Auntie Anne's Introduce
When you're exploring the vibrant city of Syracuse, New York, and a craving for a warm, savory, or sweet treat strikes, there’s a familiar and beloved name that often comes to mind: Auntie Anne’s. More than just a simple snack stop, Auntie Anne’s has carved out a special place in the hearts (and stomachs!) of New Yorkers, offering that distinct, fresh-from-the-oven aroma and taste that is simply irresistible. This article will guide you through what makes Auntie Anne's a prime choice for locals and visitors alike in the Syracuse area, focusing on their offerings, location, and the overall experience.
Auntie Anne’s is renowned for its hand-rolled, freshly baked soft pretzels, a product that has been perfected since the brand’s humble beginnings in a Pennsylvania farmer’s market in 1988. It's not just about the pretzels; it's about the experience of watching them being made, the enticing scent that fills the air, and the consistent quality that keeps customers coming back. In a busy hub like Syracuse, having a reliable spot for a quick, satisfying bite is a true convenience, and Auntie Anne's fits that bill perfectly. Whether you're in need of a quick pick-me-up during a shopping trip or a comforting treat, Auntie Anne's offers that unique combination of comfort food and on-the-go convenience.
Auntie Anne's in Syracuse is conveniently located within the Macy's Wing of Destiny USA, one of the largest shopping and entertainment complexes in the United States. This prime spot at 9677 Destiny USA Dr 2nd Flr, Syracuse, NY 13204, USA, makes it an easily accessible destination for anyone spending time at the mall. Destiny USA is a major landmark in Syracuse, drawing in crowds from across the region, and Auntie Anne's benefits from this high foot traffic. Its second-floor placement within Macy's Wing means it’s right in the thick of the action, perfect for a mid-shopping break.
For those driving, Destiny USA offers ample parking, making a visit to Auntie Anne's straightforward. Public transportation options also serve the mall, ensuring that even those without personal vehicles can easily reach this pretzel haven. The accessibility of the location is a significant advantage, allowing busy New Yorkers to quickly grab their favorite pretzel without a major detour. While the mall environment can sometimes lead to busy periods, the convenience of finding Auntie Anne's within such a central hub is undeniable for a quick and satisfying snack.
Auntie Anne's specializes in freshly baked soft pretzels and a variety of complementary items designed to enhance your snack experience.
- Pretzels: Their signature offering includes the classic Original Pretzel, often enjoyed plain or with a sprinkle of salt. For those with a sweet tooth, the Cinnamon Sugar Pretzel is a popular choice, coated in a delightful mix of cinnamon and sugar. They also offer savory options such as the Parmesan Cheese Pretzel and Sour Cream & Onion Pretzel.
- Pretzel Bites/Nuggets: Perfect for sharing or for those who prefer bite-sized portions, these come in various flavors, including Original, Cinnamon Sugar, and savory options.
- Pretzel Dogs: A delicious twist on a classic, these feature hot dogs wrapped in their signature pretzel dough and baked to perfection. Varieties often include classic, chicken, and cheese-filled options.
- Dips: A wide array of dips are available to complement your pretzel, ranging from sweet options like Caramel Dip and Chocolate Dip to savory ones like Cheese Dip (Nacho Cheese).
- Beverages: To quench your thirst, Auntie Anne's is well-known for its Freshly Squeezed Lemonade, which pairs wonderfully with their pretzels. They also offer other refreshing drinks.
- Vegan Options: For those following a plant-based diet, Auntie Anne's offers vegan versions of their Original, Cinnamon Sugar, and Almond Crunch pretzels, along with corresponding stix and bites.
Auntie Anne’s stands out with several key features and highlights that contribute to its enduring popularity.
- Freshly Baked Guarantee: Every pretzel at Auntie Anne's is hand-rolled and baked fresh throughout the day, often right in front of customers. This commitment to freshness ensures that you always receive a warm, delicious product. They often only keep products for a limited time to ensure peak freshness.
- Hand-Rolled Quality: The process of hand-rolling each pretzel is a hallmark of Auntie Anne’s, contributing to their unique texture and taste that sets them apart from mass-produced snacks.
- Variety of Flavors: Beyond the classic Original, Auntie Anne's offers a diverse menu that caters to different palates, from sweet and savory pretzels to pretzel dogs and a range of dips.
- Convenient Location: Being situated within Destiny USA means it's an ideal stop for shoppers, movie-goers, or anyone visiting the massive entertainment complex.
