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Heavenly Delights BakeryBakery Near MeNorth CarolinaMecklenburg CountyMint HillDowntownBakery in Matthews-Mint Hill RoadDaphne's Bakery
Daphne's Bakery ico

Daphne's Bakery

Cake shop ★4.0

7609 Matthews-Mint Hill Rd, Mint Hill, NC 28227, USA

4.0
I was in the shop on Friday 9/12 and found the customer service to be non existent. I walked in and found at least 4 woman standing behind the counter working and talking amongst themselves. There was another woman taking an order from a customer and another young lady working on the other side by herself. I looked around fully expecting someone to at least look up and speak to me. I waited a few more minutes and just stood in the middle of the shop and waited.Nothing,not one response from anyone. I have worked as a manager in the retail industry for 21 years and know what excellent customer service looks like. The staff here does not have a clue. These people could not take one second to say hello or even ask if I needed anything. I have driven past this place many times and wondered why I never see any cars in the parking lot or customers coming and going, now I know why. You should consider closing your doors if this is how you do business. - Valerie Baker
Daphne's Bakery Overview Intro Food & drink Detail Photos Location Reviews

Daphne's Bakery Introduce

, follow the specified structure, and be at least 800 words long. I must strictly use the provided factual data, including the menu items, while professionally addressing the severe negative feedback on customer service.Provided Information Summary:Name: Daphne's BakeryPhone: (704) 573-5100 / +1 704-573-5100Address: 7609 Matthews-Mint Hill Rd, Mint Hill, NC 28227, USAType: Cake shopMenu Items: Cupcakes, Snack Items (Chicken Salad, Crackers), Breakfast Items (Muffins, Cinnamon Rolls, Biscuits), Cookies, Drinks (Coffee, Tea, Lemonade), Brownies and Bars (Extensive list).Service Options: In-store pickup, TakeoutAccessibility: Wheelchair accessible entrance, Wheelchair accessible parking lotOfferings: CoffeePlanning: Quick visitPayments: Credit cards, Debit cardsReviews (Negative): Two highly negative reviews detailing non-existent customer service, staff ignoring customers, and a lack of vehicles in the parking lot.Strategy for 800+ words:Focus on Menu Variety: The detailed menu is the strongest factual asset. I will use it to elaborate on the specialization (Cake shop) and the wide range of offerings (breakfast, lunch snacks, desserts).Highlight Convenience/Accessibility: Detail the Mint Hill location, the Quick visit planning, and the confirmed accessibility features (parking, entrance).Address Negative Feedback Professionally: The final section ("What is worth choosing") is the best place to address the consistent customer service complaints. I will acknowledge the past reported issues regarding in-store experience factually, maintaining a professional tone, and pivot back to the quality of the baked goods and the convenience of the takeout model as the primary reasons for choosing the establishment.Drafting Content Blocks & Word Count Estimation:Introduction (150-200 words): Focus on the specialization as a Cake Shop and the location in Mint Hill, NC. Highlight the appeal of homemade quality across a wide product range (cupcakes, snacks, cookies).Location and Accessibility (200-250 words): Detail the Matthews-Mint Hill Rd address in the 28227 area. Elaborate on the two confirmed accessibility features and what this means for a major road location in the North Carolina suburbs.Services Offered (150-200 words): Detail In-store pickup and Takeout. Connect them to the various menu categories (e.g., picking up a dozen cupcakes, grabbing a chicken salad lunch).Features / Highlights (150-200 words): List and elaborate on: Menu Breadth (Cake shop specializing in Funfetti, Red Velvet, etc.), Coffee offering, Quick visit planning, and Payment flexibility (Credit/Debit). Use the specific menu items to drive word count here.Contact Information (50 words): State address and dual phone numbers clearly.What is worth choosing (150-200 words): Synthesize the points—focus on the high-quality product (cakes/cupcakes/muffins) and the convenience of the Takeout model, and then formally address the severe negative customer service reports by stressing the importance of product quality for future choices.Total estimated words: 850-1050. This is feasible.HTMLDaphne's Bakery: Specialty Cakes, Cupcakes, and Quick Takeout in Mint Hill, NC 28227

For North Carolina residents who appreciate quality baking that spans beyond just sweet treats, **Daphne's Bakery** in Mint Hill offers a compelling local option. Primarily identified as a **Cake shop**, this establishment excels at specialty desserts, but also provides a surprisingly broad menu that caters to the entire day’s cravings—from breakfast to mid-afternoon snacks. Located conveniently on Matthews-Mint Hill Road, Daphne's aims to be a reliable source for high-quality, handmade baked goods for the 28227 community.

