Auntie Anne's Introduce
Introduction / Overview
For many residents across the Kentucky region, the mention of Auntie Anne's instantly conjures the delightful aroma of fresh-baked dough, butter, and cinnamon wafting through the air. Located conveniently within the bustling Oxmoor Center in Louisville, this specific location of the renowned Bakery chain specializes in one of the most beloved snack foods: the hand-rolled soft pretzel.
Auntie Anne’s prides itself on baking every pretzel to golden-brown perfection, ensuring a warm, fresh treat every time. Their menu, while focused on pretzels, offers impressive variety, ranging from the simple, classic Original pretzel to savory options like Jalapeño and Pepperoni, and sweet delights like Cinnamon Sugar and Sweet Almond.
While the core product is the traditional pretzel twist, the offerings extend to include bite-sized Pretzel Nuggets, satisfying Pretzel Dogs wrapped around a Nathan’s Famous® hot dog, and party-ready Pretzel Buckets. Whether you’re stopping by for a quick snack while shopping or picking up an order for an office gathering, Auntie Anne’s at the 7900 Shelbyville Rd location is a go-to spot for that distinct, doughy goodness paired with their signature refreshing beverages like the famous Original Lemonade. It’s the perfect spot for a satisfying and quick visit for the on-the-go Louisville shopper.
Location and Accessibility
The Auntie Anne's location detailed here is situated in one of Louisville's major shopping destinations, the Oxmoor Center. Its placement within the center ensures high visibility and ease of access for local customers and visitors traveling through the Kentucky area.
The full location address is:
- Address: 7900 Shelbyville Rd Lot A5, Louisville, KY 40222, USA
For those planning a visit, accessibility and convenience are key features:
- Wheelchair accessible entrance ensures easy entry for all patrons.
- Wheelchair accessible parking lot is available to accommodate mobility needs.
- The establishment is optimized for a Quick visit, ideal for shoppers or those needing a fast, satisfying snack break.
The store accepts multiple payment methods for a smooth transaction:
- Credit cards
- Debit cards
- NFC mobile payments
Services Offered
Auntie Anne's in Louisville offers flexible services designed to meet customer needs, whether they are shopping at Oxmoor Center or enjoying a meal at home:
- In-store shopping: Customers can watch the pretzel-making process and receive their product fresh and hot from the oven.
- Takeout: Quick and convenient service for grabbing a snack to enjoy on the move or in the car.
- Curbside pickup: Allows customers to order ahead and have their food brought directly to them, maximizing shopping time.
- In-store pickup: Ideal for those who place mobile orders and wish to skip the line for a fast collection.
- Delivery: Service options are available through delivery partners, bringing the warm, fresh pretzels straight to your home or office in the greater Louisville area.
- Catering/Group Orders: Facilitating larger orders via Pretzel Buckets (Original, Cinnamon Sugar, or Pepperoni Pretzel Nuggets, or Mini Pretzel Dogs) for parties and corporate events, although advanced ordering is recommended.
Features / Highlights
The brand’s success and appeal in the Kentucky market are built on several key features that highlight their commitment to fresh, quality snacking:
- Freshness Guarantee: Every pretzel is hand-rolled and freshly baked throughout the day. The preparation process—mixing, twisting, and baking—is often done in full view of customers, ensuring the highest level of freshness and the irresistible "heaven scent."
- Signature Product Variety: The core product, the Soft Pretzel, comes in an array of classic and unique flavors, ensuring a choice for every palate. Options include Original, Cinnamon Sugar, Sweet Almond, Sour Cream & Onion, Roasted Garlic & Parmesan, Pepperoni, Jalapeño, and Raisin.
- Perfect Pairings: The menu is designed for complementation. The salty and savory pretzels pair perfectly with sweet dipping sauces like Sweet Glaze Dip and Caramel Dip, while the sweeter pretzels are excellent with savory options like Light Cream Cheese Dip or Hot Salsa Cheese Dip.
- The Pretzel Dog: This popular savory item features Auntie Anne's famous pretzel dough wrapped around a high-quality Nathan’s Famous® hot dog, available in Original, Cheese, and Jalapeño & Cheese varieties.
- Famous Lemonade: The Original Lemonade is a celebrated staple, renowned for its perfectly balanced tart and sweet flavor. It is available in various forms, including Lemonade Mixers (Strawberry, Blue Raspberry, Mango) and Frozen Lemonade Mixers, offering a refreshing contrast to the warm, buttery pretzel.
