Krispy Kreme at Penn Plaza: Your Sweet Escape in NYC

Krispy Kreme Introduce

For New Yorkers seeking that iconic melt-in-your-mouth sweetness, Krispy Kreme offers an undeniable allure. While the city boasts a diverse array of dessert options, the legendary "Original Glazed" donut from Krispy Kreme holds a special place in the hearts of many. With its unmistakable light texture and sweet glaze, it's a treat that transcends generations and brings a moment of pure delight.

Krispy Kreme has built its global reputation on the simple yet profound joy of a freshly made donut. Their commitment to quality is evident in every bite – from the proprietary dough recipe to the precise cooking process that results in that signature fluffy interior. In a city as fast-paced as New York, the accessibility of a warm Krispy Kreme donut provides a comforting pause, a small indulgence that can brighten any day.

The Krispy Kreme experience is often characterized by the anticipation of a warm donut, especially when the "Hot Light" is on. While this particular location might not feature the full factory experience of a larger store, it maintains the core promise of delivering fresh, delicious donuts to the bustling New York crowd. For locals and commuters navigating the complexities of Penn Station, Krispy Kreme offers a familiar and always welcome sweet escape.

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Location and Accessibility

The Krispy Kreme location we're highlighting is strategically positioned at 2 Penn Plz Amtrak Level, New York, NY 10121, USA. This places it directly within the expansive and highly trafficked transportation hub that serves Penn Station and Madison Square Garden. This is an incredibly advantageous spot for accessibility, catering to a constant flow of commuters, travelers, and local residents.

Being on the Amtrak Level of 2 Penn Plaza means it's conveniently located for those arriving or departing via Amtrak trains. Furthermore, its immediate vicinity to the main concourses of Penn Station provides easy access for Long Island Rail Road (LIRR) and NJ Transit passengers, as well as those utilizing the numerous subway lines (A, C, E, 1, 2, 3) that converge at this central point. For New Yorkers working in the surrounding Midtown offices or attending events at Madison Square Garden, this Krispy Kreme offers a quick and easy sweet treat option.

While locating businesses within the labyrinthine Penn Station complex can sometimes feel like an "obstacle course" as one customer noted, the advantage of being directly on the Amtrak Level ensures a high visibility for those specifically using that part of the station. It's a prime grab-and-go location, designed for the efficiency and speed required by busy urban dwellers and travelers.

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Services Offered

Krispy Kreme at 2 Penn Plaza offers its renowned selection of donuts and complementary beverages, focusing on quick service for its high-traffic clientele. Their core offerings typically include:

Original Glazed Doughnuts: The iconic, melt-in-your-mouth classic, often available warm and fresh.
Assorted Doughnuts: A variety of other popular flavors beyond the Original Glazed, which may include:
- Chocolate Iced with Sprinkles
- Chocolate Iced Glazed
- Strawberry Iced
- Kreme Filled
- Chocolate Iced Kreme Filled
- Glazed Chocolate Cake
- Glazed Cruller
- and seasonal or limited-time offerings.
Doughnut Holes / Minis: Smaller, bite-sized versions of their popular donuts, convenient for a quick treat.
Coffee: A selection of freshly brewed hot coffee (regular and decaf) to pair perfectly with their donuts.
Iced Coffee: For those who prefer a cold brew, iced coffee options are typically available.
Other Beverages: Bottled water, juices, and other cold drinks to complement your order.
Specialty Boxes: Options for purchasing donuts in various quantities, from single donuts to a dozen (or "Doughnut Dozen") boxes. This location, as highlighted by a customer review, may even offer more convenient smaller boxes (e.g., half-dozen or three-donut boxes) upon request, demonstrating a willingness to accommodate customer needs.

