The 5th Wick

The 5th Wick: An Overview of the Cake Shop in Forest Park, GA

Residents and planners in the Forest Park, GA area and the surrounding regions occasionally search for specialized services, such as a cake shop dedicated to creating custom confectionery and celebratory items. The 5th Wick, located in the 30297 zip code, is listed publicly as a business specializing in this niche, focusing on products typically reserved for significant events, birthdays, or weddings. As a local business on Forest Pkwy, The 5th Wick is positioned to serve the community’s demand for bespoke desserts and cake accessories.

This business is identified primarily as a Cake shop, suggesting a focus on customized, high-detail work that requires close customer communication and reliable service delivery. However, for any local user in Georgia considering a purchase from this vendor, it is essential to proceed with a full and factual understanding of the public domain information available regarding customer service and business operations. This overview, based strictly on the limited data and customer testimonials provided, aims to supply prospective clients with the necessary facts to make an informed decision regarding their investment in custom celebratory items. The importance of reliable service in the context of time-sensitive event planning cannot be overstated, and therefore, all available information, positive or negative, must be considered.

The following sections detail the factual data available for The 5th Wick, including location specifics and critical customer experiences reported publicly.

Location and Accessibility

The 5th Wick is situated conveniently within the commercial area of Forest Park, GA, on Forest Parkway, making it accessible for local pick-up or consultation by appointment. The precise location is:

1067 Forest Pkwy suite b, Forest Park, GA 30297, USA

For customers traveling to the location, the following accessibility feature has been publicly noted:

• Wheelchair accessible parking lot

This single detail confirms some level of accommodation for patrons who may require dedicated parking space. The general location on Forest Pkwy places it within easy reach of several key residential and commercial areas in the South Atlanta metropolitan region. Proximity and ease of physical access are crucial for any local business specializing in custom goods that often require in-person finalization or pickup.

Service Offerings (Customer Experience Focus)

Based on the nature of the business as a Cake shop, the implied core service is the provision of custom baked goods, likely through an order-and-payment process. However, the factual information from customer feedback provides a necessary counterpoint regarding the execution of these services.

The following service issues have been factually reported in public reviews:

• Severe Communication Failure: Customers explicitly reported an "unbelievable lack of communication" and being "ignored by the owner" once payment was made, despite initial responsiveness. This suggests a failure to uphold professional communication standards post-transaction.

• Non-Delivery of Paid Items: At least one customer reported ordering items two months in advance (specifically a cake topper for a wedding) and not receiving the item at all. While a refund was eventually issued, the failure to deliver a critical, time-sensitive item represents a major service breakdown.

• Reported Prioritization Issues: Customer feedback suggests that the owner's priority may lie with clients of "Cakes by Lameeka," alleging that other clients who do not work with them directly "WILL be forgotten." This suggests an inconsistent service model.

• Allegations of Scams and Unprofessional Conduct: One review unequivocally stated, "This company is a SCAM! Do not buy from this company they take your money," and documented the owner's failure to ship an order after being paid $172 through PayPal, leading to a recovery attempt through the payment service.

These documented service issues highlight significant risks associated with the ordering, payment, and delivery process at this establishment.

Features and Highlights (Operational and Service Realities)

When discussing the features and highlights of a business, it is necessary to present the factual reality of its operation.

• Business Type: The primary service offered is that of a Cake shop, specializing in custom event goods.

• Accessibility: The business provides a Wheelchair accessible parking lot for customers.

• Reported Customer Interaction Style: The factual evidence from multiple public reviews highlights that the owner has been observed to IGNORE CUSTOMER PHONE CALLS RIGHT IN FRONT OF clients during in-person meetings. This suggests an operationally unresponsive style.

• Problem Resolution Process: The publicly documented process for issue resolution involves multiple, desperate attempts by the customer to contact the owner, ultimately requiring research into the owner's colleagues or filing complaints with external financial services (like PayPal) to obtain a response or a refund.

• Highly Unconventional Communication: A highly alarming and unprofessional feature reported was a "shady text message" allegedly received from someone claiming to be the owner’s mother, stating the owner was unavailable. The source of the customer's phone number was questioned, raising serious privacy concerns.

These "highlights" are crucial pieces of factual information for any prospective client in Georgia assessing the operational reliability of this Forest Park business.

Contact Information

For those who still wish to attempt contact, the public information provided is as follows:

Address: 1067 Forest Pkwy suite b, Forest Park, GA 30297, USA

Phone: (678) 851-8114

Mobile Phone: +1 678-851-8114

What is Worth Choosing: A Factual Assessment for Forest Park Users

When local users in Georgia must choose a vendor for time-sensitive, custom items like cakes and cake toppers, reliability and professional service are the foremost considerations. Based entirely on the available public data, the key aspect that prospective clients need to consider before choosing The 5th Wick is the severe, consistent, and publicly documented lack of professional service.

The factual evidence overwhelmingly indicates that the primary risk associated with choosing this business is the stress and the potential for complete non-delivery of a paid, time-sensitive item. One reviewer explicitly stated, "The stress is not worth it don’t do it to yourself and do not buy ANYTHING from this company !!!" while another cautioned, "DO NOT ORDER from this company."

The documented incidents include:

• Payment of $172 for items that were never shipped, leading to a complaint being filed with PayPal to recover funds.
• The non-receipt of a custom wedding cake topper ordered two months in advance, resulting in a crucial item being missing for a major event.
• A reported pattern of the owner becoming unresponsive immediately after payment is secured, necessitating extreme measures by the customer (researching colleagues, constant attempts to call) just to get an acknowledgment.

While the shop is factually listed as a Cake shop in Forest Park, GA, the available public record presents a unified front of negative feedback that points toward fundamental failures in business operations, customer communication, and product delivery after payment. For Georgia residents, especially those planning milestone events where reliability is non-negotiable, the factual conclusion drawn from the public data is that extreme caution is advised regarding any pre-payment or order from this company. The core offerings are secondary to the widely reported customer experience of non-service and loss of funds.

The 5th Wick

1067 Forest Pkwy suite b, Forest Park, GA 30297, USA