Cookie Advantage

Introduction / Overview

In the competitive Kansas business landscape, building and maintaining strong relationships with clients, customers, and employees is paramount to success. This is where Cookie Advantage steps in, offering a unique, delicious, and highly effective solution right here in Olathe, KS. While categorized as a bakery and gift shop, Cookie Advantage is, first and foremost, a Customer Care Retention Follow-Up Program. Since 2002, local owners Brent and Crista Bosley have been helping Kansas-area businesses—and those across the nation—strengthen relationships, generate referrals, and drive positive reviews, all through the simple, powerful act of sending a beautifully packaged, fresh-baked gift.

The program revolves around their signature Made-From-Scratch Chocolate Chip Cookies and their delectable Mouth Watering Pecan Brownie with a Chocolate Chip Cookie in the middle! These aren't just off-the-shelf snacks; they are gourmet treats baked with the highest quality ingredients and shipped the same day they're baked, ensuring maximum freshness upon arrival. Free of added preservatives, these gifts are designed to delight the entire office or home, leaving a lasting, positive impression that goes far beyond a simple handshake or email.

By focusing on a personalized, tangible expression of gratitude, Cookie Advantage provides an affordable yet impactful way for companies to stand out. As one satisfied car dealership customer noted, their gifts—often a combination of branded merchandise and the top-notch cookies—result in excellent word-of-mouth and frequently lead to referrals. For any Kansas business aiming to improve customer loyalty and retention, the Cookie Advantage system is a proven strategy that engages the senses and leaves a sweet memory of exceptional service.

Location and Accessibility

The local operations of Cookie Advantage are rooted firmly in the Olathe community. This centralized location allows the local owners, Brent and Crista Bosley, and their team to maintain quality control over the baking and fulfillment process while offering convenient options for local customers.

The physical address for the Olathe, Kansas location is:

2079 E Santa Fe St, Olathe, KS 66062, USA

Located on East Santa Fe Street, the facility is easily accessible within Olathe and for customers in the surrounding Johnson County area who choose to utilize the in-store pickup option. For local businesses or individuals in a hurry, the location is set up for a quick visit thanks to efficient service options. The local owners are also committed to accessibility, ensuring that the premises are welcoming to all patrons by offering a wheelchair accessible entrance and wheelchair accessible parking lot.

While much of their business is conducted through shipping and delivery to corporate clients, the availability of in-store services at this Olathe location ensures local Kansas customers can easily manage their gifting and follow-up programs.

Services Offered

Cookie Advantage is a unique business that blends food manufacturing with high-touch corporate services. Their offerings are tailored to maximize customer retention and appreciation for businesses of all types:

• Corporate Follow-Up Program: A system designed to develop a strong relationship with customers by sending a customized "Thank You" gift package shortly after a transaction or service.
• Personalized Gifting: Custom-designed gift cards are included in every package, featuring the client's company logo and an individual message to personalize the appreciation.
• Customer Survey Integration: Select packages, such as the Gold and Platinum, include a postage-paid customer survey card to gather valuable feedback directly from the recipients, helping clients monitor and improve their service. They also offer programs to drive customers to online review sites, boosting SEO.
• Gourmet Fresh Baking: Production and supply of made-from-scratch chocolate chip cookies and the signature pecan brownie with a chocolate chip cookie in the middle, all baked and shipped the same day.
• Local Fulfillment Options: Options include Delivery, In-store pickup, and Takeout from the Olathe facility for convenient local service.
• Corporate & Personal Gifts: Providing gift solutions for both business-to-business (e.g., thank you campaigns, employee appreciation) and personal occasions (e.g., Happy Holidays, birthdays).

Features / Highlights

What makes Cookie Advantage the top choice for many businesses in Kansas and beyond is its dedication to quality and its proven marketing system:

• Made-from-Scratch Quality: The cookies and brownies are baked fresh with high-quality ingredients and are free of added preservatives, offering a truly gourmet experience that clients will remember.
• Relationship Building Focus: The program is built on the philosophy that a thoughtful follow-up matters. The unexpected gift creates a positive emotional connection, turning a transaction into a valued relationship.
• Custom Branding Solutions: Gift packages can include custom items like logo-branded tumblers or custom tins, effectively turning the gift into a piece of marketing collateral that keeps the client’s company name visible.
• High Impact, Affordable Investment: Described as an affordable, delicious THANK YOU gift that the entire home or office can enjoy, the service provides an excellent return on investment through increased customer loyalty and referrals.
• Proven Results: Customer testimonials confirm that the gifts lead to better customer service reviews and word-of-mouth referrals, demonstrating the program’s ability to "make you a star to important clients."
• Local Expertise and Support: The Olathe location is operated by local owners, Brent and Crista Bosley, who, along with their team, provide personalized, next-level customer service for Kansas-area clients.

Contact Information

To inquire about starting a customer care program, placing a corporate order, or arranging a local pickup, please use the following contact details for the Olathe, KS location:

• Address: 2079 E Santa Fe St, Olathe, KS 66062, USA
• Local Phone: (913) 829-7472
• Local Fax: (913) 829-7473
• Alternative Local Phone for Owners Brent & Crista Bosley: (913) 244-9026
• General Email (Brent Bosley): brent@cookieadvantage.com
• General Email (Crista Bosley): crista@cookieadvantage.com

Please note that while they offer local pickup and takeout options, their primary business is centered on corporate gifting and delivery, which allows them to serve clients efficiently regardless of their location.

What is Worth Choosing Cookie Advantage?

For businesses across Kansas and the Kansas City metro, choosing Cookie Advantage is an investment in your most valuable assets: your customer relationships. The service provides a measurable, memorable difference in customer follow-up, transforming a necessary business step into a genuinely delightful experience. You should choose Cookie Advantage because their product is intrinsically linked to their service mission—they don't just sell cookies; they sell customer loyalty, positive referrals, and appreciation.

The sheer quality of the baked goods is the foundation of their success. The promise of gourmet chocolate chip cookies and decadent pecan brownies, all made from scratch and shipped fresh, ensures that your gift reflects positively on your company's commitment to quality. The gift is a powerful multi-sensory experience: the professional appearance of the package, the custom message with your logo, the rich aroma upon opening, and the unforgettable taste all combine to cement a positive memory of your business.

Furthermore, their structured program, which often includes a customer feedback mechanism (like a postage-paid survey card), shows your clients that you are not only grateful for their business but are actively interested in their experience. This level of customer engagement is critical in driving up the good reviews and word-of-mouth marketing that businesses in Olathe and throughout Kansas rely on. By partnering with Brent and Crista Bosley and their local team, you are securing a highly effective, sweet, and unique competitive advantage that turns happy customers into repeat clients and enthusiastic referrers. It is, quite simply, the easiest and most effective way to go above and beyond a simple handshake.

Cookie Advantage

2079 E Santa Fe St, Olathe, KS 66062, USA