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Features / Highlights

Krispy Kreme, and specifically this Penn Plaza location, stands out for several reasons that appeal to New Yorkers:

The Original Glazed Experience: The cornerstone of their appeal. The unique recipe and preparation method result in a donut that is famously light, airy, and literally melts in your mouth, especially when served warm.
Convenient Location for Commuters: Situated directly within the Amtrak section of Penn Plaza, it's an ideal spot for a quick treat before or after a train journey, or during a busy workday in the vicinity. Its accessibility within a major transportation hub is a significant advantage.
Potential for Exceptional Customer Service: As highlighted by one customer's "long" review, staff members like Jeremiah can provide incredibly thoughtful and proactive customer service, going above and beyond (e.g., offering to repackage donuts into smaller, more convenient boxes for travel). This personalized attention can significantly enhance the customer experience.
Consistent Brand Quality: Krispy Kreme maintains a high standard of quality across its locations, ensuring that customers can expect the same beloved taste and freshness they associate with the brand.
Quick Service: Designed for speed, this location is geared towards getting customers in and out efficiently, which is crucial in a high-traffic environment.

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Contact Information

For inquiries or to confirm specific details about the Krispy Kreme location at 2 Penn Plaza, please use the following contact information:

Address: 2 Penn Plz Amtrak Level, New York, NY 10121, USA

Phone: (212) 695-0428

It's always advisable for New Yorkers to check the official Krispy Kreme website or a reliable local directory for the most current operating hours, as hours in major transportation hubs can sometimes fluctuate.

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Conclusion: Why this place is suitable for locals

For New Yorkers, Krispy Kreme at 2 Penn Plaza offers more than just a sugar fix; it's a convenient and consistently delightful spot for a sweet escape in the heart of one of the city's busiest areas. Its prime location on the Amtrak Level within the Penn Station complex makes it incredibly accessible for daily commuters, weary travelers, and anyone passing through this bustling hub looking for a quick, comforting treat.

The enduring appeal of Krispy Kreme's Original Glazed donut is a major draw, providing that unmistakable light, airy, and sweet experience. While one customer's "disappointing experience" highlights the importance of clear communication and consistent service, another's "short" and "long" reviews passionately praise the exceptional customer service from staff members like Jeremiah, who went above and beyond to assist with packaging. This demonstrates the potential for truly outstanding interactions at this specific location, which can make all the difference in a quick-service environment.

Despite minor inconsistencies that can arise in any high-volume location, the core promise of a fresh, delicious Krispy Kreme donut remains a strong pull. For a fast, satisfying, and universally loved sweet treat, particularly when navigating the vastness of Penn Station, this Krispy Kreme location is a reliable and highly recommended stop for locals seeking a moment of sugary bliss.

Krispy Kreme Menu

16 Count Minis
16 Count Assorted Minis US$28.09
This assortment features 16 of our mini doughnuts. Each box includes (4) Original Glazed® minis, (4) Strawberry Iced with Sprinkles minis, (4) Chocolate Iced with Sprinkles minis, & (4) Chocolate Iced minis.
16 Count Original Glazed® Minis US$23.59
16 of the iconic Original Glazed® Doughnuts, now in mini form!

Hot Coffee, Espresso & More
Americano US$4.79
Rich espresso poured over hot water to create a delicious, smooth taste.
Latte US$4.79
Rich espresso wrapped in creamy steamed 2% or skim milk.
Mocha Specialty Latte US$5.49
Naturally Flavored. Espresso and steamed skim or 2% milk flavored with Ghirardelli® chocolate sauce and topped with whipped cream and a chocolate drizzle.
Original Glazed® Latte US$4.79
Naturally Flavored. Espresso and steamed milk flavored with Original Glazed® syrup.
Caramel Mocha Specialty Latte US$5.49
A decadent favorite. Our latte is blended with caramel chocolate sauce and topped with whipped cream and caramel drizzle.
Classic Decaf Coffee US$3.49
A tasty blend of Latin American and Sumatran decaf coffees with lots of character. Caffeine-free and flavor-full!
Espresso US$1.99
Rich and smooth shot of espresso.
Golden Snitch™ Specialty Latte US$4.79
A rich caramel toffee-inspired latte, blending sweet, golden flavor with creamy goodness. Topped with whipped cream, Biscoff® crunchy cookie crumble, and a sprinkle of golden shimmer sugar, it’s a magical, indulgent treat in every sip!
Ghirardelli® Hot Chocolate US$3.99
Naturally & Artificially Flavored. A decadent treat. Our Ghirardelli® cocoa is blended with steamed milk and topped with whipped cream and a chocolate drizzle.
Vanilla Latte US$4.79
Espresso and steamed milk flavored with vanilla syrup.
Cappuccino US$4.79
Espresso blended with steamed milk and capped with silky milk foam.
Caramel Specialty Latte US$5.49
Our signature latte blended with Ghirardelli® caramel sauce, topped with whipped cream and caramel drizzle.
Classic Brewed Coffee US$3.49
A smooth, easy to love Latin American blend with flavor and personality, balanced from start to finish.

