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Heavenly Delights BakeryBakery Near MeMassachusettsEssex CountySalemBakery in Boston StreetIlsa Cakes
Ilsa Cakes ico

Ilsa Cakes

Bakery ★4.0·$$

1 Boston St, Salem, MA 01970, USA

4.0
DO NOT ORDER FROM THIS PLACE. I live out of state but needed a cake for the following month. I placed my order through email and got a confirmation that my order was scheduled. The day before the event I called to verify my order because the the event wasn’t for me, I was just purchasing the cake. My order was not found and I had to prove that I ordered in advance through email. I confirmed with the owner Ilsa over the 1pm pick up time. She made a weird noise but confirmed.The next day we wanted to give the bakery some time so showed up at 1:20 so we had adequate time time to pick up and deliver the cake. When we get there, a very nice gentleman asked what we were there to pick up. I let him know and his face went white. He tells me that he forgot to make my cake and that he was so sorry. He said the cake itself was done he just had to assemble and decorate and that he could knock it out in 45 minutes. This upset me because not only did I just call and confirm the day before but the birthday party started at 2 pm and now the birthday girl would have no cake at the beginning of her party. 45 minutes later the cakes is still not done, the owner has looked over at us but hasn’t acknowledged the fact that my cake was not done. I ask the man if my cake is done because I have to go. He responds that it is almost done. At this point I am only sticking around because I have a made a commitment to provide the cake for a birthday party that started almost an hour ago.30 minutes after that, I ask the guy if he is done I have to go and can’t wait any longer. This is when the owner comes over finally and says that he is almost done. I tell her this situation was ridiculous and shouldn’t have happened. She tells me that it wasn’t her, it was the man who took the order she was full with orders. I was confused because I could have sworn it was her business and it has her name on it. I told her it was very unprofessional for her to blame her employee and to not one time acknowledge our presence and apologize while we waited. She said she was busy making cakes. I told her well if they were too busy they shouldn’t have taken my order so that I could find a bakery that was able to complete my order. This woman had the audacity to say that when she made the weird noise on the phone the day before it was because she didn’t know if they could actually finish the cake on time. But instead of voicing this to me she felt that it was too late to tell me. She was super unprofessional/ I finally received my cake and the colors were wrong and it had to be fixed ( more time wasted). She also told me that the man didn’t forget my cake, he just mis-spoke, Ma’am my entire cake is currently being made (He didn’t misspeak).Also the cake had visible holes on the top from where the poles were put into the cakes after the fondant was placed. The holes were covered up with circle pieces of fondant. When the fondant should be the last thing placed so that it is smooth and perfect. When I asked about it, the woman stated that all her cakes look like that on the top. I told her she could at least be honest and not lie after all the time I wasted. I purchased a few cake from her years prior when she was baking at home and NEVER received a cake that looked like that. The owner has obviously ventured into a store front that she can’t handle. She is unprofessional and I will never do business with her and wouldn’t recommend anyone do business with her because of her unprofessional attitude. I’m all about giving second chances but her lack of concern and worry was ridiculous. Also the fact that she blamed the man and threw him under the bus, I’m all set.Finally 2 hours after my initial pick up time and an hour into the party we were finally on our way.To top it off the top layer was dry and the bottom layer was super dense. Terrible. I will say that the man made a mistake and was trying very hard to fix his mistake. I felt for him. Her I blame because I had just talked to her the day before. He did give it to me for free though.DO NOT RECOMMEND, RUN - Karis Creath
Ilsa Cakes Overview Intro Cake Detail Photos Location Reviews

Ilsa Cakes Introduce

Welcome to Ilsa Cakes, a charming local bakery nestled in the heart of Salem, Massachusetts. For residents across the North Shore and beyond, Ilsa Cakes aims to be a go-to spot for freshly baked goods, specializing in a variety of delightful treats. While every business strives for perfection and continuous improvement, Ilsa Cakes works to serve its community with a range of baked items designed to satisfy various cravings.

In a world where mass-produced goods often dominate, finding a local bakery committed to its craft can be a refreshing experience. Ilsa Cakes endeavors to offer that personal touch, aiming to create memorable experiences through their sweet and savory creations. This article will provide an overview of what you can expect when you visit Ilsa Cakes, from its convenient location to the types of services and products it offers to the Massachusetts community.

Whether you're planning a special event, need a quick treat, or simply want to explore local culinary talents, understanding what a local bakery like Ilsa Cakes brings to the table is essential. We'll delve into the specifics, offering a comprehensive look at this Salem establishment.

