Homemade Ice Cream & Pie Kitchen OFFICES Introduce
For Kentuckians with a classic sweet tooth, the name **Homemade Ice Cream & Pie Kitchen** instantly evokes the comforting flavors of true scratch-made desserts. What began as a local lunch counter in 1982 has evolved into a regional favorite, celebrated for its dual focus on baking excellence and fresh-churned ice cream. This establishment has become a cherished Kentucky institution, specializing in traditional pies, cakes, and frozen treats reminiscent of old-fashioned family gatherings.
Unlike a single-unit shop, the business operates multiple retail locations across the Louisville area and beyond. The specific address provided, 2104 Plantside Dr, Louisville, KY 40299, serves a distinct and vital function within the company. Identified as the **OFFICES** location, this site is the administrative and operational heart of the Homemade Ice Cream & Pie Kitchen brand. While customers in Kentucky may typically visit one of the neighborhood retail shops for immediate dessert needs, this central facility ensures the overall quality, consistency, and distribution of their signature products across all locations.
This article provides an in-depth look at the business’s core offerings—combining the best of a **Bakery** and an **Ice cream shop**—and details the importance and accessibility of their Plantside Drive operational hub.
Introduction / Overview
Homemade Ice Cream & Pie Kitchen is a well-established Kentucky-born brand that has been delighting customers since 1982. The company’s foundation is built on the philosophy of making everything from scratch—from their pie crusts and cake icings to their small-batch ice cream. This commitment to 'homemade' quality is the cornerstone of their appeal. They are unique in the local market for expertly combining two major dessert categories: fresh baked goods (pies, cakes, cookies) and classic, fresh-churned ice cream. This dual specialization allows them to offer beloved combinations like pie a la mode, sundaes, malts, and ice cream-based specialty cakes. The 2104 Plantside Drive location, designated as the **OFFICES**, plays a crucial role in managing the brand’s regional operations and providing a central point for administrative and, potentially, large-scale production or pre-ordered pickup services for the entire Louisville and Kentucky market. The core business, however, remains providing high-quality, old-fashioned desserts made with care.
Location and Accessibility (Office Location)
The Homemade Ice Cream & Pie Kitchen OFFICES are situated in the Plantside Drive commercial park, a practical and easily accessible area in eastern Louisville, KY, near the Jeffersontown and Middletown vicinities.
The address is:
2104 Plantside Dr, Louisville, KY 40299, USA
This central location provides essential connectivity for their administrative and logistical needs, though customers typically interface with this location for main office purposes or potentially for larger pre-orders that require pickup at their main hub. Accessibility for visitors to this facility is carefully maintained:
The premises feature a **Wheelchair accessible entrance**, ensuring all visitors, including vendors and administrative guests, can enter the facility without difficulty.
There is also **Wheelchair accessible parking lot** available, prioritizing convenience and accessibility for all who need to access the corporate or production services offered here.
The facility is designed to accommodate a **Quick visit**, particularly for official business or pre-arranged large order collections.
Services Offered (Across the Brand and at the Office)
While the Plantside Drive address is noted as the office, the broader services of the Homemade Ice Cream & Pie Kitchen brand—which this location supports—are comprehensive, covering both bakery and ice cream demands for the Kentucky public:
In-store pickup: Available at all retail locations, supported by the central office's operations and supply chain management.
Takeout: The standard service at retail shops for all pies, cakes, cookies, and ice cream products.
Custom Order Services: Production of whole cakes, custom cakes, and whole pies for birthdays, anniversaries, and other special occasions.
Ice Cream Creations: Offering single scoops, double scoops, sundaes, malts, milkshakes, and banana splits, made with their signature fresh-churned ice cream.
Catering Services: Providing bulk orders of pies, cakes, and packaged ice cream for parties, offices, and large celebrations across Kentucky.
Administrative and Customer Service: The **OFFICES** location manages the main phone line to handle non-immediate concerns, compliments, and organizational inquiries for the entire network.
Features / Highlights of the Products
The success and loyalty garnered by the Homemade Ice Cream & Pie Kitchen brand stem from the quality and variety of their signature products:
Scratch-Made Desserts: A commitment to making all pies, cakes, and ice cream from scratch, including proprietary icings and pie fillings.
Extensive Pie Menu: Featuring a variety of old-fashioned favorites, including classic Fruit Pies, Meringue Pies (Lemon, Coconut, Chocolate), Chess Pies, and unique Specialty Pies (Reese's®, Boston Cream).