Doughnut Dots
10 Count Original Glazed® Doughnut Dots US$6.09
We've taken our Original Glazed® Doughnuts and created tasty, on the go treats for sharing.
24 Count Assorted Doughnut Dots US$11.49
The 24 Count Assorted Doughnut Dots with 8 Original Glazed®, 4 Cookie Crumb, 4 Cinnamon, 4 Powdered and 4 Sprinkled Doughnut Dots.
24 Count Original Glazed® Doughnut Dots US$10.79
We've taken our Original Glazed® Doughnuts and created tasty, on the go treats for sharing.
10 Count Assorted Doughnut Dots US$6.69
The 10 Count Assorted Doughnut Dots with 2 Original Glazed®, 2 Cookie Crumb, 2 Cinnamon, 2 Powdered and 2 Sprinkled Doughnut Dots.

Iced Lattes
Iced Mocha Specialty Latte US$5.49
Our iced latte blended with Ghirardelli® chocolate sauce, topped with whipped cream and a chocolate drizzle.
Iced Original Glazed® Latte US$4.79
Natural Vanilla Flavor with other Natural Flavors. Our iced latte blended with Original Glazed® flavor - a taste of our iconic doughnut in a cup.
Iced Vanilla Latte US$4.79
Our iced latte blended with vanilla flavor.
Iced Latte US$4.79
Espresso and 2% or skim milk served over ice.
Iced Caramel Mocha Specialty Latte US$5.49
Our iced latte blended with caramel chocolate sauce and topped with whipped cream and caramel drizzle.
Iced Caramel Specialty Latte US$5.49
Our iced latte blended with Ghirardelli® caramel sauce and topped with whipped cream and caramel drizzle.
Iced Golden Snitch™ Latte US$4.79
A rich caramel toffee-inspired iced latte, blending sweet, golden flavor with creamy goodness. Topped with whipped cream, Biscoff® crunchy cookie crumble, and a sprinkle of golden shimmer sugar, it’s a magical, indulgent treat in every sip!

6 Count
6 Count Original Glazed® Doughnuts US$17.49
A 6 count of our classic Original Glazed® Doughnuts
6 Count Classic Assorted Doughnuts US$18.89
An assortment of our classic doughnuts including: (1) Original Glazed® Doughnut, (1) Chocolate Iced Doughnut, (1) Strawberry Iced with Sprinkles Doughnut, (1) Chocolate Iced Kreme™ Filled Doughnut, (1) Original Glazed® Raspberry Filled Doughnut, and (1) Chocolate Iced with Sprinkles Doughnut.

Iced Coffees
Iced Vanilla Coffee With Milk US$4.19
Concentrated Dark Roast coffee and vanilla syrup served over ice, topped with a splash of 2% or skim milk.
Iced Original Glazed® Coffee With Milk US$4.19
Naturally Flavored. Smooth and Sweet. A taste of our iconic Original Glazed® Doughnut in a cup.
Iced Caramel Coffee With Milk US$4.19
Rich iced coffee blended with Ghirardelli® caramel sauce, served over ice and topped with a splash of 2% milk.
Iced Coffee With Milk US$4.19
Concentrated rich coffee served over ice, topped with a splash of 2% milk.
Iced Caramel Mocha Coffee With Milk US$4.19
Naturally Flavored. Rich iced coffee blended with a caramel chocolate sauce, served over ice and topped with a splash of 2% milk.