- Customer Loyalty Program: Auntie Anne's offers a rewards program (Pretzel Perks) that allows loyal customers to earn points and redeem them for free pretzels and exclusive offers, encouraging repeat visits.
For those looking to contact Auntie Anne's at Destiny USA in Syracuse, here is the relevant information:
Address: Macy's Wing, 9677 Destiny USA Dr 2nd Flr, Syracuse, NY 13204, USA
Phone: (315) 466-4012
For residents of New York, particularly in the Syracuse area, Auntie Anne's at Destiny USA is more than just a place to grab a snack; it's a convenient and comforting stop that integrates seamlessly into the local lifestyle. Its location within a major shopping and entertainment destination makes it an ideal spot for a quick break during errands, a treat before or after catching a movie, or a satisfying bite during a family outing. The consistent quality of their freshly baked pretzels, the tempting aroma that wafts through the mall, and the variety of flavors and accompaniments ensure there's something for everyone.
Despite some isolated customer experiences, the overall appeal of Auntie Anne's lies in its promise of a warm, hand-crafted treat that delivers on flavor and satisfaction. For New Yorkers who appreciate a reliable, delicious, and accessible snack option, Auntie Anne's remains a go-to bakery. It caters to the fast-paced urban environment by providing a quick yet enjoyable food experience, perfect for locals on the move who don't want to compromise on taste. Whether you're a long-time fan or looking to try a freshly baked pretzel for the first time, Auntie Anne's at Destiny USA offers that perfectly twisted bite that locals have come to love and rely on.
Auntie Anne's Services
Soft Pretzels
Every Auntie Anne's pretzel is hand-rolled and freshly baked to golden brown perfection.
- Original
Every single pretzel is an original, and freshly baked to raise the standard of snacking.
- Cinnamon Sugar
A soft pretzel hot from the oven, sprinkled with fresh cinnamon, sweet sugar, and handed right over.
- Sweet Almond
This sweet yet salty pretzel is baked fresh and topped with Auntie Anne's own toasted almond crunch.
- Sour Cream & Onion
A hint of sour cream and onion are freshly baked into a warm, soft pretzel for you to savor bite by bite.
- Roasted Garlic & Parmesan
The aroma of garlic and fresh parmesan makes this savory treat the best thing since sliced garlic bread.
- Pepperoni
Crowned with nine scrumptious slices of pepperoni and a savory three-cheese blend freshly baked into a warm, soft pretzel.
- Jalapeño
A pretzel topped with delicious jalapeño peppers, hot from the oven, is a refreshingly spicy treat.
- Raisin
A sweet snacking surprise with fresh raisins baked into warm delicious dough.
Pretzel Nuggets
Bite-sized versions of Auntie Anne's classic pretzel flavors are perfect for sharing.
- Original Pretzel Nuggets
Each pretzel nugget is freshly baked to a golden brown.
- Cinnamon Sugar Pretzel Nuggets
Small and sweet pretzel nuggets, sprinkled with simple cinnamon sugar, can satisfy even the hungriest.
Pretzel Dogs
Enjoy Auntie Anne's famous pretzel dough wrapped around a Nathan’s Famous® hot dog.
- Original Pretzel Dog
Auntie Anne's famous pretzel dough wrapped around a Nathan’s Famous® hot dog is not your average snack.
- Cheese Pretzel Dog
Auntie Anne's famous pretzel dough wrapped around a Nathan’s Famous® hot dog and topped with a simple three-cheese blend.
- Jalapeño & Cheese Pretzel Dog
A crispy three-cheese pretzel, topped with spicy jalapeño slices wrapped around a delicious Nathan’s Famous® hot dog.
- Mini Pretzel Dogs
Mini Pretzel Dogs made with Nathan’s Famous® hot dogs and Auntie Anne's famous pretzel dough pack a bite.
Pretzel Buckets
Freshly baked and golden brown, Auntie Anne's Pretzel Buckets have plenty to go around.
- Original Pretzel Nuggets Bucket
A bucket of Original Pretzel Nuggets is perfect for sharing.
- Cinnamon Sugar Pretzel Nuggets Bucket
Bite-size versions of the sweet Cinnamon Sugar Pretzel in a shareable bucket.
- Pepperoni Pretzel Nuggets Bucket
Perfect for a group, each nugget is topped with a slice of pepperoni and a sprinkle of three-cheese blend.
- Mini Pretzel Dogs Bucket
A fun shareable snack for anyone who loves Nathan’s Famous® hot dogs and Auntie Anne's famous pretzel dough.
