Cinnabon Introduce
Introduction / Overview
For North Carolina locals seeking that signature, unmistakable scent and sweet, satisfying flavor, the Cinnabon location at SouthPark Mall in Charlotte remains a reliable destination. Known universally as a dedicated Bakery focused on crafting the "world's most irresistible cinnamon rolls," this spot offers a moment of indulgence during a busy shopping trip or as a planned treat for the family.
The heart of the Cinnabon experience is the Classic Roll, an oven-fresh masterpiece made with warm dough, proprietary Makara® Cinnamon, and generously topped with their signature, rich cream cheese frosting. It’s an indulgence that has cemented the brand's place in the sweet treat landscape across the United States.
While the Classic Roll is the star, the menu is expanding to include innovative and exciting new flavors, such as the specialty Topped Bons and collaborations with other iconic treats. Whether you're craving the pure, ooey-gooey goodness of a fresh roll or a convenient pack to take home, this Charlotte location ensures a memorable and satisfying experience, positioning itself perfectly for a Quick visit whenever the craving hits.
It's worth noting, as with any popular location, customer service experiences can vary. One reviewer mentioned that while the food was "amazing," the service felt rushed. Customers should be clear with their orders—especially regarding specific toppings or items like the Pecan Roll—to ensure they get exactly the delicious treat they desire, fresh from the oven and perfectly prepared.
Location and Accessibility
The Cinnabon bakery is conveniently located within one of Charlotte, North Carolina's premier shopping destinations, SouthPark Mall. Its central location makes it an easy stop for those shopping, working, or residing in the surrounding neighborhoods.
Official Address:4400 Sharon Rd G40, Charlotte, NC 28210, USA
Being situated inside a major mall offers straightforward access for local visitors. The location prioritizes ease of visit for all patrons, providing essential accessibility features:
- Wheelchair accessible entrance (via the mall's main entrances).
- Wheelchair accessible parking lot (plenty of designated parking spots available within the mall's parking structure).
For a fast and efficient transaction, the bakery accepts modern payment methods, making your Quick visit even simpler. Patrons can pay using:
- Credit cards
- Debit cards
- NFC mobile payments (e.g., Apple Pay, Google Pay)
The primary service option at this location is Takeout, allowing customers to grab their sweet treats and continue their day without delay, whether that means continuing shopping or heading home.
Services Offered
This Cinnabon location offers a specialized menu centered on their world-famous cinnamon rolls and complementary beverages. Services are designed for convenience and satisfying that powerful sweet craving quickly.
- Classic Cinnamon Rolls: The iconic Classic Roll, a large, fresh-baked cinnamon roll, is the foundation of the menu. They also offer smaller sizes like the MiniBon® and bite-sized BonBites™.
- Specialty Topped Bons: A variety of decadent rolls featuring extra toppings and collaborations. Menu items may include:
- Chocolate Peanut Butter Cup Bon Made With REESE’S
- Chocolate Peanut Butter Candy Bon Made With REESE'S PIECES
- The classic Caramel PecanBon® (also known as a pecan roll, but it typically includes frosting and caramel).
- CinnaPacks™ for Home: Ready-to-heat and eat packages of their popular rolls, perfect for sharing at home or the office. Options include the Classic CinnaPacks™, MiniBon® CinnaPacks™, and even Colorful Frosting CinnaPacks which include decorative frosting swirls.
- Quick Bites & Baked Treats: Other shareable treats like Center of the Roll™ (the ooey-gooey middle part), CinnaSweeties® (bite-sized doughnuts), and Churro Sticks.
- Coffee and Refreshing Drinks: The bakery offers Coffee to complement the sweetness, along with specialty beverages such as:
- Frozen Drinks (like the Chocolate Peanut Butter Cup Chillatta® Made With REESE'S).
- Refreshing Drinks (such as the Flavored Spritz, a twist on lemonade).
- Dips and Extras: Small sides like Hidden Valley™ Ranch Dip (for any pretzel/savory offerings, which may vary by location) and extra sides of their signature cream cheese frosting.
Features / Highlights
For North Carolina residents, choosing the SouthPark Mall Cinnabon offers several appealing features that highlight its strength as a sweet spot:
- The Makara® Cinnamon Difference: Cinnabon sources its unique Makara® Cinnamon from the mountains of West Sumatra, Indonesia. This distinctive, bold flavor is what truly separates their products from competitors and gives their classic rolls their famous aroma.
