Auntie Anne's Introduce
For many New Yorkers traversing the vast expanse of the New York State Thruway, a familiar and comforting aroma often signals a welcome break. That distinctive scent of warm, freshly baked pretzels, sweet or savory, unmistakably belongs to **Auntie Anne's**. Located conveniently within the Clifton Springs Travel Plaza, this beloved pretzel shop serves as a beacon for hungry travelers and locals alike, offering a quick, satisfying, and consistently delicious snack. It's more than just a stop for gas; it's a destination for that unique, hand-rolled soft pretzel experience that Auntie Anne's is famous for.
Auntie Anne's has built its reputation on simple yet irresistible perfection: pretzels made with high-quality ingredients, twisted by hand, and baked to a golden-brown crisp on the outside while remaining soft and chewy on the inside. Whether you're a fan of the classic salted pretzel, crave the sweet warmth of cinnamon sugar, or prefer the convenience of pretzel bites, this location aims to provide that comforting taste sensation right when you need it most. It's a reliable spot to grab a treat that can power you through the rest of your journey or simply offer a moment of delicious indulgence during your day.
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The Auntie Anne's location we're highlighting is strategically situated within the **New York State Thruway, 3236 NY-96, Clifton Springs, NY 14432, USA**. This address places it directly within the Clifton Springs Travel Plaza, making it an incredibly convenient stop for anyone traveling on the New York State Thruway. For those driving through the Finger Lakes region or simply making a long journey across the state, travel plazas like this one are essential for refueling, resting, and grabbing a quick bite.
Its placement on the Thruway means accessibility is primarily geared towards vehicular traffic. Drivers can easily pull off the main highway and find the plaza, which offers ample parking for cars, trucks, and RVs. The Auntie Anne's counter is typically located within the main building of the travel plaza, making it easy to spot once inside. This ease of access is a key factor for travelers looking for a hassle-free food stop without diverting too far from their route. Whether you're heading east towards Albany or west towards Buffalo, this location provides a perfect opportunity to satisfy your pretzel cravings.
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Auntie Anne's specializes in freshly baked soft pretzels and related items, focusing on quick service and delicious, comforting flavors.
**Classic Soft Pretzels:** The cornerstone of their menu, offering the quintessential warm, butter-brushed, and perfectly salted soft pretzel.
**Cinnamon Sugar Pretzels:** A popular sweet option, featuring the signature soft pretzel dusted generously with cinnamon sugar. One customer appreciated an alternative when cinnamon sugar bites were unavailable, receiving a cut-up cinnamon pretzel instead.
**Pretzel Bites (Nuggets):** Convenient, bite-sized versions of their classic pretzels, perfect for sharing or easy snacking on the go. These come in various flavors, including original and cinnamon sugar.
**Pretzel Dogs:** Soft pretzels wrapped around a hot dog, offering a savory and satisfying meal or substantial snack.
**Dips:** A variety of dipping sauces designed to complement their pretzels, ranging from sweet options like caramel and cream cheese to savory choices like cheddar cheese and marinara.
**Signature Lemonades:** Freshly squeezed and often available in frozen or flavored varieties, these tart and refreshing drinks are a popular pairing with the pretzels.
**Other Beverages:** A selection of other cold drinks to accompany your pretzel.
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Auntie Anne's at the Clifton Springs Travel Plaza boasts several features and highlights that make it a notable stop for New Yorkers on the go.
**Freshly Baked, Hot-Out-of-the-Oven Pretzels:** The brand's core appeal lies in the promise of pretzels baked fresh throughout the day and served hot. This commitment ensures a consistently delicious and comforting product.
**Convenient Thruway Location:** Being situated directly within a major New York State Thruway travel plaza makes it an incredibly accessible option for travelers looking for a quick and satisfying snack without having to exit the highway.
**Distinctive Aroma:** The "heaven scent" of warm, baking pretzels often wafts through the travel plaza, acting as an enticing beacon for customers. This sensory experience is a signature part of the Auntie Anne's appeal.
**On-the-Go Friendly Options:** With pretzels formed into twists and bite-sized nuggets, the products are designed to be easy to eat, making them ideal for individuals with busy, on-the-go lives.
**Customer Service Focus (Variable):** While experiences can vary, as indicated by customer reviews, there are instances where staff go the extra mile to ensure a positive customer experience, such as offering creative solutions when popular items are out of stock. One review specifically highlighted an employee, Danielle, for making their experience a "really good one" by cutting up a pretzel when pretzel bites were unavailable.
