Philly Pretzel Factory Introduce
For many New Yorkers, the appeal of a great bakery lies in its ability to deliver a beloved classic with consistent quality and a friendly touch. Philly Pretzel Factory in Smithtown does exactly this, but with a unique, savory twist. This isn't your traditional sweet-treat bakery; it's a destination for hot, hand-twisted soft pretzels and a variety of delicious pretzel-based specialties. Customers rave about the "delicious" pretzels and the exceptional service, highlighting the business's commitment to both product quality and customer satisfaction. It has become a go-to spot for everything from a quick snack to a large-scale catering order, earning a reputation as a reliable and cherished local business.
This article is a comprehensive guide for local residents, designed to provide a clear, engaging, and informative overview of the Philly Pretzel Factory in Smithtown. We will explore what makes this specific location a standout, from its stellar catering services to its ability to go above and beyond for its customers. The tone is professional yet friendly, aiming to be a useful resource for both long-time patrons and new visitors. The customer reviews, which mention the "professional and friendly" staff who "handled it beautifully" during a busy holiday rush, are a testament to the business’s strong operational excellence and dedication to its community.
The concept of a "bakery" is often associated with cakes, cookies, and pastries. Philly Pretzel Factory challenges this notion by specializing in a savory, classic American snack. Its success is built on the simple but powerful idea of doing one thing exceptionally well: making fresh, delicious soft pretzels. The bakery's menu has expanded to include a range of creative items like pretzel dogs and cheesesteaks, but the core product remains the star. For New Yorkers looking for a fun and different option for parties or just a casual treat, this bakery offers a memorable alternative to the usual fare. The story of a custom-made, larger-than-usual pretzel "that was a hit" for a son's birthday party perfectly illustrates the staff's accommodating nature and the fun, creative products they can provide.
We will delve into the specifics of the bakery's location in Smithtown, its services, and the unique features that make it a valued part of the Long Island community. This information is based on public data and genuine customer feedback, providing an honest and helpful resource for anyone in the New York region. It’s an establishment that, by its very nature, is woven into the fabric of the neighborhood, providing a service that is both personal and essential for marking life’s special and even everyday moments.
The experience of visiting the Philly Pretzel Factory is not just about the pretzels; it’s also about the convenience and the sense of trust that comes from a business that consistently delivers. Customers repeatedly praise the on-time orders and the staff's friendly demeanor, solidifying the bakery’s place as a reliable and welcoming local spot.
The Philly Pretzel Factory is located at 314 Maple Ave, Smithtown, NY 11787, USA. This address places it in the Maple Commons Shopping Center, at the corner of Maple Avenue and Route 111. This is a highly convenient and accessible location for residents of Smithtown and the surrounding Long Island communities. Its position within a shopping center makes it an easy stop during a day of errands, while its main road location ensures it's easy to find for those making a special trip.
Accessibility is a key factor for any successful local business, and the Smithtown Philly Pretzel Factory's location is a significant advantage. The well-known intersection of Maple Avenue and Route 111 is a central point, making the bakery a straightforward destination whether you are driving from a nearby neighborhood or a neighboring town. The ease of access contributes to its popularity, allowing it to serve a wide range of customers who are seeking out high-quality pretzels and catering services.
The fact that it is situated in a shopping center also means there is ample parking and easy entry and exit, further enhancing the customer experience. This location reinforces its role as a convenient, local hub for a delicious snack or a last-minute party solution.
Philly Pretzel Factory offers a wide array of services and products that are all centered around its signature soft pretzels. The menu caters to both individual cravings and large gatherings, with a focus on fresh, hand-twisted products.
Services Offered:
- A variety of freshly baked soft pretzels, sold individually or in larger quantities.
- Pretzel-based specialties such as pretzel dogs, mini cheesesteaks, and pretzel melts.
- Catering services and party trays in various sizes, perfect for events like birthday parties and office gatherings.
- A selection of dips to accompany the pretzels, including classic mustard, cheese, and sweet dips like cinnamon.