- Convenience and Speed: The business is designed for efficiency, focusing primarily on Takeout and the Quick visit concept. For shoppers who need an immediate sugar rush or a treat to go, the setup is fast and streamlined.
- Family and Group Sharing Options: The highly popular CinnaPacks™ are a significant highlight. These multi-roll packs are sold ready to heat and eat, making them a perfect, hassle-free dessert or breakfast option to bring home for the family or to a gathering.
- Irresistible Limited-Time Offerings: Cinnabon frequently features exciting, limited-time products. The current focus on Chocolate Peanut Butter treats in collaboration with REESE’S showcases their commitment to seasonal and trendy flavor combinations, keeping the menu fresh and exciting for repeat customers.
- Accessibility and Mall Location: Being inside SouthPark Mall means the location is centrally accessible, benefits from extensive nearby parking, and offers a comfortable, accessible environment for all patrons, including a Wheelchair accessible entrance and parking.
Contact Information
If you are planning a visit, need to confirm their current hours, or want to inquire about large orders or CinnaPacks™ availability, the following contact details for the Charlotte location are provided:
Physical Address:4400 Sharon Rd G40, Charlotte, NC 28210, USA
Primary Phone Number:(980) 294-3104
As this location is inside the SouthPark Mall, the operating hours typically align with the mall's schedule. It is always a good idea for local users to call ahead for confirmation, especially for holiday or special event hours.
What is Worth Choosing
For North Carolina residents, Cinnabon at SouthPark Mall is worth choosing primarily for the unmatched quality of the classic cinnamon roll and the convenience of its take-home options.
First, the core product—the Classic Roll and its sibling the Caramel PecanBon®—is widely regarded as the gold standard of cinnamon rolls. The special Makara® Cinnamon provides a deep, complex flavor that is truly unique, making the roll an indulgence you simply can't find elsewhere in the same form. If you want the authentic Cinnabon experience, this is the place to get it, fresh and warm.
Second, the CinnaPacks™ are an ideal choice for the local resident looking for an easy, crowd-pleasing dessert. Whether you pick up a Classic CinnaPack™ or one of the smaller BonBites™ CinnaPacks™, these items are packaged specifically to travel well and be reheated easily at home, extending the fresh bakery experience to your kitchen table.
In summary, while service feedback can be mixed, the consistent, high-quality, and indulgent nature of the core menu items, combined with the convenient mall location and flexible take-home options, solidifies this Cinnabon as a worthwhile and highly tempting sweet spot for any local Charlotte resident.
Cinnabon Services
CinnaPacks™
- Colorful Frosting CinnaPacks $0.00
CinnaPacks topped with colorful frosting swirls. Ready to heat and eat. Heating instructions included. Listed calories are per serving.
Dips
- Hidden Valley™ Ranch Dip $1.49
Snack-sized cups of creamy, tangy Hidden Valley™ Ranch. Pair with Pepperoni Nuggets for a tasty twist on pizza.
Frozen Drinks
- Chocolate Peanut Butter Cup Chillatta® Made With REESE'S $0.00
Chocolate, REESE’S Peanut Cups, and REESE’S PIECES. This Chillatta is sure to mesmerize your tastebuds
Featured
- Chocolate Peanut Butter Cup With REESE's Bon $0.00
Peanut butter lovers rejoice! Topped with REESE’S Peanut Butter Cups and an extra little swirl of caramel, this bon will make you say WOW. Available in multiple Bon sizes, and Center of the Roll. Available while supplies last
- Flavored Spritz $0.00
A refreshing twist on lemonade. Try this blend of Strawberry, Mango or Blue Raspberry lemonade with Sprite®.
- Hidden Valley™ Ranch Dip $1.49
Snack-sized cups of creamy, tangy Hidden Valley™ Ranch. Pair with Pepperoni Nuggets for a tasty twist on pizza.
- Chocolate Peanut Butter Cup Chillatta® Made With REESE'S $0.00
Chocolate, REESE’S Peanut Cups, and REESE’S PIECES. This Chillatta is sure to mesmerize your tastebuds
- Chocolate Peanut Butter Candy Bon Made With REESE'S PIECES $0.00
Topped Bon made with extra wow (REESE’S PIECES and chocolate sauce). Available in multiple Bon sizes, and Center of the Roll. Available while supplies last
Refreshing Drinks
- Flavored Spritz $0.00
A refreshing twist on lemonade. Try this blend of Strawberry, Mango or Blue Raspberry lemonade with Sprite®.
