Cinnabon Introduce
For anyone in Massachusetts with a love for classic, gooey, and irresistible cinnamon rolls, Cinnabon is a name that immediately comes to mind. While it's a nationally recognized brand, the Cinnabon location at Westgate Mall in Brockton feels very much like a local fixture for many residents. It serves as a go-to spot for a sweet treat, a quick breakfast, or a delightful snack while out shopping. This particular location has carved out its own place in the community, providing a consistent and comforting experience that has made it a memorable stop for many.
The appeal of Cinnabon lies in its simple, yet perfected menu. The aroma of freshly baked cinnamon rolls is a familiar and welcoming scent that draws people in from all corners of the mall. The bakery's dedication to creating a high-quality product is evident in every bite, from the warm, soft dough to the generous swirl of Makara cinnamon and the signature cream cheese frosting. It’s a place that promises and delivers a classic indulgence, making it a popular choice for families, shoppers, and anyone looking to satisfy a sweet tooth. The familiarity of the brand combined with the convenience of its location makes it a beloved part of the Brockton dining landscape.
This Cinnabon is located at 200 Westgate Dr, Brockton, MA 02301, USA. Its prime location within the Westgate Mall makes it incredibly accessible for a wide range of people. Whether you're a local resident running errands, a family spending a day at the mall, or a commuter passing through the area, stopping here is convenient. The mall itself provides an abundance of parking, so accessibility is rarely an issue. The Cinnabon store is situated in a high-traffic area of the mall, making it easy to find and a great meeting point. The accessibility of the location is a major benefit, as it allows people to grab a quick treat without a major detour, fitting perfectly into the busy lifestyle of many Massachusetts residents. The store's easy-to-find location ensures that a craving for a warm cinnamon roll can be satisfied with minimal effort.
Cinnabon, while famous for its cinnamon rolls, offers a variety of products and services that cater to different customer needs and preferences.
- Classic Cinnamon Rolls: The star of the show. These are large, warm, and covered in their famous cream cheese frosting. They are available in various sizes, including the classic Cinnabon and the slightly smaller Minibon.
- Cinnamon Roll-Based Products: The menu often includes other items that feature the same delicious cinnamon and dough, such as Cinnabon Stix and the Center of the Roll, which is a fan favorite for those who love the gooey center.
- Beverages: To complement their sweet treats, Cinnabon offers a range of beverages, including their signature blended coffee drinks and other hot and cold options.
- Bulk and Catering Orders: Customers have the option to purchase Cinnapacks, which are six-packs of their classic rolls, perfect for sharing with family, friends, or coworkers. This service makes it easy to bring a sweet treat to any gathering.
- Convenience: As a counter-service establishment, Cinnabon provides quick and efficient service, making it an excellent choice for people on the go.
A business's highlights and features are often revealed through customer experiences. This Cinnabon location, in particular, has seen a range of feedback that speaks to both its product quality and its customer service.
- Product Consistency and Quality: The fundamental highlight is the consistent quality of the baked goods. Customers repeatedly express their love for the product, highlighting the warm, fresh, and delicious nature of the cinnamon rolls. This consistency is a major draw for the brand.
- Managerial Response to Issues: One customer review highlights a positive interaction with the manager. After an issue with a six-pack of buns, the manager was described as kind and prompt in resolving the problem, offering a replacement without hesitation. This shows a commitment to customer satisfaction and a willingness to address issues professionally.
- Accessibility and Inclusion Concerns: A conflicting review, however, raises a significant concern about customer service and inclusivity. The review alleges that a manager was rude and disrespectful to a disabled man in a wheelchair, telling him to move because he was "in the way." This negative feedback is a serious point for consideration, as it runs counter to the expectation of a welcoming and accommodating environment.
- Reliable for Sweet Treats: Despite the mixed reviews on service, the product itself remains a significant draw. People consistently turn to Cinnabon for a comforting and indulgent baked good. The sensory experience of the warm, fresh roll is a powerful feature that keeps customers coming back.
For more information or to contact the store, you can use the following details.
