Pam's Donut & Ice Cream Introduce
When you're searching for a local gem that perfectly balances a quick, satisfying breakfast with a sweet, delightful treat, look no further than Pam's Donut & Ice Cream in San Bernardino. More than just a simple donut shop, this local establishment has become a reliable favorite for residents across the Inland Empire, combining the irresistible aroma of freshly baked goods with a selection of cooling ice cream and robust coffee options. It’s the quintessential California neighborhood spot, ready to fuel your morning commute or provide a well-deserved afternoon pick-me-up.
For Californians on the go, finding a place that offers both speed and quality is key. Pam’s Donut & Ice Cream delivers on this promise, offering a casual and welcoming atmosphere ideal for a “quick visit,” as many loyal customers appreciate. Their commitment to excellent service and a diverse menu ensures that whether you're craving a classic glazed donut, a hearty breakfast sandwich, or a refreshing iced coffee, you'll find something to hit the spot. With their doors opening early, Pam's is a foundational stop for many local routines.
Location and Accessibility
Conveniently located in the heart of San Bernardino, Pam’s Donut & Ice Cream is an accessible fixture for anyone in the area. You can find this popular spot nestled in the Westside Plaza, a busy and centralized location that makes it easy to drop by whether you’re coming from work, running errands, or simply cruising through the neighborhood. Its specific address is 1588 W Base Line St Ste 102, San Bernardino, CA 92411, USA.
Accessibility is a key priority for the shop, ensuring that every member of the community can enjoy their offerings. The location provides both a wheelchair accessible entrance and wheelchair accessible parking lot, making visits hassle-free for all patrons. The surrounding area offers plenty of parking to accommodate both quick stops and leisurely visits.
For many in the San Bernardino region, the proximity of Pam’s Donut & Ice Cream to major local roads and its position within a retail complex makes it a highly practical choice. It’s an easy-to-find destination that eliminates the stress of complicated navigation, allowing you to get to your favorite donut or coffee without unnecessary delay.
Services Offered
Pam's Donut & Ice Cream goes beyond the basic bakery model by offering a comprehensive array of food and drink options tailored for all times of the day. From filling breakfast items to a range of sweet desserts and energizing beverages, their menu is designed to cater to diverse tastes and needs. The primary service model focuses on takeout, perfectly suiting the needs of busy Californians who need to grab their treats and go, though the casual atmosphere is welcoming for those who choose to enjoy their items right there.
Here is a detailed look at the services and offerings you can expect:
- Donuts and Baked Goods: The backbone of the shop, featuring a wide selection of classic and specialty donuts. Options frequently include Glaze Original Donuts, Iced Cake Donuts, Plain Cake Donuts, Old Fashion Donuts, Sugar Raise Donuts, Chocolate Raise Donuts, Maple Bars, Twist Donuts, and specialty items like Bear Claws, Apple Fritters, and Cronuts. They also offer donut holes, both by the piece and by the dozen.
- Filled and Specialty Donuts: Patrons can often find delicious filled options such as Filled Jellies Donuts, Filled Custard Cream Fill Donuts, Lemon Filled Donuts, and Jelly Filled Donuts, providing that burst of sweetness.
- Breakfast Sandwiches and Meals: Beyond the sweet treats, the shop offers savory options perfect for breakfast or lunch. These often include various combinations of egg, cheese, bacon, ham, or sausage on either a Croissant (like the Ham and Cheese Croissant or the Egg Bacon and Cheese Croissant) or a Bagel (such as the Ham Egg and Cheese Bagel).
- Other Pastries: Additional baked delights may be available, including different varieties of Croissants (like Plain and Strawberry Cream Cheese), Muffins, and often a Cinnamon Roll.
- Dessert: Living up to its name, the shop offers Ice Cream in the afternoons, frequently featuring well-known brands like Thrifty Ice Cream, making it a perfect spot for an after-school or after-dinner treat.
- Hot Beverages: A full range of warm drinks is available, including regular Coffee, Hot Tea, Hot Chocolate, and different types of Cappuccino.
- Cold Beverages: The selection of cold drinks is especially impressive, designed to beat the California heat. These options can include Iced Coffee (often featuring a popular Vietnamese style), Boba drinks (as noted by delighted customers), Frappuccinos, Smoothies, Iced Tea, Canned Soda, Orange Juice, Chocolate Milk, and Bottled Water.
Features / Highlights
Pam’s Donut & Ice Cream distinguishes itself from corporate coffee chains by focusing on quality, community, and variety. Several key features make it a standout local business in the San Bernardino area, cementing its status as a highly-rated destination:
- Early Morning Openings: The shop generally opens at 6 AM on most days, making it an ideal first stop for those needing an early breakfast and coffee before starting their day. Specific hours vary, but the location is consistently available from early morning to later in the evening (often closing around 10 PM on most days, with a slightly earlier close on Wednesday).
