The Cookie Connection Introduce
For residents of New York, especially those in the Syracuse area navigating dietary restrictions, finding a truly dedicated and delicious bakery can feel like a quest. Thankfully, The Cookie Connection offers a delightful solution, standing out as Syracuse's first and only certified gluten-free bakeshop. More than just a place to satisfy a sweet tooth, this family-owned haven is built on a mission to provide delicious, preservative-free baked goods accessible to everyone, regardless of health considerations. They cater specifically to individuals managing Celiac Disease, Autism Spectrum Disorder, ADHD, Gluten Intolerance/Allergies, Autoimmune Disorders, or those simply seeking to avoid gluten-related issues.
The Cookie Connection has garnered a stellar reputation for its commitment to quality and taste, dispelling the common misconception that gluten-free equates to dry and flavorless. With over twelve years of recipe refinement, they have perfected a range of treats that are not only gluten-free but also predominantly dairy-free. This dedication to excellence has made them a trusted resource for custom orders, special occasions, and everyday indulgences for the New York community. From celebratory cakes to everyday cookies, The Cookie Connection ensures that everyone can enjoy the pleasure of freshly baked goods without compromise.
---The Cookie Connection is conveniently located at 2803 Brewerton Rd, Syracuse, NY 13211, USA. This accessible address in Syracuse makes it a straightforward destination for customers coming from various parts of the city and surrounding areas in New York. While they are primarily an online retail bakery specializing in custom and pre-orders, they do have specific pickup hours. It's important for locals to note that the shop is open on Saturdays from 10:00 AM to 12:00 PM for pre-order pickups and limited walk-ins. For special pre-orders outside of these hours, weekday appointments are available and can be coordinated by contacting the bakery via phone or email. This system ensures that all products are freshly baked to order, guaranteeing the highest quality upon pickup. The location's ease of access helps ensure that delicious, certified gluten-free treats are readily available to the New York community.
---Certified Gluten-Free Baked Goods: As a bakery proudly holding certification from the National Celiac Association, The Cookie Connection ensures the highest standard of gluten-free excellence. This provides peace of mind for individuals with celiac disease or severe gluten sensitivities, knowing their products are prepared in a dedicated gluten-free facility.
Custom Cakes: A standout service, The Cookie Connection creates beautiful and delicious custom cakes for various occasions, including weddings and birthdays. Customers can provide inspiration photos for design, and the bakery is praised for its ability to replicate desired looks while maintaining excellent taste and texture, especially for gluten-free needs.
Wide Variety of Treats: Their extensive menu includes a broad range of gluten-free delights such as cookies, cupcakes, muffins, pies, brownies, bars, and even pizza shells, bread, and rolls. This diverse offering ensures there's something for every craving and occasion.
Dairy-Free Options: Many of their baked goods are not only gluten-free but also predominantly dairy-free, catering to an even wider range of dietary preferences and needs within the community.
Online and Phone Ordering: For convenience, customers can place orders effortlessly through their online platform or by calling the bakery directly. Given that products are freshly baked to order, a minimum of 2-day notice is typically required for special orders, ensuring freshness and quality.
Wholesale and Catering: The Cookie Connection also supports wholesale partners and caters for various events, including weddings, graduations, and parties, making their delicious gluten-free options available for larger gatherings and businesses.
Cookie Gifts and Subscriptions: They specialize in delivering delicious cookie gifts, particularly popular for Syracuse University students. They also offer a "cookie of the month club," allowing customers to enjoy a regular supply of their favorite treats.
National Celiac Association Certification: This is a paramount feature for a bakery specializing in gluten-free products. Being certified by the National Celiac Association means The Cookie Connection adheres to the strictest standards for gluten-free production, providing unparalleled safety and trust for customers with celiac disease or severe gluten sensitivities. This is a crucial distinction that sets them apart in the New York market.
Dedicated Gluten-Free Facility: All products are made in a 100% dedicated gluten-free facility. This eliminates concerns about cross-contamination, which is a major worry for individuals with celiac disease, ensuring that every item is safe to consume.
Exceptional Taste and Texture: Despite being gluten-free, The Cookie Connection's baked goods are consistently praised for their amazing taste and perfect texture. Customer reviews frequently highlight that their cakes and other treats are so delicious, you "would never know it was gluten-free," a testament to their twelve years of recipe refinement.