Dips
The perfect complement to your Auntie Anne's pretzel.
- Caramel Dip
Sticky Caramel Dip will get on any pretzel’s sweet side.
- Cheese Dip
This is the cheese that’s sure to please any pretzel or pretzel dog. Simply cheesy and delicious.
- Hot Salsa Cheese Dip
Hot Salsa Cheese Dip is the perfect amount of spicy and cheesy.
- Light Cream Cheese Dip
A rich, delicious cream cheese dip to top off a sweet or salty pretzel.
- Marinara Dip
Marinara Dip is the savory, slightly sweet sauce every pretzel craves.
- Sweet Glaze Dip
A creamy sweet glaze for the freshest, warmest batch of pretzels you’ve ever tasted.
- Honey Mustard Dip
Everything goes better with Honey Mustard. But nothing goes quite as well as an Auntie Anne’s pretzel.
Drinks
Enjoy Auntie Anne's refreshing beverages.
- Original Lemonade
Auntie Anne’s very own refreshing lemonade is a sweet way to make any day feel like summer.
- Lemonade Mixers
Auntie Anne’s famous lemonade in fun, fruity flavors, such as Blue Raspberry, Cherry, Mango, and Strawberry.
- Frozen Lemonade Mixers
Enjoy the famous Lemonade Mixer flavors as a frozen treat, such as Blue Raspberry, Cherry, Mango, and Strawberry.
- Lemonade Iced Tea
Auntie Anne’s signature lemonade is mixed with freshly brewed iced tea for a refreshing twist on a classic drink.
- Iced Tea
A refreshing beverage at its best! Auntie Anne’s serves Iced Tea in sweet and unsweet options.
- Coca-Cola® Products
Auntie Anne’s proudly serves Coca-Cola® products to pair perfectly with our pretzels.
Auntie Anne's Details
Service options
- Kerbside pickup
- Delivery
- In-store pick-up
- In-store shopping
- Takeaway
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Auntie Anne's Photos










Auntie Anne's Location
Auntie Anne's
Macy's Wing, 9677 Destiny USA Dr 2nd Flr, Syracuse, NY 13204, USA
Auntie Anne's Reviews
pretzelsmalllemonadecupemployeephonemoneyprice
★ 5★ 4★ 3★ 2★ 1I go Auntie Anne's at every mall i go to, every time. This is the WORST Auntie Anne's I've EVER been to. The boy running it was disengaged talking to a friend,( not working there), showing him photos on her phone. He had the whole warming cabinet full of cups and pretzles. He pulled my cup of pretzel bites from the back, so last in. They are hard and cold. Do better!
June 12 · Terri MoriI placed an order online for pick up at the counter. I get there and I’m told the order just went out. I said how? It was my order and I’m here to pick it up. They said they don’t know and to contact support. I ask to speak to the manager instead of calling numerous numbers for pretzels? Sheesh. Guy nonchalantly calls over his shoulder for the manager and the manager was like is it a complicated order? Just make it again and the red head guy said he already made the order and he’s not making it again. My guy you work at a pretzel shop? What do you mean? It’s not money coming out of your pocket? So I’m out of my money and my order for you not doing your job and making sure the person picking up the order is in fact the correct person? He said they don’t do any of that and just give the order out. GREAT. All for freaking pretzels. Manager redid my order and my guy didn’t do what he was asked. Unprofessional. It was $40 worth of pretzels btw. So I wasn’t leaving without a refund or my order.
January 20 · MARISA NUZZOWebsite clearly states they close at 9pm, as we stand here at 7:43 the employee who is actively taking another order ... Tells us they are closed after she cashes the customer in front of us out. WITH A WHOLE HEATED WINDOW FULL OF READY TO GO PRETZEL OPTIONS.
April 26 · Sabra JonesThis place used to be decent when the mall was decent. Purchased cinnamon sugar nuggets. Received cinnamon sugar on the top layer of the cup and then everything underneath the top layer was soggy and it tasted old. Not worth 10 bucks. I’d recommend a health inspection asap. Won’t be going back!
October 24 · Sewer HunkI don’t know whether it’s because I normally get bretzeln/pretzels from an authentic German bakery and I’m spoilt but the pretzels we bought from here were the single most revolting thing we bought over our three weeks in the USA.Clearly the pretzels had been nowhere near a lye bath. Whatever they had done to flavour them left a powdery bitter aftertaste that took tens of minutes to subside.Most of what we purchased was thrown in a bin at our next stop.
May 16 · Simon Hildrew
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