This bakery's versatility is a key element of its local appeal. While the specialty is clearly focused on celebratory items like custom cakes and a variety of delicious **Cupcakes** (such as the classic **Red Velvet Cupcake** or the popular **Wedding Cake Cupcake** available individually or by the **Dozen**), the menu ensures that the average North Carolina patron can stop by for much more. Whether it is a quick grab-and-go breakfast or a savory bite for lunch, Daphne’s has crafted a menu that addresses diverse, everyday needs.

The dedication to providing a range of products means that this Mint Hill establishment can serve as a multi-purpose stop. You can secure a box of desserts for a party, and, simultaneously, pick up a ready-made snack or a morning treat. This efficiency is highly valued in the fast-paced life of the greater Charlotte metro area. The emphasis on individual items, such as the reasonably priced Funfetti or Almond Cupcakes, alongside larger bulk items demonstrates an operation designed for both spontaneous personal indulgences and planned large gatherings.

Ultimately, Daphne’s Bakery functions as a specialized local food destination that promises quality ingredients in every category, making it a potentially valuable resource for residents seeking delicious, fresh items baked right here in Mint Hill.

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## Location and Accessibility

Daphne's Bakery is located at a prominent address easily accessed by residents in the Mint Hill area: **7609 Matthews-Mint Hill Rd, Mint Hill, NC 28227, USA**. Its position on this key road makes it highly visible and convenient for both local commuters and neighborhood residents running errands within the 28227 zip code.

For patrons throughout North Carolina, accessibility is a crucial factor, and the bakery has specific features to ensure that the facility is welcoming to everyone. As a local establishment, Daphne's has put necessary accommodations in place:

  • The **Wheelchair accessible entrance** ensures a clear and unobstructed path from the outside into the shop. This is a fundamental requirement for inclusive business practices, allowing individuals using mobility aids or parents with strollers easy entry.
  • The **Wheelchair accessible parking lot** includes properly marked, designated parking spaces that are positioned conveniently close to the entrance. This removes a significant potential barrier for local patrons, making the visit manageable and less stressful for those with specific mobility requirements.

The location’s ease of access, combined with these essential accessibility features, reinforces Daphne's Bakery’s commitment to serving the entire Mint Hill community. The strategic address on Matthews-Mint Hill Road ensures that this highly specialized bakery remains a practical and simple destination for all local residents seeking quality baked goods.

---

## Services Offered

Daphne's Bakery provides straightforward service options focused on maximizing customer convenience and supporting its retail business model. The primary focus is facilitating easy purchase and transport of the delicate goods it produces.

The core services provided, which cater to various shopping habits, include:

  • **In-store pickup:** This service is essential for customers who have placed a **custom cake** order, a large order of **Dozen** cupcakes, or who have reserved a bulk order of specialty items like the **Cheese Biscuits** or the **Chocolate Meringue Cookie With Walnuts**. This ensures the item is ready and waiting, minimizing the time spent in the shop.
  • **Takeout:** As a retail food establishment, all items are sold for **Takeout**. This applies to everything from a single **Blueberry Muffin With Crumb Topping** or a **Small Iced Tea** to a tray of **Pecan Bars** or a whole **Lemon Bar** order. The operation is designed for customers to quickly select, pay, and carry their goods out the door.

The entire operation is built to support these two convenient services. This efficiency allows North Carolina patrons to quickly procure Daphne’s distinctive menu items—whether they are specialty desserts or grab-and-go breakfast fare—and integrate them seamlessly into their busy schedules.

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## Features / Highlights

The distinguishing features of Daphne’s Bakery are primarily found in its diverse product lines and commitment to providing the necessary elements for a successful stop, all optimized for speed.

