The Cookie House

For over 50 years, The Cookie House has been a cherished institution in Winston-Salem, NC, delivering smiles and delicious, fresh-baked treats that local residents remember from childhood. As the name suggests, this is the destination for anyone who believes some celebrations deserve more than just cake—they deserve a giant, beautifully decorated cookie!

Located conveniently on the Silas Creek Parkway, The Cookie House is renowned for its exceptional custom cookie cakes and its willingness to go above and beyond for customers, even in challenging situations. The team, often featuring owners like Miguel, is celebrated for its incredible service and creative problem-solving. For instance, when a pre-order was unexpectedly missed, the staff sprang into action, baking, cooling, and decorating two intricate cookie cakes beautifully within less than 40 minutes. The resulting cookies were definitely fresh and enjoyed immensely by all the party goers.

This dedication to customer happiness is a hallmark of The Cookie House. They can also perform miracles for last-minute gifts, accommodating special graduation cookie cake requests on the same day and in less than an hour despite already having a heavy volume of orders. For North Carolinians in the Triad area, The Cookie House is simply the best source for custom, celebratory desserts that are delivered with genuine appreciation and incredible speed.

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Location and Accessibility

The Cookie House is situated at a highly trafficked and easily accessible location within Winston-Salem, making it a convenient stop for residents across Forsyth County. You can find this popular cookie shop at 3320 Silas Creek Pkwy #564, Winston-Salem, NC 27103, USA.

The shop’s location, often associated with the area near Hanes Mall, ensures high visibility and ease of travel. Recognizing the importance of convenience and inclusion, the business provides excellent accessibility features:

• Wheelchair accessible entrance: Ensures easy entry for all customers to browse or pick up orders.
• Wheelchair accessible parking lot: Dedicated and convenient parking is available near the entrance for effortless access.
• Planning for a Quick Visit: The service model is optimized for rapid transactions, making it the perfect spot for busy professionals or parents needing a quick visit to grab dessert or a special gift.

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Services Offered

The Cookie House provides versatile service options that cater to every customer need, from a single cookie craving to a large, custom party order. Their focus on speed and quality makes these services particularly appealing to local North Carolina residents:

• In-store shopping: Allows customers to browse the daily selection of fresh-baked cookies and treats.
• Takeout: Simple, quick service for grabbing a box of cookies or a pre-made item to enjoy immediately.
• Custom Cookie Cakes: Their flagship service, offering giant, hand-decorated cookie cakes perfect for any celebration, including birthdays, graduations, and other milestones.
• Same-Day Custom Orders: An extraordinary service where the team has demonstrated an ability to squeeze in and fulfill custom cookie cake orders in less than an hour, even when they are busy.
• Delivery: Provides the convenience of having orders safely brought directly to the customer’s home or event venue.
• Dessert Destination: Classified specifically as a Dessert spot, catering to the end-of-meal or celebratory treat need.

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Features and Highlights

What makes The Cookie House a Winston-Salem favorite is its long history, the quality of its namesake product, and the exceptional customer care provided by the dedicated staff.

• Winston-Salem Tradition: With roots dating Since 1975, this cookie shop holds a special place in the community, providing the cookies you grew up with and maintaining a legacy of quality for 50 years.
• Custom Cookie Cake Artistry: The team is praised for decorating cookies BEAUTIFULLY and creating beautifully made themed desserts, proving they are artists in their craft.
• Exceptional Speed and Adaptability: The ability to fulfill complex custom orders with one-day notice or even last-minute requests in under an hour demonstrates unparalleled operational efficiency and dedication to customer timelines.
• Top-Notch Customer Focus: Staff members like Miguel are known for their dedication, even providing complimentary items like a soft drink to help rectify a situation, highlighting their genuine concern for making a bad situation better.
• Quality and Freshness Guarantee: Despite the fast turnaround on urgent orders, customers affirm that the cookies are definitely fresh, maintaining a high standard of quality.
• Convenient Payment Options: Transactions are easy with acceptance of Credit cards, Debit cards, and NFC mobile payments.

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Contact Information

For local North Carolinians ready to order a custom cookie cake or a batch of fresh-baked cookies, here is the essential contact information for The Cookie House:

Address: 3320 Silas Creek Pkwy #564, Winston-Salem, NC 27103, USA

Phone: (336) 765-3809

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What is Worth Choosing

The Cookie House is undoubtedly worth choosing because it offers a rare combination of decades-long tradition and modern, flexible service. For Winston-Salem residents, this business is more than a cookie shop; it's a reliable partner for every celebration. When you choose The Cookie House, you are guaranteed a product that is not only fresh and delicious but also backed by an unmatched commitment to customer satisfaction.

The staff's demonstrated ability to handle emergencies—from fixing a missed pick-up to creating a gorgeous, custom cake in less than an hour—provides a level of confidence and appreciation that few bakeries can offer. This kind of dedication means your special moments will be truly memorable, allowing you to relax and enjoy the party. As a local institution that has perfected its craft since 1975 and continues to evolve its service with options like delivery and fast mobile payments, The Cookie House remains the absolute best choice in the Triad Area for your custom cookie needs. They don't just bake cookies; they bake joy and appreciation into every single order.

The Cookie House

3320 Silas Creek Pkwy #564, Winston-Salem, NC 27103, USA