Contact Information
For orders, inquiries, or catering requests at the Oxmoor Center location in Louisville, please use the following contact details:
- Address: 7900 Shelbyville Rd Lot A5, Louisville, KY 40222, USA
- Phone: (680) 242-9429
Note: Due to its location within a large retail center, operational hours generally align with the Oxmoor Center's opening and closing times. Customers planning a visit should check the mall schedule, especially for quick stops or late-day orders.
What is Worth Choosing
Choosing Auntie Anne's at the Oxmoor Center in Louisville is about prioritizing a delicious, consistent, and quick-to-satisfy treat. While the location has faced some challenges in customer experience, as reflected in recent reviews concerning speed of service and product consistency, the underlying value proposition—the fresh, hand-rolled soft pretzel—remains a powerful draw for snack lovers in Kentucky.
What makes it worth choosing is the brand’s deep commitment to its product. The dough is made with wholesome ingredients, twisted on-site, and baked right in front of you. You are choosing a warm, buttery, and instantly comforting food that is hard to replicate at home. The aroma alone is a signature element of the shopping experience that is difficult to pass up.
The variety of flavors and dips allows for endless customization. For a simple comfort, the Original Pretzel with a classic Cheese Dip is perfect. For a sweet pick-me-up, the Cinnamon Sugar Pretzel Nuggets with a Sweet Glaze Dip is an unbeatable combination. Furthermore, the convenience of the location within the mall, coupled with options like Curbside Pickup and Delivery, means you can easily get your pretzel fix without interrupting your schedule.
It is wise for customers to be clear with their orders and leverage the in-store or curbside pickup options to ensure the freshest experience. When you are craving that unmistakable, hot-from-the-oven, butter-brushed soft pretzel and a perfectly tart Original Lemonade, Auntie Anne’s offers a unique and satisfying taste of American snack culture right here in Louisville.
Auntie Anne's Food & drink
Soft Pretzels
Every Auntie Anne's pretzel is hand-rolled and freshly baked to golden brown perfection.
- Original
Every single pretzel is an original, and freshly baked to raise the standard of snacking.
- Cinnamon Sugar
A soft pretzel hot from the oven, sprinkled with fresh cinnamon, sweet sugar, and handed right over.
- Sweet Almond
This sweet yet salty pretzel is baked fresh and topped with Auntie Anne's own toasted almond crunch.
- Sour Cream & Onion
A hint of sour cream and onion are freshly baked into a warm, soft pretzel for you to savor bite by bite.
- Roasted Garlic & Parmesan
The aroma of garlic and fresh parmesan makes this savory treat the best thing since sliced garlic bread.
- Pepperoni
Crowned with nine scrumptious slices of pepperoni and a savory three-cheese blend freshly baked into a warm, soft pretzel.
- Jalapeño
A pretzel topped with delicious jalapeño peppers, hot from the oven, is a refreshingly spicy treat.
- Raisin
A sweet snacking surprise with fresh raisins baked into warm delicious dough.
Pretzel Nuggets
Bite-sized versions of Auntie Anne's classic pretzel flavors are perfect for sharing.
- Original Pretzel Nuggets
Each pretzel nugget is freshly baked to a golden brown.
- Cinnamon Sugar Pretzel Nuggets
Small and sweet pretzel nuggets, sprinkled with simple cinnamon sugar, can satisfy even the hungriest.
Pretzel Dogs
Enjoy Auntie Anne's famous pretzel dough wrapped around a Nathan’s Famous® hot dog.
- Original Pretzel Dog
Auntie Anne's famous pretzel dough wrapped around a Nathan’s Famous® hot dog is not your average snack.
- Cheese Pretzel Dog
Auntie Anne's famous pretzel dough wrapped around a Nathan’s Famous® hot dog and topped with a simple three-cheese blend.
- Jalapeño & Cheese Pretzel Dog
A crispy three-cheese pretzel, topped with spicy jalapeño slices wrapped around a delicious Nathan’s Famous® hot dog.
- Mini Pretzel Dogs
Mini Pretzel Dogs made with Nathan’s Famous® hot dogs and Auntie Anne's famous pretzel dough pack a bite.
Pretzel Buckets
Freshly baked and golden brown, Auntie Anne's Pretzel Buckets have plenty to go around.
- Original Pretzel Nuggets Bucket
A bucket of Original Pretzel Nuggets is perfect for sharing.
- Cinnamon Sugar Pretzel Nuggets Bucket
Bite-size versions of the sweet Cinnamon Sugar Pretzel in a shareable bucket.
- Pepperoni Pretzel Nuggets Bucket
Perfect for a group, each nugget is topped with a slice of pepperoni and a sprinkle of three-cheese blend.