Address: 200 Westgate Dr, Brockton, MA 02301, USA
Phone: (508) 583-9233
For locals in Brockton and the greater Massachusetts area, Cinnabon at Westgate Mall is a suitable choice for a classic and indulgent treat. Its convenient location within a popular shopping destination makes it an easy stop during a busy day. While there is conflicting feedback regarding customer service, the core product—the signature cinnamon roll—remains a reliable source of comfort and enjoyment. The option to buy bulk packs is great for local gatherings, and the consistent product quality ensures that you know exactly what you're getting. For residents who appreciate a warm, freshly baked cinnamon roll and are in the area, Cinnabon offers a familiar and satisfying experience. It's a place that, despite any potential challenges, continues to be a go-to spot for many due to its classic appeal and convenient location.
Cinnabon Vibe
Featured
- Flavored Spritz
A refreshing twist on lemonade. Try this blend of Strawberry, Mango or Blue Raspberry lemonade with Sprite®.
- Chocolate Peanut Butter Candy Bon Made With REESE'S PIECES
Topped Bon made with extra wow (REESE’S PIECES and chocolate sauce). Available in multiple Bon sizes, and Center of the Roll. Available while supplies last
- Chocolate Peanut Butter Cup With REESE's Bon
Peanut butter lovers rejoice! Topped with REESE’S Peanut Butter Cups and an extra little swirl of caramel, this bon will make you say WOW. Available in multiple Bon sizes, and Center of the Roll. Available while supplies last
- Chocolate Peanut Butter Cup Chillatta® Made With REESE'S
Chocolate, REESE’S Peanut Cups, and REESE’S PIECES. This Chillatta is sure to mesmerize your tastebuds
Cinnamon Rolls
- Classic Roll US$9.49
Our world-famous cinnamon roll is made with a combination of warm dough, legendary Makara cinnamon, and signature cream cheese frosting for a freshly baked, irresistible sweet treat.
- Minibon®
Our world famous cinnamon roll, just slightly smaller.
- BonBites™
The classic Cinnabon flavors you love, but in 4 adorably bite-sized bons!
Topped Bons
- TurtleBon
Topped with drippy caramel, rich Ghirardelli chocolate sauce, and pecans, TurtleBon is a sweet and nutty treat.
- Caramel Lover
Caramel frosting and caramel sauce make this bon irresistible for the serious caramel lover.
- OREO® Bon
Rich chocolate sauce and OREO® pieces make for an insanely chocolatey, crunchy treat.
- Caramel PecanBon® US$10.99
Our Signature Classic Roll with decadent caramel and pecan topping for the perfect crunch.
- Chocolate Peanut Butter Candy Bon Made With REESE'S PIECES
Topped Bon made with extra wow (REESE’S PIECES and chocolate sauce). Available in multiple Bon sizes, and Center of the Roll. Available while supplies last
- Chocolate Peanut Butter Cup Bon Made With REESE’S
Peanut butter lovers rejoice! Topped with REESE’S Peanut Butter Cups and an extra little swirl of caramel, this bon will make you say WOW. Available in multiple Bon sizes, and Center of the Roll. Available while supplies last
CinnaPacks™
- Classic CinnaPacks™
Ready to heat & eat! Bring home the best of our bakery with the perfectly shareable Classic CinnaPacks™. With 4-count and 6-count options, you’ll have enough to treat the whole family. Heating instructions included. Listed calories are per serving.
- MiniBon® CinnaPacks™
Ready to heat & eat! Share the love of our mini-sized Cinnabon with our MiniBon® CinnaPacks™. With your choice of 9-count and 15-count options, you’ll have enough to treat the whole family. Heating instructions included. Listed calories are per serving.
- BonBites™ CinnaPacks™
Ready to heat & eat! The classic Cinnabon flavors you love, but adorably bite-sized! Bring our irresistible BonBites™ home in a 16-count CinnaPacks™ to share the fun. Heating instructions included. Listed calories are per serving.
- Colorful Frosting CinnaPacks
CinnaPacks topped with colorful frosting swirls. Ready to heat and eat. Heating instructions included. Listed calories are per serving.
- Topped Bons CinnaPacks™
Tasty toppings and tempting options! Try a variety of Topped Bon flavors, available in different CinnaPack and Bon sizes. CinnaPacks are served ready to heat and eat with heating instructions included. Listed calories are per serving.
