Mrs. Fields Introduce
Introduction / Overview
For residents of Illinois seeking a sweet, comforting treat, few names evoke the warmth of fresh-baked goodness quite like Mrs. Fields. Located conveniently within the North Riverside Park Mall, this bakery is a local institution for anyone craving classic, high-quality cookies, brownies, and festive cookie cakes. Operating as more than just a cookie shop, the North Riverside location is a destination for desserts, offering a range of bakery, cake shop, coffee shop, and general dessert shop items designed for quick enjoyment and easy gifting.
The philosophy behind Mrs. Fields is simple: an unwavering commitment to freshness. They famously guarantee an experience you can’t get in a typical supermarket—a cookie that is baked only *after* you place your order. This dedication ensures that every bite into a classic Chocolate Chip or a Sugar Butter with M&M'S® Candies cookie is as warm, soft, and satisfying as possible, establishing it as the premier spot for cookie connoisseurs in the North Riverside and surrounding Chicago suburbs.
Beyond the iconic cookies, the North Riverside Mrs. Fields is a fantastic source for specialty baked items. From gourmet brownies like the Double Fudge and Frosted Fudge, to customizable Cookie Cakes perfect for any Illinois celebration, the shop provides a quick, accessible, and high-quality dessert solution. It’s the ideal spot for a quick visit, whether you’re taking a break from shopping or simply satisfying a sudden sweet craving.
Location and Accessibility
Mrs. Fields is situated inside the highly popular North Riverside Park Mall, making it a central and easy-to-find destination for customers across Cook County and Western Illinois suburbs.
The full address is 7501 Cermak Rd, North Riverside, IL 60546, USA.
Being located within a major shopping center offers excellent accessibility features important to the Illinois community:
- Physical Accessibility: The location benefits from the mall’s infrastructure, offering a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot, ensuring all patrons can easily visit the store.
- Parking Convenience: Customers can take advantage of both the large, free parking lot provided by the mall and the availability of free street parking nearby, making quick visits stress-free.
- Payment Options: The shop facilitates a speedy transaction with modern payment methods, including credit cards, debit cards, and NFC mobile payments, perfect for those in a hurry.
Services Offered
The Mrs. Fields location in North Riverside focuses on providing fast, convenient, and high-quality service options, centered around their freshly-baked promise.
- In-store Pickup: Allows customers to easily retrieve online or phone orders, perfect for those needing party platters or custom cookie cakes without waiting.
- Takeout Service: The primary service model, enabling customers to grab individual treats, half-dozens, or gift tins to enjoy immediately or take home.
- Custom Cookie Cake Ordering: Specialized service for ordering personalized Mini, Heart Shaped, Round, or Sheet Cookie Cakes for birthdays, anniversaries, and other Illinois events.
- Sweet Gift and Party Trays: Offering a range of pre-assembled gift tins and party trays filled with cookies, brownies, and Nibblers®, designed for easy gifting or entertaining.
Features / Highlights
Mrs. Fields stands out in the Illinois dessert market due to its unique baking process and diverse, tempting menu of classic American baked goods.
- The "Baked-to-Order" Promise: This is the signature feature—all standard cookies are baked only *after* the customer places the order. This commitment to having a truly fresh, warm cookie is the cornerstone of the Mrs. Fields experience.
- Iconic Nibblers®: A highly popular feature is the Nibblers® collection of bite-sized cookies, often available in large quantity gifts and buckets, perfect for sharing or sampling multiple flavors.
- Specialty Cookie Creations: The bakery offers unique, decadent treats like the Cookie Sandwich and the Frosted Cookie Cupcake, which elevate the simple cookie into a gourmet dessert.
- Variety of Baked Treats: Beyond the cookies, the shop features gourmet brownies (Double Fudge and Frosted Fudge) and a selection of coffee and other beverages, functioning as a full-service dessert and coffee shop for a shopping break.
- Custom Cookie Cakes for Every Event: They offer several sizes and shapes of customizable Cookie Cakes, from a Mini Cookie Cake to a Heart Shaped Cookie Cake, providing a quick and easy centerpiece for any Illinois celebration.
Contact Information
For those in the North Riverside and surrounding Illinois areas planning a visit, placing an order, or inquiring about specialty items, here is the direct contact information for Mrs. Fields at the North Riverside Park Mall:
Address: 7501 Cermak Rd, North Riverside, IL 60546, USA
Phone: (708) 447-5938
Mobile Phone: +1 708-447-5938
What is Worth Choosing
For Illinois residents, Mrs. Fields in North Riverside is worth choosing primarily for the unbeatable promise of freshness. In a world of pre-packaged sweets, the simple yet profound guarantee that "You order, We bake" is the ultimate draw. This dedication to baking cookies only *after* the order is placed means customers are guaranteed a warm, melt-in-your-mouth experience that is simply superior to cookies sitting in a typical display case.