**Catering Options:** For larger gatherings or events, Auntie Anne's offers catering services, including classic pretzels by the dozen and pretzel buckets, making them a unique and popular party pleaser.
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To connect with Auntie Anne's at the Clifton Springs Travel Plaza, you can use the following contact details:
Address: New York State Thruway, 3236 NY-96, Clifton Springs, NY 14432, USA
Phone: (315) 933-1752
Mobile Phone: +1 315-933-1752
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While Auntie Anne's at the Clifton Springs Travel Plaza is primarily a stop for travelers on the New York State Thruway, its presence offers significant convenience and a familiar comfort for locals in the surrounding areas of the Finger Lakes region, particularly those who frequent the Thruway for work, leisure, or family visits. For New Yorkers in Clifton Springs, Phelps, Seneca Falls, and other nearby communities, this Auntie Anne's location represents a quick and easy option for a treat that’s consistently hot and fresh. It’s a convenient pit stop when embarking on or returning from a journey, providing a reliable source for those unique, buttery soft pretzels that are often craved.
The appeal for locals lies in its specialized offerings. Unlike a full-service bakery, Auntie Anne's focuses on its core product: the pretzel. This specialization means they excel at what they do, delivering a consistent quality that satisfies specific cravings. Whether it’s the sweet crunch of a cinnamon sugar pretzel or the classic salty chew of an original, locals know exactly what they’re getting, and it often hits the spot perfectly for an on-the-go snack or a simple indulgence. The ability to quickly grab a freshly baked item without a long wait is a significant advantage, especially for those with busy schedules.
Furthermore, the consistent experience of a chain like Auntie Anne's means that locals can rely on the product, even when on the road. For families traveling with children, it's often a familiar and well-loved treat that can make a long car ride more enjoyable. While some customer experiences may vary, as seen in reviews, the fundamental product quality and the speed of service generally meet the expectations for a travel plaza establishment. The presence of such a recognized brand within a local travel plaza also contributes to the overall convenience and amenities available to the community.
In essence, for New Yorkers living in or passing through the Clifton Springs area, Auntie Anne's offers a straightforward, delicious, and convenient solution for a quick snack or a familiar comfort. It caters to the specific need for a readily available, freshly baked pretzel that can be enjoyed right in the middle of a journey, making it a suitable and appreciated establishment for anyone in the vicinity or using the Thruway.
Auntie Anne's Details
Service options
- Takeaway
- Delivery
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
Auntie Anne's Photos







Auntie Anne's Location
Auntie Anne's
New York State Thruway, 3236 NY-96, Clifton Springs, NY 14432, USA
Auntie Anne's Reviews
cinnamon pretzels
★ 5★ 4★ 3★ 2★ 1Stopped here for the cinnamon sugar bites and they were all out but Danielle offered to cut up the cinnamon pretzel for me and I couldn’t have been more appreciate ! Thank you so much Danielle, you made my experience a really good one !
March 02 · Let's Talk With Candice AyerStopped here at 12:45pm on a Sunday and was rudely told by employee Danielle that it would 25 minutes to cook most of the things on the menu. Danielle - stop getting mad at people ordering from the menu. This happened to two different people in front of us. People are going to assume that you’re open for business when it’s the middle of the day. Auntie Anne’s - if you can’t figure it out, close this franchise. This service centre would be much better served by almost any other food business.
January 05 · Brock BrownWhen I mean this was a TERRIBLE experience I mean this was a terrible experience. I arrived here at noon, the time they should have a variety of things ready, nobody was in line and when I walked up there they told me a 25 minute wait for ANYTHING but their cinnamon pretzels. I waited 25 minutes and they had NOTHING in stock, I was waiting there the whole time and NOBODY went in the line the whole time, so it's not like people bought them out. After a whole hour of nobody except 3 people, which got nothing, because there was nothing to get. Around 1:05 they finally got pretzels and they were not great at all, I would highly recommend not to go here. I love Auntie Annie's but I have never disliked it so much after going here, take the time to go to a different location, please.
October 09 · Cody pooleMy Aunt twisted her ankle in the parking lot and Danielle gave us some ice in a plastic bag. Thanks Danielle!
September 02 · Andrew LWebsite says this location is open until 7. Drove 50 minutes to get here because it is the closest one to me. Arrived at 6:45 and they were closed. Not the first issue I've had with this location, just the first time I've been angry enough to leave a review.
August 15 · Bryan Ross
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