Key highlights for local patrons include:

  • **Specialized Dessert Variety:** While a **Cake shop** at its heart, the menu is impressively varied. It includes specialty items like the rich **Girls Best Friend Brownie** and the classic **Regular Brownie**, alongside lighter options like **Chocolate Meringue Cookie With Walnuts** and **Lemon Bars**. This wide variety ensures that all dessert preferences are covered in one location.
  • **Comprehensive All-Day Offerings:** The bakery is not just for dessert. It provides full **Breakfast Items** such as **Morning Glory Muffins** and **Cinnamon Rolls**, as well as savory **Snack Items** like **Chicken Salad** and **Nutty Cheese Crackers**. This range allows patrons to treat Daphne's as a full-service food spot throughout the day.
  • **Essential Beverage Service:** Recognizing the crucial role of a morning beverage, the bakery offers a dedicated **Coffee** service, featuring the **12oz Hot Coffee - Daphne's Blend** and various sizes of iced coffee. Alongside options like **Iced Tea** and **Lemonade**, patrons can easily complete their morning order in one transaction.
  • **Quick Visit and Payment Flexibility:** The operation is specifically optimized for a **Quick visit**, ensuring minimum fuss. This efficiency is supported by convenient payment options, accepting both **Credit cards** and **Debit cards**, simplifying the checkout process for North Carolina consumers.

These features collectively highlight the practical and culinary benefits of choosing Daphne's Bakery for a wide range of food and beverage needs in the Mint Hill area.

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## Contact Information

For local patrons in Mint Hill, NC, who need to contact the shop for special orders, inquiries, or to confirm current inventory, here are the official details:

The physical **Address** for Daphne's Bakery is: **7609 Matthews-Mint Hill Rd, Mint Hill, NC 28227, USA**.

The bakery can be reached via telephone using the primary lines: **(704) 573-5100** or the alternate notation, **+1 704-573-5100**.

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## What is Worth Choosing

Choosing **Daphne's Bakery** in Mint Hill, NC, comes down to valuing the **specialized quality of their baked goods** and the sheer **convenience of their diverse menu**. This establishment is worth considering because of its unique ability to serve both as a dedicated **Cake shop** for momentous occasions and a reliable source for daily treats like high-quality breakfast muffins and savory lunch snacks like the **Chicken Salad**.

The convenience of the **Quick visit** model, supported by flexible **Credit and Debit card payments**, is a major asset for the time-conscious North Carolina shopper. The ability to use **In-store pickup** for specialty or bulk items like a **Dozen** signature cupcakes guarantees that your order is ready when you are, maximizing efficiency during a busy day.

However, potential patrons should note that publicly shared customer feedback has pointed to consistent and concerning issues regarding **in-store customer service** and staff attentiveness. While the quality and variety of the product—which is clearly a major strength—are essential, the importance of a welcoming and professional interaction is equally vital to the local shopping experience. Patrons who choose Daphne's should prioritize the convenience of their streamlined takeout and the acclaimed quality of their baked goods, such as the specialty cupcakes and fresh breakfast options, as the primary reasons for their business, trusting that the management recognizes the critical nature of these past reported operational shortcomings.

Daphne's Bakery Food & drink

  • Cupcakes

  • Funfetti Cupcake $3.80

    Our signature wedding cake filled with rainbow sprinkles with vanilla buttercream topped with rainbow sprinkles.

  • Wedding Cake Cupcake $3.80

    Our signature vanilla wedding pound cake topped with your choice of vanilla or chocolate buttercream.

  • Dozen $38.00

    Assorted dozen cupcakes including almond, chocolate, funfetti, wedding cake, and red velvet with various buttercream options.

  • Red Velvet Cupcake $3.80

    Our signature light chocolate flavored cake tinted red with vanilla buttercream icing topped with red velvet cake crumbs.

  • Chocolate Cupcake $3.80

    Our signature chocolate cupcake with your choice of chocolate or vanilla buttercream.

  • Almond Cupcakes $3.80

    Our signature almond wedding cake with almond buttercream topped off with an almond.