- Quick Bites Pack US$22.99
Something for everyone! Have a taste of each of our Quick Bites baked treats with this sharable pack which includes 5 CinnaSweeties®, 4 BonBites™, 3 Cookie BonBites™, 2 Churros, and a side of frosting. Listed calories are per serving.
Quick Bites
- Center Of The Roll™
The ooey-gooey center of the Cinnabon universe. Available in Classic and Caramel PecanBon® flavors, this is the definition of a perfect treat.
- CinnaSweeties®
Bite-size doughnut treats rolled in our famous cinnamon sugar, for a perfectly poppable treat. Comes with a side of frosting.
- Churro Stick
Each Churro Stick is baked to perfection and topped with a magical combination of our world-famous Makara® Cinnamon and sugar. Add a cup of our signature cream cheese frosting for a truly irresistible treat.
- Cookie BonBite
Ooey gooey cinnamon rolls INSIDE chewy chocolate chip cookies. With one bite, you’re wrapped in a warm, all-encompassing sense of sweet, sheer euphoria.
Drinks
- Mochalatta Chill®
A decadent combination of coffee and chocolate that will perk you right up with a cold, refreshing dose of delicious.
- Flavored Cold Brew
Take on your day with our premium, high-altitude Arabica cold brew iced coffee in-hand.
Frozen Drinks
- Chillattas®
Creamy, blended beverages available in various signature flavors and topped with whipped cream.
- Chocolate Peanut Butter Cup Chillatta® Made With REESE'S
Chocolate, REESE’S Peanut Cups, and REESE’S PIECES. This Chillatta is sure to mesmerize your tastebuds
Add Ons
- Side Of Pecans US$1.99
Add a side of pecans to your order for an added crunch!
- Side Of Cream Cheese Frosting US$1.99
There is no such thing as too much frosting.
- Side Of Caramel Frosting US$1.99
- Side Of Chocolate Sauce US$1.99
- Side Of Caramel Topping US$1.99
Snack Packs for 4 (or more!)
- The Classics Snack Pack US$25.00
The perfect snack for 2-4 people. You get two 21 oz. cups of Original or Cinnamon Sugar Pretzel Nuggets, two Classic Pretzels of any flavor, and 4 dips of your choice.
Pretzel Buckets
- Original Pretzel Nuggets Bucket US$39.99
Nothing says party time like a bucket of nugs. Each bucket contains approx. 5 servings of nuggets.
- Cinnamon Sugar Pretzel Nuggets Bucket US$39.99
Nothing says party time like a bucket of nugs. Each bucket contains approx. 5 servings of nuggets.
- Mini Pretzel Dogs Bucket US$48.99
Nothing says party time like a bucket of nugs. Each bucket contains approx. 5 servings of Mini Pretzel Dogs.
Pretzel Nuggets
- Original Pretzel Nuggets
Each nugget is freshly baked to a golden brown. Our nuggets may look mini, but they sure are mighty.
- Cinnamon Sugar Pretzel Nuggets
Small and sweet pretzel nuggets, sprinkled with simple cinnamon sugar, can satisfy even the hungriest. Every single bite is fresh from the oven.
- Pepperoni Pretzel Nuggets
The Pepperoni Pretzel you know and love, available bite-size! Each nugget is topped with a slice of pepperoni and a sprinkle of three-cheese blend.
Pretzel Dogs & Mini Pretzel Dogs
- Mini Pretzel Dogs US$11.99
Bundled up one at a time and baked fresh every time. Mini Pretzel Dogs made with Nathan’s Famous® hot dogs pack a bite.
- Original Pretzel Dog US$8.49
Our famous pretzel dough wrapped around a Nathan’s Famous® hot dog is not your average snack. It’s a power-packing, spirit-raising reward.
Classic Pretzels
- Original Pretzel US$6.99
The pretzel that started it all - made from five, simple ingredients and freshly baked to raise the standard of snacking.
- Cinnamon Sugar Pretzel US$7.99
A pretzel hot from the oven, sprinkled with fresh cinnamon and sweet sugar.
- Pepperoni Pretzel US$7.99
The Original pretzel topped with nine slices of pepperoni and a savory three-cheese blend.
