Great American Cookies

Introduction / Overview

For residents and visitors in the Illinois region, especially those frequently visiting the Northwest Suburbs, Great American Cookies at Woodfield Mall in Schaumburg is a beloved destination that transcends the typical mall experience. Positioned as a specialized Cookie Shop, Dessert Shop, Bakery, and a convenient Coffee Shop all in one, it has established itself as a must-stop for a truly delightful treat. The foundation of this business lies in its generations-old family recipe, which has made it the home of the Original Cookie Cake and some of the softest, freshest-baked cookies available in the state.

This location is renowned for its commitment to simple, pure delight, specializing in treats that are perfect for both an impulsive Quick Visit and pre-planned celebrations. While the fresh, gourmet cookies are the main attraction—hailed by many local customers as superior to competitors—the Schaumburg store expertly blends the bakery experience with a full beverage service. This integration ensures that whether you need a quick caffeine boost or a custom-blended Cookie Shake to pair with your Double Doozie™, this establishment provides it. It’s a complete sweet-treat haven designed for convenience and supreme taste.

Furthermore, in a bustling location like Woodfield Mall, the commitment to Fast Service is a key highlight, ensuring that Illinois customers can grab their favorite desserts and coffee quickly. The shop’s dedication to quality ingredients and its broad menu offering make it a versatile choice, catering to solo shoppers, families, and anyone looking to end their day on a sweet note.

Location and Accessibility

The Great American Cookies location is strategically situated in the heart of the Chicago metropolitan area’s Northwest Suburbs, inside the expansive Woodfield Mall at address F305A, 5 Woodfield Mall, Schaumburg, IL 60173, USA. Its placement within one of Illinois' largest and most popular retail centers ensures high visibility and easy access for patrons from Schaumburg, Arlington Heights, Palatine, and beyond.

Accessibility is a major feature of this location, making it welcoming for all members of the Illinois community. Being within a modern retail complex, it offers several crucial accessibility amenities, including a Wheelchair Accessible Entrance, designated Wheelchair Accessible Parking Lot spots, and even a Wheelchair Accessible Restroom and Seating area. For customers driving to the mall, parking is made easy with both a Free Parking Lot and nearby Free Street Parking options available. The store's interior is equipped with Wi-Fi, turning it into a comfortable spot to pause and refresh during a busy shopping day.

Services Offered

• In-store Shopping: Browse the full selection of fresh-baked cookies, Double Doozies™, brownies, and seasonal specialties.
• In-store Pickup: Order custom Cookie Cakes or large cookie platters online or via phone for convenient collection at the mall location.
• Takeout: Ideal for grabbing a quick treat or a dozen cookies to take home or to the office.
• Delivery: For customers within the local Schaumburg area, delivery services are available to bring the freshest cookies right to their doorstep.
• Coffee & Specialty Drinks: Offers a selection of hot Coffee and decadent blended items, including the Cookie Shake and Coffee Shake, which combine their famous cookies with ice cream and coffee.
• Dessert Catering: Specializing in the Original Cookie Cake for birthdays, holidays, and corporate events, available for customization and bulk orders.

Features / Highlights

• Home of the Original Cookie Cake: A flagship product perfect for custom-designed celebration treats, showcasing artistry and gourmet quality.
• Fresh-Baked Gourmet Cookies: The core of the menu, with a variety of flavors and a reputation for being exceptionally soft, thick, and flavorful, winning high praise from local patrons.
• Double Doozies™: The signature cookie sandwich, featuring creamy, delectable icing nestled between two fresh cookies.
• Beverage Offerings: A full Coffee Shop offering that pairs perfectly with their desserts, notably the custom Cookie Shakes which serve as a complete, frozen dessert experience.
• Fast Service and Quick Visit Planning: Emphasizes speed and efficiency, making it the perfect stop for busy shoppers who need a quality treat without a long wait, living up to its Fast Service highlight.
• Digital Payment Convenience: Accepts modern payment methods, including all major Credit Cards, Debit Cards, and quick NFC Mobile Payments.

Contact Information

For Illinois customers looking to place an order, inquire about custom Cookie Cakes, or check on store hours, the following contact details are provided:

Address: F305A, 5 Woodfield Mall, Schaumburg, IL 60173, USA

Phone: (224) 520-8117

What is Worth Choosing

For anyone in Illinois with a serious sweet tooth, Great American Cookies at Woodfield Mall is worth choosing primarily for the superior quality of its product. Local users consistently rank their cookies among the BEST COOKIES they have ever had, noting a distinct difference in quality, softness, and taste compared to other specialty cookie shops. This high praise is a strong indicator of the care and quality baked into every item.

The combination of offerings is another compelling reason. It’s not simply a cookie stand; it's a versatile Bakery and Coffee Shop. You can indulge in the rich, classic chocolate chip cookie or try the inventive Cookie Shake—a thick, blended dessert that elevates the traditional coffee-and-cookie pairing. The sheer variety ensures there is a treat for every occasion, from a small Double Doozie™ for a mid-day pick-me-up to a fully customized Original Cookie Cake as the centerpiece of a major celebration.

Moreover, the Schaumburg location offers notable customer service highlights. While some may encounter isolated instances of rudeness—a challenge in any high-traffic mall environment—the bakery receives positive feedback for helpfulness, particularly regarding detailed assistance with menu selection and awareness of customer allergens. When staff are engaged, the experience is described as excellent, professional, and very helpful. The availability of amenities like Free Wi-Fi and excellent Accessibility features also solidifies its standing as a superior and convenient dessert stop in the competitive Illinois retail landscape. Ultimately, the unmatched quality of the baked goods and the convenience of its mall location make Great American Cookies a standout choice.

Great American Cookies

F305A, 5 Woodfield Mall, Schaumburg, IL 60173, USA