- Mini Pretzel Dogs Bucket
A fun shareable snack for anyone who loves Nathan’s Famous® hot dogs and Auntie Anne's famous pretzel dough.
Dips
The perfect complement to your Auntie Anne's pretzel.
- Caramel Dip
Sticky Caramel Dip will get on any pretzel’s sweet side.
- Cheese Dip
This is the cheese that’s sure to please any pretzel or pretzel dog. Simply cheesy and delicious.
- Hot Salsa Cheese Dip
Hot Salsa Cheese Dip is the perfect amount of spicy and cheesy.
- Light Cream Cheese Dip
A rich, delicious cream cheese dip to top off a sweet or salty pretzel.
- Marinara Dip
Marinara Dip is the savory, slightly sweet sauce every pretzel craves.
- Sweet Glaze Dip
A creamy sweet glaze for the freshest, warmest batch of pretzels you’ve ever tasted.
- Honey Mustard Dip
Everything goes better with Honey Mustard. But nothing goes quite as well as an Auntie Anne’s pretzel.
Drinks
Enjoy Auntie Anne's refreshing beverages.
- Original Lemonade
Auntie Anne’s very own refreshing lemonade is a sweet way to make any day feel like summer.
- Lemonade Mixers
Auntie Anne’s famous lemonade in fun, fruity flavors, such as Blue Raspberry, Cherry, Mango, and Strawberry.
- Frozen Lemonade Mixers
Enjoy the famous Lemonade Mixer flavors as a frozen treat, such as Blue Raspberry, Cherry, Mango, and Strawberry.
- Lemonade Iced Tea
Auntie Anne’s signature lemonade is mixed with freshly brewed iced tea for a refreshing twist on a classic drink.
- Iced Tea
A refreshing beverage at its best! Auntie Anne’s serves Iced Tea in sweet and unsweet options.
- Coca-Cola® Products
Auntie Anne’s proudly serves Coca-Cola® products to pair perfectly with our pretzels.
Auntie Anne's Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Auntie Anne's Photos










Auntie Anne's Location
Auntie Anne's
7900 Shelbyville Rd Lot A5, Louisville, KY 40222, USA
Auntie Anne's Reviews
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★ 5★ 4★ 3★ 2★ 1I went twice this past week, both times had horrible experiences. First time I got an undercooked cold pretzel, and problematic employees. I was trying to scan my app for points, and they was apparently confused, telling me they need a code and not a qr code..well it only shows a code for me so they was being rude acting like I should know what to do. Second time, I get pretzel nuggets, I got more like a clump of uncut pretzels…they seemed to be cooked this time and not cold, but the employee serving me was rude. There was people still at the counter before me, getting their food and passing it out to their family, only takes a second but the employee yells across them tryna have me order while i’m not even in front of the register…very rude, making the first people seem like they’re slow and in the way. definitely won’t be going back again.
June 14 · AidenThis place is an absolute joke. Half the time the drink machine is not working. Then if you order a smaller size they simply take the big cup they already have food in, turn around and throw pretzels away until it is at the smaller size level. It seems the answer is usually oh those are in the oven it will be 10 minutes. They waste food, are rude and rarely have items available. Oxmoor would do well to shut this place down and replace it. It brings down the whole classiness of the mall.
May 29 · Taylor TraversaLiterally in the month of January if you can make a sale you should. Two people walked away. I get you have no “roller” on the clock but my suggestion would be to ensure everyone knows how to roll a pretzel or have them roll 5-10 prior to break so you don’t miss out on revenue. Sounds like owners and management need to come make some changes. I should have known based on the previous reviews. Guy at counter said I’m going to”good at customer service” I guess he misses the part of ensuring to make and close the sale.
January 26 · Hope HuletteThe lady at the register was too quiet to understand and could not comprehend what we were trying to order. We got strawberry and mango lemonades when we ordered strawberry and mango spritz. Not a single drop of sprite is in my drink. My friend ordered a frozen mango lemonade and all the mango was sitting on the bottom. We proceeded to wait 15 minutes for our pretzels to even be cooked. Love annies pretzels but the service was awful.
January 25 · Kaiden WilsonI'm the Mgr of the one in the Food Court, love it!Great prices, delicious food. This summer has included the Lemonade Frosts in 5 delicious flavors: Peachy Paradise, Mango, cherry, strawberry, blue raspberry. A mix of flavored lemonade, ice cream smoothie mix and whipped topping.
October 07 · Danny Taylor
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