Auntie Anne's Introduce
Introduction / Overview
For residents and shoppers across Central Virginia, particularly in the North Chesterfield area, Auntie Anne's at 11500 Midlothian Tpke has established itself as a well-known destination for a specific kind of baked good: the iconic soft pretzel. Categorized simply as a Bakery, this location specializes in hand-rolled, freshly baked dough products, offering a wide array of sweet and savory flavors designed to satisfy any sudden craving. Its presence in a high-traffic retail area makes it a natural and frequent stop for the local Virginia community, providing a perfect option for a "Quick visit" or a substantial snack while running errands.
The core promise of Auntie Anne's is built upon a simple but powerful concept: a pretzel that is "hand-rolled and freshly baked to golden brown perfection." This commitment to freshness and quality, particularly when the pretzels are "always warm, soft, and perfectly buttery," is what makes the experience an "instant mood booster," according to devoted local Virginia customers. The menu extends far beyond the Original salted pretzel, encompassing a diverse selection of flavors from sweet options like Cinnamon Sugar and Sweet Almond to savory choices like Pepperoni and Jalapeño, ensuring there is a product for nearly every taste preference in Virginia.
However, it is important for Virginia consumers to have a balanced perspective. While many appreciate the reliable warmth and flavor of a freshly made pretzel, other experiences indicate potential inconsistencies. Reports of long waiting times, receiving pretzels that were "old," "not even warm or oily," and perceived declines in product quality and staff performance have been noted by some local patrons. This conflicting feedback suggests that the quality of the experience at the North Chesterfield location can vary, underscoring the importance of expecting the best—a freshly baked product—and managing expectations regarding service during peak times. Despite these variances, the extensive service options, including Curbside pickup and Delivery, highlight the business's effort to maintain convenience for the local Virginia market.
Location and Accessibility
Auntie Anne's is situated in a highly convenient and central location for Virginia residents in the North Chesterfield and surrounding areas. The official address is 11500 Midlothian Tpke Space 470, North Chesterfield, VA 23235, USA. This prominent location, likely within a major shopping center or mall along the Midlothian Turnpike, ensures high visibility and easy access from major roadways, making it a destination that is simple to find for shoppers across the Richmond region.
Accessibility is a key feature of this location, which is crucial for a business designed for quick, convenient stops. The facility offers a Wheelchair accessible entrance, ensuring that all patrons can easily enter the store and access the counter without difficulty. Furthermore, the surrounding retail area provides a Wheelchair accessible parking lot, facilitating the entire process from parking to purchase for customers with mobility considerations. This commitment to accessibility is vital for serving the diverse Virginia population.
The location on Midlothian Turnpike is perfectly suited for its service model, which includes a focus on a "Quick visit." Whether a Virginia shopper is taking a brief break from shopping, picking up a pre-ordered Pretzel Bucket, or simply passing by, the accessible entrance and parking lot ensure a smooth, efficient transaction. The strategic placement means that for many Virginia customers, this Auntie Anne's is already part of their routine, whether for a quick, desired snack or a refreshing beverage while shopping nearby.
Services Offered
The Auntie Anne's in North Chesterfield provides a wide array of services designed to maximize convenience and accessibility for the busy Virginia consumer. These services cater to both on-site shoppers and those who prefer to enjoy their pretzels at home.
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LI Curbside pickup: A convenient option for Virginia customers who want to quickly retrieve their order without leaving their vehicle, enhancing the "Quick visit" experience.
LI Delivery: Providing the ultimate convenience, allowing local Virginia residents to have their favorite soft pretzels, dips, and drinks delivered directly to their home or workplace.
LI In-store pickup: Customers can place an order ahead of time and pick it up at the counter, minimizing waiting time during busy shopping hours.
LI In-store shopping: The traditional method of purchasing, allowing customers to watch the hand-rolling process and choose from the freshly baked selection on display.
LI Takeout: A standard, flexible service for customers who wish to grab their food and drinks to consume elsewhere, perfect for quick on-the-go snacking.
LI Extensive Beverage Selection: Offers a variety of refreshing drinks, including the signature Original Lemonade, Lemonade Mixers, Frozen Lemonade Mixers, Lemonade Iced Tea, Iced Tea, and a selection of Coca-Cola® Products, ensuring a perfect pairing for any pretzel choice.
LI Multiple Payment Methods: Accepts Credit cards, Debit cards, and NFC mobile payments, ensuring fast, modern, and flexible transactions.
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Features / Highlights
The standout features of Auntie Anne's in North Chesterfield are centered on its specific product and its dedication to customer convenience and access in the Virginia market.
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LI Hand-Rolled, Freshly Baked Pretzels: The core highlight is the commitment to making every pretzel by hand and baking it fresh to a "golden brown perfection," ensuring a warm, soft product that customers describe as "perfectly buttery" and an "instant mood booster."
LI Diverse Product Range: An extensive menu covers nearly all preferences, including eight varieties of Soft Pretzels (from Original to Pepperoni), two types of Pretzel Nuggets, four types of Pretzel Dogs (including Cheese and Mini versions), and three sizes of Pretzel Buckets, providing ample choice for the Virginia consumer.