Bottled Beverages
Bottled Fanta Orange US$3.49
Bottled Fanta Orange 20 ounce
Bottled Whole Milk US$3.99
Bottled Whole Milk
Dasani Bottled Water US$3.39
Dasani Bottled Water
Bottled Diet Coke US$3.49
Diet Coke 20 ounce Bottle
Bottled Chocolate Milk US$3.99
Bottled Chocolate Milk
Minute Maid Orange Juice US$3.79
Minute Maid Orange Juice
Minute Maid Apple Juice US$3.79
Minute Maid Apple Juice
Bottled 2% Milk US$3.99
Bottled 2% Milk
Bottled Coca-Cola US$3.49
Coca-Cola 20 ounce Bottle
Smartwater US$3.39
Smartwater
Bottled Dr Pepper US$3.49
Bottled Dr Pepper 20 ounce
Bottled Sprite US$3.49
Bottled Sprite 20 ounce

Dozens
Classic Assorted Dozen US$26.99
An assortment of our classic doughnuts, selected just for you.
Original Glazed® Dozen US$22.89
A dozen of our iconic Original Glazed®doughnuts

Coffee Brew Box
Decaf Coffee Brew Box US$29.69
96 ounces of fresh brewed coffee. Your Brew Box will arrive with 10 cups, lids, sleeves and stir sticks. 20 creamers and sugars and 10 Splenda® sweeteners.
Coffee Brew Box US$29.69
96 ounces of fresh brewed coffee. Your Brew Box will arrive with 10 cups, lids, sleeves and stir sticks. 20 creamers and sugars and 10 Splenda® sweeteners.

Chillers
Strawberry Chiller US$5.29
Naturally Flavored. A refreshing, frozen summertime treat made with real fruit and sweetened with only cane sugar.
Lemonade Chiller US$5.29
Naturally Flavored. A refreshing, frozen summertime treat made with real fruit and sweetened with only cane sugar.

3 Count
3 Count Classic Assorted Doughnuts US$9.39
An assortment of our classic doughnuts including: (1) Original Glazed® Doughnut, (1) Strawberry Iced with Sprinkles Doughnut, and (1) Chocolate Iced Kreme™ Filled Doughnut.
3 Count Original Glazed® Doughnuts US$8.79
A 3 count of our iconic Original Glazed® Doughnuts.

Fall Favorites
Iced Pumpkin Spice Coffee With Milk US$4.19
The perfect combination of cool ice & warm spice flavor. Our Iced Pumpkin Spice Coffee is made from our bold coffee blended with pumpkin pie sauce poured over ice.
Original Glazed Pumpkin Spice Cake 3 Pack US$9.39
Savor the flavor of fall with this 3 pack of our limited-time Original Glazed® Pumpkin Spice Cake Doughnuts. These pumpkin spice cake doughnuts are covered in our signature Krispy Kreme Original Glaze® and bursting with warm pumpkin spice flavor in every bite. Perfect for sharing… or keeping all to yourself.
Pumpkin Spice Cake Dozen US$26.99
Savor the flavor of fall with this dozen of our limited-time Original Glazed® Pumpkin Spice Cake Doughnuts. These pumpkin spice cake doughnuts are covered in our signature Krispy Kreme Original Glaze® and bursting with warm pumpkin spice flavor in every bite. Perfect for sharing… or keeping all to yourself.
Pumpkin Spice Brewed Coffee US$3.49
Embrace the warmth of our delicious coffee blended with pumpkin pie sauce.
Pumpkin Spice Specialty Latte US$5.49
A true fall favorite, this latte starts with espresso, milk and is flavored with Pumpkin Pie Sauce, topped with pumpkin pie seasoning for an enhanced flavor and topped off with a swirl of whipped cream and pumpkin spice seasoning.
Frozen Pumpkin Spice Specialty Latte US$5.79
Sip on the frosty side of fall with our Frozen Pumpkin Spice Latte. Blended with pumpkin pie sauce flavor, espresso and milk, this frozen treat is topped with whipped cream and pumpkin spice seasoning for a perfectly chilled take on a seasonal classic.
Iced Pumpkin Spice Latte US$5.49
A latte made with espresso and milk, flavored with pumpkin pie sauce, topped with a swirl of whipped cream and a sprinkling of pumpkin spice seasoning. Perfect for a warm autumn day.