- Exceptional Customer Service: Patrons consistently rave about the genuinely welcoming and outstanding customer service. Staff members are often described as having "the biggest smiles on their faces," creating a positive and friendly atmosphere that can genuinely change a customer's "outlook for the day," as one reviewer noted.
- Diverse Menu Appeal: The shop is a true hybrid, successfully combining the best of a donut shop, a coffee house, and a dessert parlor. The ability to grab a savory Ham and Cheese Croissant alongside a specialty Iced Coffee (like the Iced Coffee Donuts or even Boba drinks, which are available surprisingly early) makes it a one-stop-shop for many needs.
- High-Quality Product: The donuts themselves are a major draw. Reviewers specifically mention the improved taste and quality of items like the sugar donut, suggesting a commitment to fresh, superior ingredients and careful preparation that keeps locals coming back.
- Thrifty Ice Cream: The inclusion of popular and nostalgic Thrifty Ice Cream as a dessert option is a major highlight, especially in the afternoons, adding a classic Southern California touch to the menu.
Contact Information
Getting in touch with Pam's Donut & Ice Cream is straightforward. Whether you're planning a visit, want to confirm their offerings, or place a large order, here is the necessary information:
Address: 1588 W Base Line St Ste 102, San Bernardino, CA 92411, USA
Phone: (909) 884-6252
What Is Worth Choosing
Choosing Pam's Donut & Ice Cream is choosing a local institution that prioritizes both speed and quality with a smile. The true value of this San Bernardino shop lies in its unique blend of offerings and its exceptional customer experience, making it a place truly worth your time and money. While other chains may offer similar core products, Pam's stands out for several compelling reasons.
First, the breadth of the menu is unmatched for a small local donut shop. Where else can you grab a quality breakfast sandwich—say, an Egg Bacon and Cheese Bagel—pair it with an outstanding, energizing Boba Iced Coffee (a customer favorite noted for its excellence), and still have the option to pick up a classic Maple Bar or a dozen fresh donut holes for the family? This dual focus on savory breakfast and sweet indulgence caters perfectly to the demands of a California lifestyle.
Second, the atmosphere and staff are what turn first-time visitors into regulars. The genuine warmth and positive energy noted by customers, who feel their day is uplifted just by visiting, speaks volumes about the business's commitment to the local community. For a “quick visit,” which is the designated dining style, that welcoming interaction and speedy service are invaluable.
Finally, the shop is an excellent example of a successful Donut Shop/Dessert Shop hybrid. By offering fresh donuts baked daily and a dedicated ice cream selection, it serves as a reliable source for both a morning routine and a late-day craving. Californians looking for a dependable, friendly, and comprehensive sweet-and-savory stop in the San Bernardino area will find that Pam's Donut & Ice Cream consistently delivers on all fronts.
Whether you’re a long-time resident or just passing through the Westside Plaza, stopping by Pam's for a taste of their highly-praised sugar donuts or a perfectly poured coffee is a local experience highly recommended by those who know it best.
Pam's Donut & Ice Cream Details
Service options
- Takeout
- Delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Coffee
Dining options
- Breakfast
- Dessert
- Table service
Atmosphere
- Casual
Planning
- Quick visit
Pam's Donut & Ice Cream Photos




Pam's Donut & Ice Cream Location
Pam's Donut & Ice Cream
1588 W Base Line St Ste 102, San Bernardino, CA 92411, USA
Pam's Donut & Ice Cream Reviews
The sugar donut definitely tasted better than the ones I've had in the past. Plus the shop offered a large selection of other items I think the locals must truly enjoy coming back to.
April 12 · LiIf I could give her six I would. They had boba at 6:42am, with the biggest smiles on their faces! Outstanding customer service, very welcoming for the morning, definitely changed my outlook for the day (: boba iced coffee was great too !
August 17 · Violet FloresI have stopped at this donut it seems they have a younger man taking care this shop now..I did not like the other older couple they did not seem to enjoy serving or making donuts or talking in a good manner to customers ..Well !! Now donut display looks as before same donuts not fresh as other places an just a few donut holes an coated sugar,Glace,& cinnamon .donuts price for a donut $1.50 for a stale an dull donut as the service.Place is too dark no way of knowing if place is clean,seen homeless just standing outside store drinking beer .Careful with the coffee straws everyone touches those straws setting there an coffee is not good at all.
May 07 · MJ SThere's not much of a variety of donuts for it being a DONUT SHOP,but there's a lot of other random things for sale. I only stopped here because it was the closest thing to me at the moment. It's just dark, sketchy, and rundown. I'm glad they have loyal customers because no new customers will feel welcome going in there.
May 12 · Dee SanchezThey called a group of kids a *aswhole* just because they wanted donuts and they didn’t want kids there it was a older woman bad service
September 14 · Kati Fox
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