- Sweet Almond Pretzel US$7.99
A sweet yet salty pretzel baked fresh and topped with our own toasted almond crunch. Pair it with a Caramel dip to enjoy a favorite combination of our founder, Auntie Anne Beiler.
Refreshing Drinks
- Flavored Spritz
A refreshing twist on lemonade. Try this blend of Strawberry, Mango or Blue Raspberry lemonade with Sprite®.
- Lemonade Frost
The perfect way to savor the summer is with a Lemonade Frost. This frosty sip starts with a real whipped cream base, layered with Auntie Anne's frozen Original Lemonade, mixed with a splash of flavor and topped with real whipped cream. Flavor options include our limited time feature flavor, Dragonfruit Mango made with real fruit, or our core mixer flavors of Strawberry, Blue Raspberry and Mango.
- Original Lemonade
Auntie Anne’s very own refreshing lemonade is a sweet way to make any day feel like summer.
- Lemonade Mixers
Auntie Anne’s famous lemonade in fun, fruity flavors, such as Strawberry, Blue Raspberry, and Mango.
- Frozen Lemonade Mixers
Enjoy the fruity Lemonade Mixer flavors as a frozen treat.
- Coca-Cola® Fountain Soda
Auntie Anne's proudly serves Coca-Cola® products to pair perfectly with our pretzels.
- Bottled Soda US$3.99
- Bottled Water US$3.99
- Watermelon Lemonade Frost
Delicious blend of Watermelon and Frozen Original Lemonade topped with real whipped cream and festive sprinkles. The summer just got way better with watermelon.
- Watermelon Frozen Lemonade Mixer
The bright color and flavor of Watermelon and our signature Original Frozen Lemonade. What could be more refreshing?
- Watermelon Lemonade Mixer
Watermelon flavor meets our Original Iced Lemonade in a refreshing summer beverage.
Dips
- Cheese Dip US$1.99
Simply cheesy and delicious. Pairs well with Original Pretzel Nuggets.
- Hot Salsa Cheese Dip US$1.99
Add some heat to your pretzel snack.
- Sweet Glaze Dip US$1.99
The perfect dip pairing with Cinnamon Sugar Pretzel Nuggets or a Cinnamon Sugar Pretzel.
- Honey Mustard Dip US$1.99
Ken's famous Honey Mustard flavor.
- Caramel Dip US$1.99
Pair a Caramel dip with the Sweet Almond Pretzel to enjoy the real 'Auntie Anne' Beiler's favorite combo.
- Marinara Dip US$1.99
Marinara + Pepperoni Pretzel or Nuggets = Pretzel Pizza.
- Light Cream Cheese Dip US$1.99
Pairs well with the Cinnamon Sugar Pretzel.
Cinnabon Details
Service options
- Delivery
- In-store pick-up
- Takeaway
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Offerings
- Coffee
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Cinnabon Photos










Cinnabon Location
Cinnabon Reviews
managercinnamon rollsmallbuns
★ 5★ 4★ 3★ 2★ 1Love this place. Recently purchased a six pack and was not satisfied with the quality of the product so I returned it. I contacted the store the manager answered. He kindly addressed the issue and further explained the process. He didn’t hesitate to replace the buns. I’d recommend the store without hesitation.
July 12 · Ellibeth BCManager (or I believe he was the manager, seemed like he was in charge) was so rude and all about the money. He was so disrespectful to a disabled man in a wheelchair and told him that he “needed to move because you are in the way”. So awful!
February 15 · Hannah AdamsPurchased a Cookie from there on 12/13/24 it cost me $4.27 for . was supposed to be Chocolate Chip " the worst cookie he ever had" said the Person I gave it to😞 the Customer Service was great but they can keep the Cookies
December 14 · Patrice JohnsonGene the manager, is super nice and he’s great at his job. The food was great and the coffee was really good. I would totally recommend, if you like really delicious cinnamon rolls then Cinnabon is the place for you. I hope to visit in the near future again. 1000% recommend.
August 20 · Logan NeasbittThey got my order perfectly and the cinnabon was wonderfully sweet, fresh and tastie. They had my order ready, because I did a mobile order pick up and they were nice. Will be going again when splurging
August 13 · CC
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