Frozen Lattes
Frozen Golden Snitch™ Specialty Latte US$5.79
A rich caramel toffee-inspired frozen latte, blending sweet, golden flavor with creamy goodness. Topped with whipped cream, Biscoff® crunchy cookie crumble, and a sprinkle of golden shimmer sugar, it’s a magical, indulgent treat in every sip!
Frozen Caramel Mocha Specialty Latte US$5.79
Our frozen latte blended with caramel chocolate sauce and topped with whipped cream and caramel drizzle.
Frozen Vanilla Specialty Latte US$5.79
Sweet, creamy vanilla and espresso blended with ice and topped with whipped cream.
Frozen Original Glazed® Specialty Latte US$5.79
Naturally Flavored. Sweet, creamy Original Glazed® flavor and espresso blended with ice and topped with whipped cream.
Frozen Mocha Specialty Latte US$5.79
A creamy blend of decadent chocolate, espresso and ice, topped with whipped cream and a chocolate drizzle.
Frozen Caramel Specialty Latte US$5.79
Creamy caramel and espresso, blended with ice, and topped with whipped cream and a caramel drizzle.
Frozen Specialty Latte US$5.79
A creamy, espresso ice-blended beverage topped with whipped cream.

Build Your Own
Build Your Own 3 Count Doughnuts US$9.39
Choose 3 of your favorite Krispy Kreme Doughnuts
Build Your Own 6 Count Doughnuts US$18.89
Choose 6 of your favorite Krispy Kreme Doughnuts
Build Your Own Dozen US$30.39
Your choice of any dozen assorted doughnuts.

Limited Time Only
HARRY POTTER™ SPECIALTY DOZEN + SORTING HAT™ COMBO US$37.55
Includes one Harry Potter™ Specialty Dozen and one Sorting Hat™ Doughnut, an unglazed shell filled with surprise house-colored Kreme™. It’s dipped in rich chocolate-flavored icing and topped with shimmering gold stars, gold shimmer sugar, and a Sorting Hat™ piece. Dozen includes: 2 Gryffindor™ Doughnuts – Unglazed shell filled with cookie butter flavored Kreme™, dipped in red icing and Biscoff® cookie crumble, topped with golden icing drizzles and Gryffindor™ crest. 2 Slytherin™ Doughnuts – Original Glazed® topped with chocolate and green buttercreme flavored swirls, chocolate cookie sugar blend, and Slytherin™ crest. 2 Hufflepuff™ Doughnuts – Unglazed shell filled with brown butter toffee flavored custard, dipped in golden yellow icing, and topped with black chocolate drizzle, cookie crunch, and Hufflepuff™ crest. 2 Ravenclaw™ Doughnuts – Original Glazed® dipped in blueberry flavored icing, topped with Ravenclaw™ sprinkles and crest. 4 Original Glazed® Doughnuts
Double Original Glazed® Bundle US$40.29
A long-standing crowd pleaser, you can’t go wrong with our Double Original Glazed® Bundle! Includes 2 dozen Original Glazed® doughnuts.
4 Count Original Glazed® Cinnamon Rolls US$14.39
4 of our Original Glazed® Cinnamon Rolls – Our yeast-raised dough, hand-rolled with cinnamon and covered in Original Glazed® perfection.
HARRY POTTER™ SPECIALTY DOZEN US$30.39
Step into the enchanting world of Hogwarts™ with this spellbinding assortment of doughnuts. This magical dozen includes: (2) Gryffindor™ Doughnuts – Unglazed shell doughnut filled with cookie butter flavored Kreme™, dipped in red icing and Biscoff® cookie crumble, topped with golden icing drizzles and Gryffindor™ crest. (2) Slytherin™ Doughnuts – Original Glazed® doughnut topped with chocolate and green buttercreme flavored swirls, chocolate cookie sugar blend, and Slytherin™ crest. (2) Hufflepuff™ Doughnuts – Unglazed shell doughnut filled with brown butter toffee flavored custard, dipped in golden yellow icing, and topped with black chocolate drizzle, cookie crunch, and Hufflepuff™ crest. (2) Ravenclaw™ Doughnuts – Original Glazed® doughnut dipped in blueberry flavored icing, topped with Ravenclaw™ sprinkles and crest. (4) Original Glazed® doughnuts, offering a familiar favorite alongside these imaginative creations.