LI Specialty Dips: Offers seven distinct dips—Caramel, Cheese, Hot Salsa Cheese, Light Cream Cheese, Marinara, Sweet Glaze, and Honey Mustard—allowing for personalized flavor combinations to complement every pretzel choice.
LI Convenience & Speed Focus: Operates under a "Quick visit" planning model and offers five distinct service options (Curbside pickup, Delivery, In-store pickup, In-store shopping, Takeout), maximizing efficiency for busy Virginia patrons.
LI Full Accessibility: Features both a Wheelchair accessible entrance and a Wheelchair accessible parking lot, ensuring inclusive access for the entire Virginia community.
LI Modern Payment Options: The acceptance of NFC mobile payments alongside credit and debit cards facilitates rapid and modern transactions.
LI Dual Service Experience: The bakery is known for both the positive experiences of "friendly and fast" staff and the noted occasional issues with long wait times and receiving cold, older products, making its service quality a point of frequent discussion among Virginia consumers.
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Contact Information
For Virginia residents wishing to contact the Auntie Anne's in North Chesterfield regarding hours, orders, or service inquiries, the following information is provided:
Address: 11500 Midlothian Tpke Space 470, North Chesterfield, VA 23235, USA
Phone: (804) 920-3838
Mobile Phone: +1 804-920-3838
What is Worth Choosing
Choosing Auntie Anne's in North Chesterfield is worth it for Virginia residents seeking a quick, reliably warm, and satisfying snack that perfectly blends a unique texture with a wide variety of familiar flavors. The primary draw remains the core product: a freshly made, hand-rolled soft pretzel that, when prepared properly, is described as an "instant mood booster" and "perfectly buttery." This consistent quality for spontaneous treat grabbing is what keeps many Virginia shoppers returning.
Furthermore, the sheer versatility of the menu makes it highly worth choosing. The availability of eight pretzel flavors, including the satisfying savory options like Pepperoni and Roasted Garlic & Parmesan, combined with seven different specialty dips, means a Virginia customer can find a new flavor combination for almost every visit. For families or groups, the Pretzel Buckets and Mini Pretzel Dogs provide an excellent, easy solution for sharing or party snacking. When factoring in the convenient location on Midlothian Turnpike and the extensive list of service options—Delivery, Curbside pickup, and In-store pickup—Auntie Anne's caters to virtually every scenario a busy Virginia customer might face.
While potential patrons in Virginia should be aware of the occasional reported inconsistencies regarding service speed and product temperature, the overall convenience factor, combined with the accessibility features (Wheelchair accessible entrance and parking), makes it an extremely practical option. For a quick, affordable, and customizable snack or a fast solution for a casual gathering, Auntie Anne's provides a highly focused and convenient service that remains a favorite "must-stop snack spot" for many in the North Chesterfield and greater Richmond, Virginia, area.
Auntie Anne's Services
Soft Pretzels
Every Auntie Anne's pretzel is hand-rolled and freshly baked to golden brown perfection.
- Original
Every single pretzel is an original, and freshly baked to raise the standard of snacking.
- Cinnamon Sugar
A soft pretzel hot from the oven, sprinkled with fresh cinnamon, sweet sugar, and handed right over.
- Sweet Almond
This sweet yet salty pretzel is baked fresh and topped with Auntie Anne's own toasted almond crunch.
- Sour Cream & Onion
A hint of sour cream and onion are freshly baked into a warm, soft pretzel for you to savor bite by bite.
- Roasted Garlic & Parmesan
The aroma of garlic and fresh parmesan makes this savory treat the best thing since sliced garlic bread.
- Pepperoni
Crowned with nine scrumptious slices of pepperoni and a savory three-cheese blend freshly baked into a warm, soft pretzel.
- Jalapeño
A pretzel topped with delicious jalapeño peppers, hot from the oven, is a refreshingly spicy treat.
- Raisin
A sweet snacking surprise with fresh raisins baked into warm delicious dough.
Pretzel Nuggets
Bite-sized versions of Auntie Anne's classic pretzel flavors are perfect for sharing.
- Original Pretzel Nuggets
Each pretzel nugget is freshly baked to a golden brown.
- Cinnamon Sugar Pretzel Nuggets
Small and sweet pretzel nuggets, sprinkled with simple cinnamon sugar, can satisfy even the hungriest.
Pretzel Dogs
Enjoy Auntie Anne's famous pretzel dough wrapped around a Nathan’s Famous® hot dog.
- Original Pretzel Dog
Auntie Anne's famous pretzel dough wrapped around a Nathan’s Famous® hot dog is not your average snack.
- Cheese Pretzel Dog
Auntie Anne's famous pretzel dough wrapped around a Nathan’s Famous® hot dog and topped with a simple three-cheese blend.
- Jalapeño & Cheese Pretzel Dog
A crispy three-cheese pretzel, topped with spicy jalapeño slices wrapped around a delicious Nathan’s Famous® hot dog.