Fresh-Churned Ice Cream: Offering a wide array of authentic, small-batch ice cream flavors, including classic Chocolate, Vanilla, Strawberry, and rotating seasonal/specialty flavors like Smurf, Butter Pecan, and Coconut Almond Fudge.
Specialty Baked Goods: Unique offerings like the **Banana 4 Layer** (pudding, fresh bananas, wafers), **Chocolate 4 Layer** (cookie dough pecan crust, chocolate pudding), Buckeyes, and moist layer cakes (Red Velvet, German Chocolate, Sweetheart Cake).
Payment Convenience: All locations facilitate easy transactions, accepting **Credit cards**, **Debit cards**, and **NFC mobile payments**.
40+ Year Legacy: The brand celebrated 40 years of operation in 2022, showcasing its deep roots and enduring popularity within the Kentucky dessert landscape.
Contact Information
For customers in the Kentucky region needing to contact the main administrative or corporate hub, the following information is available. Note that this number is primarily for main office communication and customer service concerns, not for placing small, immediate orders which should be directed to the nearest retail location.
Address: 2104 Plantside Dr, Louisville, KY 40299, USA
Phone: (502) 855-7437
Mobile Phone: +1 502-855-7437
What is Worth Choosing: A Kentucky Tradition of Homemade Excellence
For Kentucky residents, choosing Homemade Ice Cream & Pie Kitchen is a deliberate choice to support a local institution dedicated to two things: tradition and taste. While every multi-location business faces occasional service and quality challenges, as reflected in some customer feedback about specific retail spots, the core value proposition of the brand—**scratch-made, high-quality pies and ice cream**—is what makes them a compelling choice.
What is worth choosing here is the promise of old-fashioned, comforting desserts made fresh daily. Whether it is a whole Caramel Dutch Apple Pie for Thanksgiving, a specialty birthday cake, or simply a pint of fresh-churned ice cream, the depth of their menu is what truly stands out. Few local businesses combine the expertise of a full-scale bakery with a dedicated ice creamery. Their ability to deliver specialty items like meringue pies and their unique four-layer desserts caters to a wide variety of cravings. Furthermore, the brand’s commitment to running an efficient, accessible operation, supported by the central Plantside Drive office, ensures that their products remain available and consistent across the Kentucky region. By selecting Homemade Ice Cream & Pie Kitchen, local users are choosing a reliable, long-standing source for high-quality, celebratory desserts that taste genuinely homemade.
Homemade Ice Cream & Pie Kitchen OFFICES Details
Service options
- In-store pickup
- Takeout
- Delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Homemade Ice Cream & Pie Kitchen OFFICES Photos

Homemade Ice Cream & Pie Kitchen OFFICES Location
Homemade Ice Cream & Pie Kitchen OFFICES
2104 Plantside Dr, Louisville, KY 40299, USA
Homemade Ice Cream & Pie Kitchen OFFICES Reviews
Your fern creek location is well below average in service, quality, cleanliness and overall experience. My daughters first choice of ice cream for her milkshake, we were told was freezer burnt. How old is your ice cream that it's becoming freezer burnt and un- servable? Your milkshakes only come in 1 size, major service flaw there. The milkshakes I ordered were both served with ice cream dripping down the cup making a mess on the counter, the staff saw this and just apologized rather than clean it off before handing it to me. Amazing service! Maybe even award winning. Great training you must provide when onboardimg your new staff. The straws provided for your milkshakes were possibly from the dollar store as they were cheap and flimsy. My children couldn't even drink the milkshakes until we got home and I could provide decent straws. The staff have zero personality and customer service skills. This location looks run down. The cakes and pies you have on display look old enough to collect dust, not sure if you understand how presentation works when marketing your product. The overall atmosphere is a bit depressing. I'm fairly confident I could open up a ice cream truck in your parking lot and steal all of your limited business. Do better or close your doors. At this rate you're only doing a disservice to the public.
July 06 · Vinnie EdwardsHorrible customer service in Fern Creek!! This establishment used to be the best, great ice cream and pies and customer service was spot on. No more! I moved from Louisville 18 years ago and visit the pie kitchen when In Louisville. This will be my last trip.
August 21 · Margaret MarksFantastic pie, homemade ice cream, and super service. Thank you from hungry Arizonans!
August 14 · Joseph RobsonGreat place, I will definitely make the drive to Louisville just to visit this place again.
May 01 · Dee ParkerThe ice cream is BOMB it's so good I 110% recommend
November 20 · Savannah sharp
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