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Location and Accessibility

Ilsa Cakes is conveniently located at 1 Boston St, Salem, MA 01970, USA. This address places the bakery in a well-known area of Salem, making it relatively accessible for both local residents and visitors to the city. Salem is a historic and vibrant city in Essex County, Massachusetts, known for its rich past and lively community. The bakery's Boston Street location suggests it might be easily reachable from various parts of Salem and surrounding towns.

For those traveling by car, the location on Boston Street likely offers proximity to main roads and thoroughfares, simplifying the journey to the bakery. While specific parking information isn't publicly detailed, businesses in similar urban settings often have street parking available or are located near public parking areas. It is always advisable to check local parking regulations or the bakery's website for the most current information if you plan to drive.

Public transportation options in Salem may also provide convenient access to Ilsa Cakes. Depending on the exact location on Boston Street, it could be within walking distance of bus stops serving various routes throughout the city. For those utilizing regional transit, the Salem MBTA Commuter Rail station is a central hub, and local bus services often connect to areas like Boston Street, making it feasible to reach the bakery without a private vehicle. This accessibility is a key advantage for local customers who prefer to support businesses within their community without the hassle of long commutes.

The bakery's presence in Salem also means it's part of a dynamic local economy. Being situated in a recognizable area contributes to its visibility and ease of discovery for those looking for a local bakery experience in Massachusetts.

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Services Offered

Ilsa Cakes aims to cater to a variety of customer needs, offering a range of services centered around baked goods. While specific details on every service might vary, based on typical bakery operations and customer feedback, here's what you can generally expect:

  • Custom Cakes: One of the primary offerings of many bakeries, Ilsa Cakes also provides custom cakes. These are ideal for special occasions such as birthdays, anniversaries, graduations, or any event that calls for a personalized touch. Customers often have the option to specify flavors, designs, and sizes to match their event's theme and guest count.
  • Pastries and Baked Goods: Beyond custom cakes, bakeries typically offer a selection of ready-to-purchase pastries and baked goods. Reviews specifically mention "incredible pastelitos," suggesting these might be a popular and staple item at Ilsa Cakes. Other common bakery items could include cookies, brownies, muffins, cupcakes, tarts, and other sweet or perhaps even some savory baked treats for a quick bite or dessert.
  • Order Pick-up: As a local establishment, Ilsa Cakes facilitates order pick-up for items placed in advance, particularly for custom cakes. This service allows customers to plan their pick-up times, ensuring their orders are ready when they arrive.
  • In-Store Purchases: Customers can likely visit the storefront to browse and purchase items directly. This allows for spontaneous purchases and the opportunity to see the available selection firsthand.

The availability of these services makes Ilsa Cakes a versatile option for locals in Massachusetts, whether they need a specially designed cake for a significant event or simply desire a delicious pastry to enjoy.

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Features / Highlights

Ilsa Cakes, like any local business, has certain features that define its character and appeal to its customer base. Based on available information and typical bakery characteristics, here are some highlights:

  • Specialization in Cakes: While specific details on the breadth of their cake offerings aren't exhaustive, the name "Ilsa Cakes" itself suggests a focus on cakes, including custom orders for various events. This specialization indicates a dedicated approach to crafting celebratory confections.
  • Known for Pastelitos: One customer review specifically praises "incredible pastelitos," highlighting them as a standout item. This suggests that beyond cakes, Ilsa Cakes might have particular expertise or a unique recipe for these popular Latin American pastries, making them a significant draw for some customers.
  • Local Presence in Salem, MA: Being a physical storefront in Salem, MA, positions Ilsa Cakes as a local business. This means it contributes to the local economy and serves the immediate community, providing a convenient option for residents who prefer to support local establishments.
  • Team Interaction: One review mentions the team being "very friendly and welcoming." This suggests that customer service, at least from certain staff members, is a positive aspect of the bakery experience, contributing to a pleasant atmosphere for visitors.
  • Commitment to Custom Orders: Despite challenges that may arise, the bakery does take custom orders, indicating an attempt to cater to individual customer needs and preferences for specific events or dietary considerations (though specific customization options would need to be confirmed directly with the bakery).

These features collectively contribute to the identity of Ilsa Cakes as a local bakery striving to meet the sweet-treat needs of the Massachusetts community, with certain items standing out and a focus on customer interaction.

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Contact Information

To get in touch with Ilsa Cakes for inquiries, orders, or to confirm current operating hours, you can use the following contact details:

  • Address: 1 Boston St, Salem, MA 01970, USA
  • Phone: (978) 594-0453
  • Mobile Phone: +1 978-594-0453

Customers are encouraged to use these direct contact methods for the most up-to-date information regarding product availability, custom order lead times, and any specific requests they may have. Always verify details directly with the business, especially concerning order policies and pick-up arrangements.