- Mini Pretzel Dogs
Mini Pretzel Dogs made with Nathan’s Famous® hot dogs and Auntie Anne's famous pretzel dough pack a bite.
Pretzel Buckets
Freshly baked and golden brown, Auntie Anne's Pretzel Buckets have plenty to go around.
- Original Pretzel Nuggets Bucket
A bucket of Original Pretzel Nuggets is perfect for sharing.
- Cinnamon Sugar Pretzel Nuggets Bucket
Bite-size versions of the sweet Cinnamon Sugar Pretzel in a shareable bucket.
- Pepperoni Pretzel Nuggets Bucket
Perfect for a group, each nugget is topped with a slice of pepperoni and a sprinkle of three-cheese blend.
- Mini Pretzel Dogs Bucket
A fun shareable snack for anyone who loves Nathan’s Famous® hot dogs and Auntie Anne's famous pretzel dough.
Dips
The perfect complement to your Auntie Anne's pretzel.
- Caramel Dip
Sticky Caramel Dip will get on any pretzel’s sweet side.
- Cheese Dip
This is the cheese that’s sure to please any pretzel or pretzel dog. Simply cheesy and delicious.
- Hot Salsa Cheese Dip
Hot Salsa Cheese Dip is the perfect amount of spicy and cheesy.
- Light Cream Cheese Dip
A rich, delicious cream cheese dip to top off a sweet or salty pretzel.
- Marinara Dip
Marinara Dip is the savory, slightly sweet sauce every pretzel craves.
- Sweet Glaze Dip
A creamy sweet glaze for the freshest, warmest batch of pretzels you’ve ever tasted.
- Honey Mustard Dip
Everything goes better with Honey Mustard. But nothing goes quite as well as an Auntie Anne’s pretzel.
Drinks
Enjoy Auntie Anne's refreshing beverages.
- Original Lemonade
Auntie Anne’s very own refreshing lemonade is a sweet way to make any day feel like summer.
- Lemonade Mixers
Auntie Anne’s famous lemonade in fun, fruity flavors, such as Blue Raspberry, Cherry, Mango, and Strawberry.
- Frozen Lemonade Mixers
Enjoy the famous Lemonade Mixer flavors as a frozen treat, such as Blue Raspberry, Cherry, Mango, and Strawberry.
- Lemonade Iced Tea
Auntie Anne’s signature lemonade is mixed with freshly brewed iced tea for a refreshing twist on a classic drink.
- Iced Tea
A refreshing beverage at its best! Auntie Anne’s serves Iced Tea in sweet and unsweet options.
- Coca-Cola® Products
Auntie Anne’s proudly serves Coca-Cola® products to pair perfectly with our pretzels.
Auntie Anne's Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Auntie Anne's Photos










Auntie Anne's Location
Auntie Anne's
11500 Midlothian Tpke Space 470, North Chesterfield, VA 23235, USA
Auntie Anne's Reviews
pretzelcinnamonmanagementthe menusaltedcashierprices
★ 5★ 4★ 3★ 2★ 1Auntie Anne’s never disappoints! The pretzels are always warm, soft, and perfectly buttery if they make them fresh—an instant mood booster every time. I love grabbing one while shopping or just as a quick treat. The salted pretzel is my favorite, but honestly, you can’t go wrong with anything on the menu. The staff is always friendly and fast, which makes the experience even better. A must-stop snack spot!
April 24 · Kia DaisleyA rip-off.20 minutes in line, half the pretzels were old that they gave us, Not even warm or oily.. I spent $26 on products and they wouldn't even allow me to get my reward points. It's such a rip-off, they charge an arm and a leg. They no longer offer the buy three, Get one free. The quality of their products have gotten worse, The caliber of their employees have gotten worse.I can't wait for a new pretzel competitor to come into Richmond area
December 06 · Tony HudginsThis Auntie Anne's is out of my way and I usually don't go to this one. The checkout went fast. I got my pretzel home and shared it with my wife. The bottom was burnt. All the person did is cover it up with a bunch of cinnamon and sugar. Worst pretzel I have ever had from Auntie Anne's. I do not recommend this location.
February 20 · J HThe pretzels are good but the service is awful they never understand what I'm saying and I have to repeat myself multiple times. The prices advertised are not what they ring up as, I ordered a bucket of the regular pretzel bites which were advertised as $25.99 but rang up for $27.99 and when I poited it out the worker tried to tell me it was taxes when it obviously wasn't and she would not honor the price as advertised, they even went to a little back room seeming to ask im assuming a manager what to do and cane back with no answer. I know it's just $2 which is not my issue it's that the prices are wrong and that they will not honor the price that's on the menu.
November 08 · Kenleigh NewmanWe had an afternoon snack for one of the doctors office for 40 people and they loved it so much. The order was fresh and delicious. We will be doing it again next month. Maria and team were so great to work with. Communication was fantastic from ordering to the completion! I wish I took photos of how great everything looked but will do next time! Thanks for the successful and delicious event!!
June 26 · Jacob Adair
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