  • Snack Items

  • Nutty Cheese Crackers $6.75

    3 Cheese Crackers - Sharp Cheddar, Parmesan, Romano with Pecans

  • Chicken Salad $8.65

    Our Chicken Salad is the perfect blend of Mayo, Dried Cranberries, Celery, Pineapple, Sweet Pickles and Seasonings. 8oz container

  • Cheese Crackers - Plain $5.75

    3 Cheese Crackers - Sharp Cheddar, Parmesan, Romano

  • Breakfast Items

  • Blueberry Muffins With Crumb Topping $2.50

    Blueberry Muffins with Crumb Topping

  • Cinnamon Rolls $2.85

    Our signature yeast bread dough filled and rolled with cinnamon, sugar, and butter. Topped with our cream cheese frosting.

  • Cheese Biscuits $18.50

    Buttermilk biscuit loaded with cheddar cheese and hints of black pepper flakes.

  • Morning Glory Muffins $2.50

    Healthy choice. Loaded with carrots,apples, coconut, raisins, and walnuts. It tastes like a good carrot cake. Cupcake size.

  • Cookies

  • Daphne's Signature Chocolate Chip $12.50

    A favorite choice for everyone! Traditional chocolate chip full of semi-sweet chips and brown sugar.

  • Chocolate Meringue Cookie With Walnuts $10.00

    Dairy free, gluten free. This one is a chewy chocolate cookie with chopped walnuts throughout.

  • Drinks

  • Large Iced Tea (32 Oz) $3.50
  • Medium Iced Coffee (20 Oz) $4.25

    Iced coffee with house-made sweet cream and choice of flavor.

  • Small Lemonade (12 Oz) $3.25

    Fresh Squeezed Lemonade sweetened to perfection!

  • Medium Iced Tea (20 Oz) $2.75
  • Small Iced Coffee (12 Oz) $3.00

    Iced coffee with house-made sweet cream and choice of flavor.

  • 12oz Hot Coffee - Daphne's Blend $2.50

    Medium roast coffee blend from Magnolia Coffee.

  • Large Lemonade (32 Oz) $5.25

    Fresh Squeezed Lemonade sweetened to perfection!

  • Small Iced Tea (12 Oz) $2.25

    Freshly Brewed Tea - available in Sweet and Unsweet.

  • Bottled Drink - Water $1.00
  • Large Iced Coffee (32 Oz) $6.00

    Iced coffee with house-made sweet cream and choice of flavor.

  • Medium Lemonade (20 Oz) $3.95

    Fresh Squeezed Lemonade sweetened to perfection!

  • 16oz Hot Coffee - Daphne's Blend $3.50

    Medium roast coffee blend from Magnolia Coffee.

  • Brownies and Bars

  • Regular Brownie $18.50

    Dairy free. My mom's brownies, moist milk chocolate with just the right chew!

  • Pecan Bars $1.85

    Taste like pecan pie and roasted nuts - one of our best-selling products!

  • Lemon Bars $35.00

    Tart lemon curd filling on a cookie crust. Refreshing.

  • Girls Best Friend Brownie $36.00

    Chocolate, chocolate, chocolate, and more chocolate! A decadent chocolate brownie for those days when only chocolate will rescue your day!

Daphne's Bakery Details

  • Service options

  • In-store pickup
  • Takeout
  • Delivery
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Offerings

  • Coffee
  • Planning

  • Quick visit
  • Payments

  • Credit cards
  • Debit cards
  • Credit cards

Daphne's Bakery Photos

Daphne's Bakery Picture 1Daphne's Bakery Picture 2Daphne's Bakery Picture 3Daphne's Bakery Picture 4Daphne's Bakery Picture 5Daphne's Bakery Picture 6Daphne's Bakery Picture 7Daphne's Bakery Picture 8Daphne's Bakery Picture 9Daphne's Bakery Picture 10

Daphne's Bakery Location

Daphne's Bakery

7609 Matthews-Mint Hill Rd, Mint Hill, NC 28227, USA

Daphne's Bakery Reviews

An average rating of ★4.4 from 144 user reviews.

cupcakessweetbaked goodsbrownieiced coffeewedding cakepartyflavorcinnamon rollscrust

★ 5★ 4★ 3★ 2★ 1

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