- Accommodating custom orders for special occasions, such as large, custom-shaped pretzels for birthdays.
- Delivery and online ordering through platforms like Grubhub, DoorDash, and Uber Eats for added convenience.
The Smithtown Philly Pretzel Factory is defined by several key features and highlights that set it apart and have earned it a loyal following in the community.
Features / Highlights:
- A focus on fresh, hand-twisted pretzels that are "hot outta the oven" and consistently delicious.
- Exceptional customer service, with staff who are described as "professional and friendly," even during the busiest times.
- A highly-rated catering service known for being on-time and providing great value for parties and events.
- The ability to create custom orders, showing a commitment to meeting unique customer needs.
- A diverse menu that goes beyond simple pretzels to include creative specialty items and a variety of delicious dips.
- A reputation for reliability and quality, making it a trusted choice for local residents.
For more information, to place an order, or to plan catering for your next event, you can contact the Philly Pretzel Factory using the details below.
Address: 314 Maple Ave, Smithtown, NY 11787, USA
Phone: (631) 800-8200
In conclusion, for New Yorkers on Long Island, and particularly in the Smithtown area, the Philly Pretzel Factory is a highly suitable choice for a variety of needs. It is more than just a bakery; it is a reliable local business that delivers consistently delicious products and top-notch service. The bakery’s focus on fresh, quality ingredients, its friendly and accommodating staff, and its popular catering options make it a go-to for everything from a casual snack to a large celebration.
For locals, it's a place they can trust for their parties, knowing that their order will be ready on time and will be a hit with guests. The commitment to a specialty product, combined with an understanding of what makes for a great customer experience, makes this Philly Pretzel Factory a true staple in the Smithtown community.
Philly Pretzel Factory Pretzel
Party Trays
- All Mini Dogs US$90.00
Mini Dietz & Watson all-beef hot dogs wrapped in pretzel dough. Includes two 8 oz dips. Serves approximately 20-25 individuals.
- Pretzel Heart Tray US$58.80
- Large Rivet Tray US$74.40
Pair your Large Size Rivets Party Tray with any 3 of our wide assortment of Pretzel Dips. Serves approximately 20-25 guests.
- Mini Pretzel Tray US$66.00
Pair your Mini Pretzel Party Tray with any 3 of our wide assortment of Pretzel Dips. This tray is prepared with Mini Pretzels and serves approximately 20-25 guests.
- Mini Cheesesteaks & Mini Dog US$120.00
Can it get any better? Mini cheese steaks bites and mini Dietz & Watson all-beef hot dogs wrapped in pretzel dough. Includes any two 8 oz dips. Serves approximately 20-25 individuals.
- Mini Cheesesteaks & Rivets US$96.00
Mini cheese steak bites accompanied with salted bite size rivets. Includes two 8 oz dips. Serves approximately 20-25 individuals.
- All Mini Cheesesteaks US$120.00
Mini cheese steaks bites and includes any two 8 oz dips. Serves approximately 20-25 individuals.
- Mini Dogs & Rivets US$72.00
A winning pair: all beef mini pretzel dogs with bite-sized rivets, plus any 2 of our dips. Serves approximately 20-25 guests.
- Small Rivet Tray US$50.40
Pair your Small Size Rivets Party Tray with any 2 of our wide assortment of Pretzel Dips. Serves approximately 10-15 guests.
Mustard Bottles
- Bottle - Super Hot Mustard US$4.80
Feel the heat with our super hot mustard.
- Bottle - Spicy Mustard US$4.80
Spicy. the perfect blend of spice with just the right amount of heat.
- Bottle - Honey Mustard US$4.80
12 oz. bottle of honey mustard
- Bottle - Yellow Mustard US$4.80
12 oz. bottle of yellow mustard
Drinks
- Gatorade US$3.00
With a legacy over 50 years in the making, gatorade is the most scientifically researched and game-tested way to replace electrolytes lost in sweat. gatorade thirst quencher is trusted by some of the world’s best athletes.
