a customized **12 INCH HAPPY BIRTHDAY COOKIE CAKE**. The consistently **friendly and accommodating staff** ensures that every visit is a positive one, whether you’re sitting down to enjoy the **cozy** new space with **Wi-Fi** or just quickly grabbing a coffee and **Gourmet Cookie** to go. The dedication to **supporting a small business** that provides fresh, **made-from-scratch** quality across its entire **Bakery, Cafe, and Restaurant** menu makes The Cookie Factory a standout destination in the Illinois community.
The Cookie Factory Bakery and Cafe Vibe
DRINKS
- ICED TEA $1.70
Unsweet Red Diamond brewed tea.
- MILK $3.00
16 oz of milk.
- ICED COFFEE $4.80
16 oz of iced coffee.
- MEDIUM FOUNTAIN $2.76
20 oz Pepsi products.
- COFFEE $2.35
12 oz Regular or Decaf coffee.
- LARGE FOUNTAIN $3.30
32 oz Pepsi products.
COOKIES
- 4 SUPER COOKIES $8.15
Mix and match 4 cookies.
- CRITTER $5.40
A chocolate chip cookie cut in half, filled with fudge icing & a cute butter cream icing face.
- BUTTERCREAM/FUDGE SANDWICH COOKIE $4.80
Soft and chewy chocolate chip cookie filled with buttercream or fudge frosting.
- 12 INCH HAPPY BIRTHDAY COOKIE CAKE $21.00
12in "Happy Birthday" Cookie Cake - CANNOT BE CUSTOMIZED
- 1 GOURMET COOKIE $2.95
A CUSTOMER FAVORITE! Soft, gooey & delicious.
- RICE KRISPY CAKE $48.00
Approx. 11 in. x 16 in. made with real butter, gooey, marshmallow sheet cake. Happy Birthday only.
- M&M SANDWICH COOKIE $4.80
Soft and chewy m&m cookie filled with buttercream frosting.
- COMIC $8.40
5 inch chocolate chip or butter cookie with seasonal decoration.
- DOGGIE BAG $8.10
6 dog treats.
- 3 GOURMET COOKIES $8.15
Mix and match 3 cookies.
- BROWNIE CAKE $48.00
Approx. 11x16 Rich fudge brownie cake.
- 15 INCH COOKIE CAKE $39.60
15 in "Happy Birthday" Cookie Cake - NOT CUSTOMIZABLE
- 1 SUPER COOKIE $2.35
A CUSTOMER FAVORITE! Soft, gooey & delicious.
- DOG TREAT $1.91
Peanut butter, wheat flower, baking powder milk, in the shape of a dog bone.
- COOKIE SHEET CAKE $66.00
Approx. 12 in. x 24 in. chocolate chip cookie sheet cake. NOT CUSTOMIZABLE. Happy Birthday only.
- CUT OUT $6.00
Shortbread cookie dipped in vanilla fondant with seasonal decorations.
BROWNIES AND BARS
- SMORES BAR $5.40
Graham cracker brownie with toasted marshmallow fluff & Hersey's chocolate.
- FUDGE BROWNIE $3.00
Brownie with fudge icing.
- RICE KRISPIE TREAT $3.00
Made with real butter & marshmallows.
OTHER
- DECORATING KITS $12.00
2 sugar cookies, 3 bags of icing and a small container of sprinkles to take home and decorate!
- CLAY MUG $42.00
Clay mug with cookie factory logo.
Breakfast and Lunch
- BREAKFAST BURRITO $12.00
LOCAL FAVORITE! Tortilla stuffed with Swiss and American cheese, bacon, 2 eggs scrambled and peppered sausage gravy.
- CUP OF SOUP $5.40
6 oz your choice of soup or chili.
- COMBO 3 $13.20
1/2 soup and sandwich & 1 medium drink.
- HAM AND CHEESE SANDWICH $12.60
Sliced ham, your choice of bread, lettuce, tomato and choice of cheese. Comes with chips and a pickle.
- CHICKEN SANDWICH $14.40
Grilled chicken breast, your choice of bread, lettuce tomato & choice of cheese. Chips and a pickle included.
- COMBO 4 $10.80
1/2 soup and salad & 1 medium drink. Salad includes romaine/iceberg mix, tomato, onion, green pepper, shredded cheese & hard boiled egg (no choice on salad).