Krispy Kreme Details

Service options
Delivery
In-store pick-up
On-site services
Takeaway
Dine-in

Highlights
Great coffee

Popular for
Solo dining

Accessibility
Wheelchair-accessible entrance
Wheelchair-accessible car park

Offerings
Coffee

Dining options
Breakfast
Dessert
Table service

Amenities
Toilet

Atmosphere
Casual

Crowd
Family friendly
LGBTQ+ friendly

Planning
Quick visit

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Krispy Kreme Photos

Krispy Kreme Location

Krispy Kreme

New York New York County New York

2 Penn Plz Amtrak Level, New York, NY 10121, USA

Krispy Kreme Reviews

An average rating of ★4.3 from 1416 user reviews.

tripglazed donutsraspberrydozentrainholidaybrandcashierpromotionfan

★ 5★ 4★ 3★ 2★ 1

short: best customer service of any Krispy Kreme from Jeremiahlong: placed an online order for a dozen to take to the office to share with coworkers. I usually go to the one on 23rd Street but it's farther and the staff is on the rude side so I decided to go on the obstacle course to find this location. I looked at the map a few times and still had to ask an NJ Transit employee for directions. I finally made it, and the customer service of Jeremiah was very refreshing. The big dozen box is awkward to carry, so I took three bags to remove them from the box to carry in my backpack. They saw me doing this and asked me if I'd like a half-dozen box or 3 donut box. I was caught by surprise. I didn't even know how to respond at first, so I responded that I didn't want to inconvenience them, so whatever is easiest for them. They even transferred the donuts over to the smaller boxes. I'm very happy with their level of customer service. Highly recommend this location.
May 26 · WHITE LION
I had a really disappointing experience at this Krispy Kreme location today. I stopped by and asked if they had a box that holds three donuts because I didn’t need a larger quantity. They said yes, so I ordered a box of three donuts and paid $6.92.Immediately after, the cashier grabbed a box with three glazed donuts as if that’s what I had asked for. When I clarified that I wanted to pick out my own three donuts from the display, she turned around and snickered to her coworker, saying, “She definitely said she wants three glazed.” That was not what I asked—I simply inquired if they had a box that holds three.Instead of handling the situation professionally, they responded in a rude tone and told me that picking my own donuts would cost extra. The attitude was completely unnecessary, especially since they misheard me in the first place. On top of that, they kept me in line for five minutes just to figure out how to charge me an extra $0.50 or something —something that should’ve been a simple fix. Instead of just apologizing for their mistake and making it right, they dragged out the process over a few cents.I usually don’t leave bad reviews, but this experience was frustrating enough that I feel like others should be aware. Do better.
March 05 · Ava Miller
The classic glazed donuts are my favourite of all donuts. So good to have them here directly at the station.
April 23 · YB Yavuz
Just what you’d expect except the donut I got was a bit wetter and doughier than i like.You can tell that the staff don’t have much morale but it’s not like you’d expect differently for this kind of shop.
February 09 · Chaya Alexandra Kong
Whenever I go to Penn station , I always end up buying atleast 6 or a dozen donuts from Krispy Kreme.. my kids just love this .. after having really mediocre donuts from other shops, these donuts have that extra taste .. of course it’s a bit expensive.. it’s kinda ok , once in a while . Conveniently located inside Penn station. Service can be a little more quick . Otherwise love this place … thumbs up 👍
December 02 · Raj S