- Soda US$3.00
A crisp tasting, refreshing pop of sweet, fizzy bubbles without calories. click to add to your meal.
- Brisk US$3.00
Lemon-flavored iced tea with a refreshing citrus taste.
- Frozen Lemonade US$5.40
Get twisted with one of our signature frozen drinks. current flavors: blue raspberry and green apple
- Bottled Water US$2.40
If unavailable we will substitute with a similar product. if similar product is unavailable, we will substitute with a pepsi.
- Starbucks Frappuchino US$4.80
Pretzels
- Shamrock Shaker US$12.00
- 25 Crowd Pleaser US$38.40
The answer to any gathering. 25 soft pretzels and a bottle of mustard.
- Shamrock Pretzel US$6.00
- 5 Pretzels US$9.60
Hand-twisted. Fresh-baked. Always delicious.
- 20 Pretzels US$31.20
Hand-twisted. Fresh-baked. Always delicious.
- Pretzel Heart Bouquet US$36.00
- 10 Pretzels US$16.80
Hand-twisted. Fresh-baked. Always delicious.
- 1 Pretzel US$2.40
Hand-twisted. Fresh-baked. Always delicious.
- 100 Pretzels US$120.00
Hand-twisted. Fresh-baked. Always delicious.
- 50 Pretzels US$66.00
Hand-twisted. Fresh-baked. Always delicious.
- Shamrock Bucket US$30.00
Large
- Lg - Honey Mustard US$4.80
Tangy. tasty. sweet. 8 oz container
- Lg - Boo Butter Cream US$1.20
- Lg - Cookies & Cream US$4.80
- Lg - Spicy Mustard US$4.80
The perfect blend of spice with just the right amount of heat. 8 oz container
- Lg- Cinnamon Fluff US$4.80
- Lg - Cinnamon Dip US$4.80
Add some sweet to your salty
- Lg - Strawberries & Cream US$4.80
A sweet and creamy blend of strawberries and rich vanilla cream—perfect for the ultimate dipping experience!
- Lg - Super Hot Mustard US$4.80
Feel the heat with our superhot mustard
- Lg - Nacho Cheese US$4.80
Spicy melted cheese goodness.
- Lg - Candy Cane Dip US$4.80
- Lg - Pumpkin US$4.80
- D-Lg Salted Caramel US$4.80
- Lg - Cheddar Cheese US$4.80
It’s cheese. need we say more?. 8 oz container
- Lg - Brownie Batter US$4.80
You’ll never go wrong with a chocolate covered pretzel. 8 oz container
- Lg - Butter Cream US$4.80
A buttercream dream come true. 8 oz container
- Lg - Yellow Mustard US$4.80
A classic. 8oz container
Specialties
- Cinnamon Rivet Box US$15.60
Our fresh-baked, bite-size cinnamon pretzel nuggets served in a box. Grab and go!
- Spicy Pretzel Sausage US$6.00
Spice things up! A spicy sausage, wrapped in American cheese, surrounded by a classic Philly Pretzel. You’ll want to savor this one.
- Rivet Box US$12.00
Our fresh-baked, bite-size pretzel nuggets served in a box. Grab and go!
- Cinnamon Bucket US$38.40
- Pretzel Dog US$4.80
A Philly Pretzel, wrapped around an all-beef hot dog that is covered in American cheese? Dreams do come true!
- Mini Dog Cup US$9.60
- Mini Cheesesteak Cup US$9.60
When two philly classics combine - the cheesesteak & the pretzel. no onions - just beef and cheese stuffed in a pretzel bite. 4 in a pack.
- Cinnamon Rivet Shaker US$9.00
Our fresh-baked, bite-size cinnamon pretzel nuggets served in a shaker cup. Grab and go!
- Hamburger Buns US$7.20
- Rivet Bucket US$26.40
Our delicious pretzels in bite size (rivets) approx. 50 salted pretzels, comes with choice of 1 - 8 oz. dip. Perfect to order for a last minute get together.
- 2 Pretzel Dogs US$8.40
Philly Pretzel, wrapped around an all-beef hot dog that is covered in American cheese? Dreams do come true!