- BREAKFAST SANDWICH $7.20
Over hard egg, choice of bread, choice of meat, choice of cheese, lettuce & tomato.
- NACHOS $6.00
Tortilla chips topped with nacho cheese.
- CHICKEN BACON RANCH WRAP $12.20
Grilled chicken breast, lettuce & tomato and choice of cheese. Chips and a pickle included.
- BISCUITS AND GRAVY $6.60
1 buttery biscuit topped with homemade peppered sausage gravy. Gravy served on side.
- TACO WRAP $12.00
Taco seasoned beef, lettuce, tomato, jalapeños, sour cream, shredded cheese & taco sauce. Comes with chips and a pickle.
- COMBO 2 $12.00
Breakfast sandwich, 2 baby rolls & 1 coffee - over hard egg (no choice on egg temp).
- CHIPS $0.85
Lays potato chips. Original or BBQ.
- TACO SALAD $10.20
Lettuce mix, taco seasoned meat, tortilla chips, shredded cheese, tomato, onion, green pepper, jalapeños and sour cream. Taco sauce on the side. No choice of dressing.
- TURKEY AND CHEESE SANDWICH $12.60
Sliced turkey breast, your choice of bread, lettuce, tomato & choice of cheese. Comes with chips and a pickle.
- BOWL OF SOUP $7.20
12 oz your choice of soup or chili.
- EGG AND CHEESE TOAST $5.40
Over hard egg on white or wheat toast and your choice of cheese.
- COMBO 1 $15.60
Full cold cut, chicken salad or grilled chicken breast sandwich, with chips, medium drink and 2 mini cookies.
- COMBO 5 $12.00
2 pastries and two 12 oz coffees.
The Cookie Factory Bakery and Cafe Details
Service options
- Delivery
- In-store pickup
- In-store shopping
- Takeout
- Dine-in
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Coffee
Dining options
- Breakfast
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking lot
- Free street parking
The Cookie Factory Bakery and Cafe Photos










The Cookie Factory Bakery and Cafe Location
The Cookie Factory Bakery and Cafe
192 Alton Square Mall Dr Suite B, Alton, IL 62002, USA
The Cookie Factory Bakery and Cafe Reviews
cookie cakepricesbagmallpeanut butter cookiechocolate chipsugar cookiespecanbrothercinnamon roll
★ 5★ 4★ 3★ 2★ 1I needed a cookie cake for a baby shower and I wanted to support a small business. I was pleased with the options of the premade cakes. I was able to get a customized cake in less than 5 minutes, with great service. By the end of my party, the cake was demolished and everyone was going back for seconds. I highly recommend this place! The cake was delicious.
August 31 · Katelyn LombardoI love the cookie factory! It’s my favorite place to visit when I’m in town. The new location is cozy and welcoming. I like that there are prices for everything so I know what to expect. The pricing has gone up since I was a little kid but inflation is no joke. I can’t imagine complaining about pricing when everything has skyrocketed. I’m so happy they’re able to adjust and keep things running smoothly! The girls at the front counter have always been friendly and accommodating. The owner was super busy and stopped baking to check in on us.Just wanted to add, some of these bad reviews are laughable and don’t make sense. I don’t think people realize how long it takes to decorate the awesome baked goods. People will complain about anything these days.
May 15 · Katie MillerThis is the second year in a row ordering my son’s birthday cookies. Both times placing my order was a breeze. This year was soccer themed and the iced sugar cookies look so good! The Messi soccer cookie cake was also great. I really appreciate the owner for taking my order on Mother’s Day!! I was late placing my order and bless her for taking it that day and putting my mind at ease.
May 18 · Leah KuebrichI ordered through Grubhub, got the 3 gourmet cookies and 4 super cookies.When I arrived to pick them up they were all stuffed into little white bags. I feel like for the price they are charging they could be a little more fancy or professional with the package.The cinnamon roll was kinda hard different texture than your average cinnamon roll. The gooey butter cookie, peanut butter, and snickerdoodle were my favorites. But the cookies really didn't have much flavor.
July 05 · SavannahHonestly make sure if you are getting their pack of 3 or 4 for $7.25 you make sure you are asking which ones are included because the lady up front won't tell you then you will get to the counter and the price will be doubled and the explanation is so fast and the way it is explained is not clear. The brunette at the front counter once I confronted her about the price to try to understand got an attitude and Honestly I will not be returning because of the horrible attitude.
March 22 · Alyssa Baird
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