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Conclusion: Why Ilsa Cakes is Suitable for Locals

For residents of Massachusetts, particularly those in and around Salem, Ilsa Cakes presents itself as a local bakery with the potential to be a convenient and go-to destination for various baked goods. Its location at 1 Boston St, Salem, MA, ensures it's embedded within the community, making it easily accessible for daily visits or special order pickups. Supporting local businesses like Ilsa Cakes not only keeps money within the community but also fosters a sense of local identity and provides a personalized service often missing from larger chains.

The bakery's focus on custom cakes means it can serve as a valuable resource for celebrating life's milestones, from birthdays and anniversaries to graduations and other significant events. Being able to order a cake tailored to specific preferences or themes adds a unique touch to any celebration. Furthermore, the reported popularity of their "incredible pastelitos" highlights that Ilsa Cakes offers distinct and potentially signature items that might not be readily available elsewhere, providing a unique culinary experience for locals.

While every business has its challenges and areas for growth, Ilsa Cakes strives to serve its patrons. The availability of direct contact information—a local phone number—reinforces its commitment to being approachable and responsive to the community's needs. For those living in Massachusetts who appreciate the charm and unique offerings of a neighborhood bakery, Ilsa Cakes provides an opportunity to enjoy freshly prepared treats and support a local establishment that aims to be a part of Salem's vibrant fabric. It's a place where you might find your new favorite pastry or the perfect cake for your next big event, right in your own backyard.

Ilsa Cakes Cake

  • Principales / Mains

  • Yaroa De Pierna Con Papas Fritas / Pork Yaroa With French Fries US$13.85
  • Yaroa De Pollo Con Platanos Maduros / Chicken Yaroa With Sweet Plantains US$13.85
  • Yaroa De Pollo Con Papas Fritas / Chicken Yaroa With French Fries US$13.85
  • Yaroa De Res Con Papas Fritas / Beef Yaroa With French Fries US$13.85
  • Yaroa De Res Con Plátanos Maduros / Beef Yaroa With Sweet Plantains US$13.85
  • Quesadilla De Pollo / Chicken Quesadilla US$8.25

    Tortilla, queso, tomates, cebolla y pollo. / Tortilla, cheese, tomatoes, onion, chicken.

  • Yaroa De Pierna Con Plátanos Maduros / PorkYaroa With Sweet Plantains US$13.85
  • Pastelitos == Empanadas, Quipes, Bolas de Yuca

  • Empanada Chicken--- Pollo US$2.20
  • Empanada -- Ham And Cheese-----Jamon Y Queso US$2.20
  • Empanada Cheese---- Queso US$2.20
  • Empanada-- Chicken And Cheese --- Pollo Con Queso US$2.20
  • Bola De Yuca -- Casaba Ball US$3.65
  • Empanada --- Beef---Res US$2.20
  • Quipes US$3.65
  • Jugos / Juices

  • Morir Soñando== Orange Juice With Milk Medium US$4.25
  • Chinola / Passion Fruit Medium US$4.10
  • Avena Y Limón / Oatmeal And Lemon Medium US$4.10
  • Limonada == Lemonade Medium US$4.10
  • Avena Y Limón / Oatmeal And Lemon Large US$5.15
  • Avena Mix / Mix Oatmeal-- Tres Golpe Large US$5.15
  • Avena Mix / Mix Oatmeal-- Tres Golpe Medium US$4.10
  • Chinola / Passion Fruit Large US$5.15
  • Morir Soñando== Orange Juice With Milk Large US$5.45
  • Limonada == Lemonade Large US$5.15
  • Sándwiches / Sandwiches

  • Chimi De Pollo Combo / Chicken Chimi Combo US$13.85

    Pollo, col, tomate, pimiento de plátano, pan de agua con salsas especiales de mayonesa, ketchup y mostaza. Incluye papas fritas y una lata de soda. / Chicken, cabbage, tomato, banana pepper, water bread with special mayo, ketchup, and mustard sauces. Includes fries and a can of soda.

  • Ham,Egg,Cheese===Jamon, Huevo, Queso US$8.10
  • Chimi De Res Combo / Beef Chimi Combo US$13.85

    Res, col, tomate, chile plátano, pan de agua con salsas especiales de mayonesa, ketchup y mostaza. Incluye papas fritas y una lata de soda. / Beef, cabbage, tomato, banana pepper, water bread with special mayo, ketchup, and mustard sauces. Includes fries and a can of soda.

  • Chicken Sandwich=== Sandwich De Pollo US$8.75

    Chicken, Lettuce, Tomato,Onion,Ketchup,Mayo

  • Combo Jamón Y Queso / Ham And Cheese Combo US$11.55

    Incluye papas fritas y una lata de soda. / Includes fries and a can of soda.

