Auntie Anne's Introduce
Introduction / Overview
For residents and visitors passing through Pennsylvania’s busiest travel hub, the Philadelphia International Airport (PHL), finding a familiar and satisfying snack is often a top priority. Located conveniently in Concourse D, Auntie Anne's offers travelers an iconic taste of Pennsylvania heritage. This establishment operates as a specialized
Bakery
, famous globally for its signature soft, hand-rolled pretzels that are baked fresh and served hot, embodying the simple, irresistible appeal of a perfect snack.Auntie Anne's holds a special place in the Keystone State, having gotten its start right here in a Pennsylvania farmers market in 1988. This background adds a layer of local pride to every pretzel purchased. Today, the location in PHL is perfectly positioned to serve the diverse needs of the traveling public, whether they are looking for a satisfying
Breakfast
item, a quick bite between flights, or a comforting treat to take onto a plane. The service model is streamlined for efficiency, featuring options forIn-store pickup
,In-store shopping
, andTakeout
, catering specifically to the needs of passengers in a hurry. The entire operation is geared toward aQuick visit
experience, allowing Pennsylvanians to grab their favorite pretzel and lemonade combination without missing a beat.The menu extends beyond the simple, classic pretzel, encompassing a variety of savory and sweet options, making it a versatile stop for any craving. From the Original Pretzel—available plain or salted—to the popular Cinnamon Sugar Pretzel, the appeal lies in the unmistakable butter-brushed, golden-brown dough. While the core product quality is consistently recognized, potential customers should note that, like any high-volume airport location, the experience can vary, as some user feedback has indicated occasional issues regarding service attitude and food temperature. Nevertheless, the brand's enduring popularity is a testament to the quality of its foundational product.
Location and Accessibility
The Auntie Anne's location at PHL Airport is strategically placed to serve a high volume of passengers, specifically those utilizing Concourse D for departures and connections.
The address is: 8000 Essington Ave Concourse D, Philadelphia, PA 19153, USA.
Located within the secure area of the airport, access to this shop is generally reserved for ticketed passengers. Its position in Concourse D makes it an easily identifiable and convenient pit stop for passengers near those gates. Recognizing the needs of the traveling public, the facility ensures excellent access standards. The location features a Wheelchair accessible entrance, making the process of ordering and purchasing seamless for all patrons. The surrounding airport infrastructure, managed by PHL, provides additional amenities and ensures that the journey to and from the store is well-supported. Its placement near the gates of Concourse D means a delicious snack is never far away as travelers wait for their next flight or arrive in Pennsylvania.
Services Offered
Auntie Anne's provides a focused range of services centered around its fresh, proprietary pretzel products and quick service model.
- Classic Soft Pretzels: The core offering includes the signature Original Pretzel (plain or salted), the sweet Cinnamon Sugar Pretzel, and the textural Sweet Almond Pretzel.
- Pretzel Nuggets and Stix: For one-handed snacking solutions, the menu offers Pretzel Nuggets and Stix, including varieties like Sour Cream & Onion Pretzel Nuggets and Honey Mustard Pretzel Nuggets.
- Pretzel Dogs: Savory meal-style options are available, such as the Pretzel Dogs and Mini Pretzel Dogs, featuring a juicy hot dog wrapped in the fresh-baked pretzel dough.
- Custom Dips: A variety of dips are available to complement any pretzel order, including Cheese Dip, Sweet Glaze Dip (perfect for sweet pretzels), Marinara Dip (for savory items), Hot Salsa Cheese Dip, Honey Mustard Dip, Caramel Dip, and Cream Cheese Dip.
- Signature Beverages: The shop is famous for pairing its pretzels with refreshing drinks, most notably its sweet and tart Original Lemonade, along with Frozen Lemonade Mixers and other fountain sodas.
- Flexible Transactions: Patrons can choose between
In-store pickup
,In-store shopping
, andTakeout
. Payment is made fast and easy by accepting Credit cards, Debit cards, and NFC mobile payments.
Features / Highlights
Beyond the menu, several features make the Auntie Anne's location in PHL a notable stop for Pennsylvania travelers.
- Fresh, Hand-Baked Quality: The pretzels are famously baked fresh and served hot-out-of-the-oven, ensuring that signature, soft texture and golden-brown perfection that customers crave.