- Rivet Shaker US$6.60
Our fresh-baked, bite-size pretzel nuggets served in a shaker cup. Grab and go. Comes with 1 small dip of your choice. 40 cal. per rivet.
Small
- Sm - Super Hot Mustard US$1.20
Feel the heat with our super hot mustard.
- Sm - Cookies & Cream US$1.20
- Sm - Brownie Batter US$1.20
You’ll never go wrong with a chocolate covered pretzel.
- No Dip US$0.00
- Sm - Strawberries & Cream US$1.20
A sweet and creamy blend of strawberries and rich vanilla cream—perfect for the ultimate dipping experience!
- Sm - Candy Cane Dip US$1.20
- Sm - Pumpkin US$1.20
- Sm - Cheddar Cheese US$1.20
It’s cheese need we say more?
- Sm - Spicy Mustard US$1.20
The perfect blend of spice with just the right amount of heat
- Sm- Cinnamon Fluff US$1.20
- Sm - Cinnamon Dip US$1.20
Add some sweet to your salty
- Sm - Yellow Mustard US$1.20
A classic.
- Sm - Butter Cream US$1.20
A buttercream dream come true.
- Sm - Nacho Cheese US$1.20
Spicy melted cheese goodness.
- Sm - Salted Caramel US$1.20
- Sm - Honey Mustard US$1.20
Philly Pretzel Factory Details
From the business
- Small Business
Service options
- Delivery
- In-store pick-up
- On-site services
- Takeaway
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Philly Pretzel Factory Photos










Philly Pretzel Factory Location
Philly Pretzel Factory
314 Maple Ave, Smithtown, NY 11787, USA
Philly Pretzel Factory Reviews
dipspartycinnamonkidspricessuper bowldonatedspicy sausagerivetsnuggets
★ 5★ 4★ 3★ 2★ 1I’ve gotten many catering orders here and the pretzels are always delicious and ready right on time. Today I picked up a 4th of July order and they were so busy with orders but the staff handled it beautifully! The young people working there were so professional and friendly. They were so on top of all of the others and did a great job. This business has great pretzels and great service!
July 04 · ErikaI wanted a number 3 for my son’s birthday party. The 3 I had wanted was larger than what the store usually offers, but they made it happen! Everyone from the front counter staff to the manager, were very friendly and accommodating. The pretzel was a hit and it was exactly what I had envisioned! We come to Philly pretzel Factory often because of the delicious pretzels but now I know I have a new option for a fun appetizer whenever we have an event!
November 24 · Rachel TulipanoWhat a great choice to bring to Thanksgiving Dinner. Kids got a kick out of the turkey pretzels. I ordered the day before and had a scheduled pick up time. Pretzels were piping hot! Dips were amazing! Service was great. Staff was friendly and cheery! Can’t wait to go back for another occasion!!🦃🥨
December 02 · BusyBThe pretzels here are fresh and delicious! The last batch I got was nice and hot, right out of the oven! I love to get the regular pretzels and dip them in a combination of the icing and cinnamon dips. SOOO yummy! I also enjoy the cinnamon shakers, and my kids love the frozen lemonade. The owners, Craig and Christine, are incredibly warm, attentive and personable! They are two of the kindest people I have ever met. You can tell the entire staff holds excellent customer service in high regard. Even the younger employees have such good manners, which is a refreshing thing to see nowadays. I cannot say enough about how much I love this business! If you haven’t tried the pretzels here yet, what are you waiting for? GO NOW! :)
July 31 · Cristen RyanI didn't realize, until driving by, that this place was here... we stopped in and got the cinnamon sugar ribbon which they ran out off, but they baked up a fresh batch for us. It only took 5-7 minutes and it was hot right out of the oven! Delicious!!! Try their pretzel hot dogs and bites with assorted cheeses and mustard. Pretty yummy! Sufficient parking, wheelchair accessible, friendly personnel and quick service. This is a take out only service.
March 26 · nasha nicole
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