Family-Owned and Passionate: Founded by two sisters, the bakery operates with a personal touch and a genuine passion for serving those with unique dietary needs. This commitment to their mission is evident in the quality of their products and their customer service, creating a welcoming and reassuring experience for patrons.
Excellent Customer Communication: Reviews frequently commend The Cookie Connection for their friendly staff and great communication, especially when it comes to custom orders. This ensures a smooth and stress-free ordering process, from initial inquiry to final pickup.
Customization Expertise: They excel in creating custom cakes that not only taste incredible but also look exactly as envisioned by the customer. Their ability to match inspiration photos for wedding and birthday cakes is a significant highlight, making special occasions even more memorable for those requiring gluten-free options.
Ready to experience delicious, worry-free gluten-free treats? Contact The Cookie Connection using the details below:
Address: 2803 Brewerton Rd, Syracuse, NY 13211, USA
Phone: (315) 422-2253
---For New Yorkers, especially those residing in Syracuse and the surrounding regions, The Cookie Connection is far more than just a bakery; it's an invaluable local resource. In a culinary landscape where dietary restrictions can often limit options, this establishment stands out as a beacon of safety, quality, and incredible flavor. Its certification from the National Celiac Association and status as a 100% dedicated gluten-free facility mean that locals with celiac disease or gluten sensitivities can indulge in baked goods without any fear of cross-contamination, a concern that often plagues those navigating such dietary needs. This peace of mind is truly priceless for many in the community.
Beyond the crucial aspect of safety, The Cookie Connection delivers on taste. Locals no longer have to settle for dry, crumbly, or bland gluten-free alternatives. The consistent praise from customers about their cakes being "amazing" and so delicious you "would never know it was gluten-free" speaks volumes about the quality and effort put into every item. This commitment to flavor ensures that celebrations are just as joyful and everyday treats are just as satisfying for everyone, regardless of their dietary requirements. The ability to order custom cakes that look exactly like the inspiration photos while being perfectly safe for those with dietary needs adds a personal touch that makes The Cookie Connection a go-to for special occasions in New York.
The personalized, friendly service and clear communication, as highlighted by satisfied customers, further solidify its appeal within the local community. Knowing that a local business genuinely cares about its customers and their needs fosters a strong sense of trust and loyalty. Whether it's for a wedding cake, a birthday treat, or simply a delicious cookie to brighten your day, The Cookie Connection offers a reliable and delightful experience. For New Yorkers seeking truly exceptional, safe, and delicious gluten-free baked goods, The Cookie Connection is not just a suitable choice, but an essential part of the local food scene, allowing everyone to enjoy "Bon Appetit Without the Wheat!"
The Cookie Connection Details
Service options
- In-store pick-up
- Takeaway
- Delivery
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
The Cookie Connection Photos





The Cookie Connection Location
The Cookie Connection
2803 Brewerton Rd, Syracuse, NY 13211, USA
The Cookie Connection Reviews
gluten freedonutslemonpound cakeceliacmuffinscinnamon rollsdairyveganbirthday
★ 5★ 4★ 3★ 2★ 1Being celiac, the only certified gluten free bakery in Syracuse was a no brainer when it came to a small cake for my wedding. I was a little nervous though based on history of trying to pre order from them in the past but the workers reassured me my cake would be ready. The cake looked exactly like the photo I sent for inspiration and tasted amazing! Would recommend for anyone needing gluten free options.
September 17 · Taylor HawkinsCustom GF cake for my wife's 50th birthday! The Cookie Connection was easy to order from, friendly, and was great about communication with me about details of the order. Pick up was fast and efficient. The cake is beautiful and perfect for our occasion. Highly recommended!!
December 15 · SharkManStopped in Saturday for the first time. Wow!!! So many options and everything I got was absolutely delicious. Highly recommend! So nice to be able to safely enjoy some delicious celiac friendly snacks! Thank you!!!! I’ll be back!
August 02 · Nicole ZiembaI've had bad experiences with gluten free baked goods. They are usually chalky and flavorless so I was a bit apprehensive. THIS PLACE TOTALLY CHANGED MY MIND! Their sweets are delicious, I ordered the brookie (cookie on bottom brownie on top) and the blueberry lemon loaf. Both were very moist and tasty!Very nice, clean store AND free samples!
March 02 · Trish kingAbsolutely best place to get gluten free desserts and pastries.
June 01 · T B
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