- Pennsylvania Origin Story: The brand’s roots in a local Pennsylvania farmers market provides a unique connection to the state’s food tradition, making it a proud local success story.
- Convenient Airport Location: Positioned directly in Concourse D, the store offers a highly accessible and time-efficient option for travelers navigating the often-stressful airport environment.
- Speed and Efficiency: The entire operation is optimized for a
Quick visit
, allowing busy travelers to grab their snack and proceed to their gate with minimal delay. - Diverse Snack Options: The menu offers a compelling blend of sweet and savory snacks and meal replacements, from the Cinnamon Sugar Pretzel to the Pretzel Dog, catering to all times of the day, including
Breakfast
. - Modern Payment Acceptance: The seamless acceptance of NFC mobile payments and major cards streamlines the transaction process, crucial for travelers dealing with currency or time constraints.
Contact Information
For travelers requiring information or wishing to contact the Auntie Anne's location in Concourse D of PHL, the following details are provided.
Address: 8000 Essington Ave Concourse D, Philadelphia, PA 19153, USA
Phone: (215) 492-6736
Mobile Phone: +1 215-492-6736
Operating Hours: As an airport concessionaire, hours are aligned with flight schedules and are typically very extended, often beginning as early as 4:15 AM and running into the evening. Travelers are advised to confirm specific daily hours via the PHL airport directory.
What is Worth Choosing
For a Pennsylvania user, Auntie Anne's remains worth choosing for two main factual reasons: Unmatched Product Quality and Essential Airport Convenience.
Firstly, despite occasional fluctuations in service execution noted in customer feedback, the core product—the soft, hand-baked pretzel—is consistently delicious and highly addictive, a fact even detractors often concede. When you need a guaranteed great-tasting pretzel in the airport, Auntie Anne's delivers on the promise of their original recipe. Choosing a classic pretzel paired with one of their famous dips, such as the Cream Cheese or Sweet Glaze, offers a reliably high-quality snack experience.
Secondly, the optimized convenience of the Concourse D location is invaluable. The shop's commitment to a
Quick visit
and its acceptance of modern payment systems like NFC mobile payments means travelers can quickly satisfy a craving without adding stress to their travel plans. It serves as an accessible and fast solution for aBreakfast
or any time snack. While customers should note and manage their expectations regarding potential service or consistency issues, the overall benefit of a fast, fresh, and famous pretzel from this established Pennsylvania-born brand in a key transit point makes Auntie Anne's a logical and highly satisfying choice.Auntie Anne's Details
Service options
- In-store pickup
- In-store shopping
- Takeout
- Delivery
Accessibility
- Wheelchair accessible entrance
Dining options
- Breakfast
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Auntie Anne's Photos










Auntie Anne's Location
Auntie Anne's
8000 Essington Ave Concourse D, Philadelphia, PA 19153, USA
Auntie Anne's Reviews
pretzelairportcashiercupsaltcream
★ 5★ 4★ 3★ 2★ 1Would have had Auntie Anne’s today, but then I remembered getting into a verbal altercation with an employee a few years back for not leaving a tip. Same thing I’ve thought of the many dozens of other times I would have eaten at this chain. Haven’t eaten at any since then. Shame too, as they do have good pretzels, but I’m not paying your employees wages to hand me a pretzel. Hopefully this ridiculous tipping culture will stop someday here in the US.
September 24 · Scott JohnsonLady who took my order today was SO RUDE!!! If you hate your job that much go someplace else!! Plus the pretzel dog was cold. No one needs to be treated with such a bad attitude. If it was not for customers you would not have a job so be nicer!
June 21 · DavidThe customer service/cashier was the most energetic and friendliness person I've met working since covid, in a fast food setting.He is the reason for highest possible review.
July 02 · Ricky RicardoFirst time trying Auntie Anne's and it did not disappoint.Got my order fresh from the oven with a side of a cheese dip.The service was amazing even at 4:30 am.My only comment is that it needs less salt. ( I ordered the nuggets pretzels).Definitely will try something else.Would recommend it.
January 14 · Nicole DaaboulLove Auntie Anne’s Pretzels!!! Quick service and Friendly. Located in Terminal B of Philadelphia Airport next to B2
September 26 · David Blumberg
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