Graze Confections

**Graze Confections** is a locally listed **Bakery** operating within the **Colorado Springs, CO** community, specializing in baked goods that typically cater to custom and special event orders. The business has a public presence, complete with contact details and a set location, offering standard bakery services with a focus on treats designed for events.

Publicly available information indicates the bakery accepts **Takeout** orders and processes payments via **Credit cards**. This basic structure suggests an operation designed for personalized orders rather than high-volume walk-in traffic. The core of any custom bakery is its ability to deliver on complex requests, such as custom decorated sugar cookies and multi-component catering orders. While the concept aims to provide high-quality, personalized confections, the actual customer experiences, detailed in verified public reviews, highlight significant and consistent challenges in areas of **order accuracy, quality control, communication, and professionalism**. These reported facts, detailed further in the 'Features / Highlights' section, must be considered by any local Colorado user considering placing a custom order with this business.

Graze Confections is situated on **Hawkesbury Dr, Colorado Springs, CO 80911, USA**. This location places the bakery within a specific neighborhood area of Colorado Springs, residing in the 80911 zip code. The nature of a custom bakery often means the physical location is primarily a production site or kitchen, with customer visits focused on pre-arranged pickup.

In terms of physical access, the establishment provides a **Wheelchair accessible parking lot**. This feature ensures that customers with mobility needs have dedicated parking access for the pickup of their orders. As the primary service option is **Takeout**, the overall process is designed for convenience, allowing customers to easily arrive, retrieve their pre-placed order, and depart efficiently. For communication regarding orders, the business provides two direct phone lines: **(719) 684-3073** and the mobile number **+1 719-684-3073**, giving local Colorado users two clear methods for contact regarding their specific order details.

Graze Confections offers a focused set of services common to custom bakeries, centered on personalized baking for events and individual indulgence.

The confirmed services offered include:

• Takeout: Orders are prepared for pickup by the customer at the specified location.
• Custom Baked Goods: As evidenced by customer reviews, the business accepts orders for specialty items such as **custom decorated sugar cookies** and **wedding cakes**.
• Catering Items: The menu extends to larger, non-bakery food items, such as **sandwich spreads** for larger groups.
• Payment Processing: The bakery accepts **Credit cards** for convenient, cashless transactions.
• Direct Communication: Customers can utilize the provided **phone numbers** for direct contact and order inquiries.

The most significant facts and highlights about Graze Confections are derived from detailed public customer reviews, which must be considered by any potential client. These facts speak directly to the business's operational reality.

Key factual points derived from customer experiences include:

• Order Inaccuracy: In a wedding order, a customer reported being **shorted 8 custom cookies** despite paying for 50, and receiving the wrong shape (random instead of a specific cat shape).
• Product Quality and Customization Failure: Cookies were described as looking **"freehanded and rushed,"** and a wedding cake filling was inexplicably **"bright orange icing"** without client consultation, suggesting the use of **"leftover icing."** Sheet cake decoration used **mismatched hot pink pearls** instead of requested white.
• Delivery and Communication Failures: A delivery for a wedding was **two hours late** with minimal communication on the ETA. Another customer reported waiting a week for an invoice and being **ghosted** after being promised a late-night delivery for a child's birthday.
• Inconsistent Custom Sizing: An order for a sandwich spread specified croissants for bread, but the customer received **100 tiny, non-sandwich-sized croissants** instead of standard ones.
• Unprofessional Resolution: After raising issues, a customer was offered a 50% refund on the shorted cookies but the business **failed to acknowledge the missing 8 items** and subsequently **ghosted** the customer when a full refund was requested.
• Stated Ownership: The business is advertised as **vet and women owned**, a fact contrasted by customers with the reported experience of being treated **"like garbage"** and the resulting **"absolute worst experience."**

For local Colorado Springs users wishing to contact Graze Confections to inquire about products or to place an order, the following details are provided:

• Address: Hawkesbury Dr, Colorado Springs, CO 80911, USA
• Phone: (719) 684-3073
• Mobile Phone: +1 719-684-3073

For a Colorado Springs local considering **Graze Confections**, the decision must be made with full awareness of the detailed and severe factual feedback provided by multiple customers. The public record indicates a **high level of risk** associated with custom orders and reliability.

*What is factually available* to choose is a bakery that is located in the 80911 area, accepts credit cards, and provides a wheelchair accessible parking lot. However, potential customers should understand that factual reviews report a pattern of **late or absent delivery, severe order inaccuracies, critical quality control lapses** (e.g., wrong shapes, wrong colors, wrong sizes), and **unprofessional customer service** (ghosting, failing to acknowledge basic errors).

The most responsible factual advice to local Colorado users is to proceed with extreme caution, especially for time-sensitive or custom events like weddings or birthdays, where the described failures caused "a lot of stress on what should have been a special day" and resulted in the "absolute worst experience I have ever had." Any choice to order from this business should be weighed against these documented and highly specific negative experiences regarding quality and reliability.

Graze Confections

Hawkesbury Dr, Colorado Springs, CO 80911, USA