Beyond the iconic flavor and freshness, Mrs. Fields is the perfect quick stop for convenience and variety. Its mall location is easily accessible, and the efficient service, combined with hassle-free parking and payment options, makes it ideal for a quick visit. Whether you need a dozen cookies for an impromptu get-together, a fun Frosted Cookie Cupcake for a child's treat, or a personalized Heart Shaped Cookie Cake for an anniversary, the menu offers high-impact desserts without the need for extensive lead time typically required by bespoke bakeries.
While the importance of excellent customer service cannot be overstated, and a few customer reviews have noted areas for improvement in associate attentiveness and price accuracy, the enduring popularity of Mrs. Fields relies on its internationally recognized, consistently delicious product. The brand's focus is on delivering a comforting, high-quality, and freshly-baked final product that has become synonymous with cookie indulgence across the globe. For North Riverside and nearby Illinois locals, choosing Mrs. Fields means choosing that reliable, warm, straight-from-the-oven flavor for your next sweet craving or celebration.
Mrs. Fields Display case
Fresh Baked Cookies
You order, We bake. All cookies are baked only AFTER you order. Can't get fresher than that!
- Sugar Butter with M&M'S® Candies Cookie $3.99
Made from the highest quality ingredients. Our Classic real Sugar cookie baked with real M & M's.
- Buy Any 6 Cookies $19.99
Your choice of 6 cookie flavors: Semi-Sweet Chocolate Chip Cookie, Milk Chocolate Chip Cookie, White Chocolate Macadamia Cookie, Oatmeal Raisin Cookie, Oatmeal Raisin with Walnut Cookie, Sugar Butter with M&M'S® Candies Cookie.
Nibblers
- Nibblers
Savor our bite-sized cookie treats. Choose a flavor: Assorted Nibblers®, Milk Chocolate Chip Nibblers®, White Chunk Macadamia Nibblers®, Sugar Butter Nibblers®, M&M's Nibblers®.
- Nibblers Gift Bucket $21.99
18 Nibblers. Choose a flavor: Assorted Nibblers®, Milk Chocolate Chip Nibblers®, White Chunk Macadamia Nibblers®, Sugar Butter Nibblers®, M&M's Nibblers®.
Specialty Cookie Treats
- Cookie Sandwich $7.99
Delicious cookie sandwiches made with two cookies and a frosting filling. Choose up to 2 cookie flavors: Semi-Sweet Chocolate Chip Cookie, Milk Chocolate Chip Cookie, White Chocolate Macadamia Cookie, Oatmeal Raisin Cookie, Oatmeal Raisin with Walnut Cookie.
- Frosted Cookie Cuocake $5.99
Fresh Baked Cookie Cupcake topped with frosting and sprinkles.
Brownies
Enjoy freshly baked gourmet brownies.
- Double Fudge Brownie $5.99
Made from the highest quality ingredients, very dense and moist, filled with fudge goodness. A Brownie lovers dream!
- Frosted Fudge Brownie $5.99
Made from the highest quality ingredients, very dense and moist, filled with fudge goodness. Topped with frosting and sprinkles. A Brownie lovers dream!
Cookie Cakes
- Mini Cookie Cake $17.99
Same great ccokie cake as our large just...smaller. Add a message and we will send you a box of single serving deliciousness.
- Heart Shaped Cookie Cake $29.99
Our 14 in cookie cake in a heart shape is the perfect way to tell your loved ones happy birthday! Tell us what you would like us to write on the cake.
Mrs. Fields Details
Service options
- In-store pickup
- Takeout
- Delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking lot
- Free street parking
Mrs. Fields Photos


Mrs. Fields Location
Mrs. Fields
7501 Cermak Rd, North Riverside, IL 60546, USA
Mrs. Fields Reviews
cookiesmallcashiermoneyprice
★ 5★ 4★ 3★ 2★ 1Horrible !!! Only If zero star was an option.Purchased 2 bubble tea items, hardly no ice no more tapioca was available. Asked for Milk drink and received water little ice and tons of syrup!!!!Associates seemed bothered working there
May 25 · Miri GmI was there Monday June 10, 2024, the young female cashier was over charging the price of cookies and brownies on purpose to perhaps steal money! I shop at Mrs Fields very often at that mall and I know the prices. I respectfully decline and bought Auntie Ann's sweet cinnamon pretzels instead........
June 11 · Nicole CornerI feel quite disappointed I paid for a heart cake and they gave me something totally horrible and even reluctantly they are only waiting to collect and no longer of what the customer wants I would never buy again there is the cashier very Hateful
March 25 · valentina torrealbaOrder a mocha breezer it doesn't look anything close to the one on the poster. Doesn't even taste like mocha
September 15 · Martin MendozaFirst time trying Mrs. fields and I loved it. The freshness of the cookies were right on point. My favorite, macadamia nut. The customer service was top notch. The lady in charge was super sweet & professional.
June 02 · Ruth Sanchez
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