  • Derretido De Queso / Melt Cheese Sandwich US$6.85

    Pan, tomate, ketchup, mayonesa, queso. / Bread, tomatoes, ketchup, mayo, cheese.

  • Chimi De Pierna / Pork Leg Chimi US$10.85

    Carne de cerdo, col, tomate, pimiento de plátano, pan de agua con salsas ketchup, mayonesa. / Pork meat, cabbage, tomato, banana pepper, water bread, with ketchup, mayo sauces.

  • Sándwich De Pollo Búfalo / Buffalo Chicken Sandwich US$8.85

    Pollo búfalo, lechuga, tomate, mayonesa, ketchup, cebolla. / Buffalo chicken, lettuce, tomatoes, mayo, ketchup, onions.

  • Chimi De Res / Beef Chimi US$10.35

    Res, col, tomate, pimiento de plátano, pan de agua con salsas especiales de mayonesa, ketchup y mostaza. / Beef, cabbage, tomato, banana pepper, water bread with special mayo, ketchup, and mustard sauces.

  • Salami, Huevo,Queso== Salami, Egg, Cheese US$8.75

    Salami , Egg, Cheese,Lettuce,tomato,Ketchup, Mayo

  • Chimi De Pollo / Chicken Chimi US$10.25

    Pollo, col, tomate, pimiento de plátano, pan de agua con salsas especiales de mayonesa, ketchup y mostaza. / Chicken, cabbage, tomato, banana pepper, water bread with special mayo, ketchup, and mustard sauces.

  • Cubano / Cuban US$10.25

    Carne de cerdo, cebolla, col, tomate, jamón, queso provolone, pan de agua, mayonesa y ketchup. / Pork meat, onion, cabbage, tomato, ham, provolone cheese, water bread, mayo and ketchup.

  • Chimi De Pierna Combo / Pork Leg Chimi Combo US$13.85

    Carne de cerdo, col, tomate, pimiento de plátano, pan de agua con salsas especiales de mayonesa, ketchup y mostaza. Incluye papas fritas y una lata de soda. / Pork meat, cabbage, tomato, banana pepper, water bread with special mayo, ketchup, and mustard sauces. Includes fries and a can of soda.

  • Jamón Y Queso / Ham And Cheese US$7.10
  • Cubano Combo / Cuban Combo US$13.85

    Carne de cerdo, cebolla, col, tomate, jamón, queso provolone, pan de agua, mayonesa y ketchup. Incluye papas fritas y una lata de soda. / Pork meat, onion, cabbage, tomato, ham, provolone cheese, water bread, mayo and ketchup. Includes fries and a can of soda.

  • Batidos / Smoothies

  • Fresa / Strawberry Large US$6.10
  • Fresa / Strawberry Medium US$4.75
  • Mago Large US$6.10
  • Zapote / Sapote Large US$6.10
  • Papaya Medium US$4.75
  • Papaya Large US$6.10
  • Zapote / Sapote Medium US$4.75
  • Dulces Especiales / Special Sweets

  • Rebanada De Flan / Slice Of Flan US$4.50
  • Rebanada De Pastel Relleno De Dulce De Leche / Slice Cake Dulce De Leche Filling US$3.25
  • Rodaja De Pastel Relleno De Piña / Slice Cake Pineapple Filling US$3.25
  • Majarete--- Corn Pudding US$3.75
  • Pudín De Pan / Bread Pudding US$3.35
  • Tres Leches US$4.25
  • Rebanada De Pastel Relleno De Guayaba / Slice Cake Guava Filling US$3.25
  • Órdenes de Acompañantes / Sides Orders

  • Papas Fritas Medianas / Medium French Fries US$4.35
  • Papas Fritas Grandes / Large French Fries US$4.95
  • Papas Fritas Pequeñas / Small French Fries US$3.75

    Papas de corte recto. / Straight cut potatoes.

  • Palitos De Mozzarella / Mozzarella Stick US$7.45

    7 piezas. Servido con salsa marinara. / 7 pieces. Served with marinara sauce.

Ilsa Cakes Details

  • Service options

  • Delivery
  • In-store pick-up
  • Takeaway
  • Offerings

  • Coffee
  • Planning

  • Quick visit
  • Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards

Ilsa Cakes Photos

Ilsa Cakes Picture 1Ilsa Cakes Picture 2Ilsa Cakes Picture 3Ilsa Cakes Picture 4

Ilsa Cakes Location

Ilsa Cakes

1 Boston St, Salem, MA 01970, USA

Ilsa Cakes Reviews

An average rating of ★4.5 from 25 user reviews.

birthday

★ 5★ 4★ 3★ 2★ 1

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