Topped Bons
- Chocolate Peanut Butter Candy Bon Made With REESE'S PIECES $0.00
Topped Bon made with extra wow (REESE’S PIECES and chocolate sauce). Available in multiple Bon sizes, and Center of the Roll. Available while supplies last
- Chocolate Peanut Butter Cup Bon Made With REESE’S $0.00
Peanut butter lovers rejoice! Topped with REESE’S Peanut Butter Cups and an extra little swirl of caramel, this bon will make you say WOW. Available in multiple Bon sizes, and Center of the Roll. Available while supplies last
Cinnabon Details
Service options
- Takeout
- Delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Coffee
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Cinnabon Photos





Cinnabon Location
Cinnabon
4400 Sharon Rd G40, Charlotte, NC 28210, USA
Cinnabon Reviews
cinnamon rolls
★ 5★ 4★ 3★ 2★ 1I feel totally conned. I don't eat at cinnabon but I was walking by and I saw a pecan roll, so I ordered one. I go to sit down I open the box and there's all kinds of crap on top of it last time I checked a pecan roll was just a pecan roll it didn't have anything on top of it but pecans. I took it back I asked for the pecan roll but I saw plain pecan roll. So she takes and there's frosting on top of it next time she brings to me. Like they don't know what a pecan roll is it's sitting in the display window. If you're not going to get somebody what your displaying then they going to feel conned. Don't display a pecan roll if you're not going to give somebody a pecan roll!!!!!
November 14 · lisa feldmanFirst time I have ever been to Cinnabon. The food was amazing. The girl who took my order was rude. She did not greet me and was not nice. She cared about getting back to her phone.
September 26 · JonathonI purchased the center of the roll. It had a ball of cinnamon on top and so much cinnamon on the inside that it was bitter. And my soda was flat. My experience was terrible.
May 24 · Asma LateefMy food was hot and delicious
June 14 · Terry AdamsThese cinnamon buns are to die for!
May 06 · Jennifer Sanjuan
More Bakery Near Me
Auntie Anne's3.0 (128 reviews)4400 Sharon Rd G40, Charlotte, NC 28211, USA
Copain Bakery & Provisions4.0 (201 reviews)6601 Carnegie Blvd, Charlotte, NC 28211, USA
Whole Foods Bakery5.0 (2 reviews)6610 Fairview Rd, Charlotte, NC 28210, USA
Poppy's Bagels & More4.0 (670 reviews)2921 Providence Rd, Charlotte, NC 28211, USA
Krispy Kreme4.0 (1822 reviews)119 N Sharon Amity Rd, Charlotte, NC 28211, USA
For Goodness Cakes5.0 (9 reviews)436 Bertonley Ave, Charlotte, NC 28211, USA
Costco Bakery5.0 (5 reviews)500 Tyvola Rd, Charlotte, NC 28217, USA
Beurrejour0.0 (0 reviews)3500 Latrobe Dr, Charlotte, NC 28211, USA
campin5.0 (1 reviews)1817 Park Rd, Charlotte, NC 28203, USA
Bake Mohr Sweets5.0 (24 reviews)4412 Monroe Rd Suite D, Charlotte, NC 28205, USA
Ashworth's Cookies5.0 (7 reviews)4412 Monroe Rd, Charlotte, NC 28205, USA
Joan's Bakery (online ordering)4.0 (61 reviews)on Greenway side (back) of building, 1100 Metropolitan Ave #190, Charlotte, NC 28204, USA
Categories
Top Visited Sites
Bud's Donut Shop4.0 (122 reviews)
SoDelicious HomeMade Bakery4.0 (59 reviews)
Cookies By Meesa4.0 (25 reviews)
Lost Larson (Andersonville)4.0 (914 reviews)
Baked by Melissa3.0 (41 reviews)
Oma's Cookies5.0 (22 reviews)Top Searches
Trending Bakery Tales Posts
How to Create the Perfect Caramel Apple Pie: Expert Tips and Flavor Secrets
How to Create a Perfect Dessert Buffet with Your Favorite Pastries
How to Make the Best Pumpkin Churros from Scratch at Home
How to Make the Perfect Homemade Cinnamon Roll Cake
How to Bake the Best Homemade Apple Crisp with Real Flavor
How to Make Perfect Chocolate Lava Cakes from Scratch 
